Lyxhotell i Kuantan

“1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. ”

“Deze resort was maar 11 jaar oud, maar we zagen wel een verval die niet snel werd aangepakt. De kamers zijn groot en voldoen aan alle comfort. We vonden de mini bar erg mager en werd ook niet elke dag aangevult. Buiten eten was beperkt tenzij je een auto hebt en circa 10-20 km naar het noorden reedt. Eten in het restaurant was goed maar ontbijt was hoofdzakelijk gericht voor de Malay klanten. Personeel was erg vriendelijk en behulpzaam en dat heeft onze vakantie toch een voldoende opgeleverd....

“The property is very nice and we enjoyed it. However, the parking situation was not pleasant. We were instructed to use the Touch N Go card. We made a mistake of scanning the card after we exited the parking lot not before we exited the parking lot. We didn't realized we made the error on the day we checked out. The staff told us that there is no way to redeem the error. This is just bad business practice. It is not the extra monies that bothered us. It is the principal. We made a honest...

“all good”

“Good”

“Room is spacious and room service calls were attended promptly. Thank you. Buffet breakfast is RM35. Salad not fresh. Nice to have a gym. One machine out of order and dumbbells have missing piece. It was locked even though was operating hours. Had to call personnel to unlock. ”

“Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened ”