Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 9 av 30 recensioner" "
10 - Fantastiskt
9
8 - Bra i betyg. 14 av 30 recensioner" "
8 - Bra
14
6 - Okej i betyg. 4 av 30 recensioner" "
6 - Okej
4
4 - Dåligt i betyg. 2 av 30 recensioner" "
4 - Dåligt
2
2 - Väldigt dåligt i betyg. 1 av 30 recensioner" "
2 - Väldigt dåligt
1
8,4/10
Renlighet
8,0/10
Personal och service
8,0/10
Bekvämligheter
8,0/10
Boendets skick och faciliteter
6,0/10
Hållbarhet
Recensioner
8/10 Bra
daham
13 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
daham
Bodde här 2 nätter i december 2023
Svar från salam 14 dec. 2023
Dear Mr. DahamThank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.Thank you Hotel Management
10/10 Fantastiskt
Michael
Affärsresenär
13 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly. Nice and quiet
Michael
Bodde här 8 nätter i november 2023
Svar från Salam 14 nov. 2023
Dear Mr Michael, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent survey here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.
10/10 Fantastiskt
NAWAF
Reste med familjen
14 sep. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellency.
Very nice hotel .
NAWAF
Bodde här 2 nätter i augusti 2021
Svar från salam 21 sep. 2021
Dear Mr. Nawaf, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent review here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.
2/10 Väldigt dåligt
Verifierad resenär
Reste med familjen
1 aug. 2021
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
There is no service at all and no support dthey not care
Verifierad resenär
Bodde här 1 natt i juli 2021
Svar från salam 2 aug. 2021
Dear Valued Guest,
I personally wish to thank you for your review as we take all comments into serious consideration and we are so sorry for the negative comments . There are always things that we could do better that's why we rely on your feedback so much!
Thank you again for your review .please do not hesitate to contact me directly should you have and further comments, or in future requests.
Abdelsalam Hatem
Front Office manager
8/10 Bra
Talal
Reste med familjen
2 jan. 2021
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Talal
Bodde här 1 natt i december 2020
Svar från salam 3 jan. 2021
Dear Mr. Talal
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Front office Manager
Abdelsalam Hatem
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
3 dec. 2020
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Swiming pool was nice!
Verifierad resenär
Bodde här 1 natt i november 2020
Svar från salam 3 dec. 2020
Dear Our value Guest It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. . Be assured that your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied. Thank you again for sharing the experience and wish you a pleasant time. Abdelsalam Hatem Front office Manager,
10/10 Fantastiskt
AMR
Reste med familjen
20 sep. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing Hotel, friendly staff, great service
AMR
Bodde här 1 natt i september 2020
Svar från salam 21 sep. 2020
Dear Mr Amr
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Front Office Manager
8/10 Bra
Saed
Reste med familjen
12 sep. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Saed
Bodde här 1 natt i september 2020
Svar från salam 17 sep. 2020
Dear Valued Guest
Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words.
It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future.
Sincerely,
10/10 Fantastiskt
peter
10 okt. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Relaxing Time at Al Jahra
I was super impressed with the helpfulness of the staff. They even gave me a room upgrade unprompted, which was kind. The staff made me feel welcome and important. I loved the pool and the huge gym, and the relaxed atmosphere of the whole place. It was a great experience.
peter
Bodde här 3 nätter i september 2019
Svar från Salam 11 okt. 2019
Dear Mr. Peter
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Front Office manager
Abdelsalam Hatem
8/10 Bra
Verifierad resenär
13 aug. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 1 natt i augusti 2019
Svar från salam 14 aug. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
10/10 Fantastiskt
Hossam
5 jan. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hossam
Bodde här 3 nätter i december 2018
Svar från Asalam 7 jan. 2019
Dear Mr Hossam
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
6/10 Okej
Ibrahem
2 jan. 2019
Gillade: Renlighet, personal och service och rummets bekvämlighet
منتجع جميل
منتجع جميل وخدمة ممتازة عيبه بعيد جداً عن وسط البلد
Ibrahem
Bodde här 3 nätter i december 2018
Svar från Salam 7 jan. 2019
ضيفنا العزيزابراهيم
نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم
باالنيابة عن ادارة الفندق وموظفيه نشكركم على تعليقاتكم الجميله فكم اسعدنا واثلج صدورنا كلمات الاطراء الجميله وايضا انكم استمتعتم معنا خلال اقامتكم السابقة .
اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا.
مدير الاستقبال
عبدالسلام حاتم
8/10 Bra
Verifierad resenär
2 jan. 2019
Verifierad resenär
Bodde här 4 nätter i december 2018
Svar från salam 12 aug. 2019
Dear our Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
4/10 Dåligt
WAEL
3 aug. 2018
Gillade: Renlighet och boendets skick och faciliteter
رأيي بكل امانة عن الفندق
الفندق نظيف لكن اسعاره كلمة غالي قليله فيه
ناااااار صراحة
WAEL
Bodde här 1 natt i juli 2018
Svar från Asalam 6 aug. 2018
ضيفنا العزيز المحترم وائل
نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم
اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا.
مدير الاستقبال
عبدالسلام حاتم
8/10 Bra
waleed, dammam , Saudi Arabia
26 juni 2018
Gillade: Personal och service
transportation
Airport transportation was great and on time
Car was clean and in good condition
Thank you Shyam
waleed
Bodde här 1 natt i juni 2018
Svar från Abdelsalam 21 juli 2018
Dear Mr. Waleed
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Bra
Verifierad resenär
7 apr. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från Salam 8 apr. 2018
Dear Valued Guest
Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words.
It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future.
Abdelsalam Hatem
Front Office Manager
10/10 Fantastiskt
Mike, UK
14 sep. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel was handy for my business visit, is close to other amenities, mall and fitness centre. The hotel provided an excellent airport pick up and drop off service. The room was large and comfortable and included a small kitchen. The staff were extremely polite and nothing was too much trouble.
I will definitely stay at this hotel again.
Mike
Bodde här 3 nätter i september 2017
Svar från Abdelsalam 20 sep. 2017
DearMr. Mike
Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words.
It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future.
Abdelsalam Hatem
Front Office Manager
8/10 Bra
Ali, UAE
13 mars 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with good facilities
the hotel is overall good. but the booking system of Expedia was worse. i wanted to check out early than the booked dates, but was unable to cancel it direct from Hotel or Expedia. i wasted my money for the extra day and had to check out early without any refund.
Ali
Svar från Asalam 15 mars 2017
Dear Mr. Ali
It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. We will certainly review your concerns to see areas of improvement. We request you to pay attention that your booking with Expedia and it was Nonrefundable booking that’s why Hotel or Expedia couldn’t refund you any money. Your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied.
Thank you again for sharing the experience and wish you a pleasant time.
Abdelsalam Hatem
Front office Manager
8/10 Bra
Verifierad resenär
22 dec. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från salam 22 okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
8/10 Bra
KICHUL
14 juli 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
출장중 숙박후기
숙소상태 및 직원들의 친절도는 매우 뛰어나지만 조식이 약간 아쉬웠다.
KICHUL
Svar från salam 22 okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
4/10 Dåligt
Verifierad resenär
16 juni 2016
Gillade inte: Personal och service och boendets skick och faciliteter
Expedia advertising cheap deals which aren't !!!
booked a 5 day stay through Expedia, however when I arrived at the hotel I was informed I had to pay another £30.00 a night because the deal Expedia gave me was only for GCC persons only. Reluctantly, I paid the additional money and when I got home I informed Expedia who said they would give me a refund.Sent them all the receipts proving the additional cost and after repeated promises of a quick settlement nothing has happen now for 16 weeks. I thought Expedia were better than that !!!!
Verifierad resenär
8/10 Bra
Hani, Hofuf
21 mars 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family Break
The hotel is excellent for families
Hani
Svar från salam 22 okt. 2019
Dear. Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
6/10 Okej
Verifierad resenär
20 mars 2016
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Verifierad resenär
Svar från salam 22 okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
6/10 Okej
waleed
20 mars 2016
waleed
Svar från salam 22 okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
6/10 Okej
Salah, السعودية
16 mars 2016
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
تجربة لن تتكرر
الفندق نظيف واثاثه ممتاز
عند الحجز طلبت غرفه بسرير كنج سايز ولكن وجدتها توين
قنوات التلفزيون قليلة جدا جدا
ادوات القهوة والشاي موجودة لكني لم ارى في حياتي القهوة والشاي والسكر بهذه الكمية القليلة حتى اني انحرجت من زوجتي
كان هناك ازعاج طوال الليل ولكن لا اعتقد انه بسبب الفندق ولكن بسبب النزلاء
موظفي الاستقبال غير متعاونين ويخفون عنك خدماتك وحقوقك
Salah
10/10 Fantastiskt
Gordon, Glasgow
4 feb. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kuwait in Winter
6 nights on business
Gordon
Svar från salam 22 okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Bra
Verifierad resenär
1 jan. 2016
Gillade: Renlighet och boendets skick och faciliteter
편안하고 괜찮은 호텔
주변에 mall이 있어 간단한 생활용품, 음식 가능
외진 지역이라 그외 별거는 없음
Verifierad resenär
Svar från salam 22 okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Bra
Verifierad resenär
24 juli 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
a great place for family getaway
nice clean hotel. shiyam was very helpful and accomodating. we had a great time staying here during the eid holidays.
Verifierad resenär
Svar från salam 22 okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
10/10 Fantastiskt
baek, incheon
27 apr. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
nice hotel. but far from the city, and near the hotel, has the children park, at the night can hear the little be noise,
baek
Svar från salam 22 okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Bra
Verifierad resenär
8 aug. 2012
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från salam 22 okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager