2 utomhuspooler

Recensioner av Al Jahra Copthorne Hotel & Resort

4 out of 5
Al Jahra Copthorne Hotel & Resort
625 Slayil Street, Al Jahra

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 9 av 30 recensioner" "
8 - Bra i betyg. 14 av 30 recensioner" "
6 - Okej i betyg. 4 av 30 recensioner" "
4 - Dåligt i betyg. 2 av 30 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 30 recensioner" "

8,4/10

Renlighet

8,0/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

8/10 Bra

daham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från salam 14 dec. 2023
Dear Mr. DahamThank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.Thank you Hotel Management

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly. Nice and quiet
Bodde här 8 nätter i november 2023
Svar från Salam 14 nov. 2023
Dear Mr Michael, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent survey here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.

10/10 Fantastiskt

NAWAF

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellency.
Very nice hotel .
Bodde här 2 nätter i augusti 2021
Svar från salam 21 sep. 2021
Dear Mr. Nawaf, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent review here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
There is no service at all and no support dthey not care
Bodde här 1 natt i juli 2021
Svar från salam 2 aug. 2021
Dear Valued Guest, I personally wish to thank you for your review as we take all comments into serious consideration and we are so sorry for the negative comments . There are always things that we could do better that's why we rely on your feedback so much! Thank you again for your review .please do not hesitate to contact me directly should you have and further comments, or in future requests. Abdelsalam Hatem Front Office manager

8/10 Bra

Talal

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2020
Svar från salam 3 jan. 2021
Dear Mr. Talal Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Front office Manager Abdelsalam Hatem

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Swiming pool was nice!
Bodde här 1 natt i november 2020
Svar från salam 3 dec. 2020
Dear Our value Guest It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. . Be assured that your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied. Thank you again for sharing the experience and wish you a pleasant time. Abdelsalam Hatem Front office Manager,

10/10 Fantastiskt

AMR

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing Hotel, friendly staff, great service
Bodde här 1 natt i september 2020
Svar från salam 21 sep. 2020
Dear Mr Amr Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Front Office Manager

8/10 Bra

Saed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2020
Svar från salam 17 sep. 2020
Dear Valued Guest Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Sincerely,

10/10 Fantastiskt

peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Relaxing Time at Al Jahra
I was super impressed with the helpfulness of the staff. They even gave me a room upgrade unprompted, which was kind. The staff made me feel welcome and important. I loved the pool and the huge gym, and the relaxed atmosphere of the whole place. It was a great experience.
Bodde här 3 nätter i september 2019
Svar från Salam 11 okt. 2019
Dear Mr. Peter Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Front Office manager Abdelsalam Hatem

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från salam 14 aug. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

10/10 Fantastiskt

Hossam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2018
Svar från Asalam 7 jan. 2019
Dear Mr Hossam Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

6/10 Okej

Ibrahem

Gillade: Renlighet, personal och service och rummets bekvämlighet
منتجع جميل
منتجع جميل وخدمة ممتازة عيبه بعيد جداً عن وسط البلد
Bodde här 3 nätter i december 2018
Svar från Salam 7 jan. 2019
ضيفنا العزيزابراهيم نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم باالنيابة عن ادارة الفندق وموظفيه نشكركم على تعليقاتكم الجميله فكم اسعدنا واثلج صدورنا كلمات الاطراء الجميله وايضا انكم استمتعتم معنا خلال اقامتكم السابقة . اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا. مدير الاستقبال عبدالسلام حاتم

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i december 2018
Svar från salam 12 aug. 2019
Dear our Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

4/10 Dåligt

WAEL

Gillade: Renlighet och boendets skick och faciliteter
رأيي بكل امانة عن الفندق
الفندق نظيف لكن اسعاره كلمة غالي قليله فيه ناااااار صراحة
Bodde här 1 natt i juli 2018
Svar från Asalam 6 aug. 2018
ضيفنا العزيز المحترم وائل نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا. مدير الاستقبال عبدالسلام حاتم

8/10 Bra

waleed, dammam , Saudi Arabia

Gillade: Personal och service
transportation
Airport transportation was great and on time Car was clean and in good condition Thank you Shyam
Bodde här 1 natt i juni 2018
Svar från Abdelsalam 21 juli 2018
Dear Mr. Waleed Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Salam 8 apr. 2018
Dear Valued Guest Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Abdelsalam Hatem Front Office Manager

10/10 Fantastiskt

Mike, UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel was handy for my business visit, is close to other amenities, mall and fitness centre. The hotel provided an excellent airport pick up and drop off service. The room was large and comfortable and included a small kitchen. The staff were extremely polite and nothing was too much trouble. I will definitely stay at this hotel again.
Bodde här 3 nätter i september 2017
Svar från Abdelsalam 20 sep. 2017
DearMr. Mike Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Abdelsalam Hatem Front Office Manager

8/10 Bra

Ali, UAE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with good facilities
the hotel is overall good. but the booking system of Expedia was worse. i wanted to check out early than the booked dates, but was unable to cancel it direct from Hotel or Expedia. i wasted my money for the extra day and had to check out early without any refund.
Svar från Asalam 15 mars 2017
Dear Mr. Ali It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. We will certainly review your concerns to see areas of improvement. We request you to pay attention that your booking with Expedia and it was Nonrefundable booking that’s why Hotel or Expedia couldn’t refund you any money. Your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied. Thank you again for sharing the experience and wish you a pleasant time. Abdelsalam Hatem Front office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från salam 22 okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

8/10 Bra

KICHUL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
출장중 숙박후기
숙소상태 및 직원들의 친절도는 매우 뛰어나지만 조식이 약간 아쉬웠다.
Svar från salam 22 okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Expedia advertising cheap deals which aren't !!!
booked a 5 day stay through Expedia, however when I arrived at the hotel I was informed I had to pay another £30.00 a night because the deal Expedia gave me was only for GCC persons only. Reluctantly, I paid the additional money and when I got home I informed Expedia who said they would give me a refund.Sent them all the receipts proving the additional cost and after repeated promises of a quick settlement nothing has happen now for 16 weeks. I thought Expedia were better than that !!!!

8/10 Bra

Hani, Hofuf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family Break
The hotel is excellent for families
Svar från salam 22 okt. 2019
Dear. Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Svar från salam 22 okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

6/10 Okej

waleed

Svar från salam 22 okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

6/10 Okej

Salah, السعودية

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
تجربة لن تتكرر
الفندق نظيف واثاثه ممتاز عند الحجز طلبت غرفه بسرير كنج سايز ولكن وجدتها توين قنوات التلفزيون قليلة جدا جدا ادوات القهوة والشاي موجودة لكني لم ارى في حياتي القهوة والشاي والسكر بهذه الكمية القليلة حتى اني انحرجت من زوجتي كان هناك ازعاج طوال الليل ولكن لا اعتقد انه بسبب الفندق ولكن بسبب النزلاء موظفي الاستقبال غير متعاونين ويخفون عنك خدماتك وحقوقك

10/10 Fantastiskt

Gordon, Glasgow

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kuwait in Winter
6 nights on business
Svar från salam 22 okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
편안하고 괜찮은 호텔
주변에 mall이 있어 간단한 생활용품, 음식 가능 외진 지역이라 그외 별거는 없음
Svar från salam 22 okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
a great place for family getaway
nice clean hotel. shiyam was very helpful and accomodating. we had a great time staying here during the eid holidays.
Svar från salam 22 okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

10/10 Fantastiskt

baek, incheon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
nice hotel. but far from the city, and near the hotel, has the children park, at the night can hear the little be noise,
Svar från salam 22 okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från salam 22 okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager