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Recensioner av Kyoto Ryokan SAKANOUE

4 out of 5
Kyoto Ryokan SAKANOUE
502 Washio-cho, Shimogawara, Gion, Kyoto, Kyoto

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 105 av 175 recensioner" "
8 - Bra i betyg. 54 av 175 recensioner" "
6 - Okej i betyg. 11 av 175 recensioner" "
4 - Dåligt i betyg. 3 av 175 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 175 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Levde upp till alla förväntningar
Fantastiska dagar i Kyoto. Vi stannade 2 nätter på hotellet och det var utmärkt service, vackert och rent. Personalen var oerhört vänlig och hjälpsam med allt. Vi skulle välja samma hotell igen.
Bodde här 2 nätter i juni 2019
Svar från Front desk 30 juni 2019
Thank you very much for staying with us and the review. We look forward to seeing you again.

10/10 Fantastiskt

Consuelo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendliest people ever! Our stay was special from the moment we walked in, until the very last part when we left. It was conveniently located where everything was a perfect walking distance. I was sad to leave, but hope to come back many more times ❤️
Bodde här 1 natt i april 2024
Svar från Sakanoue 23 maj 2024
Thank you for choosing to stay at Sakanoue. We greatly appreciate your kind words regarding our staff and the hotel's location. Your positive feedback energizes us to continue providing excellent service to ensure our guests' satisfaction. We hope to have the pleasure of welcoming you back in the future.

10/10 Fantastiskt

Consuelo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sakanoue 23 maj 2024
We extend our gratitude for choosing to stay at Sakanoue. We trust that your visit to our city, Kyoto, was enjoyable. We look forward to the possibility of welcoming you back in the future.

10/10 Fantastiskt

Suzanne

Bodde här 1 natt i april 2024
Svar från Sakanoue 23 maj 2024
Thank you for selecting our services. We eagerly anticipate the opportunity to welcome you back in the future.

10/10 Fantastiskt

Eldinn

Bodde här 4 nätter i april 2024
Svar från Sakanoue 23 maj 2024
We would like to express our gratitude for choosing to stay at Sakanoue. We hope to have the pleasure of welcoming you back in the future.

8/10 Bra

Arvind

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to experience an authentic Ryokan stay at the heart of Kyoto. Quite walkable to public transportation and sightseeing places such as Kiyomizu-dera and Kodaiji. Night visits to Yasaka shrine were great - just a 2 min walk from the Ryokan. I did not like that there were no vegetarian options provided for breakfast. Breakfast is a traditional egg, fish, vegetables and rice. Even the vegetables and rice are cooked with fish broth and hence cannot be consumed by vegetarians. I feel the meals can be made vegetarian friendly - at least the rice and vegetables.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Jeremy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing experience staying in a Ryokan. Hosts were very friendly people and only too happy to help.
Bodde här 1 natt i november 2023
Svar från Yumi 17 nov. 2023
Thank you for choosing to stay with us and for your kind review.We are glad you enjoyed your stay.Hope to see you again in the near future!!

10/10 Fantastiskt

Tugcenur

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved staying at Sakanoue. It is in the heart of Kyoto, which was very convient and perfect to wake up early to get beautiful pictures in the empty streets. The temples were a walking distance. Lots of good cafes and restaurants around. The floor bed was very comfortable, only pillows were a bit hard to sleep on. The staff was very friendly and helpful. I would love to go back to this hotel!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Ryokan Sakanoue 5 sep. 2023
Thank you for staying with us and the review.We look forward to welcoming you back！

4/10 Dåligt

Taneshiro

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Threadbare, futon mattress single and hard, futon laid and kept laid throughout visit, bathroom wooden slab black with mold. Staff were helpful but short staffed to whit not putting away futon each day. Overall overrated and overpriced.
Bodde här 2 nätter i april 2023
Svar från Sakanoue 19 apr. 2023
Thank you for taking the time to write to us. We appreciate guests who let us know when things are not right. We apolpgize if our room did not meet your expectations.If guests do not hang the cleaning tag, we will not enter the room for cleaning or putting away futon.However, we should have explained more specific. We will look for more effective products that killing mold. Again, please accept our deepest apologies.Sincerely,

10/10 Fantastiskt

Elina

Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Elina

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Great property and stuff were very friendly!!!
Bodde här 1 natt i mars 2023
Svar från Ryokan Sakanoue 6 apr. 2023
Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed your stay with us and found both the property and staff response to your liking. We hope to have the pleasure of welcoming you back in the near future.

10/10 Fantastiskt

Nayoun

Bodde här 2 nätter i februari 2023
Svar från Ryokan Sakanoue 6 apr. 2023
Thank you for your review! We're glad you enjoyed your stay and are looking forward to your next visit.

8/10 Bra

Sho

Bodde här 1 natt i september 2020

10/10 Fantastiskt

Rory

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable ryokan in interesting area of Kyoto
Comfortable ryokan in lovely part of Kyoto. Friendly welcoming team and we enjoyed the traditional Japanese style room. Found a great cosy restaurant to eat in nearby and had a delicious full Japanese breakfast at the ryokan before leaving.
Bodde här 1 natt i mars 2020
Svar från Front desk 14 apr. 2020
Thank you very much for staying with us. We are looking forward to seeing you. We would like you to try Kaiseki dinner next time!

10/10 Fantastiskt

Judith

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från Front desk 14 apr. 2020
Thank you very much for staying with us. We are looking forward to seeing you.

6/10 Okej

Cheuk Yin

Gillade: Renlighet, personal och service och rummets bekvämlighet
環境優美，服務良好，但有門禁(0000hrs前要回旅館)，而且0100hrs後沒有熱水供應，入住前需注意。
Bodde här 1 natt i februari 2020
Svar från Front desk 14 apr. 2020
Thank you very much for staying with us. We are looking forward to seeing you. We are sorry for the inconvenience but thank you for your cooperation.

10/10 Fantastiskt

Charlotte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från Front desk 14 apr. 2020
Thank you very much for staying with us. We are looking forward to seeing you.

10/10 Fantastiskt

Chizuko

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020

10/10 Fantastiskt

Yoseb

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great choice to stay here without regrets!
Overall, I was assured that I made a great choice to stay here. Their service was superb, and the facilities were nice and cozy.
Bodde här 2 nätter i januari 2020

10/10 Fantastiskt

KA WAI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
酒店很舒適很大，地點很方便，服務員態度親切，還能說普通話可溝通
Bodde här 1 natt i januari 2020

10/10 Fantastiskt

Nina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good location, in the heart of gion. Breakfast and dinner is incredible, super nice service
Bodde här 4 nätter i december 2019
Svar från Front desk 12 jan. 2020
Thank you for staying with us. We will change the dinner menu every season, so please come to enjoy dinner next time. We are looking forward to see you again!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the bathtub in the room, could have included some bath salt to add into the tub. Overall it is a good experience. Great service.
Bodde här 1 natt i december 2019
Svar från Front desk 12 jan. 2020
Thank you for staying with us. Please DO NOT PUT bath salt, bath bomb or bath oil into the tub, because the tub made from wood. However, we do not that kind of service, maybe not to us. We are looking forward to see you again!

8/10 Bra

Verifierad resenär

Bodde här 1 natt i januari 2020
Svar från Front desk 12 jan. 2020
Thank you for staying with us. We are looking forward to see you again!

8/10 Bra

Sarah, ny ny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall it’s a nice property in a good location. It was very cold in the bathroom and it was not nice to take a shower there. Heater remote was in Japanese and I had to call the lady for help. Wish they wrote something in English for us to control. We couldn’t figure it out over night and had to wait until morning to call the lady. Dinner was just ok but breakfast was good. Staff were all friendly and nice.
Bodde här 1 natt i december 2019
Svar från Front desk 12 jan. 2020
hank you for staying with us. We are sorry not to tell you that we put "how to use heater remote" in English on the table. We are looking forward to see you again!

6/10 Okej

INSIK

Reste med familjen
Gillade: Personal och service
Japanese traditional accommodation
Kind staff as like other Japanese people but facilities are too old. If someone wants to experience Japanese traditional accomodation then it is good choice but if they want to stay maintained hotel, it is not good choice.
Bodde här 1 natt i december 2019
Svar från Front desk 24 dec. 2019
Thank you for staying with us. We are looking forward for your stay again.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is very friendly. Some speak English fluently. Even those who don't speak English well do their best to communicate. The building is old so can't fault it if certain things look old and dated. Part of the charm. The rooms are kept spotlessly clean. Ryokan is in a quiet location and a short walk to the popular Yasaka Shrine and Maruyama Park. Dining is still accessible along the road leading up to the shrine. There's also the option to have a kaiseki meal right inside the Ryokan.
Bodde här 1 natt i november 2019
Svar från Front desk 24 dec. 2019
Thank you for staying with us. We are looking forward for your stay again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2019
Svar från Front desk 9 dec. 2019
Thank you for staying at Sakanoue.

10/10 Fantastiskt

Mary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2019
Svar från Front desk 27 nov. 2019
Thank you for staying with us. We hope that you have a great experience during your stay in Kyoto. We are looking forward for your stay again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Front desk 27 nov. 2019
Thank you for staying with us. We are looking forward for your stay again.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i oktober 2019
Svar från Front desk 29 okt. 2019
Thank you for staying with us. We are looking forward for your stay again. Best Regards,

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The location was unbeatable - turn left and you’re footsteps away from a great temple walk past Kodaiji all the way to Kiyamizu-dera. Turn right as you exit the ryokan and you’re a few blocks away from shopping, restaurants, and convenient train lines, as well as the famous streets of Gion. But most impressive were the staff who were very attentive, kind, and obviously cared deeply about the experience of their guests. The room was beautiful. And the breakfasts were delicious.
Bodde här 3 nätter i oktober 2019
Svar från Front desk 28 okt. 2019
Thank you for staying with us. We hope that you have a memorable experience during your stay in Kyoto, also our all staff are looking forward for your stay again with us! Best Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For those looking for a traditional Japanese Inn experience, this is a fantastic choice. The room was quite large and we'll equipped, the staff was very friendly and helpful, and the location is difficult to beat in the historic Gion District with several Kyoto landmarks within walking distance and transit options only a few minutes away.
Bodde här 1 natt i oktober 2019
Svar från Front desk 26 okt. 2019
Thank you for staying with us. We hope that you had a great experience during your stay in Kyoto. We are looking forward for your stay again! Best Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so lovely, they held our bags all day because we were leaving late and they even gave us a little parting gift when we checked out.
Bodde här 1 natt i oktober 2019
Svar från Front desk 14 okt. 2019
Thank you for choosing Sakanoue and staying with us. We hope that you had a great experience during your stay in Kyoto. All our staff looking forward for your stay again with us! Best Regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would have appreciated a mini tour of the grounds and bath house. We didn’t even realize there was one there until it was too late. Excellent service, very quaint. The dinner was just okay... not our favorite meal. We enjoyed our 1 night stay here for the experience.
Bodde här 1 natt i oktober 2019
Svar från Front desk 14 okt. 2019
Thank you for staying with us. We are looking forward for your stay again at Sakanoue. Best Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från Front desk 8 okt. 2019
Thank you for staying with us! We looking forward to see you again! Best Regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
부부여행
너무나 친절하고, 편안합니다. 가족욕탕은 경험하면 좋습니다. 하지만 기다려야됩니다. 아침식사는 일본식 또는 서양식 중 선택가능합니다.한국인들에게 일본식 가정 아침식사는 추천합니다.
Bodde här 1 natt i oktober 2019
Svar från Front desk 8 okt. 2019
이번에 방문해 주셔서 감사합니다. 또한 이용을 직원 일동 기다리고 있습니다

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i september 2019
Svar från Front desk 1 okt. 2019
Thank you for staying with us. We are looking forward to see you again.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice ryokan and good price. The staff is amazing. I though I would have a hard time sleeping in a ryokan, but it was very comfortable. Loved the experience.
Bodde här 2 nätter i september 2019
Svar från Front desk 23 sep. 2019
Thank you for staying with us! We hope that you have a great experience during your stay in Kyoto. Also,we are looking forward for your stay again in SAKANOUE. Best regards,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019
Svar från Front desk 14 sep. 2019
Thank you for staying with us. We hope you'll visit us again.

10/10 Fantastiskt

TAKAHIKO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ゆっくり寛ぐことが出来ました。
五山送り火の日に素泊まりで利用しました。 八坂神社、祇園、清水はじめ京都名所に抜群のアクセス。 また奥まった場所にあり夜もとても静かに過ごすことが出来ました。 スタッフの皆さんのお気遣いも印象的で良かったです。 また利用したいと思います。
Bodde här 1 natt i augusti 2019
Svar från フロントデスク 5 sep. 2019
この度は坂の上にご宿泊頂きまして誠にありがとうございます。 当館での滞在・京都観光を楽しんで頂いたようで何よりです。 又のお越しをお待ちしております。 最後になりましたが口コミありがとうございました。

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are very friendly and helpful. Convenient location.
Bodde här 1 natt i augusti 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us. We're looking forward to see you again.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
Not so good, not so bad
I found other people's hair when I just entered the room, which means they had not vacuumed. And when we went out in the morning, the staff asked me when we would come back..... Basically not so bad, however I did not feel comfortable during my two-day staying.(compare to a normal hotel)
Bodde här 2 nätter i augusti 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us. We're so sorry for making you feel uncomfortable during your stay in our Ryokan. Our staff use a vacuum cleaner every day, but to take care to be comfortable our customers during their stay in our Ryokan ,we will check it visually.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Excellent service and staff. Ideal location, close to major temple and shrines.
Bodde här 1 natt i augusti 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us. We're looking forward to see you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice Ryokan in the best area of Kyoto
I visit Kyoto every year and this was the best Ryokan I’ve at reasonable price and services. I’ll recommend this place to everyone from couple to family.
Bodde här 5 nätter i juli 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us, and we are looking forward to see you again.

10/10 Fantastiskt

ISAAC

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us, We are looking forward to see you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Noi abbiamo solo usufruito del pernottamento senza pasti. Da quel punto di vista il giudizio è ottimo.
Bodde här 1 natt i juli 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us. We are looking forward to see you again.

10/10 Fantastiskt

Dave, North Carolina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for this authentic Japanese ryokan. Staff were friendly and one was American so spoke fluent English. Walking distance to several temples and shrines as well as many restaurants. Great spot for couples or families with teenage children.
Bodde här 2 nätter i juli 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us, we glad to hear that you had a great experience during your stay in Kyoto. We are looking forward to see you again.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bien personnel très accueillant —————————————————————-
Bodde här 1 natt i juli 2019
Svar från Front desk 26 aug. 2019
Thank you for staying with us, we hope that you had a great experience during your stay in Kyoto. we are looking forward to see you again.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sakanoue was a very welcoming and relaxing facility. Staff were very pleasant and helpful. Food was tasty.
Bodde här 1 natt i juni 2019
Svar från Front desk 9 juli 2019
Thank you for staying with us. We look forward to seeing you.