Dear michael, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with team to better handle these types of situations differently in the future. Feedback from our expedia members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Shan PatelEcono Lodge

Dear jacob, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Shan PatelEcono Lodge

Dear Beverly, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. also i will take look into those towell and stain stuff for sure We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Shan PatelEcono Lodge

Dear michael, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with team to better handle these types of situations differently in the future. Feedback from our expedia members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Shan PatelEcono Lodge

Dear sherri, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Shan PatelEcono Lodge

hello brenda thank you for taking time to complete our online feedback form we appreciate your time and thank you for pointing out we will take look into it for sure thank you .

We apologize that you were unhappy with your stay, kevin. We will be reaching out to you directly regarding your concern please let us know in detail so we will make sure next time.it helps us to improve quality at econo lodge also thank you for taking time to complete our online survey form we appreciate your time .

Dear Veraanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerelysam p Front Desk Associate Econo Lodge La Crosse

Dear ashley, Thank you for taking the time to complete our online survey regarding your stay,can you please elaborate the issue that helps us a lot because looks like you didn't show up looks like its NO SHOW and we received feedback so we need to know about this one closely please help us out .shan patel GM

Dear AMY ,Thank you for sharing your experience with us on Expedia. We're delighted to hear that you had a pleasant stay , Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.also we are so sorry because hot tube was close on those days we will make sure its open next timeSincerely, Hotel Manager

Thank you so much for taking the time to give us a feedback . We are grateful for your feedback and appreciate that you chose our hotel for your stay, leticia,.We hope to have the opportunity to welcome you back again soon!

Dear David Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,sam V.Front Desk Associate Econo Lodge La Crosse

Dear michele, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, sam p,Front Desk Associate Econo Lodge La Crosse

somebody from manegment will reach you for your concern thank you

Dear greg, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,sam V.Front Desk Associate Econo Lodge La Crosse

Hello Angie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the heater in your room. Next time, please feel free to notify the front desk after about an hour of checking in if you feel like our heaters are not working properly. That way we can assist you and make things right. We want our guests to be as comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Julissa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Stuart, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Stuart, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Veraanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Annalise, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations although you didn't actually stay in our hotel. You chose to stay at a different hotel that your friends and family were staying at. We offered you 25% off and ended up with a full refund in the end despite our policy and thanks to management ensuring you got what you wanted. Yet, you still decided to give us a poor review regardless even though we did our absolute best to make things right for you. You're too kind. Have the day you deserve, Ember.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Charlene, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hot tub, no kleenex, ice container and our breakfast. We ordered a part for our hot tub to be fixed. Unfortunately, the part we ordered is currently on back order. We do have ice buckets in all of our rooms as well as a coffee machine. They are located in the drawers underneath where the microwave is. We also, do not have any kleenex on our property at the moment due to them also being on back order. Our breakfast actually has quite a bit of options to choose from. Such as waffles, yogurt, donuts, cereal, bread, juice and coffee. Our hotel only serves continental breakfast. This just means our breakfast is light and doesn't consist of a whole lot. It also does state this on Expedia as well. We do apologize that you were unsatisfied with your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Brittany, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Aubrey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the sink and drain in your room. The back door and all of our exits do lock. Guests tend to place a rock in the door while they're smoking and forget to remove it. We do check every hour to ensure that the forgotten rocks have been removed. And we apologize but we have never had eggs included in our continental breakfast. However, we do have waffles, bananas, juice, donuts, yogurt, cereal, bread with jam, milk, as well as regular and decaf coffee. The coffee we use is Folgers coffee. We do understand that not everyone likes certain coffees and apologize for not having the kind that you favor. You are more than welcome to bring your own coffee and coffee maker when you're staying at our hotel if our coffee is not right for you. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Ruediger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Raul,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with not having the correct room for you at check in. We apologize for this. We are very good about adding the notes into the system in the reservations while on the phone during the request. However, if we are extremely busy it may have been forgotten about by accident. When we are in the midst of checking someone in; we unfortunately are unable to leave the current screen. But this is not an excuse for this. It should have been at least written down. If you called Expedia to put your request in for the specific room; they didn't make it viewable for us to see. And again, we do apologize for this. However, we did correct it right away when you checked in and immediately got it sorted out for you. The reason it took what may have seemed like an hour to get checked in was because there was a line of people ahead of you also waiting to be checked in as well. Unfortunately, we cannot control the times of when other people decide to check in before you and we apologize for this, as we are only human and can only go so fast.We would like you to know that your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Michael, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the exit door as well as your room. Our rooms are non-smoking rooms. However, sometimes guests don't bid by the rules and do it anyway. And when they do, they are fined 250.00. We do have cork screw bottle openers if that was what you were looking for. Some of the staff do not know where they are. This will be addressed to our staff so it is known. They can also open bottles with a cap too. Again, we apologize about this. The exit doors are not supposed to be able to open without a keycard. But, if a guest happens to put a rock in the door to hold it open while smoking; they are told remove the rock upon coming back inside. Front Desk staff does check these exit doors every hour to ensure that they are closed properly. We apologize for this as well. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Derek, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. Cockroaches like to come up through the piping. This happens every where in La Crosse, unfortunately. We will be sure to prevent this from happening so this kind of thing doesn't happen again. We apologize about this and we do hope that you will give us another chance down the road. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Kristi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Pesachya, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Liza, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Jason, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Norman, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse

Dear Ted, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse