Terrass/Patio

Recensioner av Volcano Lodge Hotel & Thermal Experience

4 out of 5
Volcano Lodge Hotel & Thermal Experience
7 Km West From La Fortuna, La Fortuna, Alajuela

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 737 av 1003 recensioner" "
8 - Bra i betyg. 188 av 1003 recensioner" "
6 - Okej i betyg. 44 av 1003 recensioner" "
4 - Dåligt i betyg. 21 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 1003 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ewa

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
💯 % Harmoni
Hotellet har ett mycket bra läge. På anläggningen finns flera olika pooler, barer, lekparker samt restaurang. Hotellets miljö är i en djungel som är väl omhändertagen å underhållen så parkområdet blir enkelt att vara i. Vi bodde i thermal room, då har man dessutom en egen värmekälla utanför sitt rum. Vi bodde här för 7 år sen sist, och kommer definitivt tillbaka.
Vacker vy från vårt rum
Lek å bus för de yngsta
Poolbaren
En av många värmekällor vid poolområdet
Bodde här 1 natt i oktober 2023
Svar från Volcano Lodge, Hotel & Thermal Experience 3 nov. 2023
Hej Ewa. Tack så mycket för ditt senaste besök och för att du tog dig tid att lämna oss en sådan speciell och trevlig kommentar. Vi är så glada att se hur mycket du gillade att bo på Volcano Lodge och att du älskade servicen. Hoppas få välkomna dig igen inom en snar framtid. Pura vida!

10/10 Fantastiskt

Hanna

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Otroliga omgivningar
Hotellet låg otroligt fint med fantastisk vy över vulkanen. Hela hotellområdet hade fina planteringar och växter, även kring poolområdet vilket gjorde det väldigt mysigt. Personalen var otroligt vänlig och hjälpsam. Rummet var stort och fräscht med en trevlig uteplats
Bodde här 2 nätter i oktober 2021
Svar från Flor Alvarado, Sales Team 22 okt. 2021
Tack för att du stannade hos oss på Volcano Lodge Hotel & Thermal Experience. Vi är glada att veta att du trivdes hos oss och uppskattar verkligen den positiva feedbacken. Vi hoppas att du kommer att bo hos oss igen på din nästa resa till Costa Rica. Vänliga hälsningar!

8/10 Bra

JULIA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property, great service. Food was under-seasoned but otherwise very good. Room (junior suite) was fantastic with private thermal pool. The only big negative was a horrible mattress. It was like sleeping on cement floor. I have been in severe pain the whole vacation as a result. Front desk and housekeeping did not provide a solution saying the mattresses are brand new. No softer mattress or topper available. No attempt to fix the issue.
Bodde här 3 nätter i april 2024

6/10 Okej

Christie

Gillade: Personal och service och bekvämligheter
The grounds of the property were beautiful! The rooms needed updating and felt dark and a bit grimey
Bodde här 4 nätter i april 2024

8/10 Bra

BRINDA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is old style but all other thing good
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Henry, Orlando

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing to complaint about it. Overall nice! I will come back.
Bodde här 2 nätter i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for choosing us as your accommodation option, and very happy to read your comment. We hope you enjoyed your trip to Costa Rica. Pura Vida!!!

8/10 Bra

Edward

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Internet was extremely slow and there was only one outlet in the room making it difficult to keep devices charged. Overall it’s a nice hotel with excellent grounds, wonderful staff, good food and a great happy hour.
Bodde här 3 nätter i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. We will take your comments into account with our technical team. Pura Vida!!!

10/10 Fantastiskt

John

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our family of 5 with 3 small children enjoyed our stay. Very welcoming, great hot springs, pool, and peaceful atmosphere. Very kind and helpful staff!
Bodde här 4 nätter i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Thank you also for your comments, we will take them into account. Pura Vida!!!

10/10 Fantastiskt

Osvaldo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Second time here, I am not received my room upgrade
Bodde här 1 natt i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Thank you also for your comments, we will take them into account. Please just remember that the upgrades depend on the availability of rooms. Pura Vida!!!

10/10 Fantastiskt

carine

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property and location.
Bodde här 4 nätter i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Thank you also for your comments. Pura Vida!!!

10/10 Fantastiskt

maria

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value. However, be careful with your belongings. One of my beach dresses got stolen next to the swimming pool.
Bodde här 1 natt i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for your comments! We will take them into account to improve. We hope you enjoyed Costa Rica. Pura Vida!!!

10/10 Fantastiskt

Prakash

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place. You can just spend time here itself. The Hot Spring are great
Bodde här 2 nätter i februari 2024
Svar från HAC 17 apr. 2024
Thank you very much Prakash for choosing us for your vacation! We hope you enjoyed Costa Rica. Pura Vida!

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Relaxing spot
Bodde här 2 nätter i september 2023
Svar från HAC 17 apr. 2024
Thank you very much for choosing us as your accommodation option, we hope you have enjoyed the area: Pura Vida!

10/10 Fantastiskt

Preeya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från HAC 27 apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Pura Vida!!!

10/10 Fantastiskt

Justin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here with my family of 4 (two boys 7 & 11) in March 2024. The property is absolutely beautiful, the views of the volcano are surreal, and the staff and food was outstanding. We ate in town twice and it was good both times, but we were all wishing we had eaten at the resort instead. The pools were great and were at different temperature levels from very hot to refreshingly cool. The location is close to Hanging Bridges, Arenal hikes, La Fortuna waterfalls, and much more. I couldn't recommend more!
Bodde här 3 nätter i mars 2024
Svar från HAC 27 apr. 2024
Thank you very much Justin for staying with us! We hope you enjoyed Costa Rica!

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wish we would have stayed longer!
Bodde här 2 nätter i mars 2024
Svar från Volcano Lodge Hotel & Thermal Experience 28 mars 2024
Dear Emily! Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 Fantastiskt

Duke

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very unique resort. The room that we rented had its own private hot spring. Its located in the back, so it was quiet and private. If you wanted to use the main hot spring, they are jetted and each area was a privare area. The resort was close to all the activities and restaurant and security was aleays walking around and sitting at front gate. It is very safe. Breakfast was very good also. Highly recomend.
Bodde här 2 nätter i mars 2024
Svar från Volcano Lodge Hotel & Thermal Experience 26 mars 2024
Dear Duke, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från HAC 25 mars 2024
Thanks for your visit and for your evaluation!Pura vida!!!

10/10 Fantastiskt

Dinu

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Incredible natural habitat, well groomed. Spas, Pools, thermals are high class; you don’t need ecotermales.
Bodde här 1 natt i mars 2024
Svar från HAC 25 mars 2024
Thank you for choosing to stay with us and for taking the time to provide your feedback. We are delighted to hear that you enjoyed your time with us, and your kind words serve as a great motivation for us to continue striving to satisfy our future guests.Best regards,

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place
Bodde här 1 natt i mars 2024
Svar från HAC 25 mars 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate hearing about your experience and are delighted to know what you enjoyed. Your feedback is invaluable to us as we strive to exceed the expectations of our future guests.Warm regards, pura vida!

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från HAC 18 apr. 2024
Thank you very much for valuing our services, we hope you have enjoyed our property and the area. Pura Vida!

10/10 Fantastiskt

Vinay

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
beautiful property exterior, close to most interests, fantastic breakfast, very wondeful staff, very clean outside area, wonderful thermal too. the rooms left a lot to desire for... walls are thin and my neighbors were shouting and fighting until late into the night. rooms were by themselves a little dated, not enough charging ports and very small room for the price they charge... overall not a wow experience with thw rooms
Bodde här 2 nätter i mars 2024
Svar från HAC 25 mars 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate hearing about your experience and are delighted to know what you enjoyed. Your feedback is invaluable to us, and we take both the positives and areas for improvement seriously as we strive to exceed the expectations of our future guests.Warm regards, pura vida!

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best to have a car if you stay here. Otherwise you are eating at the one restaurant or taxiing to to restaurants. Not much walkable nearby. People seem to love it here so I may be an outlier, but I don't see the joy of a volcanic hot bath in the tropics. I'm looking to cool off, not warm up and the colder pools are quite small.
Bodde här 4 nätter i mars 2024
Svar från Volcano Lodge Hotel & Thermal Experience 13 mars 2024
Hello David. Thank you so much for your recent visit and for your comments. Pura vida!

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The gardens here were outstanding. We got a superior room with our own tiny backyard oasis with lawn chairs and our own thermal rock tub! Incredible! Food and staff were amazing! Great pool and thermal pools, rooms were very clean and comfortable. Would go back in a heartbeat. And you can’t beat the view of the Volcano from the lodge
Bodde här 2 nätter i mars 2024
Svar från Volcano Lodge Hotel & Thermal Experience 13 mars 2024
Dear Stephanie, Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge and that you loved the service. Hope to welcome you again in a near future. Pura vida!

10/10 Fantastiskt

robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful grounds. Pleasant staff. Comfortable bed. Lovely pools
Bodde här 2 nätter i februari 2024
Svar från Volcano Lodge Hotel & Thermal Experience 13 mars 2024
Dear Robert, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 Fantastiskt

Elizabeth, Buxton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely loved this resort. Everything is sparkling clean. All staff was friendly and helpful. Loved the pools, hot springs, barrel sauna, hang out lounge and delicious breakfast. Room was comfy and cozy but we didn't spend anytime there except to sleep. They do this thing early morning where they hang bananas and it attracts all these gorgeous birds. The views of the volcano are also Spectacular from the property.
Bodde här 2 nätter i februari 2024
Svar från Volcano Lodge Hotel & Thermal Experience 13 mars 2024
Dear Elizabeth,Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge and that you loved the service. Hope to welcome you again in a near future. Pura vida!

10/10 Fantastiskt

Darlene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The thermal pool was fabulous, and the breakfast buffet was top notch. All the staff was pleasant and helpful. This was our 3rd time staying at this resort.
Bodde här 1 natt i mars 2024
Svar från Volcano Lodge Hotel & Thermal Experience 13 mars 2024
Hello Darlene. Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge and that you loved the service. Hope to welcome you again in a near future. Pura vida!

6/10 Okej

Daniel

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We liked the pool,hot springs and the grounds we very pretty
Bodde här 7 nätter i februari 2024
Svar från Volcano Lodge Hotel & Thermal Experience 27 feb. 2024
Dear Daniel, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 Fantastiskt

Vladimir

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great amenities and kind personnel service.
Bodde här 2 nätter i februari 2024
Svar från Volcano Lodge Hotel & Thermal Experience 27 feb. 2024
Dear Vladimir, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

8/10 Bra

joel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från HAC 25 mars 2024
Thanks for your visit and your evaluation!Pura vida!!!

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay. Perfect location for all activities. Close to town. The thermal spas on property were great. Lots of wildlife on property too!!
Bodde här 1 natt i februari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire Volcano Lodge, Hotel & Thermal Experience team, I would like to express our most sincere thanks for choosing to stay with us during your visit to Arenal. It has been a real pleasure to have you as a guest.We would also like to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your feedback is incredibly valuable to us as we continually strive to improve our services and provide exceptional experiences for all of our guests.We sincerely hope you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.If you plan to return to this beautiful region in the future, please do not hesitate to contact us. We will be happy to welcome you back and ensure that your next visit will be even more memorable.Thank you once again for your kind words and for allowing us to be part of your Costa Rican experience.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a fantastic stay. The thermal springs were wonderful and we had a superior room which had its own individual hot springs pool/hot tub. The staff were excellent and very welcoming. The shared areas and sauna were wonderful. Meals were lovely but more pricey supper in keeping with the upscale location. Would stay again.
Bodde här 2 nätter i december 2023
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We love that you have stayed with us.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your words and for allowing us to be part of your Costa Rican experience.

8/10 Bra

Sarah

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The rooms we stayed in were very outdated. Our water wouldn’t get hot the first night so no shower. The grounds were pretty and the restaurant was nice as well.
Bodde här 1 natt i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We will pay attention to the details of the water.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your words and for allowing us to be part of your Costa Rican experience.

8/10 Bra

william

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

8/10 Bra

alish

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People were amazing. View of the volcano was incredible. Food was not good at all.
Bodde här 2 nätter i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We will take into account your assessment of our food.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Kyla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The views from our room were awesome, very picturesque. We enjoyed the onsite walking trails as well as the hot springs.
Bodde här 2 nätter i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

4/10 Dåligt

Jason

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
At check-in I was asked to pay an extra $30 per day for my two children which I accidently had not included when I booked through Expedia. That would normally seem fair except expedia.ca does not charge extra when doing bookings for Volcano Lodge. I showed the front staff this and it did not change their minds.
Bodde här 3 nätter i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.Although we understand that you receive a confirmation, Expedia sends us precise indications, and we act in congruence with what is stated in the documents sent to us.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

8/10 Bra

rebecca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautifully maintained grounds with an amazing variety of flowering plants.
Bodde här 2 nätter i februari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay. Wonderful staff, great food, excellent service and the thermal pools were lovely after a long days of exploring. Lots to see and do in the river.
Bodde här 2 nätter i februari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We love that you have stayed with us.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your words and for allowing us to be part of your Costa Rican experience.

8/10 Bra

Andrew

Bodde här 3 nätter i januari 2024
Svar från HAC 25 mars 2024
Thanks for your visit and your evaluation!Pura vida!!!

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, clean, cozy and comfortable
Bodde här 4 nätter i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Wonderful Getaway
My husband and I stayed at the Volcano Lodge for 2 nights. We were welcomed so warmly by Valery at the reception. Our room was very clean and comfortable. The grounds are so beautiful with so many different plants and flowers. We truly enjoyed our breakfast which was buffet style. The fruit was delicious! We cannot say enough about the thermal pools-so so relaxing!! Thank you!
Bodde här 2 nätter i februari 2024
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

TOM

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Terrific location, beautifully kept gardens, spacious rooms, and delicious buffet breakfast with many choices...oh and the thermal spa is perfect and never over-crowded! Three layers, with the top one being very hot (it took some acclimatizing), middle level like a hot tub, and the lower level warm bath-like. Great location with a less than 20 minute drive to the nearby attractions and town for dining.
Bodde här 2 nätter i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Martha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this place and we’ll comeback soon
Bodde här 3 nätter i januari 2024
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
GREAT stay! - beautiful property
This is a beautiful property with many hot and cold pools. We got a king room. It was very spacious and had a private outside hot tub. Lunch at the restaurant was very good. The best tostones (patacones) I've ever had. The breakfast buffet was good except that the scrambled eggs were runny and there was no bacon. The coffee was good
Bodde här 1 natt i januari 2024
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Ludovit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property with the nice swimming pool and amazing hot spring pools/jacuzzis with many options
Bodde här 4 nätter i januari 2024
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Should you plan to return to this beautiful region in the future, please do not hesitate to reach out to us. We would be delighted to welcome you back and ensure that your next visit is even more memorable.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location and nice amenities
Bodde här 2 nätter i januari 2024
Svar från HAC 21 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Graeme

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Grounds and layout of the suites/rooms along with the hot springs options is fabulous
Bodde här 3 nätter i januari 2024
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Should you plan to return to this beautiful region in the future, please do not hesitate to reach out to us. We would be delighted to welcome you back and ensure that your next visit is even more memorable.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

10/10 Fantastiskt

Kathryn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly stafff - the Junior suite w/our own private patio area and outdoor thermal jacuzzi was pretty sweet!
Bodde här 3 nätter i januari 2024
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Should you plan to return to this beautiful region in the future, please do not hesitate to reach out to us. We would be delighted to welcome you back and ensure that your next visit is even more memorable.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.

8/10 Bra

Annique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property grounds are beautiful! The multiple hot springs and the pool are wonderful! Especially since they are only available to hotel guests which means that they are not crowded. The Sura restaurant is great for all meals. We ate there for almost every meal (breakfast, lunch and dinner)! The staff is very friendly and helpful too. The only suggestion I have for the property management is to get bigger televisions for the room with better cable (more English channels for international guests would be greatly appreciated). The rooms are clean and spacious. It’s great to stay in La Fortuna to get the rainforest experience! This resort is very close to a multitude of great activities!
Svar från HAC 20 feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Should you plan to return to this beautiful region in the future, please do not hesitate to reach out to us. We would be delighted to welcome you back and ensure that your next visit is even more memorable.Thank you once again for your patronage and for allowing us to be a part of your Costa Rican experience.