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Recensioner av Empress Hotel of La Jolla

3 out of 5
Empress Hotel of La Jolla
7766 Fay Ave, La Jolla, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 646 av 999 recensioner" "
8 - Bra i betyg. 248 av 999 recensioner" "
6 - Okej i betyg. 75 av 999 recensioner" "
4 - Dåligt i betyg. 18 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 999 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Jonas

Bodde här 4 nätter i april 2022
Svar från Anna Flores- Operations Manager 28 apr. 2022
Thank you so much for your review regarding your recent stay! We are thrilled to see that you enjoyed your time with us and look forward to welcoming you back soon. Until Next Time, Anna Flores- Operations Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sorrento inspired hotel in beautiful La Jolla.
Excellent hotel with friendly staff, nice breakfast patio and spacious rooms. Really like the bright Sorrento-blue color that is the hotel's theme. Friendly and service-minded staff. 5/5! Thank you for the great stay in La Jolla - the pearl of San Diego.
Bodde här 2 nätter i december 2019
Svar från jmajors 18 dec. 2019
Dear Guest, We are happy that you like our hotel and the amenities that we provide. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. We look forward to welcoming you back again soon! Kind Regards and Safe Travels, Joel Majors General Manager

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019
Svar från Joel Majors 25 apr. 2019
Dear Michael, Thank you for your recent stay with us! We hope to see you in the near future. Kind Regards and Safe Travels, Joel Majors General Manager

10/10 Fantastiskt

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bra gym
Litet men fräscht gym. Finns tvättmaskiner. Bra och tjänstvillig personal. Bra shuttle till SJC flygplats. Undvik rum som har ytterdörren utomhus (ett fåtal) då dörrarna släpper in mycket ljud från trafik och parkering utanför.
Bodde här 1 natt i februari 2018
Svar från Joel Majors 16 feb. 2018
Dear Jonas, Thank you for your recent stay with us! We are glad that you liked our rooms and the amenities that we provide. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager

10/10 Fantastiskt

Jan Ove, Kalmar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location in La Jolla Village
Perfect location in La Jolla Village. The room had everything that you possibly could ask for. Housekeeping excellent. Breakfast room well managed. Valet parking smooth. A nice, clean and tidy establishment. One flaw though: The wireless network did not work properly.
Svar från General Manager 25 juni 2016
Dear Jan Ove, Our location is one that cannot be beat as we are centrally located near all of La Jolla's attractions. I am glad that your liked our newly renovated rooms and I appreciate your mention of our Housekeeping staff. Our morning breakfast is a great way to start ones day as there is something for everyone! Thanks for your review! Kind Regards and Safe Travels, Joel Majors General Manager

10/10 Fantastiskt

Holly

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful customer service and location with reliable rooms and very comfortable bed. I will be back!
Bodde här 1 natt i april 2024

6/10 Okej

Randy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

La Keisha

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great venue. I will be back.
Bodde här 1 natt i mars 2024

6/10 Okej

Saras, Glenview

Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

carmen

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Stuart, Calgary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and a nice property. Good size rooms and the staff were very nice.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Lorane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was so personable and professional. The room was clean, the bed so comfortable. They had a charging station for my car which was very convenient. I would recommend staying here.
Bodde här 2 nätter i mars 2024

8/10 Bra

Margarita Pérez

It needs maintenance and more clean
Bodde här 6 nätter i februari 2024

10/10 Fantastiskt

Mark

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service, great location great staff!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kitty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Theresa

Gillade: Personal och service
Our non smoking room smelled like smoky and musty.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Connie, Orono

Gillade: Renlighet och personal och service
The valet guys were awesome - quick, efficient, friendly Breakfast scones !
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Erica L

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel and service!!
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Lucas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The valet was included and nice to have as parking in La Jolla is a premium. We walked to restaurants every night and the ocean is just two short blocks away. The staff was very nice!
Bodde här 3 nätter i februari 2024

6/10 Okej

Joseph

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would have given the property 5 stars except for one really important problem. Our room was next to the restaurant kitchen and a party room. It was so loud both nights until about 10:30. It sounded like they were banging pots and pans and throwing furniture. An outside metal gate would constantly clang as the employees went in and out. The lid of the dumpster was constantly banging. You could hear parked cars of the employees coming and going and even alarms going off. The noises of people laughing loudly was certainly not relaxing. I finally called the front desk and they were obviously aware of the problem. I’m guessing it wasn’t their first complaint. The room should not be rented.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Brad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Empress was perfect for us. We were easily able to walk our dog from the hotel around town. The hotel staff was helpful and pleasant. The room was comfortable. The breakfast service and guest laundry were great conveniences. The restaurant was excellent.
Bodde här 3 nätter i januari 2024

8/10 Bra

John

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Angelica

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Conveniently located quaint hotel.
The Empress is a quaint hotel with an old-school restaurant and bar. Within walking distance of downtown and shopping areas and the beach. Valet parking was reasonable with unlimited in and out privileges. The restaurant had live piano with some great jazz standards being played. We enjoyed our stay. Having breakfast included is always a plus, but there are plenty of restaurants to choose from if you want to go out.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Maria

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved staying here for New Years Eve and taking a walk early morning on New Years Day. The entire stay was great and I was very satisfied with the breakfast provided.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Carl

Bodde här 2 nätter i december 2023

6/10 Okej

Rosana, SAN DIEGO

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
Hotel is in downtown La Jolla, a walkable area with good dining options, but far enough away from the main streets to avoid the noise. The hotel itself was average, you can tell there were parts that have been renovated, but other spots clearly dated, like the bathrooms. We were greeted by a slouchy, sullen guy in a black hoodie that didn't make a great first impression and at some point one of the housekeepers let herself into our room to look for the phone charger that she thought she left while cleaning...bizarre. The highlight was that it was walkable to Piazza 1909 and Brick and Bell.
Bodde här 1 natt i december 2023

6/10 Okej

Tiffany A

Affärsresenär
Gillade: Renlighet och personal och service
The service from the front desk and janitorial staff was fantastic. The room itself definitely had its quirks. I had an accessible room with a king bed at (noisy) street level. The mattress was not comfortable and left my lower half aching after just a couple of hours. The toilet, though itself accessible, was positioned oddly, which made using it somewhat difficult. Additionally, a high pitched noise would sound intermittently in the bathroom area, presumably from another room using the water? It happened sporadically at all hours, which was really aggravating. On the plus side again, the continental breakfast was better than average with a clean, well-maintained serving and dining area. I did not try the restaurant (the Manhattan). Overall, got the job done.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Rob, San Diego

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice spot! Breakfast included. We have stayed here twice and enjoy it each time. Highly recommend. It is walking distance to a lot of places to eat and down to the beach.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Bradley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property and location. Terrific staff, clean rooms. My wife and I live in LJ but we still staycation here.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

harry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Great location.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

Ruth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No parking
Bodde här 2 nätter i november 2023

6/10 Okej

Jeff

Hotel just ok - will be staying elsewhere
The hotel is just ok. We won’t be staying there again - much better hotels in the area. They charge a fee for early check in even if the room is available. Also for a late check out if desired. The free breakfast was terrible - cold eggs and cold potatoes. I was afraid of food poisoning so we ate elsewhere. The room and lobby need updating. Not appealing.
Bodde här 1 natt i oktober 2023

8/10 Bra

mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

6/10 Okej

George, Manasquan

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
Centrally located in La Jolla village, the Empress is a good hotel for a long or short stay. It's a few blocks from the ocean and close to several restaurants and bars. The staff is very nice. Towels were replaced daily and trash was emptied. I was surprised that the bed was never made or the carpet vacuumed during our 5 day stay. It's a good thing we're not messy!
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Gabrielle

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A fantastic hotel stay
The hotel is well located and is walking distance from many great restaurants and the service was attentive. The included breakfast was delicious also!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Noelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Mario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

6/10 Okej

Richard

Affärsresenär
Gillade: Renlighet
The first room I checked into was marked as ready and cleaned. When I walked in, the blankets were on the floor and trash everywhere. It was far from a room that was ready. The second room I switched to, didn't have soap, only shower gel. I just accepted it because it was late and not too big of a deal. However, this just goes to show the lack of attention to their actual jobs. The hotel was also very dated with loud fans that were left on in an empty room either next or below me that reverberated. I was there only to sleep for a couple nights only so didn't take it up with management. Front door staff were very courteous though and appreciated their customer interactions.
Bodde här 2 nätter i september 2023

6/10 Okej

Jaime

Reste med familjen
Gillade inte: Personal och service
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Robert

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Bonnie

Reste med familjen, Reste med husdjur
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bed was comfortable, bathroom average, no balcony or view and no swimming pool or hot tub. Great location to shops. Coffee and microwave awkward placement.Friendly staff.
Bodde här 2 nätter i september 2023

8/10 Bra

Pam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was fantastic! Bed super comfortable! I will always stay here!!
Bodde här 1 natt i september 2023

8/10 Bra

salustia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gusto la limpisa la ubicacion y sobre todo el precio.
Bodde här 1 natt i september 2023