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Recensioner av San Diego Marriott La Jolla

4 out of 5
San Diego Marriott La Jolla
4240 La Jolla Village Dr, La Jolla, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 516 av 1066 recensioner" "
8 - Bra i betyg. 260 av 1066 recensioner" "
6 - Okej i betyg. 124 av 1066 recensioner" "
4 - Dåligt i betyg. 88 av 1066 recensioner" "
2 - Väldigt dåligt i betyg. 78 av 1066 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Rose

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I appreciated the person at the desk who checked us in. Chelsea. I booked through Expedia and when I checked in I had to get a smaller room with one bed, instead of two. She was accommodating and humble in her dealings with us.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 2 maj 2024
We are glad to know that you enjoyed your stay. Your kind recognition will be shared with Chelsea when I see her again, thank you very much for your review! We remain at your service and we look forward to welcoming you back soon. Richard Uribe.

8/10 Bra

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the room was to expensive to not have a good view in the balcony.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 30 apr. 2024
Thank you very much for sharing your review. I am sorry to know about your dissatisfaction with the view from your room, having high occupancy did not help this time around. We sincerely look forward to welcoming you back for a better stay during your next visit to La Jolla and we remain at your service. Richard Uribe, GM.

4/10 Dåligt

Jose

Gillade: Renlighet
Didn't like the fact that i had to pay to park my vehicle in the property. Hidden fees before you realize the bill doubles.
Bodde här 3 nätter i april 2024
Svar från Marriott La Jolla General Manager 30 apr. 2024
Thank you very much for your review. I am sorry that you were not aware of our parking fees. We do not have any hidden fees, all fees are posted in our website and in the website of our third party partners. In the future you may also call us for any of this information before you make your reservation, your complete satisfaction means very much to us. We trust that you enjoyed your stay with us, we remain at your service and look forward to welcoming you back during your next visit to La Jolla. Richard

8/10 Bra

Lorena

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från Marriott La Jolla General Manager 30 apr. 2024
Thank you very much for your review, we are glad to know that you enjoyed your stay! We look forward to being of service to you again soon. Thank you for staying with us, Richard Uribe, GM.

8/10 Bra

Lorena

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This probably my 4th time staying at this hotel & I'm returning in 2 weeks, I just totally love it!! It's family oriented, clean, nice, staff is always super nice and helpful. This last last visit, I arrived sooner that expected and before check in time and they were nice enough to allow us to check in since room was already ready. The only reason I gave a 4 star this time is because there is a resturant off the lobby with some tables and chairs closer to their starbucks, I sat my children down while I tossed some trash, as I turned around, the employee from the resturant was telling my 8 year old that they had to move elsewhere, that it was a resurant and they were not allowed to be sitting there(with a tone). She then saw me and said "are those your children?" I said yes, and she said the same to me, that they were not allowed to be sitting there. I get it if that's the policy, it's tricky as those tables are in the lobby/reception area, but why approach these kids like that and with a tone, my poor kids are just staring at her startled without a response. It's the first time I ever encounter something like that. Maybe she was having a bad day. Other than that, the hotel is just great and that one bad moment won't keep me from going there.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 30 apr. 2024
Thank you very much for your valuable feedback, we are terribly sorry for the way we made you feel. We also sincerely appreciate your willingness to return, thank you for that! Your feedback has been properly shared as we focus our efforts in improving by providing our team members with the needed re training so we can better serve you during your next visit. Thank you for staying with us and we look forward to your return. Richard

8/10 Bra

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 29 apr. 2024
Thank you very much for your review, we are glad to know that you enjoyed your stay! We look forward to being of service to you again soon. Thank you for staying with us, Richard Uribe, GM.

10/10 Fantastiskt

soila

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The person that checked us in was amazing too bad I don’t remember his name. Rooms were super cute
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 29 apr. 2024
Thank you very much for your review. Our team Member Eddie is who checked you in, your kind comments of recognition have been properly shared. Thank you for staying with us and we look forward to being of service to you again soon. Richard

10/10 Fantastiskt

Cheyenn

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Value for the money, cleans and sade
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 27 apr. 2024
We are honored to know that you enjoyed your stay with us, thank you for sharing your review. We are always at your service and we look forward to welcoming you back soon! Richard Uribe

6/10 Okej

Casey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking was not included or told would be required. It was very expensive for a multiple night stay to not include parking. It’s unfortunate that things are getting so expensive disabled combat veterans cant afford normal things anymore in modern times.
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 29 apr. 2024
Thank you very much for sharing your review. I am sorry about our parking fees being high. Please know we try our very best at being in line with our local competitors and in some cases below. We sincerely look forward to welcoming you back during your next visit to La Jolla and we remain at your service. Richard Uribe, GM.

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 23 apr. 2024
We are glad to know that you enjoyed your most recent stay with us, thank you very much for your review. We look forward to being of service to you again soon. Richard Uribe, GM.

6/10 Okej

Chetan

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
While we appreciated the helpfulness and friendliness of the front desk staff, as well as the comfort and amenities provided in the room, our overall experience was marred by a disappointing breakfast. Despite waiting 15 minutes at the front desk for seating, and another 10 minutes without being attended to for drinks after being seated, the service fell short. We had to repeatedly request assistance from the waitress, and even after requesting warm milk for our son, it never arrived. This series of events left us with a negative impression of our stay.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 22 apr. 2024
Thank you very much for sharing your review, we are sorry for not meeting and exceeding your service expectations. Your valuable feedback has been properly shared as we focus our efforts' in improving and better serving you next time you visit our hotel. In the meantime, we remain at your service. Richard Uribe, GM.

8/10 Bra

Teresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wish it had a hot tub and better shower gels and. Bottom line we enjoyed our stay and would recommend
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 22 apr. 2024
Thank you very much for sharing your review, we look forward to being of service to you again in the near future. Richard Uribe, GM.

6/10 Okej

Alexis

Gillade: Renlighet, personal och service och bekvämligheter
I like this hotel but our hotel bed sheets were not cleaned. When I asked for room service to change the sheets we came back and not sheets were not switched. They had blood on the sheet and the blanket was brown like it hadn’t been washed properly.
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 22 apr. 2024
Thank you very much for sharing your review. Please accept our most sincere apologies for the missed opportunities with the inconveniences you experienced with cleanliness and lack of follow thru. Your valuable feedback has been shared as we focus our efforts in improving and better serving you next time you visit us. Thank you again for your review and we look forward to welcoming you back during your next visit to La Jolla. Richard Uribe, GM.

10/10 Fantastiskt

Emmanuelar

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love how friendly and understanding the staff was. Hotel was nice beautiful and tidy. Beautiful city views from our balcony
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 22 apr. 2024
We are delighted to know that you enjoyed your stay with us, thank you for your review and for the high marks. We look forward to being of service to you again soon. Richard Uribe, GM.

10/10 Fantastiskt

Christine

Reste med familjen
Loved it.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 21 apr. 2024
We are delighted to know that you loved your stay with us, thank you for sharing your review. We look forward to being of service to you again soon. Richard Uribe, GM.

10/10 Fantastiskt

boris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 22 apr. 2024
Thank you very much for your review, we are glad to know that you enjoyed your most recent stay with us and we look forward to welcoming you back soon. Richard Uribe

10/10 Fantastiskt

Kimberly, corona

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean hotel room, great food, friendly staff
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 21 apr. 2024
It is very nice of you to share your review, thank you! We are glad to know that you enjoyed your stay with us and we look forward to being of service to you again soon. Richard Uribe, GM.

10/10 Fantastiskt

Luis

Gillade: Personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 20 apr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit! Richard Uribe.

4/10 Dåligt

Zoe

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The property is located in a good area; it is accessible to the beach front, shopping and the freeway. The breakfast deal is well worth it. The staff in the cafe are wonderful. The parking is expensive but the access is easy for the self-park option. The front desk staff is less than desirable. Check-in was mediocre and unfriendly. We had to follow-up in the room regarding wifi access and other information. While unloading our luggage, an unidentified man was trying to open our door - aggressively because it wasn't opening. We were terrified only to find out that it was maintenance delivering a mini-fridge but we did not receive notice from the front desk or anyone else. The elevators were of great concern because they were not operating correctly - there were many comments from other guests while riding about our safety. After one stopped, dropped and then sat motionless and then suddenly shot up, we didn't ride them again. When we advised the front desk we received the same uninterested, lackadaisical attention - that elevator remained in use even though we suggested they shut it down.
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 17 apr. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit. Richard

8/10 Bra

Jennifer

Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 17 apr. 2024
Thank you very much for your review. We are happy to know that you enjoyed your stay with us and we also look forward to welcoming you back during your next trip to the La Jolla area. Richard

8/10 Bra

Cathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 17 apr. 2024
Thank you very much for your review. We are happy to know that you enjoyed your stay with us and we also look forward to welcoming you back during your next trip to the La Jolla area. Richard

10/10 Fantastiskt

James

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the fact that it was close to the college. The employees were amazing as was for the dinner that we had at the bar area. It was wonderful.
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 16 apr. 2024
We are honored to know that you enjoyed your stay with us, thank you for sharing your review. We are always at your service and we look forward to welcoming you back soon! Richard Uribe

10/10 Fantastiskt

Gregory

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all very nice
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 16 apr. 2024
Thank you very much for your review and high marks. We remain at your service and we look forward to welcoming you back soon. Richard

2/10 Väldigt dåligt

Saeed

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
Marriott told us that Expedia over sold and we have no room with double bed and we must go somewhere else. It was a mistake booking with Expedia. We also booked with Expedia when we went to Paris and we did not get the room we wanted and we had to stay somewhere else and expedia has not yet refunded our $1200.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 16 apr. 2024
Thank you very much for sharing your review, we are sorry for not meeting and exceeding your service expectations. We hope to have the opportunity to welcome you back for a better experience during your next trip to La Jolla. In the meantime, we remain at your service. Richard Uribe, GM.

10/10 Fantastiskt

Inessa, San Francisco

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 16 apr. 2024
Thank you for your review and high marks. We look forward to welcoming you back during your next visit to La Jolla. Richard Uribe.

8/10 Bra

Chengzhang

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 16 apr. 2024
Thank you very much for your review, we are glad to know that you enjoyed your stay with us and we also look forward to welcoming you back soon. Richard

10/10 Fantastiskt

Ramon, Pleasanton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location!!
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 15 apr. 2024
We are glad to know that our location is convenient to your needs, thank you so much for sharing your review. We look forward to being of service to you again soon. Richard Uribe, GM.

10/10 Fantastiskt

Izael

Reste med familj och småbarn
Good quality
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 15 apr. 2024
Thank you for your review and high marks, we are very glad to know that you enjoyed your stay with us. We are always at your service and we look forward to welcoming you back soon. Richard Uribe, GM.

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 15 apr. 2024
We are very happy to know that you enjoyed your stay with us and we look forward to being of service to you again soon. Thank you for staying with us. Richard Uribe, GM.

10/10 Fantastiskt

YIZZA

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 14 apr. 2024
Thank you very much for your review, we are happy to know that you enjoyed your stay with us. We look forward to being of service to you again soon, in the meantime we remain at your service. Richard Uribe, GM.

10/10 Fantastiskt

Jun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 15 apr. 2024
We are delighted to know that you enjoyed you stay with us, thank you for sharing your review. We look forward to being of service to you again soon. Richard Uribe, GM.

10/10 Fantastiskt

Roger

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
x
Bodde här 3 nätter i april 2024
Svar från Marriott La Jolla General Manager 15 apr. 2024
We are honored to know that you enjoyed your stay with us, thank you for sharing your review. We are always at your service and we look forward to welcoming you back soon! Richard Uribe

10/10 Fantastiskt

Yuki

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great!
Bodde här 3 nätter i april 2024
Svar från Marriott La Jolla General Manager 13 apr. 2024
We are honored to know that you enjoyed your stay with us, thank you for sharing your review. We are always at your service and we look forward to welcoming you back soon! Richard Uribe, General Manager.

10/10 Fantastiskt

DOREEN

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is absolutely beautiful property and the staff are amazing.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 12 apr. 2024
We are delighted to know that you enjoyed your stay with us. Thank you very much for sharing your kind words of recognition, we look forward to welcoming you back soon. Richard

6/10 Okej

Armon

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Need to provide parking for the guest We pay a lot of money to be charged for parking
Bodde här 1 natt i mars 2024
Svar från Marriott La Jolla General Manager 12 apr. 2024
Thank you very much for sharing your review and valuable information. We have parking fees listed in our website as well as in the websites of our third party partners. I trust that you enjoyed your stay with us and I remain at your service for future visits. I look forward to welcoming you back soon. Richard Uribe

10/10 Fantastiskt

Yotaro

Bodde här 4 nätter i april 2024
Svar från Marriott La Jolla General Manager 30 apr. 2024
Thank you very much for your review and high marks. We are at your service today and in the future and we look forward to welcoming you back soon. Richard

2/10 Väldigt dåligt

Gabriela

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
For a Marriott I was disappointed on its lack of cleanliness. The bathroom was filthy with a tub that was thick with grime. The beds made us itchy and overall it was an uncomfortable and unpleasant experience.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 10 apr. 2024
Thank you very much for sharing your review, we are sorry for not meeting and exceeding your service expectations. We hope to have the opportunity to welcome you back for a better experience during your next trip to La Jolla. In the meantime, we remain at your service. Richard Uribe, GM.

10/10 Fantastiskt

Morgan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 11 apr. 2024
Thank you very much for your review and high marks. We remain at your service and we look forward to welcoming you back soon. Richard

10/10 Fantastiskt

Shixiong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 14 apr. 2024
Thank you very much for your review, we are glad to know that you enjoyed your stay with us and we look forward to welcoming you back soon. Richard

10/10 Fantastiskt

Jon mark

Would recommend!
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 9 apr. 2024
Your willingness to recommend us means the world to us, THANK YOU! We look forward to welcoming you back during your next visit to La Jolla. At your service today and in the future, Richard.

6/10 Okej

Kyla

Gillade: Boendets skick och faciliteter
Hotel is nicer than the rooms. Rooms were small, smelled, dated and the AC made sounds all night.
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 8 apr. 2024
Thank you very much for sharing your review and valuable feedback. We are scheduled to begin our renovation early next year and we hope to have new product by the time you visit us again. In the meantime, we remain at your service, Richard Uribe GM.

10/10 Fantastiskt

Claire

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was clean and staff were friendly. Gym was really nice as well.
Bodde här 1 natt i april 2024
Svar från Property Management 8 apr. 2024
Thank you for providing such wonderful feedback, Claire! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Fantastiskt

Alejandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 9 apr. 2024
We are honored to know that you enjoyed your stay with us, thank you for your review. We look forward to being of service to you again soon, in the meantime we remain at your service. Richard

10/10 Fantastiskt

fabiola

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect
Bodde här 1 natt i april 2024
Svar från Property Management 8 apr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Fantastiskt

Charlotte

Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 28 apr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Fantastiskt

Kimberly

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 8 apr. 2024
Thank you very much for your review and high marks, we are so glad to know that you enjoyed your stay with us. We remain at your service and we look forward to welcoming you back soon. Richard

10/10 Fantastiskt

jose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cool
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 7 apr. 2024
Thank you very much for your review and high marks, these are truly meaningful to us all her at Marriott La Jolla. We look forward to welcoming you back during your next visit to the area. Richard

10/10 Fantastiskt

Shyamsundar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024
Svar från Marriott La Jolla General Manager 6 apr. 2024
It is very nice of you to share your review, thank you! We are glad to know that you enjoyed your stay with us and we look forward to being of service to you again soon. Richard Uribe, GM.

10/10 Fantastiskt

Jeff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Marriott La Jolla General Manager 5 apr. 2024
Thank you very much for your review and high marks, we look forward to being of service to you again soon. Richard Uribe, GM

8/10 Bra

Michelle

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There’s a Trolly station a walking distance. The UTC mall is also at walking distance.
Bodde här 2 nätter i mars 2024
Svar från Marriott La Jolla General Manager 4 apr. 2024
Thank you very much for sharing your review, we look forward to being of service to you again in the near future. Richard Uribe.