Dear Duane,Thank you for taking the time to tell us about your experience at Holiday Inn Express LA MESA NEAR SDSU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Aileen BerrellezaFOM

Dear Antonio Abel,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LA MESA NEAR SDSU.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Aileen Berrelleza FOM

Dear Bryce,Thank you for your feedback, we appreciate it. This reservation you booked was under a nonrefundable rate. Sincerely, Holiday Inn Express La Mesa

Dear Rosie,Thank you for taking the time to tell us about your experience at Holiday Inn Express LA MESA NEAR SDSU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressSincerely,Aileen BerrellezaFOM

Dear Lucy,Thank you for taking the time to tell us about your experience at Holiday Inn Express LA MESA NEAR SDSU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressSincerely,Aileen BerrellezaFOM

Hello Janiellethank you for your your review and for staying with us. We are happy your are able to share your experience. We look forward to your next stay

Hello Marlenethank you for letting us know your experiecne and I will get with Houskeeping to see whare we fell short.

Hello Im sorry we didnt met your expectations, I will be speaking to the houskeeping department, and I assure you this is not how we like to present a room. I hope we get to see you soon

Thank you for your 5 star review. We look forward to your next visist

Hello Natalie, Im sorry to hear about youre bathroom, but I assure you we will definilty make sure everything is double checked. We do look forward for you to stay with us again

Hello Andrew we all love puffy pillows. Let us know next time and will put more pillows in your room. hope to see you soon

Hello we se eyou gave us a 1 out of 5 with no comment I hope you can contact me to share your experience and let us know what we can do better

Thank you for your review. Please let us know what we could do better.

Hello Alex,Please contact me directly to discuss your rating and your excpereince.

Hello Kenneth, thank you so much for your great reveiw. the Alley is deiffnetly worn we do our best to fill the pot holes as soon as we see them in the alley. due to the rains they got really bad. We did just fill a few of them and will continue to watch those holes.. hope to see you soon

Hello Hector,sorry to hear about your experience with your stay. We do have parking in back of the hotel and have several more parking around the building.... We were limited on breakfast however we addressed the issue. we hope to see you back and to give us another chance...

Thank you for your 5 star reveiw and i hope you stay with us again.

Hello Paul thank you for your Five star review, and we look forward to your stay with us soon

hello Paul thank you for your 5 star review

Hello Timothy thak you for the 5 star review

Hello NGA thank you for staying with us, happy to hear about your stay and that the beds were comfortablehope to see you soon

Hello Su Jinthank you for your response and review

Hello thank you for your 5 star review and we hope to see you soon

Hello Leah, thank you for your 5 star review. Im sorry to hear about the outside noise, if you contact me and let me know what room you are in, id like to look into the room number to see what we can do

Hello Janet, thank you for your comment and were so happy you enjoyed our breakfast. We do have a great variety. We hope to see you soon

Hello Arnold thak you for your comments and your 5 star reveiw.

Hello thank you for your response. I would really like to have an oppertunity to speak to you in regards to your rating

Thank you for your 5 star review hope to see you soon

Hello Laura, thank you so much for your reveiw. Our location is centrally located from the 8 freeway, as well as the shopping centers and trolly, thank you again and we will see you soom.

Hello Omar thank you for your commnet and your 5 star review

Hello Valeria, thank you for the 3 star review please let me know what we could have done to get a 5 star Look forward to reaching out to me so we can discus further

Hello Alma Sorry to hear about your keys, but we were able to fix it, but it did take sometime due to the lock was broken and had to take time to fix it. Olease contact me so we can discuss further

Hello, sorry to hear about your experience. I will talk to the houskeeping department and let them know as well a maintance. for the door. IF you ever experience an issue please report it right away so we can make it right

Hello Mariathank you for your 10 and will see you soon

I want to thank you for taking the time to give us a 10 thank you for everything.

Hello Diegothank you for the 10 . See you soon

Hello Ashot, thank you for the 5

Hello Joe, please let me know what we can do better to get a 10

Thank you for the 8, let us know what we can do to get a 10

Hello, Im sad to see a 2 out of 5. Please contact me directly to discuse the 2 and if we can discus your esperience

Hello Tiffanythank you for your response, We look forward to seeing you soon

Hello Kevin, thank you for your response. we do have firmer pillows and next time we can get those to your room. We look forward to see you soon

hello thank you for your 5 star reveiw

Hello Marha thank you for your 5 star reveiw

hello Thomas thank you for your 4 star let us kow what we can do get to that 5 star

Hello BobbyThank you so much for your great reveiw we will see you soon

Hello Barbara, We are looking into restripping the parking lot. But we sure hope you enjoyed the rest of your stay

Thank you for your 5 star review see you soon

Thank you so much for your commnets and we will definitly look into your coarpet and give it more TLC

Hello Raymond thank you for your GREAT REVEIW and we hope to see you soon