Admittedly we booked this room in tbe afternoon, but it said check in was until 8 p.m. We got to the address indicated at around 6 p.m. but could not find a buzzer. Called the local phone number and they sent a link via WhatsApp to complete check in information online. This included having to take and send photos of passports, and paying the local tax using an online platform. After doing that, we were then informed that the room was 500 metres away. When we got there, again there was no buzzer to indicate where to ring. After WhatsApp chats and verifying emails, we were able to get to our room. For this check in, I was fortunate to have an external battery pack for my phone or we wouldn't have succeeded. Once we got to tbe room, it was brilliant. The room was very nice and the bed very comfortable. Thus, check in procedures need to be improved.