Terrass/Patio

Recensioner av Dreams Guest House

Dreams Guest House
Via Di Murlo, 35/1, La Spezia

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 32 av 60 recensioner" "
8 - Bra i betyg. 14 av 60 recensioner" "
6 - Okej i betyg. 6 av 60 recensioner" "
4 - Dåligt i betyg. 4 av 60 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 60 recensioner" "

9,6/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thierry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Tina

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
It was way to far from any good dinning area. Parking is hit and miss. The room itself was really nice.
Bodde här 1 natt i september 2023
Svar från romolo 2 okt. 2023
Se la stanza era davvero bella non comprendiamo perchè ci hai dato un punteggio basso. La posizione è indicata sulla mappa

8/10 Bra

Barb

Bodde här 1 natt i september 2023

8/10 Bra

Vanessa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel but limited restaurants around the hotel
Bodde här 3 nätter i augusti 2023

8/10 Bra

Malene

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Meget flot værelse. Det var desværre ikke inkl. morgenmad og der er gade parkering, og det kunne være svært at finde en plads.
Bodde här 3 nätter i juli 2023

2/10 Väldigt dåligt

Sarah

Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

niki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2022

6/10 Okej

Andre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La chambre était exigue Le parking et le petit déjeuner à payer en suplément Par contre le petit dejeuner très bien La piscine est petite et n'était pas très propre
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

4/10 Dåligt

winnifer

Bodde här 2 nätter i augusti 2022

6/10 Okej

Mehran

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property was clean but the guy was not pleasant we booked a king bed with a sofa he would not want to give us extra sheets and after he gave it to us we had to put the sheets on ourselves we got there late at night and the area seemed scary he charged us extra &75 for the sheets he gave us and wanted us to leave at 10:00 am check out time. There was a lot of steps and the guy didn’t want to bring the heavy language up I had to tell him 4 times to do it very rode
Bodde här 1 natt i juli 2022
Svar från Mirella 17 aug. 2022
Unfortunately it did not represent the situation in the right way. You booked only for 2 people and late at night 3 arrived without even warning. We are sorry but the receptionist is not required to make the beds, but he has provided you with the linen needed to accommodate the third person. The supplement paid relates to the occupation of the third person. Please note that you did not pay any extra for arriving late at night !!! As you can see, the disservice was caused only by your wrong booking, where you "failed" to indicate the third person.

8/10 Bra

Susanne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Leider kein Frühstück, keinen Kaffe aber sonst empfehlenswert.
Bodde här 2 nätter i augusti 2022
Svar från Mirella 17 aug. 2022
Unfortunately he stayed in the period in which we had suspended breakfast due to technical problems. We have now resumed service. We are waiting for you for a rich breakfast :)

10/10 Fantastiskt

SERGIO LUIS

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Mirella 17 aug. 2022
Ringraziamo del riconoscimento del valore della nostra struttura ed accoglienza. E' sempre un piacere avere ospiti soddisfatti del soggiorno

4/10 Dåligt

Henrik

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not Our Dream Guest House
Location is hopeless it’s isolated there is nothing of interest around, we ended doing take away 3 of 5 nights. Parking is a nightmare unless you pay an overcharged price of 25€ pr night. The same goes with the breakfast 18€ pr. person is totally overpriced and they know it as there are not options around. The room was clean and staff seem nice, but not very accommodating to requests to make life a bit easier every request was declined, apart from a few glasses for our room for us to enjoy a glass of wine. You have to juggle 4 keys to gain access to the pool and breakfast area, there are no option to borrow towels for the pool so we had to go and buy some from the local commercial centre. I don’t know what is going on around the pool area both my wife and me got bitten by small insects, leaving areas of itching around our legs/feets (only happed after using the pool) They charge premium price, but there where to many little things that make this stay really annoying and not a good fit for us. We ended up leaving 1 day earlier as this was NOT our dream guest house
Bodde här 6 nätter i juli 2022
Svar från Mirella 22 juli 2022
We do not accept unjustified complaints about the location, availability and price because the location is clearly indicated, it is in a panoramic and quiet area, it is only 1,600 km from the center; the price is related to the quality of what is offered and the pool does not create any problems as you have always used it and you are the only ones to complain ....... only after departure. The towels for the swimming pool are not provided therefore unjustified his complaint. As far as availability is concerned, a Gust House cannot be expected to provide dishes, crockery and everything necessary to make you consume take-away food, we rent the rooms and what is requested and expected is not at all expected. You have expressed your resentment with a false review aimed at causing us harm but in any case we wish you to be able to stay in structures that meet your expectations.

2/10 Väldigt dåligt

Theresa

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Leider haben wir erst bei der anreise erfahren, dass keine kinder an der unterkunft gestattet sind. Leider sehr schlechte informationen für eine Familie mit Kindern. Wir durften nicht bleiben und haben unser Geld auch nicht rückerstattet bekommen. Noch dazu war das Pool kaputt. Betrüger!!!! :((
Bodde här 1 natt i juni 2022
Svar från Mirella 17 aug. 2022
You had booked a room for 2 people and there were 4 of you. Unfortunately the room could not accommodate all of you and we had no other room available. Reservations made the wrong way "you pay for 2 people and you want to stay in 4" create these unpleasant disservices. You have decided to stay somewhere else for 1 night only. As for the pool you were advised that it was not available. As for "cheaters" it seems to me that others are and certainly not us

4/10 Dåligt

Markus, Raleigh

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Obwohl „Zahlung vor Ort“ vereinbart war, wurde dann doch eine Anzahlung gefordert. Der Empfang und der Umgang waren alles andere als herzlich und die Kommunikation extrem schwierig, da nur Italienisch gesprochen wurde. Ein Bisschen Englisch wäre hier sehr hilfreich gewesen. Frühstück erst ab 08:30 Uhr war uns zu spät, aber das Frühstück war sehr gut. Sehr viele Treppen hinunter zu unserem Zimmer waren mit Gepäck beschwerlich. Die Zimmertür war in unserem Falle lediglich eine Schiebetür, die sich nicht abschließen lässt. Lediglich ein elektrischer Rolladen (durch Schlüssel zu aktivieren) verschließt den Zugang zum Zimmer. Nach erfolgter Anzahlung und kurz vor Anreise wurde uns mitgeteilt, dass der Pool nicht benutzbar ist. Es wäre trotzdem schön gewesen wenn Liegen zur Verfügung gestellt worden wären. Für uns sieht Luxus leider anders aus…
Bodde här 3 nätter i juni 2022

10/10 Fantastiskt

Samantha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed our stay. The view, the host we wonderful!
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pænt og rent
Meget pænt og rent værelse. Dog ikke så stort.
Bodde här 3 nätter i september 2021

8/10 Bra

Christelle

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chambre agréable vue sur la mer . Cependant pour 300€ Je la trouve un peu petite … Piscine au top !
Bodde här 2 nätter i augusti 2021
Svar från Mirella 7 sep. 2021
The room has the expected size, sorry if it was considered small, the price is related to the number of people occupying (3) and to the other services and spaces made available, such as the swimming pool that you appreciated.

6/10 Okej

audrey

Gillade: Renlighet och personal och service
Bodde här 2 nätter i juli 2021
Svar från Mirella 20 sep. 2021
Molto gentile

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2021
Svar från Mirella 20 sep. 2021
Grazie

10/10 Fantastiskt

Mark Kjeldby

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super søde hotel værter, god morgenmad og flotte og rene værelser
Bodde här 2 nätter i juli 2021
Svar från Mirella 7 sep. 2021
Vi er glade for, at du nød vores gæstfrihed og struktur. Tak

8/10 Bra

Paolo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2021

8/10 Bra

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pool-side rooms recommended
A quiet place away from the centre. Pool-side rooms well-equipped, nice, and clean. Parking a bit of a challenge - on a narrow public street.
Bodde här 3 nätter i juni 2021
Svar från Mirella 29 juni 2021
Siamo lieti che abbia apprezzato la cura e l'impegno che mettiamo per offrirvi un soggiorno piacevole ed indimenticabile.....quando ritornerete potrete usufruire del nostro parcheggio privato. Vi aspettiamo :) Mirella

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Tout simplement excellent
Bodde här 2 nätter i juni 2021
Svar från Mirella 29 juni 2021
Siamo felici di aver contribuito a rendere speciale la vostra vacanza. E' stato un vero piare conscervi. A presto Mirella

10/10 Fantastiskt

Morad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020
Svar från Mirella 27 aug. 2020
Grazie della graditissima valutazione Cordiali saluti Mirella

8/10 Bra

emma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2020
Svar från Mirella 27 aug. 2020
Grazie della valutazione Saluti Mirella

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La amabilidad de los duenos, es espectacular. Pasamos unos dias increibles.
Bodde här 2 nätter i september 2019
Svar från Mirella 6 okt. 2019
Estamos felices de haber ayudado a que su estadía sea fantástica y de haberlo conocido. En la proxima vez los mejores deseos para cada bien Mirella

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything great except the room was in tower like on third floor and carting suit aces was very hard.
Bodde här 1 natt i september 2019
Svar från mirella 11 sep. 2019
We thank you for the evaluation and look forward to seeing you in the new adjacent structure where you can enjoy a swimming pool with counter-current swimming and an even more panoramic view of the golgo, city and mountains - Good life

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room i booked had the balcony view and it was worth it. The room was big and clean. Several beaches near by and train station only about 20 min walking
Bodde här 1 natt i augusti 2019
Svar från nunzio 12 aug. 2019
91/5000 thank you very much I hope to have welcomed you again. Sincere greetings and good life

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
struttura molto ben curata e pulita, arredamento nuovo e terrazza molto ampia...la stanza è molto curata è perfetta per chi la utilizza come appoggio per dormire non di più a causa delle sue dimensioni ridotte...nel complesso per 2 persone per un paio di giorni è stata soddisfacente...PS: vista mare per modo di dire, cioè il mare si intravede non aspettatevi di svegliarvi con vista mozzafiato...per lo più si vedono tetti di case e in lontananza un pezzetto di porto...
Bodde här 2 nätter i juli 2019
Svar från mirella 31 juli 2019
Grazie mille spero di averti di nuovo come gradito ospite nelle nuove camere con una piscina controcorrente di prossima apertura e una vista panoramica eccezionale su monti, golfo e città nella casa adiacente

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was so nice and owner was so nice personality.
Bodde här 1 natt i juli 2019
Svar från nunzio 25 juli 2019
thank you very much for the laudable note - kind regards

8/10 Bra

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dreams for dreams
Nice little place Clean and sweet
Bodde här 2 nätter i juni 2019
Svar från nunzio 29 juni 2019
happy to have contributed to a pleasant holiday. good life

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cute mais ça prend l'auto !
Bodde här 2 nätter i maj 2019
Svar från nunzio 5 juni 2019
sympa mais prenez la voiture ... si vous ne voulez pas marcher 1,3 km jusqu'à la gare centrale.

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrific!
Wonderful host!
Bodde här 2 nätter i oktober 2018
Svar från nunzio 19 okt. 2018
Thank you so much Dennis, I'm glad I managed to make you have a nice holiday. Good life to you all at the next round Ciao Nunzio

10/10 Fantastiskt

Janet, Illinois

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service, modern furnishings, and a beautiful breakfast
Bodde här 1 natt i september 2018
Svar från Nunzio 21 sep. 2018
Thank you, MrsJanet, I hope to welcome you again as a guest. good life ciao Nunzio

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018
Svar från Mirella 4 aug. 2018
Grazie, per noi è sempre un grande piacere la soddisfazione degli ospiti. Vi aspettiamo. Un caro saluto Mirella

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr freundlicher Vermieter, jedoch ein paar Verständigungsprobleme, da er kaum Englisch sprach. Zimmer und Bad sehr sauber; jeden Tag Reinigung und frische Handtücher. Einfach top. Parkplatzsituation ist manchmal etwas schwierig. Es liegt etwas oberhalb des Zentrums, so dass es abends glücklicherweise ruhiger ist. Es liegt aber dennoch recht gut, um Tagesausflüge machen zu können. Es hat uns gefallen.
Svar från nunzio 6 maj 2018
Danke Martin, auch mit dem schlechten Englisch habe ich es geschafft dir einen guten Rat zu geben, den du schätzt, ist das wichtig für einen Besucher, meinst du nicht? good life

10/10 Fantastiskt

JoyceJames

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Heavenly Dream
Absolutely a Dream!!! Owners bent over backwards with hospitality and service. Had the triple room because it has a balcony with a partial view of harbor as well as the mountains. Breakfast for an extra $15 pp was out of this world. Owner even gave us a ride to the train station at 8 in the morning the day we left. Never walked up the windy hill from train station (took a taxi for $8-10) but always walked to station on our days to 5Terre. Beautiful BnB!
Bodde här 3 nätter i september 2017
Svar från mirella 10 okt. 2017
Thank You Joyce. good life . nunzio

2/10 Väldigt dåligt

Victim

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wrongly accused
Absolutely do not stay here - unless you're willing to be assaulted by the hotel owner! We stayed in the hotel for two nights in La Spezia. We paid at checkout, and then the owner drove us to the train station to catch our train to the airport. Half an hour later, just as our train was about to leave the station, the owner re-appeared, shouting and screaming that our payment had failed (despite him checking the receipt before we left and he was satisfied). The owner accused us of being thieves, assaulted me, ripped my shirt and dragged me off the train, leaving my partner behind. If I didn't have a flight to catch, I would have gone to the police - this man deserves to be arrested for his crimes. I got in the owner's car and he drove to the hotel to resolve the issue. As we arrived, he received a phone call from his bank saying that my transaction had gone through in the first place and everything was in fact fine. This was all the hotel's fault. I had now missed my train, my partner was on the train alone in a foreign country, and I was without my wallet. We both nearly missed our flight home. I doubt this is the first time the owner has acted in this manner and the fact that he assaulted his own guests is the truest reflection of his character. Avoid at all costs.
Bodde här 2 nätter i juli 2017
Svar från Romolo 7 sep. 2017
la recensione è falsa e diffamatoria, l'ospite è andato via senza pagare il conto, e questa la dice lunga sulla correttezza ed attendibilità dello stesso. La nostra correttezza e professionalità trovano conferma nelle innumerevoli recensioni di ospiti ONESTI che hanno soggiornato presso di noi.

8/10 Bra

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great base for Cinque Terre
The accommodations were wonderful as were the owners. They've obviously done a recent remodel. We stayed here as a base to the Cinque Terre. In prior trips, I've stayed at Riomaggiore but it was completely sold out so... opted (for the first time) to stay in La Spezia. The train station is an easy walk. The free parking (on the street) was nice. The only oddity... the owner offered breakfast for 15 Euro/person which is a bit much. I balked. In the end, they gave us breakfast. :)
Bodde här 1 natt i juli 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tolles Hotel
Sehr herzliches Bewirtungsteam. Alles sehr sauber und mit gutem Komfort. Das ausgiebige Frühstück auf der sonnigen Terrasse mit Blick über den Hafen ist grandios. Insgesamt eine tolle Erfahrung.
Bodde här 2 nätter i juli 2017
Svar från nunzio 8 juli 2017
Wir freuen uns, gemacht haben Sie glücklich: es ist eine Genugtuung für uns ist, dass wir für Sie arbeiten immer Gäste begrüßen. mit freundlichen Grüßen ciao ciao   Nuntius

8/10 Bra

markus, Vantaa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean guest house with convenient location
Great guest house (not a hotel!), with friendly staff. Rooms are clean, renovated, with fridge. Location is great if you have a car. It is quiet with great views to the town from the upper hill. If you dont have a car, prepare to walk 30 min to the center of La Spezia. I would not spend my days at the guest house, but it was great place to stay over nights when visiting the Cinque Terre (five villages). Price is not too cheap, and they do not accept credit card. No services (restaurants / bars) nearby. Nevertheless, a great place to stay in you need a parking spot for a car, and want a clean room. Staff is friendly and location is highly reachable. I recommend this location for everyone!
Bodde här 3 nätter i juni 2017
Svar från nunzio 8 juli 2017
I'm sorry but Dreams is just 1.2 km from the Central Station of La Spezia in the morning if you want you can have breakfast on a terrific terrace overlooking the gulf, the city and the mountains and the great Leon d'Oro restaurant is only 300 Meters. We accept credit cards but also cash. With the best regards Nunzio

10/10 Fantastiskt

max, Paris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Notre hôte est très accueillant séjour nikel
La chambre est très belle et l'emplacement ideal pas tres loin de la gare pour aller aux cinques terres.
Bodde här 1 natt i juni 2017
Svar från nunzio 8 juli 2017
Merci beaucoup s'il vous plaît venez à nouveau Nunzio

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
温かみあるホテル
ローマまで南下する途中で寄りました。周辺にはチンクエテッレなどがありますが、どこどこには行くべき等親切に教えてくれました。ベランダからはLa Speziaの街を一望でき、そこでとる朝食はプライスレス!また行きます!
Bodde här 1 natt i juni 2017
Svar från nunzio 8 juli 2017
私たちは、家族と一緒に待っています。挨拶と幸運 Nunzio

10/10 Fantastiskt

yvette, los angeles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing. Great host.
Wonderful host. Clean rooms and bathrooms. Amazing view. Will stay here again.
Svar från nunzio 21 maj 2017
Thank you very much ... and you will be our very welcome!

10/10 Fantastiskt

Ricardo, california

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place a train ride away from Cinque terre
We took a taxi from the train station and it was about 10 euros. Once we arrived it was a breeze to check in. We had to check out a little after the posted check out time and they were very accommodating. We were also dropped off at the train station the following day. Great hosts!
Svar från nunzio 18 maj 2017
Thank you. next time. good live

4/10 Dåligt

Verifierad resenär

Gillade inte: Rummets bekvämlighet

10/10 Fantastiskt

Debbie, Panama City Beach, FL. USA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Bed and Breakfast
Dreams is a very sweet getaway bed and breakfast. Romantic, easy to reach, and very, very comfortable. Don't miss the amazing breakfast by Mirella and Nuncio. Delicious, beautiful, freshly prepared fruits, baked pastries, cakes, more than you can possibly eat. They also have the best cappuccino in Europe! I actually forgot my jacket in a closet there. Mirella contacted me and shipped it back to us in the US. We were really impressed with the owners and our stay there. Go to Dreams.......it's very special!

10/10 Fantastiskt

Susanne, Canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely Ambiance
Took a taxi from the train station with no problems. We were greeted promptly and shown to our beautiful room with a large balcony directly across from our room. Totally updated! Beautiful bathroom & there is even a small fridge. We asked if the owner could call us a taxi for that evening, to go for dinner, and one for the morning to catch the train again. To our surprise, he drove us himself! So grateful! He also choose our restaurant for dinner that night, which was outstanding! We cannot say enough good things about our stay, except that we wished it had been longer!
Svar från nunzio 28 juni 2017
we always do our best for the comfort and convenience for our guests; It is kind helps to live better! Good long life thank you for having preferred us Nuncio