Hotell nära Lake Aoki

“The staff were so welcoming and it was a comfortable environment to stay at. ”

“K”

“Owners are very nice ,the lady knows a bit of English. She made delicious breakfast. Bring your own towel, otherwise extra charge. Walking distance to Hkuba Goryu ski Resort about 5-10 min. My room included private bathroom and shower. ”

“Close access to the ski slopes. Property and room is a little rundown and old compared to as advertised. Hot water was not working but staff accommodated me to another room. Room has poor noise isolation so you can hear your neighbors. Toilet seat lid does not stay up! Friendly and helpful staff nevertheless.”

“Right by rental store, tons of restaurants nearby. Very clean, really comfortable. Loved it!”

“Renligt & med sköna sängar. Vänlig personal, som dock inte kan svara på information om t ex skidbussar. Tillgång till mat saknas. Det finns ett kök, men extremt dåligt, då där varken finns bestick eller kastruller att laga mat i. ”

“Very clean, modern hotel with excellent service from the staff. The hotel shuttle to the ski areas in Hakuba was very convenient. The hotel shuttle even picked us up when we were shopping in town and could not catch an Uber or Taxi. The service was exceptional.”

“We had a truly delightful stay. The space was generous, with three bedrooms, two bathrooms, and a spacious living and dining area. Everything was clean, comfortable, and tastefully decorated, making us feel completely at home. The kitchen was fully equipped with everything we needed, it had all the essentials and more. We enjoyed a cozy evening indoors, cooking and shabu shabu together. The host was incredibly nice and responsive, and all the information provided was clear and helpful. We’re...

“Skidresa med vänner och vi uppskattade hotellets frukost då vi kunde välja mellan asiatisk eller kontinental. Onsen högst upp i hotellet var mycket bra. Personalen och deras bemötande topp. Läget på hotellet visade sig vara bra då det var lätt att gå till bussen, om/när skidåkning i Hakuba Cortina eller annan planerats. Promenanden till Happo One Stollift var också på OK avstånd. Futonsäng var dock inget för grabbar på 50 år!”

“Had a really good stay here! The pictures online do no justice. Great location - amazing Mountain View’s from the room and dining spaces (better than in Hakuba), Very clean, amazing staff, good food! No regrets. They actually exceeded my expectations here! Would definitely return”

“Hotellet ligger bra till för alla 5 skidsystemen i Hakuba regionen. Personalen pratar urusel engelska eller andra språk. De 3 restaurang erna i hotellet har bra men är på tok för dyra, de har ingen afterski eller t ex dagens rätt.”

“Such a great and relaxing stay. The perfect place to return after a long day skiing. The Private tub on the balcony was fantastic. ”

“Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.”

“Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.”

“The room was well prepared with everything needed. The projector was a fun addition for our evening entertainment. The washing machine is in not in the unit, but in the shared management building. Driving to the location was quite an adventure for us in the heavy snow condition. We were not used to driving in snow, and the roads are narrow and snowy.”

“Hotel is in a great location. Rooms were out dated, no shower curtains, no bidet :( and limited food and drink service. Staff was very friendly. ”