Hotell i Lake Erie Islands

“The room was clean and the proximity to Al activity’s was so convenient.”

“Disappointed as it said resort, but the rooms weren’t clean the elevators didn’t work. The pool was dirty. The towels didn’t match. The room was fine but the shampoo dispenser in the bathroom was busted. I would not recommend.”

“Didn’t realize parking was $15.00 The room #4, needed a room darkening shade on the window!”

“We had an issue with our room when we first arrived, but the staff at Harbour Suites went above and beyond to make it right. They responded quickly, brought us another bed, and even treated our entire group to drinks and lunch. Their customer service was excellent, and we really appreciated how seriously they took our concerns. Mistakes can happen anywhere, but it’s how they’re handled that matters, and Harbour Suites exceeded our expectations. Thank you for making the rest of our stay so...

“Everything was great!!! Just lots of spiderwebs on the golf cart we rented!! I just hate spiders. If we come back next year we will be staying here again like the past years.”

“Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management.”

“Actually was quiet. Close location to restaurants and bars. Very simple room. No refrigerator. Lobby was very smelly.”

“It doesn’t look like much from the outside, but the rooms were newly updated, spacious and clean. We arrived at 4:00 and our room wasn’t ready which was disappointing as we were really ready for a shower and to lay down. The beds were just okay. The locals very convenient to the Marina we came in to. It was only about a five minute walk. It was however very loud. It is right next to a bar and we could hear the music and people very well until about 12:30 am.”

“The property is a motel. The location is good. There is an outside bar/restaurant right across the parking lot that’s very nice. The rooms are dated and need updating. Our AC unit was leaking, the carpet was wet all around it. Carpets were dirty. We enjoyed the pool area, but the pool could use some maintenance also. The hot tub is not hot, but luke warm.”

“The patio across the street a great experience!”

“The staff was very friendly and helpful. The room was very clean and comfortable. I would just like to have a few more chairs.”

“The room was very clean and nice and cozy and the staff were very helpful and the breakfast was good”

“We stayed here in three rooms for the night and overall the rooms and the location were very nice, especially for the price. Unfortunately, when we went to check in about 5:00 p.m. they were just facing a lot of challenges. One of our rooms we showed up to hadn't been cleaned at all, one room was perfect and the final room we couldn't get into key wasn't programmed right or something. We decided to go to dinner and come back and hoped everything was fixed except one of the rooms we went back to...

“6 person room with 2 beds and a couch was nicely maintained and comfortable. Pool was open til 11 and much appreciated. Staff was super nice and I really appreciated their friendly attitude and helpfulness with a few requests we had. Good location with lighthouse and beach across the street, restaurants and port nearby. I would stay here again.”