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Recensioner av The Cove Of Lake Geneva

3.5 out of 5
The Cove Of Lake Geneva
111 Center St, Lake Geneva, WI

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 588 av 1112 recensioner" "
8 - Bra i betyg. 305 av 1112 recensioner" "
6 - Okej i betyg. 119 av 1112 recensioner" "
4 - Dåligt i betyg. 54 av 1112 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1112 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Loretta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I just loved the peace and quiet. Being close to the lake and able to walk to the little stores and restaurants was also really nice! I definitely will be back!
Bodde här 2 nätter i april 2024
Svar från JFR 25 apr. 2024
Dear Loretta,Thank you for taking the time to share your excellent review and feedback.

10/10 Fantastiskt

Jackie, Chicago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från JFR 25 apr. 2024
Dear Jackie,Thank you for your wonderful review!

10/10 Fantastiskt

john

Reste med familjen
It’s a good place to stay but needs to served breakfast in the morning
Bodde här 1 natt i april 2024
Svar från JFR 25 apr. 2024
Dear John,Thank you for your awesome review!

10/10 Fantastiskt

Sungjae

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was so comfortable. Thank you everyone.
Bodde här 2 nätter i april 2024
Svar från JFR 25 apr. 2024
Dear Sungjae,We appreciate your excellent review!

8/10 Bra

Jackie

Reste med sin partner
Bed could have been more comfortable. Maybe it’s time to upgrade to memory foam
Bodde här 2 nätter i april 2024
Svar från JFR 25 apr. 2024
Dear Jackie,We appreciate your review and feedback.

10/10 Fantastiskt

Brittney

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the convenience of their location
Bodde här 3 nätter i april 2024
Svar från JFR 10 apr. 2024
Dear Brittney,We appreciate your excellent review and hope to have you back as our guest in the near future.

10/10 Fantastiskt

stacy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing location, great price! Loved the suite!
Bodde här 1 natt i april 2024
Svar från JFR 10 apr. 2024
Dear Stacy,We truly appreciate your excellent review and hope to have you back as our guest in the near future.

2/10 Väldigt dåligt

John

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we first got into the room it was quite lovely... kind of reminded us of a small apartment. But then as we got settled in, there were ants everywhere around the baseboards and in the living area. They were also crawling all over the nightstands in the bedroom. When we asked the front desk what was going on/if they could do anything for us, they told us they knew it was a problem and probably due to the weather. You think you could have told us this when we were checking in?! Then, multiple electrical outlets in the unit did not work... we had to search around to find one that would work so we could change our phones! We then went downstairs (as it was my BF first time here) so I could show him the pool, game room, etc and there was a NAKED man... I mean, fully nude (not just cheeks) standing outside someone's room (whether his or someone else's I have no idea). He seemed high or drunk... didn't stick around to find out. We alerted the front desk and yes, they were "going to take care of it" but again, we were not compensation at all for any inconvenience during our stay. Needless to say we stayed here during their renovations, ants, naked people, etc and not one apology from the front staff or reimbursement for inconvenience. We would not recommend this hotel and/or stay here again! Just terrible.
Bodde här 2 nätter i mars 2024
Svar från JFR 3 apr. 2024
Dear John,Thank you for all of your feedback. We apologize for any inconvenience you encountered during your stay.

4/10 Dåligt

Christina

Bodde här 1 natt i mars 2024
Svar från JFR 25 apr. 2024
Dear Christina,Thank you for your review.

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från JFR 2 apr. 2024
Dear Charles,We appreciate your excellent review and hope to have to have you back as our guest in the near future.

8/10 Bra

Anneth

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från JFR 2 apr. 2024
Dear Anneth,We appreciate your great review and hope to have you back as our guest soon.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från JFR 30 mars 2024
Dear Jose,We appreciate your excellent review and hope to have you back as our guest soon!

8/10 Bra

Rosilo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pros Pool was awesome. Hotel very nice and room layout was great/comfortable. Friendly staff Cons Door knob was not working for bathroom had to get maintenance to fix. Air conditioning takes a while to get ton front bedroom
Bodde här 2 nätter i mars 2024
Svar från JFR 30 mars 2024
Dear Rosilo,Thank you for taking the time to share your review and feedback. We hope to have you back as our guest soon!

10/10 Fantastiskt

Sean

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great amenities and clean.
Bodde här 1 natt i mars 2024
Svar från JFR 27 mars 2024
Dear Sean,We appreciate your excellent review and look forward to your next visit.

10/10 Fantastiskt

Kris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location.
Bodde här 3 nätter i mars 2024
Svar från JFR 27 mars 2024
Dear Kris,Thank you for taking the time to share your awesome review!

10/10 Fantastiskt

Cloyd

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful view, great hospitality!!!
Bodde här 4 nätter i mars 2024
Svar från JFR 27 mars 2024
Dear Cloyd,Thank you for sharing your excellent review. We look forward to your next visit.

10/10 Fantastiskt

Wayne

Bodde här 2 nätter i mars 2024
Svar från JFR 7 apr. 2024
Dear Wayne,We truly appreciate your excellent review and hope to have you back as our guest soon.

2/10 Väldigt dåligt

Kellie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från JFR 20 mars 2024
Dear Kellie,Thank you for your review.

10/10 Fantastiskt

Brittany

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från JFR 20 mars 2024
Dear Brittany,We appreciate your excellent review and hope to have you back as our guest soon.

6/10 Okej

Becky

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The property was nice but under construction. I was unaware and caused breathing issues for my partner who has asthma.
Bodde här 1 natt i mars 2024
Svar från JFR 20 mars 2024
Dear Becky,Thank you for your review and feedback and thank you for your understanding while we work on improving our resort for a better guest experience.

10/10 Fantastiskt

Slavko

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People above us were noisy all night.
Bodde här 1 natt i mars 2024
Svar från JFR 6 mars 2024
Dear Slavko,We are sorry to hear that the guests above you were less than considerate during your stay. We hope to have the opportunity of having you back as our guest.

6/10 Okej

Renee

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The only problem I had was being charged a resort fee at check in. My experience is that these fees are usually known to us when we book through Expedia. I may have chosen a different hotel had I known a resort fee was going to be added at check in. There were similar places to stay that would have cost less.
Bodde här 1 natt i mars 2024
Svar från JFR 6 mars 2024
Dear Renee,Thank you for your review. Please be sure to read all the details on your reservation as the resort fee is mentioned when you made your reservation via Expedia's affiliates.

10/10 Fantastiskt

Tamara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från JFR 1 mars 2024
Dear Tamara,We appreciate your excellent review and hope to have you back as our guest soon.

8/10 Bra

Martin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice facility. Carpeting needs a redo, but overall well worth the price.
Bodde här 2 nätter i februari 2024
Svar från JFR 1 mars 2024
Dear Martin,Thank you for taking the time to share your review. Please keep us in mind for your next visit.

6/10 Okej

Cristina

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
All good. Only think add more mirrors in the room.only 1 in the bathroom not enouth.no mirrow for make up also :(
Bodde här 1 natt i februari 2024
Svar från JFR 25 feb. 2024
Dear Cristina,Thank you for taking the time to share your review and feedback.

6/10 Okej

Angela

Bodde här 1 natt i februari 2024
Svar från JFR 21 mars 2024
Dear Angela.Thank you for your review.

10/10 Fantastiskt

Lynsae

Bodde här 1 natt i februari 2024
Svar från JFR 21 mars 2024
Dear Lynsae,We appreciate your excellent review and hope to have you back as our guest in the near future.

6/10 Okej

Amber

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Everything was nice and spacious, but I’m glad we had family staying in the room next to us! Seems like nothing worked so we were always sharing items. (Stove top, toaster, microwave, etc)
Bodde här 2 nätter i februari 2024
Svar från Yas Lagunas-Front Desk Manager 16 feb. 2024
Dear Amber, thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your time and would love to welcome you back for an even more wonderful stay. Kind Regards, The Cove of Lake Geneva Management Team

8/10 Bra

Traci, big rock

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall we had an excellent stay. Our only critique was that the scent of the room was a little overpowering for one of us who has sensitivity to fragrances. It was clean, but a strong smell so we had to keep the doors open to help air it out.
Bodde här 2 nätter i februari 2024
Svar från JFR 15 feb. 2024
Dear Traci,Thank you for your great review and feedback! Please keep us in mind for your next getaway.

10/10 Fantastiskt

Piotr

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like everything room, location ,staff
Bodde här 2 nätter i februari 2024
Svar från Yas Lagunas-Front Desk Manager 8 feb. 2024
Dear Piotr, thank you for taking the time to tell us about your experience. We are pleased to hear that you enjoyed your stay and look forward to welcoming you in the future. Kind Regards, The Cove of Lake Geneva Management Team

10/10 Fantastiskt

Rafal

Bodde här 2 nätter i februari 2024
Svar från JFR 20 mars 2024
Dear Rafal,Thank you for sharing your excellent review. Please keep us in mind for your next visit.

8/10 Bra

Eric

Bodde här 2 nätter i februari 2024
Svar från JFR 20 mars 2024
Dear Eric,We appreciate your great review!

10/10 Fantastiskt

barbara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Winter perfect
It was great. great location to the event, clean hotel, friendly staff
Bodde här 2 nätter i januari 2024
Svar från JFR 4 feb. 2024
Dear Barbara,We appreciate your excellent review and all of your wonderful feedback! Please keep us in mind for your next getaway.

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Yas Lagunas-Front Desk Manager 29 jan. 2024
Dear Kim, thank you for taking the time to tell us about your experience. We are pleased to see that everything was perfect, and we look forward to welcoming you back once again. Kind Regards, The Cove of Lake Geneva

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från JFR 4 feb. 2024
Dear Jonathan,Thank you for taking the time to share your awesome review! We hope to have you back as our guest in the near future.

4/10 Dåligt

Jeannine

Reste i grupp
Hotel is dated and in need of painting, cleaning, updating.
Bodde här 1 natt i januari 2024
Svar från Yas Lagunas-Front Desk Manager 29 jan. 2024
Dear Jeannine, thank you for your response. We truly appreciate your business and feedback in order to better serve you. We will look into this immediately. Kind Regards, The Cove of Lake Geneva Management Team

10/10 Fantastiskt

Robin

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful room, super convenient to everything. We'll definitely stay here again.
Bodde här 1 natt i januari 2024
Svar från Yas Lagunas-Front Desk Manager 29 jan. 2024
Dear Robin, thank you for taking the time to rate your stay with us. We are pleased to see you took advantage of everything our property has to offer. We look forward to hosting you again. Kind Regards, The Cove of Lake Geneva Management Team

10/10 Fantastiskt

Yesenia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A few years had passed since I stayed and the Cove and just like before it didn’t disappoint. The rooms are always very clean and very well stocked. So glad we came back and we’re definitely coming back soon!
Bodde här 1 natt i januari 2024
Svar från JFR 4 feb. 2024
Dear Yesenia,Thank you for your awesome review and feedback! We look forward to your next visit.

8/10 Bra

RANDY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place with great facilities…..however our room was near the elevator and the noise around the elevator was almost unbearable! We could hear everything.
Bodde här 1 natt i januari 2024
Svar från Yas Lagunas-Front Desk Manager 29 jan. 2024
Dear Randy, thank you for taking the time to share your thoughts. We are truly disappointed to hear that we did not meet your expectations. We hope for another chance to welcome you in the future. Kind Regards, The Cove of Lake Geneva

4/10 Dåligt

Valentin

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
They charge $250 deposit only.
Bodde här 1 natt i januari 2024
Svar från JFR 26 jan. 2024
Dear Valentin,The 250 you speak of is called and incidental hold on your card. Most hotels have this fee in place which is released 5-7 business days after your departure.

10/10 Fantastiskt

Luke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från JFR 26 jan. 2024
Dear Luke,Thank you for your excellent review and please keep us in mind for future visits.

10/10 Fantastiskt

LeAnne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från JFR 26 jan. 2024
Dear LeAnne,We truly appreciate your excellent review and hope to have you back as our guest soon!

10/10 Fantastiskt

KEITH

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från JFR 26 jan. 2024
Dear Keith,Thank you for your excellent review! We hope to have you back as our guest in the near future.

8/10 Bra

Jill

Bodde här 3 nätter i januari 2024
Svar från JFR 18 jan. 2024
Dear Jill,Thank you for taking the time to share your review. Please keep us in mind for your next visit.

8/10 Bra

Jodi, Elkhorn

Bodde här 2 nätter i januari 2024
Svar från JFR 14 jan. 2024
Dear Jodi,We truly appreciate your great review and hope to have you back as our guest in the near future.

10/10 Fantastiskt

Jesse

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sam at the Lake City Social restaurant was awesome. The hotel suite was great. Will definitely return.
Bodde här 1 natt i januari 2024
Svar från JFR 14 jan. 2024
Dear Jesse,Thank you for your awesome review! We look forward to having you back as our guest in the near future.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
Wonderful
Bodde här 1 natt i januari 2024

8/10 Bra

Wayne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från JFR 10 jan. 2024
Dear Wayne,Thank you for taking the time to share your great review.

2/10 Väldigt dåligt

Janeisha

Gillade inte: Personal och service
The hotel security patrol the hallway listening in at the door so they can file a noise complaint to kick someone out of the room and building just to keep 250$ deposit with no guest complaints,warnings,smoking.It was only 4 people in my room.The hotel manager sided with the employee and never got our side and made false accusations with the police. I never in my life experience's this situation before I would not recommend this place to anyone.
Bodde här 2 nätter i januari 2024
Svar från JFR 10 jan. 2024
Dear Janeisha,Thank you for your review.

10/10 Fantastiskt

Vance

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från JFR 10 jan. 2024
Dear Vance,We appreciate your excellent review and hope to have you as our guest again in the near future.