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Recensioner av Motel Luzerne

2 out of 5
Motel Luzerne
296 Lake Ave, Lake Luzerne, NY

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 26 av 36 recensioner" "
8 - Bra i betyg. 4 av 36 recensioner" "
6 - Okej i betyg. 4 av 36 recensioner" "
4 - Dåligt i betyg. 0 av 36 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 36 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Alivia

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel has an absolutely beautiful view from the beach and the lake view rooms. We were able to watch eagles swooping and watch the sun rise over the lake. The rooms are super clean and well appointed, great showers, and firm comfy beds. Definitely a chill environment with nice staff. Absolutely love that it’s dog friendly because not many places in the area area. This is going to be one of my new go-tos.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Beth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were in New York to observe the eclipse of April 2024. We found the room very clean, quiet, and well appointed for our needs. The staff was congenial, answering questions and offering suggestions. We would definitely stay here again, and recommend it to our friends.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

thomas

Bodde här 1 natt i februari 2024
Svar från Pam 8 apr. 2024
We are so happy that you enjoyed your stay and appreciate your feedback!

10/10 Fantastiskt

Christine

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very clean and cozy! Great winter getaway!
Our room at the end of the motel overlooked the lake. It was wonderful waking up and looking out the huge picture window from our cozy bed. The motel has been busy updating and its a mixture of old and new, and everything is clean and functional. Our room had a comfy couch, a dining table, and kitchenette. Keurig with K-cups was provided. We had contactless check-in with a door code so never got to speak to the owners.
Bodde här 2 nätter i februari 2024
Svar från Pam 8 apr. 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Fantastiskt

thomas

Bodde här 1 natt i februari 2024
Svar från Pam 8 apr. 2024
Thank you for taking the time to leave us a review. We value your feedback and are glad you enjoyed your stay

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
They had a small issue with our room caught it before our check-in and called us. They upgraded us to a different room to accommodate our needs. I would recommend.
Bodde här 1 natt i februari 2024
Svar från Pam 8 apr. 2024
We are glad you enjoyed your stay and we value your feedback!

8/10 Bra

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
Impressively clean and updated! The rain head shower was exceptional with great pressure.
Sunrise over the motel’s beach on a -4F January morning.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jerry

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service

6/10 Okej

Rachel

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Chantal

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean property. Had a room With a beautiful view of the lake. Full kitchenette but no toaster in the room. Will Come back again if I return in this area
Bodde här 2 nätter i januari 2024

8/10 Bra

Joe Schultz

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Wanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great view of the property and the Lake very picturesque. Pam was very helpful Will stay again in the future.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Alastair

Bodde här 3 nätter i november 2023

6/10 Okej

Julie

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Mariela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing stay with my husband and I
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay, beautiful views of Lake Luzerne
Had a great stay at Motel Luzerne. Very friendly host who took the time to show us the different features in our room. Very comfortable beds and beautiful views of Lake Luzerne! Close to Lake George for day trips. Will definitely stay here again!
Bodde här 3 nätter i oktober 2023

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room was spotless with new furniture. Mattress was comfortable. Good location right on the lake. Note to owner: A full length mirror would be a good addition.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Metta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you Pam for being accommodating!! My original reservation was supposed to be Friday-Sunday but when I looked at the weather and saw heavy rain Friday and Saturday, I called Motel Luzerne and Pam was able to switch my dates to Saturday-Monday. I had a wonderful hike on Sunday at Buck Mountain. I liked that the motel was 15 minutes from Lake George, it was too busy at lake George to stay but was very nice that it was so close. I enjoyed walking through the park, the beach, and the mill. I def will come back in the summer because there's a private beach for motel guests.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very modern and clean. The rooms were a perfect size and the view that we had overlooking the lake was amazing. I would recommend this place and I am looking forward to returning in the future
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Sonia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was exactly what I was looking for and expected.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this property. Stayed twice in 2 weeks and can’t wait to stay again. Admittedly the exterior needs some love. But the rooms are so clean and comfortable. The rates are good and Pam and Michael were there to answer any questions. They were very nice and attentive! The lake access is amazing. Enjoyed a nice glass of wine on one of the lakefront decks as the moon rose over the mountains in the distance and a nice cup of tea in the morning as the mist lifted from the lake. Highly recommend for a nice chill getaway
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Samantha

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Quiet cozy stay, staff member Pam was very attentive and even upgraded us to the cottage for our dog so we could have plenty of room and privacy. Perfect distance to lake George. Will definitely stay again. Enjoyed our time spent here.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Erin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the peace and quiet!
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Michael

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2023

6/10 Okej

Lauren

Gillade: Renlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Pamala

Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Katya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

6/10 Okej

Dave, Syracuse

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
To be fair this property is apparently being reopened. It looks like from probably being closed for 2 to 3 years. I’m just guessing by the looks of things? When we booked the room it said poolside unfortunately the pool is in the middle of being re-opened and cleaned up as it is covered in weeds so high you can’t see the pool. It could be really nice once it’s open but I shouldn’t have paid $300 for a “pool side” view when a pool even available at the time. This is not for anyone that is in a wheelchair or any type of walking disability at least on the North building up the street that we stayed at and in the rooms had been recently updated. The bathroom shower is very small and the shower faucets are small and difficult to operate and has the potential to freeze yourself, or potentially scald yourself if you try to operate it while you’re inside of the shower. The grounds themselves are a bit of a mess and need a lot of repairs and upgrades to probably be considered even a good stay in the ratings. But, I give them a lot of credit for getting this place going again, but until the pool is actual open there needs to be some honesty and when you’re booking it thinking that there is a pool and there really isn’t one available. Maybe it will be ready next week or next month or maybe not this summer?
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

ashley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The private beach (perfect for a small gathering g) is worth every penny
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Arthur

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Place is absolute dump
The place is terrible no one on site did not return my call is totally misrepresented on hotel.com made a mistake my not reading other reviews did not stay there would not request a refund
Bodde här 1 natt i juni 2023
Svar från Motel Luzerne 26 juni 2023
We apologize for the miscommunication in missing your calls. As per my conversation with you we are in the final stages of renovations and everything is being cleaned up as we speak. We wish you would have went into the room to see all of the updates we did but we definitely understand your issues and apologize again.

2/10 Väldigt dåligt

Marissa

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't Do It!
Hotel advertises an outdoor pool but there is none. When I asked about it, I was told that it was at their other property down the street, that this hotel's guests, didn't have rights to that pool, and it's not ready anyway. The owner offered no apology for their misleading & incorrect listing. I reserved a room called LAKESIDE with pictures of it being lakeside with a direct view of the lake. This was not the case at all. Instead, the owners of the hotel were staying in that very room. There was an alarm clock that randomly went off at 6am. It's only option was Snooze. I unplugged it and it continued to go off. I finally put it outside, watched an employee take it, and now the hotel wants to charge me for the clock. The hotel is listed as renovated, but it's merely painted over, as seen in pictures below. It's in the middle of absolutely nowhere and nothing. The family/owners do loud work outside at midnight disturbing guests, then start up again with banging on the walls at 6:30am. They also charge the Full Amount 3 days before you check-in. We stayed 1. When I asked for a refund, I was told they'd have to work it out with Hotels.com. But I paid them directly. I ended up having to file a dispute with my bank to get my money refunded.
kitchen countertop
old and broken faucet in kitchen
gross kitchen
tub without stopper
Bodde här 3 nätter i juni 2023

8/10 Bra

Nancy

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Don't let the outside fool you. The room was immaculate and very nice. Bed was stupendous! Rain shower was added bonus! It looks like money is being spent to upgrade the property and I hope to visit again.
Bodde här 1 natt i juni 2023
Svar från Motel Luzerne 20 juni 2023
Thank you for your stay. We would love for you to come back next year and see the new look outside we have planned.