Sittområde i lobbyn

Recensioner av OYO Hotel Twin Lake - Lake Park / Valdosta area

2.5 out of 5

Recensioner

6,8
10 - Fantastiskt i betyg. 145 av 662 recensioner" "
8 - Bra i betyg. 194 av 662 recensioner" "
6 - Okej i betyg. 136 av 662 recensioner" "
4 - Dåligt i betyg. 94 av 662 recensioner" "
2 - Väldigt dåligt i betyg. 93 av 662 recensioner" "

6,8/10

Renlighet

7,4/10

Personal och service

6,6/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

6/10 Okej

Julie, Woodstock

Gillade inte: Boendets skick och faciliteter
Rooms needed work, but bed was clean. Just needed a place to sleep
Bodde här 1 natt i april 2024
Svar från Barbara 2 maj 2024
Hey, Julie! Thank you so much for the positive rating and for taking your valuable time to share the review with us. We are going to try to make sure your future visits are nothing less than perfect. Have a wonderful day ahead. Regards, Barbara

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Barbara 2 maj 2024
Hi, David! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

10/10 Fantastiskt

Jacques

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really lost hope for the oyo brand until I had the opportunity to stay at the one in lake park Ga……All 10’s across the board.
Bodde här 1 natt i januari 2024
Svar från Ammy 3 maj 2024
Hi, Jacques! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Fantastiskt

Joel, Atlanta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Ammy 3 maj 2024
We appreciate your positive rating, Joel! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 Fantastiskt

Sherie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Five stars from our family to theirs!
This was our 2nd stay with OYO in Lake Park Georgia. Super sweet family runs it and I guarantee they'll take care of you and your family.
Bodde här 3 nätter i december 2023
Svar från Ammy 3 maj 2024
Glad to see that you have rated us positively, Sherie! Do give us more chances to delight you in the future. Regards, Noah.

2/10 Väldigt dåligt

Nichole

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Sign in lobby says no cash deposit no room and no breakfast as advertised...no smoke detector and no door lock....expedia says breakfast served and sign in lobby says no breakfast until further notice
Bodde här 1 natt i december 2023
Svar från Ammy 3 maj 2024
Apologies for the problems you had faced, Nichole! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Väldigt dåligt

Ruthmaria

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
BUGS BUGS AND MORE BUGS
The service was average. not rude but not polite either. The sheets were stained, luckily no bedbugs IN the beds, but we had 2 live roaches come out of places and a dead one in the tub. which wasnt very clean!!! My kids didnt sleep cause they were so disgusted but we had been on the road all day and too poor to find something else. Especially since we paid $100 for 1 night and it was NONREFUNDABLE! As for the 'breakfast' its nothinf more than muffins, old juice and you can tell the coffee machines havent been cleaned nor were the tables. Absolutely not worth the money and I will never stay at one of these hotels again!
Bodde här 1 natt i december 2023
Svar från Barbara 22 jan. 2024
Hi, Ruthmaria! This is certainly not something we would like our guests to experience, we will surely take corrective actions to resolve this and to serve our guests with top class service and comfort. Regards, Barbara

2/10 Väldigt dåligt

Kristin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Standing dirt (not just stains) and pet hair all over the bedding, top and under the covers of the made beds. The walls and bathroom door were literally crumbling, with chunks falling out and ripped off. I returned the keys because there was no way we could stay there. He didn’t even suggest changing to another room, he told me that he would process a refund. I still haven’t see it though.
Bodde här 1 natt i november 2023
Svar från Barbara 22 jan. 2024
Hi, Kristin! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

10/10 Fantastiskt

Kanisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that I could check in at anytime and had easy parking right in front of my room. I only disagreed with how far the front lobby was from the rooms.
Bodde här 1 natt i november 2023
Svar från Charles 22 jan. 2024
Pleased to hear your kind words of gratitude, Kanisha! We are going to do our best to never fail to impress you every time. Regards, Charles

8/10 Bra

John

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Joey 5 dec. 2023
Hi, John! Thank you so much for spending your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations. Regards, Joey

4/10 Dåligt

brock

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Lisa

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Very uncomfortable
Door was hard to close. No top lock. Bed was very uncomfortable! Dresser drawer wouldn't stay closed so middle of the night you would hit it!! Towels where stained up and very fuzzy. Was not happy! Woke up and could hardly move..
Bodde här 1 natt i oktober 2023
Svar från Barbara 5 dec. 2023
Hi, Lisa! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Dewi 5 dec. 2023
Thank you for sharing your seamless experience, Eric! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

8/10 Bra

richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Maurice

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Ava 17 okt. 2023
Thanks for rating us positively, Maurice! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Ava

6/10 Okej

Andrew, Fort Bragg

It could use an update, some of the things were old and damaged
Bodde här 2 nätter i september 2023
Svar från Maria 11 sep. 2023
Sorry for the trouble caused, Andrew! Thanks for notifying us, and we will surely work towards a better guest experience in the future. Regards, Maria

10/10 Fantastiskt

johana

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and clean rooms.
Bodde här 1 natt i augusti 2023
Svar från Eva 11 sep. 2023
Hi, Johana! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Eva

6/10 Okej

aaron

Bodde här 2 nätter i augusti 2023
Svar från Ammy 22 jan. 2024
Hi, Aaron! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was guiet,great location,friendly.I have stayed here a lot of times and I will stay here again
Bodde här 1 natt i augusti 2023
Svar från Maria 11 sep. 2023
Pleased to hear your kind words of gratitude, Richard! We are going to do our best to never fail to impress you every time. Regards, Maria

8/10 Bra

Shaleigh

Reste med familjen
Gillade: Personal och service
Good for a one or two night stay
Bodde här 1 natt i augusti 2023
Svar från Eva 11 sep. 2023
Thanks for such a lovely review, Shaleigh! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Eva

2/10 Väldigt dåligt

Amanda and Eddie

Bodde här 2 nätter i juli 2023
Svar från Maria 11 sep. 2023
Apologies for the inconvenience caused, Amanda! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Maria

2/10 Väldigt dåligt

Diana

Reste med familjen, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
JAMAS Y NUNCA ME HOSPEDARIA O RECOMENDARIA ESE HOTEL, SABANAS.SUCIAS, BAÑO APESTANDO A CUCARACHA. SUCIO POR TODOS LADOS. El personal muy amable, pero eso no cambia la suciedad y la peste. NUNCA RECOMENDARÉ NI USARÉ ESE HOTEL. ALENOS, EL OYO AL QUE FUI.
Bodde här 1 natt i juni 2023
Svar från Ava 5 juli 2023
¡Hola, Diana! Lamentamos ver que no está satisfecho con nuestros servicios. Tenga la seguridad de que nos esforzaremos día y noche para que sus futuras visitas sean más cómodas y relajantes. Saludos, Ava

10/10 Fantastiskt

Aleatha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Better than expected
Fast friendly check in. Room was clean. Bed was comfortable. My daughter said the room smelled like cigarettes, I cant confirm due to medical condition. We were just stopping to sleep in the middle of a long trip. If you need a clean place to sleep for a great price ($76) then I would definitely come again. Heading to the free breakfast now.
Bodde här 1 natt i juni 2023
Svar från Ava 21 juni 2023
Thank you for rating us positively, Aleatha! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

4/10 Dåligt

Marcy

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Will not return
Owners were very nice Rooms are a disaster. Duck tape holding vents on ac not working very well microwave not working mold in shower Floors not clean a lot of noise all night from live in guests and employees Pool was great except most of chairs broke and a lot of trash all over property Bunnies were nice
Bodde här 2 nätter i juni 2023
Svar från Ava 21 juni 2023
Hi, Marcy! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ava

10/10 Fantastiskt

Wayne

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The good: Everything was great, clean, stocked room with a really comfy bed, check in was quick and easy. I got the room for $13.99 after applying a coupon, which is fantastic!! The bad: Only complaint I have, which is a big deal to me, is - at 10:15 the maids tried to walk in my room. I'm really sick with bad health issues and planned on sleeping until check out. I spent 30 minutes trying to complain about it in the office, which at that point I was told I can go back to my room and sleep till 11... 15 minutes.... Then I talked to the manager, who gave me till 11:30 (really...) and told me he fired the two house keepers, which was a lie. If check out isn't until 11, I expect not to be bothered until at least 11. I expect not to be lied to... But I guess my expectations are too high...
Bodde här 1 natt i juni 2023
Svar från Ava 21 juni 2023
Thank you for rating us positively, Wayne! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will be staying again sometime soon! 10/10
Beyond happy with our stay! Check in was quick and easy, finding our room was a breeze. Very clean and cute! The pool was so much fun and the staff was incredibly kind to provide us with pool towels. The continental breakfast was also yummy with a good selection, loved the fresh waffles! Lots of antique shops and restaurant options within a very short walking distance.
Bodde här 1 natt i juni 2023
Svar från Ava 21 juni 2023
Hi Guest! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

6/10 Okej

Geannina, Palm Bay

Bodde här 1 natt i juni 2023
Svar från Ammy 30 juni 2023
Hi, Geannina! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Väldigt dåligt

jack

Gillade: Personal och service
Bodde här 1 natt i maj 2023
Svar från Ava 21 juni 2023
Hi, Jack! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 Fantastiskt

Joseph

Bodde här 1 natt i april 2023
Svar från Ava 21 juni 2023
Thanks for taking out your valuable time to rate us, Joseph! We will work even harder to make your stay a memorable one :) Regards, Ava

4/10 Dåligt

Kym

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The pictures displayed aren’t as posh and modern as the actual venue. Inside all doors had ripped paint in large areas. There were holes in the wall. To top it off, there was an actual dead roach in the floor. The staff was very polite and hospitable. They let my daughter swim after hours and had a pool cleaning company clean the bottom of the pool just for her. That was great customer service.
Bodde här 1 natt i maj 2023

8/10 Bra

JOSEPH, Crawfordville

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
12
Bodde här 1 natt i maj 2023
Svar från Barbara 18 maj 2023
Pleased to hear your kind words of gratitude, Joseph! We are going to do our best to never fail to impress you every time. Regards, Barbara

2/10 Väldigt dåligt

Luke

Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely dirty room. Stains on bed covers, stains all over walls, food from previous guest left in the fridge with personal belongings behind a chair. Doubt the rooms are being cleaned between guests.
Bodde här 2 nätter i maj 2023
Svar från Maria 18 maj 2023
Hi, Luke! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet och personal och service
Oh no for hospitality at OYO
The stay at this hotel was ok, since the rest in town were sold out. The clerk answered several phone calls before acknowledging I was there. When we got to our room. Garbage was in a pile in front of our door and this was after 4:00pm. The towels were dingy and the tub had lots of soap scum in it. Purely unacceptable. When I checked out, the clerk drove up besides our car and took my door key card with no formal check out. He could have been anyone.
Bodde här 1 natt i maj 2023
Svar från Joey 18 maj 2023
Thank you for your feedback! We have shared the same with our concerned team and necessary steps towards improvement will be taken from our end. Regards, Joey

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Been staying at same hotel for several years at least 4 times a year wouldn't keep going back if it wasn't nice and comfortable not to mention friendly
Bodde här 2 nätter i april 2023

2/10 Väldigt dåligt

Christian

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathroom was not cleaned, sheets and carpets were stained, security lock had been ripped off the door exposing jagged metal, baseboard trim peeling off the wall, one inch gap under the outdoor. Did NOT stay the night, went elsewhere.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Danny

Bodde här 1 natt i april 2023
Svar från Ammy 4 maj 2023
Hi, Danny! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Bra

lucious

Reste med familjen
Friendly quiet
Bodde här 1 natt i april 2023
Svar från Barbara 12 apr. 2023
Pleased to hear your kind words of gratitude, lucious! We are going to do our best to never fail to impress you every time. Regards, Barbara

4/10 Dåligt

Mike

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Place was old, dirty & not maintained. Would not stay there again.
Bodde här 1 natt i mars 2023
Svar från Eva 6 apr. 2023
Hi, Mike! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva

4/10 Dåligt

Tiffany

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Ava 19 apr. 2023
Hi, Tiffany! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

4/10 Dåligt

Mike

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This hotel was very dirty. Some holes in the wall. Needs a total update. Breakfast was suppose to be from 7:00-9:00. They never unlocked the office to let people in for breakfast or coffee. I would not recommend this hotel.
Bodde här 1 natt i mars 2023
Svar från Lisa 1 apr. 2023
Hi, Mike! We are extremely sorry for the unpleasant experience you had with us. Tidiness is something of utmost importance and we can’t compromise on it. Request to treat this as an odd incident and we shall surely strive to make your future experience better. Regards, Lisa

6/10 Okej

Ruschelle, chicago

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Carpet and has a distinctive smell when i walked in the room
Bodde här 1 natt i mars 2023
Svar från Ammy 23 mars 2023
Hi, Ruschelle! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

2/10 Väldigt dåligt

April

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Do not stay here.
Got 2 conjoining rooms, 1 of them wasnt even cleaned from the last people to sleep there. We back to the office and got 2 different rooms. Our room had a cockroach crawling around on the bathroom floor and little flying insects flying around the room. There were dead bugs on the wall beneath the sink that someone had sprayed with insect killer and left them. Behind the nightstand there was no outlet cover and just a hole and the electric outlet which is a major safety hazard for children. My sisters room had stabs in the sheet like someone took a knife and slashed it. Hairs inbedded in every towel and stains on the sheets. Very dirty and didnt feel safe. Would have loved to go elsewhere but its spring break week ans there wasnt anything else around. Never again. The clerk was friendly but did take a long time to check us in.
Bodde här 1 natt i mars 2023
Svar från Ammy 23 mars 2023
Apologies for the problems you had faced, April! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 Bra

Heather

Bodde här 1 natt i mars 2023
Svar från Noah 12 apr. 2023
Thank you for your appreciation, Heather! We hope to give you a consistent service every time. Regards, Noah

10/10 Fantastiskt

Greg

Bodde här 2 nätter i mars 2023
Svar från Maria 12 apr. 2023
Hi, Greg! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Maria

10/10 Fantastiskt

Jerrod

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay. Just passing through, but would definitely stay here again for the same reason.
Bodde här 1 natt i mars 2023
Svar från Eva 15 mars 2023
Hey, Jerrod! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Eva

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
This particular OYO hotel is older, but it is clean. We have stayed there 3 times now and it is adequate. No fancy frills, but a comfortable bed. We appreciate the limited breakfast that is offered. We will stay there when in Lake Park, GA.
Bodde här 3 nätter i mars 2023
Svar från Eva 15 mars 2023
Pleased to hear your kind words of appreciation, Guest! We will try our best to never fail in amazing you every time. Regards, Eva

8/10 Bra

Terrie

Gillade: Renlighet och personal och service
The gentleman at the front desk. ( owner?) was very pleasant and the breakfast was displayed nicely. Property obviously needs more updates but good stay.
Svar från Lisa 7 mars 2023
Hi Terrie! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

10/10 Fantastiskt

Janet

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Ava 2 mars 2023
Thanks for rating us superbly, Janet! Glad to know that you loved our services :) Regards, Ava

6/10 Okej

kevin

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Ok for a night.
Check in took over 20 minutes. Non smoking room but door was not sealed and smoke came into room all night from smokers outside. Car wash next door was extremely loud and used all night/morning long. Room was large with very comfortable bed, chair, desk, and TV.
Bodde här 1 natt i februari 2023
Svar från Ava 2 mars 2023
Something like this should not have happened, kevin! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ava

2/10 Väldigt dåligt

Matan

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
would not let us in without any deposit, or credit card and ID form via email.
Bodde här 2 nätter i januari 2023
Svar från Eva 7 feb. 2023
Hi, Matan! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva