We were beyond disappointed in this hotel. When we arrived at 4pm, our room was not ready. The older women at the front desk was absolutely miserable. I very kindly asked her how I would know when to come back since she was unable to give me a specific time, only stating “the room needs to be inspected”. I asked if the hotel could call or text me and she responded “no”. I asked if I should wait and was told “up to you”. I told her I wasn’t trying to cause issues, I just don’t know if I should come back in 2 hours or in 30 mins. She started at me for maybe 30 seconds and told me I should continue to check back with them however often I wanted to understand if the room was done. Additional issues, there is not enough parking at all. All of the spots were taken. I parked on the street and got a parking ticket for $35. The hotel did not care. They directed me to an overflow lot 1/2 a mile a way and told me I could park there. There are no amenities here. Our bathroom was covered in black mold which was surprising considering it’s brand new. I am sensitive to mold and after waking up very congested - decided to talk to the staff. I couldn’t find any staff though. I was so frustrated we ended up leaving and checking into a different hotel, cambria - which was amazing. Everything about this place is disappointing. It’s not a boutique hotel, it’s likely comparable to a motel. Room layout is weird, the faucet in the shower made no sense. I would consider looking elsewhere.