Dear TreThank you for taking the time to leave a feedback

Dear AlexanderThank you for taking the time to leave a feedback

We already responded privately with the guests

Dear GaryThanks for sharing your feedback from your stay

Dear JordanWe are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

Dear Mirna,First, we want to thank you for your feedback. While I wish, you had a better experience with your housekeepers, it is feedback like this that we learn from and use to improve. Once again we thank you for your feedback

Dear WilliamWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Dear Carlina,Your credit card could not be scanned. The rules are the same for everybody. Lancaster County has more than 60 hotels and motels, and in November, there are plenty of vacancies.

Thank your for your feedback

Dear MariaThank you for taking the time to leave a survey

Dear TatianaThank you for your feedback. We do appreciate your business

Dear Ilona, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations.

Thank you so much

Dear BryanWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Dear JuanThank you for leaving a feedback

Dear KimWe are sorry you had to wait for the front desk clerk to show up. He was re-programing a lock at the time, and it took longer than expected. We apologize for the inconvenience

Thank you for your feedback

Dear SamwelWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Dear AshleyThank you for taking the time to share your experience with us. Your comments are greatly appreciated

Dear NancyWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

Dear guestThank you for taking the time to leave a feedback

Dear Witold,Dear guestWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

Dear KippiThank you for your feedback

Dear RonaldWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Thanks for sharing your feedback from your stay

We thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Thank you for sharing your feedback with us

We are located 3 miles west of downtown Lancaster

Than you for your feedback

Dear AnitaFirst, we want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. In your case, we apparently fell short. For the inconvenience, it caused, we are sorry.

Dear DanielThank you for taking the time to leave a feedback

Dear CarmenWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We do not understand your reference to the parking lot smelling like dirty water though.We hope you will accept our sincere apologies for the inconvenience you may have experienced.

Dear Elle According to our records, you paid Expedia/Hotel.com directly and the credit card belonging to Expedia was charged not yours. We did not have your personal credit card. We read the log book for that day and have no mention of your party coming to the front desk either to report any issues or tell us you were checking out.

Dear JoeWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Thank you for your Feeback

Dear Bryant We thank you for having taken the time to give us an evaluation of your stay.

Dear LuisThank you for your review

Dear SamwelWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

Dear MartenWe do appreciate your kind words and hope to see you in the future

Thank you for your review

Thank you for leaving a feedback

Dear Andy,We are sorry about the lock issue and refunded your credit card the full amount.

Dear Kathy JoThank you for your great review.

We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

Dear ChloeWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations due to the internet issue

Dear KristinaLet's review the facts. You checked in a non smoking room and smoked in it. You had two cats in the room without our knowledge. We gave you a paper at check in with the keys explaining that " If you smoke in a non smoking room, you will be charged 50.00". The paper also says "Cats are not allowed". We try to charge your credit for smoking in a non smoking room, and your credit card was declined. You are no longer allowed here.

Dear LeonilThank you for taking the time to leave a review

Dear SophieThank you for taking the time to leave a feedback

Dear RandyWe thank you for having taken the time to give us an evaluation of your stay.