Hotell med pool i Langford

“Very hotel in some deeper and in much need of updating albeit some work was happening as floors were up but nothing warned of or briefed Room was basic, tv did not work, staff knew but declined to mention it or offer any fix or assistance. Complaints department details requested on check out and was told ‘someone would be jn touch’. They haven’t. Still. Pretty disappointing in all.”

“Ground floor onto decking no privacy people walk past all the time looking directly onto the bed ! So hot and no a/c so the one big heavy door kept open all night so worried anyone could walk in! Just one tiny top window above door. 1 fan in the room doesn't do anything. Badly designed place and in a U shape so everyone opposite looks at each other too like a block of flats.”

“Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

“The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.”

“Trevlig personal och fräsch avdelning med pool och gym.”