4/10
Nobody at the front desk when we arrived and wanted to check in. Same thing at several occations during the stay, front desk was empty. Also breakfast was denied to us in the morning even though we had paid for that in advance. The staff in the bistro refused to serve us before getting clearance from the front desk, were the argument continued. Finally we got breakfast served, but it was a huge disappointment. When asked if wanting coffee or juice, I replied coffee and juice, and was corrected(!) that it was coffee OR juice. What!? This hotel is supposed to be on a 3 star level. It's far from! Far from. It's sloppy, cheap, and overrated. The experience was not what I expect from a Courtyard by Marriott hotel.