6/10 Okej
Konrad
Affärsresenär, Reste med familjen
22 juli 2025
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is neglected
Cyprus is fantastic!Unfortunately, the hotel did not meet my expectations, and there were several things that influenced my negative opinion.
-Bugs in the bathroom in room 731 upstairs. Room change was available for an additional fee because it had pool access. I didn't expect anyone to offer me a free room change, but it would have been nice if the front desk had stepped up to the challenge. Apparently, no one cares anyway, since they have a contract with a major travel agency.
-The shower area was very neglected and dirty. I'm very sad to write this because all the cleaning ladies were very nice and worked hard. However, when I saw that they were mopping the floor with very dirty, almost black water, I was shocked. After cleaning the room, it smelled worse than a basement.
- too little involvement of the reception in helping and solving the problem
-The room stinks from the air conditioning in room 631. After reporting the problem, they were unable to solve the problem.
-The pool loungers are broken and I wouldn't take a picture, but when I'm on vacation I don't want to look for a lounger that's not damaged because I don't have time for that.
- Drunk bartenders at the bar near the reception desk. I've never seen bartenders drinking alcohol with guests.
advantages of the hotel:
- good location of the hotel
-beautiful view from the pools
Konrad
Bodde här 7 nätter i juli 2025