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Recensioner av Hilton Vacation Club Polo Towers Las Vegas

3.5 out of 5
Hilton Vacation Club Polo Towers Las Vegas
3745 Las Vegas Blvd S, Las Vegas, NV

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 1885 av 3508 recensioner" "
8 - Bra i betyg. 877 av 3508 recensioner" "
6 - Okej i betyg. 346 av 3508 recensioner" "
4 - Dåligt i betyg. 177 av 3508 recensioner" "
2 - Väldigt dåligt i betyg. 223 av 3508 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i juli 2022
Svar från JV 3 aug. 2022
Thank you for taking the time to leave us this feedback. This feedback will be used to improve future resort stays. Hope to welcome you back very soon!

10/10 Fantastiskt

Mats

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Ett toppenställe! Läget är perfekt, precis vid the Strip men ändå lugnt. För priset vi betalade fick vi mycket för pengarna. Lyxig känsla. Mycket nöjda!
Bodde här 2 nätter i juni 2022
Svar från JV 23 juni 2022
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit.

10/10 Fantastiskt

Omar

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Recommend this place to stay at In Vegas.
It was an amazing place to stay at! I really recommend! Very good price for being so close to the Strip. Clean rooms with really good beds and a wonderful view over the Strip. And a great pool area on the roof top. Will come back!
Bodde här 4 nätter i april 2022
Svar från MS 17 maj 2022
Thank you for your feedback. We are so glad to hear you enjoyed our accommodations and amenities. Hope to welcome you back very soon!

10/10 Fantastiskt

Wilson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to relax
Bodde här 1 natt i maj 2024

6/10 Okej

Joan L, Port St. Lucie

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
Staff was friendly and professional. The unit was clean just a little noisy in the morning for construction would’ve been nicer to have more options to eat on the grounds.
Bodde här 2 nätter i maj 2024

6/10 Okej

Maita

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Was disappointed with the parking situation and that there was only one valet staff when we checked in. The day we checked out, there were four staff at the front desk, but they were all on the phone and had to wait awhile just to check out. I could see the frustration of the other guest behind us.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were very huge and I liked this a lot.
Bodde här 5 nätter i maj 2024

8/10 Bra

John

Reste med familjen
Gillade: Renlighet och bekvämligheter
Kitchen facilities were great. Though this is a smoke-free resort, we had to change rooms due to the smell of smoke in our assigned room. Construction on the adjacent lot starts at 6am and was noisy.
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 22 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Vanessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great just not for the parking
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 22 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Lance

Bodde här 4 nätter i maj 2024

4/10 Dåligt

Jalal

Affärsresenär
Gillade: Personal och service
This was by far my worst experience staying in Las Vegas. Loud, nearby construction began at 6 AM, and staff were unaccommodating. I have had generally pleasant and rewarding experiences at Hilton properties around the world, but I will never go back to Polo Tower.
Bodde här 1 natt i maj 2024
Svar från Polo Towers Team, 22 maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

10/10 Fantastiskt

Sade

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved my stay!
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 22 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Bra

Christopher

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The full kitchen was a nice touch
Bodde här 7 nätter i maj 2024
Svar från Polo Towers Team, 22 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Bra

Jarrod

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to the strip and in walking distance to most attractions.
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 22 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Johnny B.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love the rooftop pool !
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Santos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and quite
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Alejandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

JOSE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy buena
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okej

Stacey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dåligt

Maxine Andrews

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hallway leading to the lobby was closed at 10pm for waxing the floor. I was advised by staff to walk around outside of the building. When I questioned further, they told me I could go back up the elevator and walk around. When I checked in, the bellman did not offer to take the bags out of the car or assist. There is construction in front of the hotel and parking is limited. Lastly, the room was filthy when we checked in. It had not been dusted,
Bodde här 5 nätter i maj 2024
Svar från Polo Towers Team, 22 maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 Fantastiskt

Mariela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my first time staying at this hotel and it was very spacious with so many amenities. It was a great stay but it is near construction which made it harder to get to and from the strip. I would still come to visit especially when the construction is done.
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okej

Jamie

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Older property but clean and well priced. There is construction surrounding the entire property so walking to and from the strip through a construction zone is not great. Otherwise good location across Harmon Ave from Planet Hollywood/Miracle Mile shops. Units were dated but clean and well stocked.
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Carlos

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked my stay, but the construction around it at the time I was staying was just inconvenient.
Bodde här 5 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

nathalie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
avec les nouvelles constructions en avant de l'hotel, il n'y a plus de vue sur la strip, le bruit tout autour et il y a plus de jeunes gens d'avant et ca pas sur que se soit une bonne chose!
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the outdoor pool. I didn't like the construction on parking lot.
Bodde här 1 natt i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okej

Crystal, Mount Holly

Gillade inte: Personal och service
Bodde här 1 natt i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Bra

Athanasios

everything is fine but I have a lot of dust from the accommodation
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 21 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Darnell

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 18 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Bra

Ali, Port Elgin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and room were clean and satisfactory. The staff were nice. However, due to ongoing construction around the hotel, access was inconvenient and required a longer walk. The hotel's location is convenient, close to shopping centers. Additionally, the pool was enjoyable.
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 18 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Dianna

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the hotel
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

10/10 Fantastiskt

Al'Niah

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only issue was the construction going on in the property. It made the place look messy and frankly unattractive. The hotel did offer discounts to surrounding events as a way to make up for the inconvenience of the construction but the hotel was nice and clean.
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

8/10 Bra

Farnaz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
Thank you for your feedback and 4-star rating! We hope to provide you with a 5-star experience on your next visit.

10/10 Fantastiskt

Leidy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

4/10 Dåligt

Mary Jane

Reste i grupp, Reste med familjen
Gillade inte: Personal och service
Tried selling us time shares on arrival …. Not interested. Maid service was ok. Once a week cleaning. Found Bell service uninterested in actually helping out. To get a taxi…. Scan a QR code. No one really interested in putting any effort into customer service. Dining room table was dirty with yuck still on the table. Handicap room was really not. Unable to get mechanical lift under the bed base. Shower had an attached shower plank that was user unfriendly. Needed to order a bath bench. One wheelchair room had pathetic water pressure available and needs correcting. One room personal safe had no batteries and was non functional upon arrival— was corrected. I was not aware of the amount of construction near the site and would not have booked if we had known in advance. Would not recommend. Find something else on the strip.
Bodde här 6 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 Fantastiskt

JUAN

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had an amazing time, suites are spacious and very welcoming. We didn’t mind not having a parking in the property because there’s an extra parking behind hotel which work out well for us. Highly recommended
Bodde här 2 nätter i mars 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okej

Michael, Lakeland

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
This hotel has seen better days and is in dire need of a refresh. There is construction all around the hotel, and the construction noise starts very early in the morning. My wife and I were woken up every morning of our 4-night stay, between 5:20 am and 7:00 am. According to the hotel staff, Las Vegas has no restrictions on how early work can begin, so this can be a major problem for guests who need to sleep late after a night of partying. On the positive side, the staff was very friendly and accommodating, and our room was clean.
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 Fantastiskt

Anne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, convenient, close to shopping, friendly staff, accomodating and helpful. A very nice property to stay at while in Las Vegas.
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Raul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

10/10 Fantastiskt

DAVID, Carmel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed at this hotel twice for a total of 14 days. I recommend the hotel. I appreciate the amenities and excellent location within walking distance of the Las Vegas strip. There is a lot of construction around this hotel so there’s additional walking due to the construction and parking is difficult. However, this is not the hotel’s fault. There is a Target and Walgreens in close proximity of the hotel. I would stay here again
Bodde här 7 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Renee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like that everything is close to Polo Towers.
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Bra

Zivago

Reste med familjen
Gillade: Bekvämligheter
Stanza gradevole completa del necessario per cucinare. Ottimo il servizio lavanderia gratis. A due passi dalla strip
Bodde här 4 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Denis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing service
Bodde här 5 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

seriocha

Gillade: Renlighet och bekvämligheter
Perfecto servicio
Bodde här 1 natt i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Luk, Lexington

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had an excellent week at this property. The valet parking system is the best I have ever experience.
Bodde här 7 nätter i maj 2024
Svar från Polo Towers Team, 16 maj 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

6/10 Okej

Joe

Reste med familjen, Reste med sin partner
Booked a 2 bedroomn deluxe suite, non smoking. However the room reeked of smoke. We were never offered fresh towels, the toilet was bubbling for some reason. Overall it was just ok.
Bodde här 3 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 Fantastiskt

Ronald, pompano bch

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The improvement to the pool area
Bodde här 6 nätter i april 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Ellen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and clean.
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

Gregory

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Due to construction, there was a lot of noise and dust and walking to Las Vegas Blvd was longer than normal and dark at night. Staff were efficient and friendly.
Bodde här 5 nätter i maj 2024
Svar från Polo Towers Team, 14 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fantastiskt

LINA MARIA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
excelent
Bodde här 4 nätter i februari 2024
Svar från Polo Towers Team, 11 maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dåligt

Emily

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
we were looking for nothing but a quiet and peaceful place for my family to relax in Las Vegas but this place turn out to be the worst after all. The construction site is noisy start from 6am all the way to 12 am!!! The balcony glass is so thin that I feel like I live right at the street. Couldn’t sleep at all. I report to the hotel they just said it’s not their fault that the construction going on. Well the poor sound proof is, and there is no makeup to the guest at all too.
Bodde här 2 nätter i maj 2024
Svar från Polo Towers Team, 11 maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.