Exteriör

Recensioner av Best Western Hoover Dam Hotel – SE Henderson, Boulder City

3 out of 5

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 519 av 1001 recensioner" "
8 - Bra i betyg. 291 av 1001 recensioner" "
6 - Okej i betyg. 114 av 1001 recensioner" "
4 - Dåligt i betyg. 39 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 1001 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019

6/10 Okej

Corey

Affärsresenär
Average. Okay place to stay if the price is right.
Bodde här 7 nätter i februari 2024
Svar från BW Hoover Dam 6 maj 2024
We appreciate the honesty, I take it the price was right.

10/10 Fantastiskt

cynthia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for 6 nights& overall it was a great experience! All the staff were super nice& accommodating. Our room was pretty big with a separate seating area& we had a refrigerator & microwave in the room. Everything is a little dated & the floor was a little dirty, as they are wood type floors, but I asked for housekeeping to come in& clean the floors& they did. The breakfast& breakfast room were great! They had a pretty tasty hot breakfast with scrambled eggs, fried potatoes& bacon& sausage. Also a lot of bread choices. Really good for this kind of motel. The location can’t be beat, as it’s only about a half mile away from downtown& there is a cute neighborhood to walk in, right outside the motel. It is a motel, not a hotel, but that didn’t bother us. Rooms were accessed from outside. They had a pool in a separate building& it was fine, though their hot tub wasn’t working. Boulder City is super cute & I’m glad we stayed there instead of Henderson or Paradise.
Bodde här 6 nätter i april 2024
Svar från BW Hoover Dam 2 maj 2024
Thank you for your feedback, we appreciate it dearly. Please come back to visit us in our small town.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very nice, room & property were clean. It’s located in a cute little town! Would definitely go back!
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 2 maj 2024
Thank you so much for taken the time to send your kind words. Please come back and see us again.

8/10 Bra

Peter

Gillade: Renlighet och personal och service
Older property that has seen better days. It is adequate, however.
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 30 apr. 2024
Well thank you for your feedback, we will make sure the right department receives it.

6/10 Okej

Chris

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was Tired
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 29 apr. 2024
Not sure what exactly you are referring to, room, outside ,breakfast or decor.

10/10 Fantastiskt

Connie

Reste med familjen
Gillade: Bekvämligheter
Very friendly staff and nice facilities. We were a last minute booking late at night and they were very accommodating! Excellent dog friendly place too!
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 29 apr. 2024
Thank you so much.

8/10 Bra

Kevin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
a little outdated , but a delicious breakfast
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 26 apr. 2024
We appreciate the feedback and glad you enjoyed our breakfast.

8/10 Bra

Frank, Aschersleben

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok
Bodde här 13 nätter i april 2024
Svar från BW Hoover Dam 26 apr. 2024
Thank you.

10/10 Fantastiskt

Paul

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly very very fast check in
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 25 apr. 2024
We appreciate the feedback and we will pass it on to the staff. Thank you.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
?
Bodde här 4 nätter i april 2024
Svar från BW Hoover Dam 24 apr. 2024
We appreciate you taken the time to rate us. Hope to see you again.

10/10 Fantastiskt

Michele

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable. Good hot breakfast.
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 23 apr. 2024
We appreciate you taking the time to give us some feedback. Hope to see you again.

10/10 Fantastiskt

Scott Michael

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great stay!
Bodde här 3 nätter i april 2024
Svar från BW Hoover Dam 21 apr. 2024
Thank you, we are glad you enjoyed your stay. Come back and see us again.

6/10 Okej

Hayley

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och bekvämligheter
The beds are the absolute most uncomfortable beds I have ever been/slept on, almost unbearable. The breakfast is free which is nice but it’s honestly terrible. I have been to other best westerns that the breakfast was so much better there. The room was clean, I loved the hard wood flooring instead of carpet. The blankets were super thin. The area/location was nice, felt very safe, and was within walking distance of several neat places to check out. The hotel is pet friendly but doesn’t have the best on site dog relieving area (no grass), however there is some within some walking distance. Overall not the worst place to stay, however the bed was so uncomfortable that I wouldn’t stay here again for that reason alone.
Bodde här 3 nätter i april 2024
Svar från BW Hoover Dam 20 apr. 2024
We appreciate your feedback and will be looking into those issues. Hopefully you give us another try.

2/10 Väldigt dåligt

Ben

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
We had absolutely the most uncomfortable bed I have ever encountered. I ended up sleeping on the floor!!
Bodde här 1 natt i mars 2024
Svar från BW Hoover Dam 20 apr. 2024
We do apologize for the issues you had, we will be addressing the issues of the beds.

8/10 Bra

DAVID

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från BW Hoover Dam 20 apr. 2024
THANK YOU VERY MUCH.

10/10 Fantastiskt

Ken

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hostess was very friendly and informative.
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 14 apr. 2024
Thank you for the feedback, we will pass on the good words,

8/10 Bra

Alicia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hot tub was not working and there is no bathroom in the pool area.
Bodde här 5 nätter i april 2024
Svar från BW Hoover Dam 15 apr. 2024
Thank you for the feedback we are working on these issues.

6/10 Okej

Keith

Reste med sin partner
Gillade inte: Personal och service
Rooms are adequate but not in the best condition ....frayed bedding, scratched furniture. The room was clean but given score of 3 as we received no housekeeping for the 3 day stay despite requesting and being advised we would receive ( in the end, reception staff provided fresh towels and did quick service of room ). Breakfast was fine but would not stay again if in the area.
Bodde här 3 nätter i mars 2024
Svar från BW Hoover Dam 20 apr. 2024
We do apologize about you not enjoying your stay with us. Maybe in the future you will give us another try.

10/10 Fantastiskt

Florence

Bodde här 2 nätter i mars 2024
Svar från BW Hoover Dam 29 apr. 2024
We appreciate you taken the time.

2/10 Väldigt dåligt

Harikrishnan

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The elevator was broken, noisy neighbors, the room doors were accessible to anyone from outside, no breakfast included. The air conditioner and fan made lot of sound and we couldn’t sleep. Avoid this hotel.
Bodde här 1 natt i mars 2024
Svar från BW Hoover Dam 15 apr. 2024
I do apologize you did not have a great stay, hopefully you will try us again in the future.

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Bekvämligheter
Everything was great just like last year when we stayed that’s why we came back this year.
Bodde här 3 nätter i april 2024
Svar från Best Western Hoover Dam 7 apr. 2024
Thank you for your kind words, come back and see us next year!

2/10 Väldigt dåligt

Dustin

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Checkin was awful. We arrived later afternoon and no one was at the front counter. Lobby doors locked. We waited 10 full minutes for sometime to arrive and unlock the door for us to check in. Very odd. We were then informed the hot tub wasn’t working. The hot tub is one of the main reasons we booked this hotel. Nowhere on the website did it state the hot tub was out of service. It appeared to us the hottub hasn’t been in service for years, nor will it be. So not only did the front desk clerk lie to us, the hotel was unwilling to give us a discount or partially refund us. Room was dirty, tub drain didn’t work, and there was mold in the grout tub surround. Wayyyyy overpriced for value. Thumbs down and a 1 star!
Bodde här 2 nätter i mars 2024
Svar från Best Western Hoover Dam 6 apr. 2024
Thank you for taking the time to provide us with your feedback. You are correct the hot tub is currently down, this is why it is not listed as an amenity on Expedia. It has not been down very long and we are working with the proper teams to move forward. There are times the front desk staff need to attend to guests that have already checked in. As far as your other concerns I will look into this information, we hope you'll consider joining us again in the future.

10/10 Fantastiskt

Kirsten, Issaquah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After a long drive, this place was just what i needed. Very comfortable and clean with several restaurants within walking distance. Front desk was welcoming and even had treats for the dogs! I always love staying at Best Western hotels
Bodde här 1 natt i april 2024
Svar från BW Hoover Dam 3 apr. 2024
Thank you very much, glad you enjoyed your stay. Come back and see us again.

6/10 Okej

Kimberly

Reste med sin partner
Gillade: Renlighet och personal och service
Nice hotel, appeared to be recently renovated, but nothing special, certainly not for the rate we paid.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 30 mars 2024
Thank you so much for your review Kalyn! We appreciate your time spent with us here at BW Hoover Dam.

6/10 Okej

Christina

Gillade: Personal och service
Bodde här 4 nätter i mars 2024
Svar från Front Desk 29 mars 2024
Thank you for the review and for staying at BW Hoover Dam!

8/10 Bra

Sergio

Reste med familjen
Gillade: Renlighet och personal och service
If you want sleep good and relax I can recommend
Bodde här 2 nätter i mars 2024
Svar från Best Western Hoover Dam 25 mars 2024
Thank you so much for your kindness, we hope to see you again soon!

8/10 Bra

Regina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I’m thankful the staff let us check in early and let me change my room to the first floor for my elderly father.
Bodde här 2 nätter i mars 2024
Svar från Best Western Hoover Dam 25 mars 2024
Thank you for your kindness, we are glad we were able to accomodate you. We hope you'll join us again soon!

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, clean, and safe property. Nice pool too. Also, front desk clerk, Katie was a pleasure.
Bodde här 1 natt i mars 2024
Svar från Best Western Hoover Dam 25 mars 2024
Thank you for your kind review, we hope to see you again soon!

4/10 Dåligt

jorgen

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This place is so thin walled that you will hear the person next door (over or below) blink. When they open the shower you have the sound of a tornado in your room
Bodde här 1 natt i mars 2024
Svar från BW Hoover Dam 13 mars 2024
Thank you for letting us know, we will be sharing the information with the right departments.

8/10 Bra

Manon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Endroit propre et tranquille et déjeuner très correct.
Bodde här 1 natt i mars 2024
Svar från BW Hoover Dam 13 mars 2024
Thank you very much. Please come see us again.

10/10 Fantastiskt

Kalyn Elisabeth

Bodde här 1 natt i mars 2024
Svar från Front Desk 30 mars 2024
Thank you so much for your review Kalyn! We appreciate your time spent with us here at BW Hoover Dam.

6/10 Okej

Timothy

Reste med familjen
Gillade: Personal och service
Loud music outside the office and by pool until 9pm. Staff said they weren't allowed to turn it off. We moved after the 1st night to the far end of the complex and it was better. Breakfast is marginal. Thin walls - turned on AC for "white noise" but it was very noisy.
Bodde här 3 nätter i mars 2024
Svar från Best Western Hoover Dam 9 mars 2024
Thank you for taking the time to give us your thoughts. I will discuss these concerns with my team and see what steps we can take to better future stays. We hope you'll come back and join us again soon.

8/10 Bra

Deanna

Gillade: Renlighet
Bodde här 2 nätter i februari 2024
Svar från Best Western Hoover Dam 4 mars 2024
Thank you for your kind review, we hope you'll come see us again soon.

10/10 Fantastiskt

Tim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice simple rooms. Clean. Friendly front desk staff.
Bodde här 1 natt i februari 2024
Svar från Hotel Management 29 feb. 2024
Thank you so much for your kind words, Tim. We're so happy you enjoyed your stay with us!

6/10 Okej

Craig

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Elevator to upper rooms, great water pressure, very friendly front desk staff, clean parking lot and building... Room was not cleaned for 3 days even when requested. We were forgotten.
Bodde här 3 nätter i februari 2024
Svar från Best Western Hoover Dam 27 feb. 2024
Thank you for taking the time to give your valuable feedback. I will discuss this matter with my team, I apologize you did not get the service requested.

10/10 Fantastiskt

Rod

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff
Bodde här 1 natt i februari 2024
Svar från BW Hoover Dam 27 feb. 2024
Thank you so much. We will let the staff know.

10/10 Fantastiskt

Samuel, Norwalk

Bodde här 1 natt i februari 2024
Svar från Best Western Hoover Dam 22 mars 2024
Thank you for your kind review. Come see us again soon!

8/10 Bra

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Best Western Hoover Dam 23 feb. 2024
Thank you for the kind review, we hope you'll join us again soon.

6/10 Okej

Nancy

Gillade: Renlighet och boendets skick och faciliteter
I have stayed here many times. I was disappointed this time since I was not able to check into my room until 5pm since it was not ready. I got there at 3:30, suppose to be able to check in at 4pm. Needless to say I had lots of time to kill. The other disappointing thing was the breakfast. Before we were sent to the restaurant across the street which was excellent. This time it was in house and there was not an option for anything healthy. The eggs sere obvious powder and tasted horrible, no fruit or oatmeal, the sausage was very greasy.
Bodde här 1 natt i februari 2024
Svar från Best Western Hoover Dam 20 feb. 2024
Thank you for taking the time to give us your feedback. You checked in at 3:59 PM, I can understand the frustration of the wait the room you booked is the only room of this room type that is on property. For this reason, we cannot guarantee early check in will be available. I will discuss your breakfast concerns with my staff to see how we can better future stays. We hope to see you again soon.

8/10 Bra

Carmen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
What was nice was that my husband and I could just walk to get something to eat What we didn’t like was that the room was a little stuffy and it was hard to unjust the thermostat. But Al in all it was very nice
Bodde här 2 nätter i februari 2024
Svar från Best Western Hoover Dam 20 feb. 2024
Thank you for taking the time to give us your input, I will discuss this with my team to see how we can better future guest stays. Come back and join us again soon.

10/10 Fantastiskt

Amanda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The person who checked us in was so helpful & kind! The room was exactly what I thought it was going to be. My family of 4 (7 & 10 year old kids) shared the pull out couch bed in the suit style room. Breakfast was great!
Bodde här 1 natt i februari 2024
Svar från Best Western Hoover Dam 19 feb. 2024
Thank you for taking the time to give us your feedback! I am so happy to hear you enjoyed your stay, we hope you'll come back and join us again soon!

6/10 Okej

Anne

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Best Western Hoover Dam 19 feb. 2024
Thank you for your kind review, we hope to see you again soon.

8/10 Bra

bryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice breakfast. Very accommodating
Bodde här 1 natt i februari 2024
Svar från Best Western Hoover Dam 13 feb. 2024
Thank you for taking the time to give your kind review. We hope you'll join us again soon!

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Plenty of parking, check in was smooth and helpful. Nice bar on property. All good!
Bodde här 1 natt i februari 2024
Svar från Best Western Hoover Dam 6 feb. 2024
Thank you for your kind words, come see us again soon!

10/10 Fantastiskt

Morlee

Bodde här 1 natt i februari 2024
Svar från Best Western Hoover Dam 6 feb. 2024
Thank you for your kind review, we hope to see you again soon!

2/10 Väldigt dåligt

Sandra

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Our room had alot of issues . The TV wouldn't turn on with the remote, I had to call the front desk to come over and turn it on manually, she stated this happens alot and left. Once I turned the TV off, I couldn't get the it turned back on. I tried several times to turn it on manually but gave up frustrated. The room next to us was so loud that I still hear everything they said even with my earplugs in!! Finally at 1am they quit. Lastly, after a rough night, a nice hot shower sounded good before breakfast. I tried for 15 minutes for hot water, thinking it needed time to heat up and what I got wasn't close to pee warm water. We decided to check out and mentioned our issues to the front desk person who got a bit defensive instead making note to the room issues. My overall experience was terrible, for the amount of money you pay for the hotel, taxes, etc., a quiet room, comfortable bed and a hot shower is not to much to ask for. I would not recommend this place to anyone!!!!
Bodde här 2 nätter i januari 2024
Svar från Best Western Hoover Dam 30 jan. 2024
I appreciate you taking the time to give us this feedback, this information is important as we move forward with new changes and updates. I will discuss with my team to see what steps can be taken to better future stays. We hope you'll consider staying with us in the future.

10/10 Fantastiskt

Dwain

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was good for my needs.
Bodde här 1 natt i januari 2024
Svar från Best Western Hoover Dam 29 jan. 2024
Thank you for taking the time to follow up, we are so happy to hear you enjoyed your stay. Come back and stay with us again!

4/10 Dåligt

Cassey

Gillade: Renlighet och personal och service
No Pool
Booked this over a cheaper neighboring property due to the amazing pool pics on your site. Got there and the Pool was closed until spring. It’s an indoor pool so this makes no sense. Room was clean and ok but nothing amazing
Bodde här 3 nätter i januari 2024
Svar från Best Western Hoover Dam 24 jan. 2024
Thank you for following up, we appreciate your time. We needed to get the pool heated up to temperature and will be opening it earlier than springtime. We hope you'll join us again in the near future.

6/10 Okej

Sheila, Los Banos

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Best Western Hoover Dam 24 jan. 2024
Thank you for taking the time to give us your review, come see us again soon!