En säsongsöppen utomhuspool, cabanor (tilläggsavgift) och solstolar
Se tillgänglighet

Recensioner av Flamingo Las Vegas Hotel & Casino

3.5 out of 5
Flamingo Las Vegas Hotel & Casino
3555 Las Vegas Blvd S, Las Vegas, NV

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 6574 av 21668 recensioner" "
8 - Bra i betyg. 5176 av 21668 recensioner" "
6 - Okej i betyg. 4039 av 21668 recensioner" "
4 - Dåligt i betyg. 2906 av 21668 recensioner" "
2 - Väldigt dåligt i betyg. 2973 av 21668 recensioner" "

7,2/10

Renlighet

7,0/10

Personal och service

7,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

6/10 Okej

Anders

Affärsresenär
Bodde här 4 nätter i januari 2024
Svar från Michelle 13 jan. 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i december 2023
Svar från Michelle 29 dec. 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Margareta

Bodde här 5 nätter i november 2023
Svar från Christina Banks 21 nov. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

ROBIN ZIPA WILHELM

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awful hotel!! So dirty and worn down.. we were there to celebrate my 30th birthday and was so exited! Our first room was disgusting! Not clean and there was so much damage and so dirty everywhere. Time to renovate also. We got down to the guest service and we got a new room with a view for compensation. But that room was even worse in cleaning! Got down to guest service again and they got us in a "better room" and that was also dirty but then they did not want to fix it more. We got to choose our first room or this one. We were tired after long trip so we took the "nicer" room. Got compensation after I said I wanted my money back so I can go to a nicer hotel in form of a dinner at Bugsy and Meyers it was good. We appreciated the compensation we got from André in guest service. Really nice guy! But the hotel needs upgrade their rooms right now!! They are awful! Icecold pool was not so nice eighter.. never comming back there.
Bodde här 4 nätter i oktober 2023
Svar från Michelle 14 okt. 2023
Hello Robin, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okej

Anders

Gillade inte: Personal och service
Utsugsre
Dyrt, tar ut så mycket man kan på allt, wifi endast 2 anslutna sedan 14 dollar per ansluten sak.32 dollar för en isdrink vid poolen o.s V
Bodde här 2 nätter i september 2023
Svar från Michelle 26 sep. 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Bra

Jonny

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Trevligt hotell med perfekt läge, poolen är ok. Dock fick vi ingen städning under vårt boende på 5 nätter, lite underligt. Vi bad städerskan om nya handdukar, påfyllnad av tvål, när vi såg henne i korridoren. Sopor ställde vi utanför dörren. Detta funkade för oss, dock skippade vi dricks, dricks är ju för god service enligt mig.
Bodde här 5 nätter i juli 2023
Svar från Michelle 7 juli 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Väldigt dåligt

Cecilia

Gillade: Renlighet
Nonchalant personal. Bo aldrig här.
Besvärlig, opersonlig och ohjälpsam incheckning. Dem hade bara egenincheckning där vi fick ta hjälp av 4 personer för få till det rätt och alla var nonchalanta och ville knappt hjälpa en. Så dem skulle haft möjlighet att man hår välja egen/snabb/dataincheckning och sen en incheckning där man fick personlig service av trevlig personal. När vi behövde fråga hur vi hittade till hissen till vårt rum så behövde vi fråga om var hissen var, fick till svar att den låg däråt som om det vore självklart. Men det var extremt dåligt skyltat på hotellområdet. Rummet var stort, rent och fint. När vi sen gick ner för fråga om pooltider och regler så behövde vi återkomma 2ggr för få rätt info. För de var nonchalant info som kom ut där. Försökte läsa på internet/hemsidan om regler. Där stod det att man fick ha med en alkoholfri enhet in till poolområdet. Men när vi kom fram till poolområdet så var det endast vatten som gällde, för det stod fel på hemsidan. Så vi fick slänga våran oöppnade dricka. Borde man då inte ändra texten på hemsidan? Sen var poolen kall (17-18grader), kunde inte slappna av. Hög musik och ingenstans att sitta/ligga om man inte ville hyra extremt dyra stolar/sängar. Stort och bra parkeringshus. Men skulle aldrig rekommendera detta hotell. Aldrig varit med om så nonchalant personal, där alla vi träffade var så oserviceminded. Skulle vara hbtq-vänligt. Men kändes som vilket hotell som helst.
Bodde här 2 nätter i maj 2023
Svar från Ben 16 juni 2023
Hello Cecilia, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2023
Svar från Ben 12 maj 2023
We are happy to hear that you are enjoying your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Bra

Stina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Legendariskt hotell efter strippen
Legendariskt hotell! Men ändå fräscht och känns ganska nyrenoverat. Dock fick jag inte samma rum jag bokade online, var lite lat för att orka klaga. Bra ljudisolering.
Bodde här 2 nätter i april 2023
Svar från ruby 17 apr. 2023
Hello Stina, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okej

Anders

Reste i grupp
Gillade inte: Personal och service
Bodde här 7 nätter i mars 2023
Svar från ALM 6 apr. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

julia

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Dan 5 apr. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Håkan

Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

Anders

Bodde här 1 natt i oktober 2022

6/10 Okej

Henrik

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Fun hotel for younger people
We had travelled from Sweden (on the go for 28 hours), when we arrived they could not find our booking, even though we got a mail from them a few days before offering an uppgrade. We were in check-in for over an hour before we finally got a room, a room in not so good standard, but the hotel was fully booked. All of us had fun and a good time at the hotel. Nice shops and restaurant.
Bodde här 3 nätter i juni 2022

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2022

6/10 Okej

Jochum

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Tina

Bodde här 3 nätter i mars 2022

8/10 Bra

Mikael

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Flamingo Las Vegas i januari
Flamingo är ett gammalt klassiskt Las Vegas hotell. Inte det mest fancy hotell du kan hitta, men rummen var stora och nytenoverade. Så på det hela taget mycket bra om du inte bara vill hänga i hotellet utom på rummet
Bodde här 3 nätter i januari 2022

8/10 Bra

Jonas

Affärsresenär
Gillade: Rummets bekvämlighet
Helt ok!
Helt okej hotell med bra läge. Lagom slitet och en skön stämning. Allt är dyrt bortsett från rumspriset men så är det i Vegas.
Bodde här 5 nätter i januari 2022

10/10 Fantastiskt

Tobias

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanonläge med närhet till allt.
Prisvärt och centralt boende till allt.
Bodde här 6 nätter i december 2021

4/10 Dåligt

Maryellen

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
The gardens and the wildlife areas are beautiful but the rooms and general areas are in bad need of updating.
Bodde här 2 nätter i maj 2024

8/10 Bra

Miguel

Gillade: Boendets skick och faciliteter
Favorite hotel to stay at, check in is always smooth and rooms are affordable. Always looking forward to my next stay!
Bodde här 4 nätter i maj 2024
Svar från John 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Dåligt

Ellis

Gillade inte: Personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i maj 2024
Svar från Christina Banks 24 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Dominic

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time at the Flamingo Las Vegas!
Bodde här 6 nätter i maj 2024
Svar från John 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Mario, San Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome
Bodde här 1 natt i maj 2024
Svar från Kimberly 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Dåligt

Mary

Reste med sin partner
Gillade inte: Personal och service
Staff are not friendly
Bodde här 3 nätter i maj 2024
Svar från Kimberly 24 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Bra

Josue

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
We stayed on the 5th floor room 35, the restroom needed a door to prevent water from coming out of the shower making the floor slippery. We had to use extra towels on the floor to prevent slips and water damage. Everyone I came across hated the key to access the elevators even staff when inside of them. It makes it really inconvenient using elevators to get ice from the 5th floor as it makes you go for an unwanted ride taking away from your precious time. We recommend a key door to access all elevators.
Bodde här 2 nätter i maj 2024
Svar från John 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Bra

Cherisse

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Excellemt location. Close to the linq and bus stops. Excelkent dining options. Pool was fun and offered family area as its party pool. Room was renovated but was poor quality. Curtians didnt close because they were broken. Wallpaper in bathroom peeling.bed super soft. Stayed on 15th floor. Excellent view. I would recommend this hotel.
Bodde här 3 nätter i maj 2024
Svar från Kimberly 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Bra

James

Reste i grupp
Gillade: Boendets skick och faciliteter
While it wasn't the cleanest room, the place was quiet and the resort is in a great spot on the strip. Direct access to the monorail is a plus. The pool is very popular but that can mean it's difficult to access.
Bodde här 6 nätter i maj 2024
Svar från Christina Banks 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Shayok

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Executive Room that I received on the top floor was very clean, excellent view, quite large, and made my experience great!
Bodde här 2 nätter i april 2024
Svar från Kimberly 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Samantha

Reste med familj och småbarn
In a convenient location to everything on the strip. However the rooms and building leave a lot to be desired. Dirty and not well maintained
Bodde här 3 nätter i maj 2024
Svar från Dan 23 maj 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okej

Yessika

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
El hotel 10 de 10, pero sus trabajos muy mal trato, no se si por latinos o no hablar bien el ingles, queriamos reservar mas dias en el hotel y no fueron capas de ayudarnos con la reservacion..la verdad muy groseras
Bodde här 1 natt i maj 2024
Svar från Dan 23 maj 2024
Hello Yessika, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okej

Janice

Reste med familjen
The elevator panels were not working properly-which is necessary to use room card for your floor level. The charges for pool area sitting & drinks was outrageously overpriced.
Bodde här 2 nätter i maj 2024
Svar från Christina Banks 23 maj 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

2/10 Väldigt dåligt

Joseph

Reste med familjen
Gillade inte: Personal och service
Was not allowed to change my date as I booked the wrong weekend. I also wasn’t given a refund
Bodde här 1 natt i maj 2024
Svar från Christina Banks 23 maj 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okej

Lisa

Reste med familjen
Will never stay there again
Bodde här 4 nätter i maj 2024
Svar från Dan 23 maj 2024
Hello Lisa, thank you for providing your feedback on your most recent stay.  Please contact Flamingo Las Vegas directly to speak to a member of management regarding your experience.

6/10 Okej

David

Reste med sin partner
Gillade inte: Renlighet
The Flamingo is certainly an iconic hotel/casino, and the location (including a convenient monorail stop) is a plus. Our room had a great view, but it was actually not the room we reserved (we reserved a king, got two queens - we were offered the opportunity to change rooms the next day - IE, after we unpacked and slept there one night for a three night stay). Climate control in the room was challenging, and on the day of checkout, we could not get the shower above room temperature. The pool experience was mediocre at best - loud music, drinks overpriced even for Vegas (and you could not bring in drinks purchased elsewhere in the casino, either). Probably the most unsettling - I spilled a cup of water on the carpet and grabbed a hand towel to sop it up. The towel turned a revolting brown/black immediately. Wouldn't say we are sorry we stayed there, but certain we won't stay there again.
Bodde här 3 nätter i maj 2024
Svar från Kimberly 23 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okej

Mary, Oregon City

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
We love the location of the Flamingo on the Strip. The room was clean and bed comfortable, but the bathroom really needed some work. Somehow we got a roll in shower which left a puddle inthe floor in front of the sink, had nowhere to put soap (no soap dish), and nowhere to hang a towel within easy reach of the shower. The carpet in the hallway of the 18th floor was all bunched up in the middle and is a trip hazard. It needs to be stretched. We were lucky and got checked in fairly quickly, but saw long lines. A new Cuban restaurant is coming soon which will enhance dining options. We chose to hang out at the family pool as the loud techno music at the GO Pool was not for us. The Flamingo is in need of some updating, but the location is great.
Bodde här 4 nätter i maj 2024
Svar från Kimberly 23 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Bra

Tyler David

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Kimberly 24 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Cathie

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent value in the middle of multiple casinos, restaurants and shopping
Bodde här 1 natt i maj 2024
Svar från Kimberly 23 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

APRIL

Reste med familj och småbarn, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Love the flamingos and shows. Great vegas experience
Bodde här 4 nätter i maj 2024
Svar från Kimberly 23 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Bra

mackenzie

Reste med familjen
Gillade: Bekvämligheter
This property had everything we needed. We went to vegas for the first time and this was a great choice for hotel!
Bodde här 2 nätter i maj 2024
Svar från Kimberly 23 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Narada D

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location!
Bodde här 4 nätter i maj 2024
Svar från John 23 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Dåligt

Frances

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2024
Svar från Kimberly 24 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Brandi

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like that you have the options on what view to pick, I'd go with attraction view instead of garden view next time!
Bodde här 1 natt i maj 2024
Svar från Latrice 22 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

Kyrsten B Heidi

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The staff during check in was horrible. Didn’t get the room we paid for, got downgraded and they tried saying it was an “upgrade”. Room was damaged, example the shampoo conditioner holder in shower were smashed and missing contents. When we informed staff they did give us the little shampoos. Plugs had been ripped from the walls and just placed back, hazard for sure. Expedia told us we would owe X amount total for trip, hotel charged more. The location was great though. Close to tons of main attractions.
Bodde här 5 nätter i maj 2024
Svar från Latrice 22 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

6/10 Okej

Nadine

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
The room was honestly very gross. Carpet was super dirty so were the walls.
Bodde här 6 nätter i maj 2024
Svar från Latrice 22 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

6/10 Okej

Johnathon

Reste med sin partner
Smoking in the premises is pretty crappy, people have allergies and the entire hotel smelled of smoke despite rooms being smoke free. Additionally the room itself was sub par. We received an "upgrade" to two twins from a king sized bed and the room was dirty with a shower that couldn't be shut, broken tiles all along the walls, and no ability to not splash water all over the floor due to the door not being slidable or shutable. The shower control was had to use and nearly falling off with no idea of hot vs cold. The fridge was broken and didn't cut on at all. The instructions for key drop off or checking out or in are insufficient. The kiosk didn't work for check in and basically forced me to go back into the gigantic line. The checkout process wasn't readily listed in the room which results in extra calls to the front desk tying up staff or additional questions for staff members along the way. Hire a UX Specialist to improve the flow of the hotel check in/out process to maximize efficiency and enjoyment of your patrons. Simple fixes could save you millions per year and make you even more. Feel free to reach out if you want a consultation from one.
Bodde här 2 nätter i maj 2024
Svar från Latrice 22 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Bra

Phillip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for gambling
Bodde här 7 nätter i maj 2024
Svar från Latrice 22 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Jagjit S

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från ALM 23 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Walter Kevin

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Food service was below average.
Bodde här 5 nätter i maj 2024
Svar från Latrice 22 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.