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Recensioner av Horseshoe Las Vegas

4 out of 5
Horseshoe Las Vegas
3645 Las Vegas Blvd S, Las Vegas, NV

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 4776 av 11968 recensioner" "
8 - Bra i betyg. 3409 av 11968 recensioner" "
6 - Okej i betyg. 1835 av 11968 recensioner" "
4 - Dåligt i betyg. 1052 av 11968 recensioner" "
2 - Väldigt dåligt i betyg. 896 av 11968 recensioner" "

8,0/10

Renlighet

7,8/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från Miguel 26 okt. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Östen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Ruby 22 okt. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Bra

Stefan

Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Horseshoe Front Desk 12 maj 2023
Thank you for taking the time to share your kind words Stefan. We truly appreciate you sharing your experience at Horseshoe Las Vegas.

6/10 Okej

Frank

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
5 days in Las Vegas
I think Bally's like to be in the big leagues as a casion hotel. Unfortunately they have very low service (had to call for 3 days to get my room cleaned). The room also lacked the basics bathroom accessories.
Bodde här 5 nätter i juli 2022

8/10 Bra

Alexander

Reste i grupp
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2021

10/10 Fantastiskt

Ana, orlando

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s was very centralized, I just wish they had coffee in the rooms
Bodde här 2 nätter i mars 2024
Svar från Kimberly 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Jayananth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every thing is good
Bodde här 3 nätter i april 2024
Svar från Kimberly 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

Michelle

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms and hallways were dirty. When we asked the front desk staff for help they basically declined.
Bodde här 4 nätter i april 2024
Svar från Kimberly 2 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Bra

Adilcia c

Gillade: Renlighet, personal och service och boendets skick och faciliteter
solo UN comentario en mi cuanto no tube internet y al final tube que pagar por El parking tenia que aser una's classes en linea pero la internet de mi problem en lo Demas Todo exelente
Bodde här 3 nätter i april 2024
Svar från Kimberly 3 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

Charles

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Do yourself a favor and don’t stay here. Requested twice for housekeeping, never came. We stayed there for 3 nights and our room was never cleaned the entire stay. On 4/29/24 around 9:00 am, we went to the front desk to do late check-out which we were willing to pay. Lena was extremely rude and does not acknowledge questions and continue to type and look at the computer. When she does acknowledge you, she gives a snarky reply. She is definitely in need of customer service training or work for DMV. We just had to walk away so we didn’t have to deal with her. It seems like she gets away with behavior like this and never gets reprimanded. There’s a reason this hotel is cheaper. It’s not worth it.
Bodde här 3 nätter i april 2024
Svar från Dan 2 maj 2024
Hello Charles, thank you for providing your feedback on your most recent stay.  Please contact Horseshoe Las Vegas directly to speak to a member of management regarding your experience.

10/10 Fantastiskt

zeb, lewisville

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Right in the heart of Vegas.
Bodde här 1 natt i april 2024
Svar från Dan 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Dåligt

Flavio

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Average hotel, very convenient because super close to themain attractions. Safe area, possible to go around walking. The personnel is not very prepared nor very friendly.
Svar från Kimberly 2 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Bra

Jayananth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, everything walking distance
Bodde här 2 nätter i april 2024
Svar från Kimberly 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Pierre-Marc

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Localisation
Bodde här 1 natt i april 2024
Svar från Kimberly 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Barry

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024
Svar från Latrice 1 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Bra

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från ALM 1 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Robert Francis

Reste i grupp, Reste med familjen
Gillade: Personal och service och bekvämligheter
Room was ok. Compliments include. - nice tv. - comfortable bed - good outlet and usb placement Opportunities for improvement include - Lighting. Entry light switch only controls hallway light. I had to turn on my cell phone flashlight to make my way to a table lamp. Light placement could be improved by locating a light in the room close to the entry hallway. Ideally, this newly placed lamp could be turned on using the entry switch. - Bathroom toilet is low. Difficult for seniors to get on and off of. - Bathroom towel racks. Only towel rack is on the shower door. It would have been nice to have a 2nd towel rack somewhere. - Bathroom light switch for area over sink is not convenient. - No soap dish for the bar soap. - bar soap sticks to the shelf in the shower once it dries. It was difficult to pry it off to use. - No Kleenex provided for Bedroom area.
Bodde här 4 nätter i april 2024
Svar från Latrice 1 maj 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Bra

Dirk

Gillade: Renlighet och personal och service
Zimmer war zweckdienlich und entsprach den Vorstellungen. Störend war die lange Warteschlage am Check-in.
Bodde här 1 natt i april 2024
Svar från Kimberly 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Bra

Laura, Etobicoke

Bodde här 3 nätter i april 2024
Svar från John 2 maj 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Trichelle

Reste i grupp, Reste med sin partner
Gillade: Bekvämligheter
Parking is really far. The check in line was about 45 minutes.
Bodde här 1 natt i april 2024
Svar från Doug 1 maj 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Scott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was big, compared to the Room I stayed in at Park MGM, The night before. Enjoyed video poker at the bar. Service was great.
Bodde här 1 natt i april 2024
Svar från John 1 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Tammi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay at the Horseshoe. The pool was wonderful. Hope to be back soon!
Bodde här 2 nätter i april 2024
Svar från Michelle 1 maj 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

David

Gillade: Renlighet
Gillade inte: Personal och service
Convenient centre strip location
Bodde här 5 nätter i mars 2024
Svar från Latrice 30 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Bra

JERRY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
video gameing had poor pay outs
Bodde här 3 nätter i april 2024
Svar från Michelle 30 apr. 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was a security guard our 2 night yelling at patrons about showing their room key. I understand the importance of security but he escalated several situations in in the amount of time it took me to get in my elevator. No I did not have a confrontation with him but several patrons did. I was not under the influence at all but most Vegas guest are and the way he was addressing patrons you guys will have an incident soon enough. I wouldn’t run him off but his verbal interactions need to be brushed up on. If he got up off his chair that particular night with the same tone he was using I’m almost certain I would be writing a witness statement not a review. Overall the stay was great, from house keeping to the great view of the strip. Thank you.
Bodde här 4 nätter i april 2024
Svar från Michelle 30 apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Julianne

i've nevered heard so many sirens at night in my life.. i've never been in a room where you can hear everything going on outside. The beds are comfortable but the room is ran down. The food selection is super high priced and sucks ... if your on a budget you can make it work. location is good . and Vallet/Bell was excellent and fast .. check in was simple and fast o used the kiosk.. The air conditioner is only ran for 30 min and Automatically shuts off and it only gets to 68° which it doesn't even feel like 68° more like 70°. I like my to fell fresh and brisk and it was hot and muggy .. i personally would not stay their again ..
Bodde här 3 nätter i april 2024
Svar från Doug 30 apr. 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Michael

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Michelle 30 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

Johnathan

Reste med familjen, Reste med sin partner
Gillade inte: Bekvämligheter
paid for 1 king bed. Received a queen upon check in. Also, when gambling the waitresses never come around. takes an hour and a half to see one come to the blackjack tables.
Bodde här 3 nätter i april 2024
Svar från John 29 apr. 2024
Hello Johnathan, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Fantastiskt

Terra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property!!!!😎
Bodde här 4 nätter i april 2024
Svar från Latrice 29 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Janice

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Older hotel but clean room. Smokey and noisy downstairs. No good breakfast dining
Bodde här 3 nätter i april 2024
Svar från Latrice 29 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 Fantastiskt

Jorge

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
House keepers never came. We took out Do not disturb sign too.
Bodde här 3 nätter i april 2024
Svar från Latrice 29 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 Fantastiskt

Danielle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was cool in the middle of everything
Bodde här 7 nätter i april 2024
Svar från ALM 29 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Jericho

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Bodde här 1 natt i april 2024
Svar från ALM 29 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Sjoerd

Reste med familj och småbarn
Gillade: Bekvämligheter
The setting so close at the strip is fine.
Bodde här 1 natt i april 2024
Svar från Michelle 30 apr. 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only thing we did not like is there was not a coffee maker/coffee in the room. Other than that, we liked everything else
Bodde här 2 nätter i april 2024
Svar från JD 29 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Russell

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel and casino has absolutely the most amazing staff and food service available in Vegas!
Bodde här 3 nätter i april 2024
Svar från Doug 29 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Many

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Doug 30 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Sam

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
I like it because it’s connected to the Paris and has lots eats between both.
Bodde här 3 nätter i april 2024
Svar från Doug 29 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Vicki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay
Bodde här 3 nätter i april 2024
Svar från Michelle 28 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Alfred

Did you really need to place a "convenance" counter near the elevators that charged us $20 for chips and Gatorade? Your casino prints money, so why the aggressive cash grab at every turn? Stop insulting your clientele and use some of your money to fix the smashed mirrors in your elevators. 3 of the four escalators providing access/egress to the strip were out of order the last day of our stay. As for our room, 1448: Paint the sink tower, it's worse than a Motel 8. Additionally, we booked a single room with a King-sized bed and were (without notice) assigned a room with two beds and a view of your parking garage. Put some plants on the roof of the lower pool level and fix the 14th Floor vending machine, which says it accepts credit cards but does not. Speaking editorially, design the spot so it looks like something other than a bus depot in Des Moines, make the Horeshoe a tribute to classic LV, like the excellent show we saw there. The great spots in Vegas now have clear and artistic themes, the Horeshoe does not - It looks (and feels) like nothing in particular.
Bodde här 3 nätter i april 2024
Svar från Latrice 28 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Bra

Ashley

Gillade inte: Personal och service
Bodde här 2 nätter i april 2024
Svar från Michelle 29 apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okej

Kaleb

Gillade: Personal och service och bekvämligheter
Thin walls so you hear everything, down to hearing your neighbor unroll toilet paper
Bodde här 2 nätter i april 2024
Svar från John 28 apr. 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okej

Ricardo M

Gillade: Personal och service
Gillade inte: Bekvämligheter
dated pool and lower level
Bodde här 2 nätter i april 2024
Svar från Michelle 28 apr. 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Bra

Derek

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
wood flooring nice.
Bodde här 2 nätter i april 2024
Svar från Michelle 28 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Savannah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time I ever travelled anywhere and I couldn’t have been more happy! I had extreme anxiety and some issues with cards and the staff were so supportive and effective in helping! I couldn’t recommend this place more! Will definitely stay here again!
Bodde här 4 nätter i april 2024
Svar från ALM 28 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Claude

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bien situé sur la strip
Bodde här 3 nätter i april 2024
Svar från Latrice 28 apr. 2024
Bonjour, je tiens à vous remercier d'avoir pris le temps de nous faire part de votre retour sur l'expérience que vous avez vécue lors de votre séjour. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous ! La satisfaction des clients est notre priorité numéro un. Au plaisir de vous accueillir à nouveau lors de votre prochaine visite !

8/10 Bra

Katelyn

Good
Bodde här 3 nätter i april 2024
Svar från Latrice 27 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Baiba

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was fast and easy, friendly staff!
Bodde här 1 natt i april 2024
Svar från Latrice 27 apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was very good experience
Bodde här 2 nätter i april 2024
Svar från Kimberly 28 apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

larry, Old Toronto

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Check in was horrible, no staff service, signs from parking garage sucked didn’t know where to go to front desk to check in Computers to check in sucked.
Bodde här 2 nätter i april 2024
Svar från Doug 27 apr. 2024
Hello Larry, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.