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Recensioner av JW Marriott Las Vegas Resort & Spa

4 out of 5
JW Marriott Las Vegas Resort & Spa
221 N Rampart Blvd, Las Vegas, NV

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 616 av 1001 recensioner" "
8 - Bra i betyg. 231 av 1001 recensioner" "
6 - Okej i betyg. 81 av 1001 recensioner" "
4 - Dåligt i betyg. 46 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 1001 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was very easy and smooth. We asked for the top floor and it was granted! We asked for a late check out. And it was granted!! Handicap parking was very convenient to the entryway lobby. Valet was available, but we didnt utilize.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

james

Bodde här 10 nätter i april 2024
Svar från Jon 29 apr. 2024
Thank you for your kind words, we look forward to seeing you again in the future.

10/10 Fantastiskt

Edylaine, Las Vegas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Jon 23 apr. 2024
Thank you for your kind words about our beautiful resort, we look forward to hosting you again.

8/10 Bra

Lyndsey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Expensive up charges for every coffee/food, ie Starbucks cost $7 instead of $5 at other Starbucks. There were no shuttles and nothing to do around the resort if you don’t golf or gamble.
Bodde här 4 nätter i april 2024
Svar från Jon 17 apr. 2024
I am sorry we did not meet your expectations; I have shared your feedback with our resort management.

2/10 Väldigt dåligt

Morgan

Bodde här 1 natt i mars 2024
Svar från Jon 22 apr. 2024
Hello,I am sorry we did not meet your expectations, I have shared your feedback with our management staff.

6/10 Okej

Salvador

Affärsresenär
Gillade: Bekvämligheter
Gillade inte: Renlighet
The cleanliness of the hotel was a significant concern for me in this review. The bed sheets and pillows smelled unpleasant, and I found a fake eyelash on one of the face towels. Additionally, there were blood stains on the bed sheets. While the hotel was beautiful and had many amenities, the lack of cleanliness in the rooms was a significant issue.
Bodde här 3 nätter i mars 2024
Svar från Jon 26 mars 2024
Thank you for bringing this to our attention. We have shared your concern with our management staff and your concerns have been addressed.

6/10 Okej

Robert

Reste med sin partner
The property is very pretty. The rooms are dated, however very large. Staff excellent.
Bodde här 2 nätter i mars 2024
Svar från Jon 25 mars 2024
Thank you for your review of our beautiful resort. We look forward to welcoming you back to our hotel.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jon 25 mars 2024
Thank you for your review of our beautiful resort. We look forward to welcoming you back to our hotel.

10/10 Fantastiskt

Mitchell

Gillade: Renlighet och personal och service
Bodde här 4 nätter i mars 2024
Svar från Jon 21 mars 2024
Thank you for your review of our beautiful resort, we look forward to welcoming you back.

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Jon 20 mars 2024
Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was very helpful and the room was great
Bodde här 1 natt i mars 2024
Svar från Jon 18 mars 2024
Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

6/10 Okej

Scott

Bodde här 1 natt i mars 2024
Svar från Jon 9 apr. 2024
Thank you for your feedback regarding our beautiful resort and spa.

10/10 Fantastiskt

Scott

Bodde här 1 natt i mars 2024
Svar från Jon 9 apr. 2024
Thank you for taking your time to share your experience at our beautiful resort and spa.

10/10 Fantastiskt

Deborah, Antioch

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful grounds to relax and get away from the chaos of the strip
Bodde här 2 nätter i mars 2024
Svar från Jon 18 mars 2024
Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

RebekahAnne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was a really bad rotten egg smell in the Palms Tower lobby and in all the hallways the second night we were there. Probably some sewage issues. The smell somewhat seeped into our room so we just slept with the window open that evening. Otherwise perfect stay.
Bodde här 2 nätter i mars 2024
Svar från Jon 11 mars 2024
Hello RebekahAnne, Thank you for letting us know about the unpleasant experience you had with the odor in the Palms Tower, I have sent your comments to our engineers and they will address.

10/10 Fantastiskt

Stephanie Michelle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay at the JW Marriott Las Vegas Resort & Spa was perfect! All staff was friendly, including restaurant and casino staff. Our room was very clean, spacious and comfortable. I loved the atmosphere! Something for everyone, relaxation, dining, casinos, bars, scenic views, etc. I'd stay again!
Bodde här 2 nätter i mars 2024
Svar från Jon 4 mars 2024
Hello Stephanie,Thank you for letting us know how much you enjoyed your stay with us, we look forward to seeing you again.

6/10 Okej

Jess

Reste med sin partner
Gillade: Renlighet
Seemed like they were intentionally trying to box you into an expensive and unnecessary WiFi upgrade. Took two full trips from one end of the property to the other to fix.
Bodde här 3 nätter i februari 2024
Svar från Jon 4 mars 2024
Hello Jess,I am sorry to hear about your difficulties with our internet, I have shared your concern with our IT department.

10/10 Fantastiskt

Dean, El Dorado Hills

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for families, excellent food
Bodde här 1 natt i februari 2024
Svar från Jon 28 feb. 2024
Hello Dean,Thank you for your comments, we look forward to welcoming you back to our beautiful resort.

8/10 Bra

KIM, buena park

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Jon 26 feb. 2024
Hello Kim,Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

6/10 Okej

Sandra

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Disssapointed in bathroom conditions. Mold in shower and around floor tiles. Carpet need replacement
Bodde här 3 nätter i februari 2024
Svar från Jon 16 feb. 2024
Hello Sandra, I am sorry we did not meet your expectations, I invite you to see our new rooms after our renovations this summer.

10/10 Fantastiskt

julian

Bodde här 2 nätter i januari 2024
Svar från Jon 20 mars 2024
Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Shayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
the spa
Bodde här 4 nätter i januari 2024
Svar från Jon 16 feb. 2024
Hello Shayla,Thank you for your review of our beautiful resort, we look forward to welcoming you back.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jon 6 feb. 2024
Hello Daniel,Thank you for providing us with your feedback, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Kim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a great place to stay!! My reservation started on the 15th because my flight was cancelled 10 hours before my flight time. The cancellation notice was sent to me by text after midnight and I did not see until I woke up at 7:00am. I had to pay for the room on the 15th anyway. The staff was so friendly and helpful and I do not blame the hotel. Anyway, I will make my reservation directly to the hotel next time and purchase the insurance with the reservation.
Bodde här 5 nätter i januari 2024
Svar från Jon 22 jan. 2024
Thank you for your kind words, and your time to review your stay at our beautiful resort. We look forward to hosting you again.

2/10 Väldigt dåligt

Gopal, LA JOLLA

This property has seen better days. Needs a total remodel. We checked out after a couple days and moved to the Four Seasons.
Bodde här 5 nätter i januari 2024
Svar från Jon 18 jan. 2024
I am sorry we did not meet your expectations, I have shared your comments with our management staff.

10/10 Fantastiskt

Jeff

Bodde här 4 nätter i januari 2024
Svar från Jon 17 jan. 2024
Thank you for taking your time to let us know about our resort, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Minkyu

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Jon 15 jan. 2024
Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Rachel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Jon 15 jan. 2024
Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Todd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Jon 8 jan. 2024
Hello Todd,Thank you for your wonderful review of our beautiful resort.

8/10 Bra

Cynthia

Gillade: Personal och service och rummets bekvämlighet
It’s nice that the hotel is far from the strip. It’s quieter and still pretty lively. Our hotel room was nice but a bit dirty. The glass on the tables were dirty, the floors were dirty. Upon serving the hotel’s outer appearance is also not the best. I immediately thought “where did we end up??” The outside definitely needs more cleanliness. The valley guys were incredible nice. The check in and check out was fast! Overall it was a good stay.
Bodde här 1 natt i december 2023
Svar från Jon 8 jan. 2024
Hello Cynthia,Thank you for your review of our resort, we are addressing your concerns, and we look forward to your return to our beautiful resort.

10/10 Fantastiskt

Yohana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Jon 5 jan. 2024
Hello Yohana,Thank you for taking your time to provide us with your feedback, we look forward to welcoming you to our beautiful resort.

10/10 Fantastiskt

Glenn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the location away from the strip and near family
Bodde här 3 nätter i december 2023
Svar från Jon 5 jan. 2024
Hello Glenn,Thank you for your taking the time to share your feedback with us, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Dianne

Bodde här 7 nätter i december 2023
Svar från Jon 1 jan. 2024
Hello Dianne,Thank you for your wonderful review, we truly appreciate it, and look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Julian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Jon 25 dec. 2023
Hello Julian,Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Shumeka

Bodde här 1 natt i december 2023
Svar från Jon 18 dec. 2023
Hello Shumeka,Thank you for your kind review. We look foward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Patrick James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful, elegant hotel. Lush grounds. Our room was spacious and beautiful and comfortable. Room could have been a little cleaner, as there was some debris on the rug that should have been vacuumed. Same with the bathroom, as dust was accumulated in the corners and along the baseboards. It would have been helpful to have a grab bar in the shower, as the tile/marble was slippery. But the bathroom was roomy and gorgeous.The light in the walk-in closet was burned out, which we kept forgetting to mention to the front desk. The upholstery on desk chair was worn and torn and shredding. Plenty of lamps located in the room. It was wonderful that there wasn’t noisy heat and AC units. Loved that there were a selection of restaurants in the hotel, however the Italian restaurant was not good. The entire staff, everywhere, was wonderful!!! Overall, we loved the hotel in every way, and would most definitely stay there again
Bodde här 7 nätter i november 2023
Svar från Jon 11 dec. 2023
Hello Patrick,Thank you for your kind words, and feedback regarding your stay with us, we look forward to hosting you again in the future.

2/10 Väldigt dåligt

Bricen

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
No hot water, old shower shower that did not work well. Left a night early
Bodde här 2 nätter i november 2023
Svar från Jon 11 dec. 2023
Hello Bricen,I am sorry we did not meet your expectations, please except our apologizes. Please let me know if we can assist you with any of your concerns.

10/10 Fantastiskt

Sang Min

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Jon 30 nov. 2023
Hello Sang Min,Thank you for your wonderful review of our beautiful resort, we look forward to welcoming you back.

6/10 Okej

Juliana

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 3 nätter i november 2023
Svar från Jon 29 nov. 2023
Hello Juliana,Thank you for your review, I am sorry we did not meet your expectations. Please let us know how we can help you with your past stay.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great customer service and friendly staff
Bodde här 4 nätter i november 2023
Svar från Jon 29 nov. 2023
Hello Stephen,Thank you for your review, I will share with our staff you kind words.

8/10 Bra

michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Jon 18 dec. 2023
Hello Michael, Thank you for your wonderful review, we look forward to welcoming you back to our beautiful resort.

8/10 Bra

Scott

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Stayed over Thanksgiving. Great spa. Beautiful grounds. Good location for golf. Didn’t come for the gambling but the casino is unoriginal & clearly dated; overall property is older but still nice. Biggest issue was not being given good advice on dinner for Thanksgiving… was told we would be able to eat. But hotel guests have no preference for the buffet nor 4 other restaurants on-site. Had to scramble and leave the property.
Bodde här 4 nätter i november 2023
Svar från Jon 29 nov. 2023
Hello Scott,Thank you for your review of our resort, I am sorry we did not meet your expectations with our dining options.

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff members were friendly and helpful offered suggestions on sites to visit. Everyone was friendly and helpful
Bodde här 5 nätter i november 2023
Svar från Jon 15 nov. 2023
Hello Raymond,Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

George, Douglasville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Jon 14 nov. 2023
Hello George,Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Marlin

Reste med familjen
Gillade: Bekvämligheter
We loved the hotel !!
Bodde här 1 natt i september 2023
Svar från Jon 14 nov. 2023
Hello Merlin,Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Eileen m., Willoughby

Bodde här 5 nätter i oktober 2023
Svar från Jon 20 nov. 2023
Hello Eileen,Thank you for your kind words and review, we look forward to welcoming you back to our beautiful resort.

8/10 Bra

David

Bodde här 2 nätter i oktober 2023
Svar från Jon 14 nov. 2023
Hello David,Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommend
I don't think I will ever stay on the strip again. This hotel is wonderful and close enough to everything without all the noise and distractions. I highly recommend.
Bodde här 2 nätter i oktober 2023
Svar från Jon 24 okt. 2023
Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

10/10 Fantastiskt

Chevonne, Bronx

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Jon 24 okt. 2023
Hello Chevonne,Thank you for your kind words, we look forward to welcoming you back to our beautiful resort.

8/10 Bra

Annie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Jon 16 okt. 2023
Hello Annie,Thank you for taking your time to let us know about your stay at our resort.