Reception
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Recensioner av La Quinta Inn & Suites by Wyndham Las Vegas Summerlin Tech

2.5 out of 5
La Quinta Inn & Suites by Wyndham Las Vegas Summerlin Tech
7101 Cascade Valley Ct, Las Vegas, NV

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 416 av 1224 recensioner" "
8 - Bra i betyg. 272 av 1224 recensioner" "
6 - Okej i betyg. 222 av 1224 recensioner" "
4 - Dåligt i betyg. 163 av 1224 recensioner" "
2 - Väldigt dåligt i betyg. 151 av 1224 recensioner" "

7,0/10

Renlighet

8,0/10

Personal och service

7,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Laura

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
HORRIBLE, JASON WAS THE WORST FRONT DESK PERSON, TERRIBLE ATTITUDE!! No housekeeping unless you ask which he didn't inform upon check-in. Smoke alarms had to be disabled as they malfunctioned. 1 replaced the other not, stayed 3 days. Johnny was nice and tried smooth out the bumpy customer service incidents. Upon leaving today, I realized just how filthy the flooring was in our room as i packed our things while barefoot after my shower and had to rewash the soles of my feet before putting on my socks and shoes. Yuck. Very Dissapointing experience, plus pool closed and ice limited access to one of 4 floors. Poorly managed operation.
Bodde här 3 nätter i april 2024
Svar från dsegura 30 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Ashley

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff was very helpful and friendly, however the condition is the room terrible at best. Our door handle was barely hanging on and kept getting jammed, our shower has no hot water, and we had to get new key cards every day because they would stop working.
Bodde här 3 nätter i april 2024
Svar från dsegura 30 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Eric

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
When we checked in they gave me a room that wasn’t cleaned by house keeping, there was dirty towels and garbage still in the room. We got a new room and the toilet wouldn’t flush properly and there was no hot water when we showered
Bodde här 3 nätter i april 2024
Svar från dsegura 30 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Antonio

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Sink was falling apart. Toilet had poop stains. Room smelled bad. We would definitely not recommend.
Bodde här 1 natt i april 2024
Svar från dsegura 30 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean
Bodde här 1 natt i april 2024
Svar från dsegura 30 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
1
Bodde här 1 natt i april 2024
Svar från dsegura 30 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Vivian

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. No pool but was still an enjoyable stay. Will be booking here in the future
Bodde här 1 natt i april 2024
Svar från dsegura 26 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Vivian

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved everything that they had to offer. and still a little confused about the incidental charge or why we were charged twice. and the fact that there swimming pool was closed. but it was a good place to rest up
Bodde här 1 natt i april 2024
Svar från dsegura 24 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

8/10 Bra

Cesar

Reste med familjen
Gillade: Bekvämligheter
Falto limpieza en Mi habitacion
Bodde här 2 nätter i april 2024
Svar från dsegura 24 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

6/10 Okej

Destiny

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
We enjoyed the stay. At first we thought the room was decent and clean. But once it came to showering we saw how disgusting the tub is. The sink is beautiful but it took a turn with the shower. The curtain was terrible. We also kept struggling with getting into our room every time. The light would flash and the door wouldn’t open, it would literally take at least 5 try’s to get in each time.
Bodde här 3 nätter i april 2024
Svar från dsegura 24 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

8/10 Bra

Kwangeun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
overall it's a good hotel to stay.
Bodde här 4 nätter i april 2024
Svar från dsegura 24 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

6/10 Okej

jaime

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
The property is not well maintained and the odor inside the rooms and building is not good.
Bodde här 1 natt i mars 2024
Svar från dsegura 22 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

8/10 Bra

Matilde

Reste med familjen
Gillade: Boendets skick och faciliteter
Si me gusto solo un poco escondido el hotel
Bodde här 1 natt i april 2024
Svar från dsegura 22 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Hyunsik

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was good. I feel safe in this area.
Bodde här 4 nätter i april 2024
Svar från dsegura 22 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Heinz

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr neu. Mit Schreibtisch ,guter Zimmerausstattung und akteptablen Frühstück
Bodde här 2 nätter i april 2024
Svar från dsegura 22 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

4/10 Dåligt

Tonya

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Pool was out of order and you couldn't even sit and relx in the pool area. Of the four mornings they were out of sausage three days, out of milk two days, out of juice at least one day. The rooms near the interstate are super noisy, and if you have an adjoining room, you can hear your neighbors.
Bodde här 4 nätter i april 2024
Svar från dsegura 22 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

8/10 Bra

Tricia Marie

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and helpful with providing advice and suggestions.
Bodde här 8 nätter i april 2024
Svar från dsegura 22 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Nicholas

Gillade inte: Bekvämligheter
250 dollar deposit only stated after arriving. Should be required to be in listing as that makes room rates effectively 410 per night and the recent reviews show that the hotel isnt worth even base fees
Bodde här 1 natt i april 2024
Svar från dsegura 18 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Stacey

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Place is falling apart. Pool and spa broke. Breakfast was horrible in day one the sausage was not edible. Day two there was no sausage only scrambled eggs. The juice machine was not working. The hot water was an issue every time you showered or bathed. Staff was very nice.
Bodde här 2 nätter i april 2024
Svar från dsegura 18 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Susan

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Very dirty! Fixtures falling apart. The mattress was so worn out that we sank in the middle and woke up with bad backs. Needless to say, we left early.
Bodde här 2 nätter i april 2024
Svar från dsegura 17 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

6/10 Okej

Kurt

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The main positive aspects were the two guys at the front desk in the afternoon/evening who were very friendly and helpful. We also enjoyed the complementary breakfast. On the negative side were that the pool and hot tub weren't working, with no apparent repair date in sight. Also the hot water in the shower was very inconsistent. Lastly, it was very difficult to open the door with the key cards. One card quit working altogether and had to be replaced.
Bodde här 4 nätter i april 2024
Svar från dsegura 17 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Kristopher

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Maintenance was extraordinarily poor. A/C didn't work. Maintenance called. Still didn't work. Bathroom sink clogged when we arrived. Wrong room assignment twice. Something broken or out of order everywhere you look. However, staff was incredibly nice and did there best to address a property management clearly cares nothing about.
Bodde här 3 nätter i april 2024
Svar från dsegura 16 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Oriana

Bodde här 3 nätter i april 2024
Svar från dsegura 17 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Ed

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The hotel did not have a king bed like Had reserved. I a room with 2 beds. It was dirty and when I called the front desk to ask about soda machine they told me to go to the hotel next door? A10am I tried to take a shower but the hot water didn’t work I called the desk and they said it was a busy time and the hotel is old. I checked out and went to the hotel next door.
Bodde här 2 nätter i april 2024
Svar från dsegura 16 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Robin Lynette

Gillade inte: Renlighet och boendets skick och faciliteter
It was filthy. We ended up NOT staying because of that reason. We didn't have any trouble getting our money returned.
Bodde här 2 nätter i april 2024
Svar från dsegura 16 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Katya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very helpful, accommodating and nice! The rooms were nice.
Bodde här 1 natt i april 2024
Svar från dsegura 11 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

4/10 Dåligt

Mike

Gillade inte: Boendets skick och faciliteter
Rooms were run down. Half the lights didnt work with a poor cold shower
Bodde här 1 natt i april 2024
Svar från dsegura 11 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Barbara

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
You only get your room cleaned every 3 days if you request it before 8 am. What they save on not cleaning or giving you more then one towel per person every 3 day they spend on the smelliest air freshener ever! With not getting the room cleaned often they have the smallest trash cans and no place to put the trash. Many things were out of order here! No ice on the first floor, television only worked sometimes. The menu on the tv said no information for many days! The juice machine at breakfast never worked. Husband went to take a shower only to discover no water. I called the front desk and was told they turned off the water because people were complaining there was no hot water! WTH!!
Bodde här 5 nätter i april 2024
Svar från dsegura 9 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Jacque

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Pool was out of order, ice machine out of order, juice machine with breakfast out of order, cold water showers, blood on floor of elevator until we mentioned it to staff. Staff was friendly but offered no adjustments.
Bodde här 3 nätter i april 2024
Svar från dsegura 9 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

David

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is in really bad condition, the elevator has pealing wallpaper and a warped door. The wind makes a VERY loud high pitched humming through the A/C unit all night. The bathroom vanity was all chewed up. I could have stayed in a casino for less money and it would have been much nicer. Very disappointed. Staff was very nice!!!!
Bodde här 3 nätter i april 2024
Svar från dsegura 9 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Deseria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stay was great. Staff was awesome and attentive.
Bodde här 2 nätter i april 2024
Svar från dsegura 9 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Err

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Svar från dsegura 9 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Err

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good place very quite close to freeway and Shopping center
Bodde här 2 nätter i april 2024
Svar från dsegura 9 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Talaya

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The back door was supposed to be locked but it wasn’t, meaning anybody can access the property without having to be a guest. Suite door was broken and very hard to open. Bath tube was dented, damaged, and stained. Couch was very dirty. Appliance very old & a.c. not strong at all.
Bodde här 2 nätter i april 2024
Svar från dsegura 9 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Service was great.
Bodde här 2 nätter i februari 2024
Svar från dsegura 9 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

2/10 Väldigt dåligt

Cynthia

Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The room itself was nice and bed was comfortable, but huge cockroach was in room in morning. So afraid left room immediately. Told woman at front desk she just said it was big. I have pics. I received a very small refund. I'm afraid of bugs.
Bodde här 1 natt i mars 2024
Svar från dsegura 5 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

6/10 Okej

Pamela

Reste med sin partner, Reste med husdjur
Gillade: Renlighet
The room was clean. Comfortable bed. Weird thing but the toilet is very short, low to the ground. (Good thing I've been doing my squats) Lots of noise from the freeway.
Bodde här 1 natt i april 2024
Svar från dsegura 3 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Patricia, Moreno Valley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and quiet, away from the chaos
Bodde här 3 nätter i mars 2024
Svar från dsegura 3 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

4/10 Dåligt

Charles

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
No pool, no hot tub, limited breakfast, no juices, exterior doors locks were broken, easy access to all! Rooms were clean, tv did not operate properly! Shower had no hot water.
Bodde här 3 nätter i mars 2024
Svar från dsegura 3 apr. 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Layne

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
No hot water in Shower. Tried in the morning, afternoon and evening and only luke warm at best Had to move to another hotel.
Bodde här 4 nätter i mars 2024
Svar från dsegura 27 mars 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Brandon

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The pool and hot tub weren't working. Our bed was hard and warped outward. We didn't have hot water in the shower, however when I notified them about the shower, they had it fixed within a couple hours.
Bodde här 3 nätter i mars 2024
Svar från dsegura 27 mars 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

4/10 Dåligt

Donielle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I booked double beds however, only got a king. I was told by the front desk that Expedia always double books, and since they were sold out, there was nothing that they could do. The reservation was made for 4 guests and it was impossible for my husband and I to sleep on the pullout couch, which is clearly a single user only bed. We ended up sleeping on the floor for a $200 plus a night booking. Not to mention the key to the room was constantly malfunctioning and requires many tries to open. The saving grace was the hotel front staff. Jason was amazingly nice even though this was beyond his control. However, he could have offered a discounted rate which would have saved the day.
Bodde här 2 nätter i mars 2024
Svar från dsegura 27 mars 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helpful staff. Good breakfast.
Bodde här 2 nätter i mars 2024
Svar från dsegura 27 mars 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

2/10 Väldigt dåligt

nakia

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Svar från dsegura 27 mars 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

6/10 Okej

Christian

Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
Just dirty floor in hotel,dirty stairway, odd smells throughout the hotel, very old need renovation, small TV and old.
Bodde här 1 natt i mars 2024
Svar från dsegura 21 mars 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

8/10 Bra

Sandee

Bodde här 2 nätter i mars 2024
Svar från dsegura 9 apr. 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

6/10 Okej

Mayra E

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The tub was dirty and had pubic hairs. I asked for towels and they told me to go to the lobby to ask for them.
Bodde här 2 nätter i mars 2024
Svar från dsegura 21 mars 2024
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager

10/10 Fantastiskt

Branden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a pretty every day run of the mall clean hotel. at its price point it gets a five star. I can’t think of anything negative about the property.
Bodde här 2 nätter i mars 2024
Svar från dsegura 21 mars 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent choice! was a wonderful experience. The one we stayed in in Reno was HORRIFIC! so, this was a great experience/comeback!
Bodde här 1 natt i mars 2024
Svar från dsegura 21 mars 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service och bekvämligheter
overall great for business travel
Bodde här 2 nätter i mars 2024
Svar från dsegura 21 mars 2024
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager