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Recensioner av The Signature at MGM Grand (All Suites)

4.5 out of 5
The Signature at MGM Grand (All Suites)
145 East Harmon Avenue, Las Vegas, NV

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 957 av 1580 recensioner" "
8 - Bra i betyg. 347 av 1580 recensioner" "
6 - Okej i betyg. 115 av 1580 recensioner" "
4 - Dåligt i betyg. 71 av 1580 recensioner" "
2 - Väldigt dåligt i betyg. 90 av 1580 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Uttama, Mumbai

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall good
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Stanley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay. Staff was Professional and friendly. The suites where clean and comfortable. We will be back. We come to Las Vegas often, this was definitely one of best stays.
Bodde här 4 nätter i maj 2024
Svar från Signature Managment 10 maj 2024
Good afternoon,Thank you very much for your review! We look forward to seeing you again soon here at the Signature. Best Regards,Signature Management

4/10 Dåligt

Brent

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
No automatic drapes ! Very far from food and casino
Bodde här 4 nätter i maj 2024
Svar från Signature Managment 10 maj 2024
Good afternoon,Thank you for your review. We're sorry to hear that we didn't have your preferred preferences here at The Signature. Thank for staying at our hotel.Best Regards,Signature Management

6/10 Okej

Chariti, San Jose

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It's clean and a break away from the strip but SOOOO close to walk. There's a tunnel walkway to MGM Grand. Very easy. We were put into an ADA room, which had some small issues in the bathroom. Also, the space between the bottom of the bathroom door and the tile floor is about 1.5 inches.... ZERO #2 privacy. Because it's ADA and everything is setup for that, the closet rod was 4 feet from the floor. My long dresses couldn't be hung. Not the room I'd pick but the room we got, perhaps from getting a too cheap package through Expedia. The fold out couch was used and it was very comfy. There is no substantial food on property. They have kitchenettes. Very close walk to target for water. Water in room is $9 per bottle. Has fridge that works. Overall, it's ok.
Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Managment Team 10 maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Bernard W. Cicirelli,

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A little difficult checking in because the reservation was made through E x p e d i a.
Bodde här 4 nätter i april 2024
Svar från The Signature Hotel Management Team 8 maj 2024
Good Morning,Thank you for choosing The Signature for your recent stay. We apologize for any delays during the check in process. We hope that our front desk team was able to rectify the situation in a timely manner. We thank you for your feedback and hope so see you again in the near future.Thank You,

8/10 Bra

Jeffrey

Was the first time in Vegas good experience
Bodde här 4 nätter i april 2024
Svar från The Signature Hotel Managment Team 5 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Wilfrid Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the quiet and the no-smoking Having the in door walk way between the towers and main hotel is excellent.
Bodde här 5 nätter i april 2024
Svar från The Signature Hotel Managment Team 2 maj 2024
Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

8/10 Bra

Shayna, Bridgewater

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Shaynabergeron6@gmail.com
Bodde här 1 natt i april 2024
Svar från The Signature Management Team 3 maj 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 Fantastiskt

Victoria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will make this my go-to each time I visit Vegas! Had security staff at entrance to property and the condos are connected to the MGM Grand where you can access the monorail (and floating river!) Close walking distance to the Strip. The gym is great but can get very crowded. Room is very quiet with a beautiful view. Only drawback is that valet parking is not available after 10pm.
Svar från The Signature Hotel Management Team 29 apr. 2024
Good Afternoon,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

8/10 Bra

Aaron

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Rooms were ok. My issue was lack of food around the area. I had to walk to the MGM to look for a couple of sprites at night, since the vending machines didn't work and there was no on site store.
Bodde här 2 nätter i april 2024
Svar från The Signature Management Team 30 apr. 2024
Thank you for leaving your review. We are so sorry to hear that your experience was not up to our Signature Standards. We always aim to deliver a great experience and are disappointed when we don’t meet expectations. We will use this feedback as a coaching experience to ensure that this does not happen again. We hope that you will consider visiting us again in the near future.

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean quiet and safe
Bodde här 4 nätter i april 2024
Svar från The Signature Hotel Managment Team 30 apr. 2024
Thank you for your feedback, and 5 out of 5 rating.

10/10 Fantastiskt

Brad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från The Signature Hotel Managment Team 29 apr. 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay, and we look forward to your next visit to The Signature.

10/10 Fantastiskt

Henry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet part of MGM complex about 5-10 minute indoor walk to gaming floor/Grand lobby. Spacious room with small kitchenette (fridge free to use). Pool at each of 3 towers (in summer) plus access to main pool complex.
Bodde här 3 nätter i april 2024
Svar från Signature Managment 25 apr. 2024
Good morning,Thank you for your feedback and your good rating about our hotel! We hope to see you again soon here at The Signature.Best Regards,Signature Management

8/10 Bra

Carl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay no issues wish the pools in tower 1 and 3 were open
Bodde här 4 nätter i april 2024
Svar från Signature Managment 24 apr. 2024
Good morning,Thank you for your feedback. Our pools at tower 1 and 3 will be opening up for our summertime. We hope to see you soon again here at the Signature.Best Regards,Signature Management

10/10 Fantastiskt

Morgan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property. Very convenient. Will definitely stay again.
Bodde här 4 nätter i april 2024
Svar från The Signature Team 24 apr. 2024
Thank you so much for your review. We will be happy to see you again at the Signature hotel. Please feel free to contact us if you have any questions or concerns.

10/10 Fantastiskt

Dr. Idris

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
MGM charges more than the property taxes quoted on Expedia site when you check in and they hold on to the extra charge for up to 3 weeks after you checked out. Not a fair practice.
Bodde här 2 nätter i april 2024
Svar från The Signature Team 24 apr. 2024
Thank you for your review Dr. Idris. It looks like the incidental deposit has already been released on our end on 4/18. Please contact your bank if it is still holding on your bank account. Please feel free to contact us through phone or email if you need our assistance.

10/10 Fantastiskt

Carol, Ft Washington

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från The Signature Management Team 23 apr. 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Fantastiskt

robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
noise from nearby airport
Bodde här 3 nätter i april 2024
Svar från Signature Managment 20 apr. 2024
Good afternoon,We're sorry to hear that you experienced some noise staying inside your room. In the future we would be happy to assist you with available options to best assist you with any issues.Thank you,Signature Managment

10/10 Fantastiskt

Josh C

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy and clean
Bodde här 1 natt i april 2024
Svar från Signature Managment 24 apr. 2024
Good morning,Thank you for your feedback! We hope to see you soon again here at The Signature.Best Regards,Signature Management

6/10 Okej

Maria

It was okay
Bodde här 2 nätter i april 2024
Svar från Signature Managment 20 apr. 2024
Good afternoon,Thank you very much for your feedback! May we kindly ask what it would take to receive a perfect score from you? We're always looking for ways to even better our guest experience.Thank you,Signature Managment

10/10 Fantastiskt

David Paull Van

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were upgraded to a 1 bedroom suite upon arrival free of charge. Staff is great. Rooms are clean and comfortable. Our first time but would definitely stay again.
Bodde här 4 nätter i april 2024
Svar från Signature Managment 20 apr. 2024
Good afternoon,Thank you very much for your feedback! We look forward to seeing you back again.Thank you,Signature Managment

2/10 Väldigt dåligt

Anahita

Svar från Signature Managment 9 maj 2024
Good afternoon,Thank you for taking the time on leaving us your rating. May we kindly ask what it would take for us to receive a perfect score from you? We're happy to hear all our guest's feedback to look for more ways on even bettering our guest service.Thank you,Signature Managment

10/10 Fantastiskt

Chris, toms river

Bodde här 5 nätter i april 2024
Svar från The Signature Hotel Managment Team 9 maj 2024
Thank you so much for the positive review. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to your next visit to The Signature.

8/10 Bra

Catherine

Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Management Team 8 maj 2024
Good Morning,Thank you for your feedback. We are delighted to know you enjoyed your stay.Thank You,

10/10 Fantastiskt

Elizabeth, Cottage Grove

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Managment Team 18 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Aaron

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel! We had an amazing stay. The only downside was our room downgrade. We had originally booked a room with a balcony and we got downgraded to a room without a balcony.
Bodde här 3 nätter i mars 2024
Svar från The Signature Management Team 15 apr. 2024
Thank you for choosing The Signature at MGM Grand while visiting Las Vegas. Thank you for also sharing your feedback. We regret to hear about your disappointing experience at check in which fell short of your expectations. This feedback will allow us to address these concerns with the respective teams. Thank you again for bringing this to our attention.

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från The Signature Management Team 17 apr. 2024
Thank you for your feedback! We really appreciate it.

10/10 Fantastiskt

ronald

Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Managment Team 5 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Therese

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Helpful and polite staff, clean, spacious suites. Quiet.
Bodde här 2 nätter i april 2024
Svar från The Signature Management Team 15 apr. 2024
We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

10/10 Fantastiskt

Britany

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a 5 start hotel ! I will definitely be staying here again my next trip to Vegas . I was even able to check in early with no fee ! Very easy check in and check out process!
Bodde här 2 nätter i april 2024
Svar från The Signature at MGM Grand Management Team 13 apr. 2024
We are so glad that you enjoyed your stay with us! Thank you for such a positive review. We look forward to welcoming you back to The Signature soon!

8/10 Bra

Julia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall very nice and centrally located. Could definitely use a modern refresh but was clean, well amenitized and would overall recommend.
Bodde här 3 nätter i april 2024
Svar från The Signature Management Team 13 apr. 2024
We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

10/10 Fantastiskt

Emily Saad

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This a a great hotel if you’re looking for extra space near the strip. Check-in process was easy; staff were friendly. We appreciated the access to MGM Grand and their pools. One thing to note is we booked this hotel partially because of the kitchen area, and there are no dishes, silverware, cookware within the space, so we really didn’t use it. Overall, this was a great, spacious hotel and we would stay here again.
Bodde här 3 nätter i april 2024
Svar från The Signature Management Team 13 apr. 2024
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to seeing you again soon!

8/10 Bra

Erica

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very nice… however, next time I will choose a hotel that is closer to the strip. I chose this hotel because their resort fees were cheaper. However, it was a bit far from all the action. I preferred the dining options that were at the Venetian.
Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Management Team 11 apr. 2024
Good Afternoon,Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay! Thank You,

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Valet was fast and treated our rental with care. Pool and bar were great. Room was clean and comfortable
Bodde här 5 nätter i april 2024
Svar från The Signature Hotel Management Team 11 apr. 2024
Good Afternoon,We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

6/10 Okej

Chris

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is in older property. The room was quiet. If you stay here get some hand soap. They told me they don’t provide hand wash/soap anymore. We asked and they told me they don’t provide it anymore.
Bodde här 1 natt i april 2024
Svar från The Signature Management Team 9 apr. 2024
Thank you for leaving your review. We are so sorry to hear that your experience was not up to our Signature Standards. We always aim to deliver a great experience and are disappointed when we don’t meet expectations. We will use this feedback as a coaching experience to ensure that this does not happen again. We hope that you will consider visiting us again in the near future.

10/10 Fantastiskt

Jamie Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från The Signature Hotel Management Team 11 apr. 2024
Good Afternoon,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

2/10 Väldigt dåligt

Ronald, independence

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
My stay at Signature at the MGM Grand was nothing short of a nightmare. The hotel's exterior may boast luxury, but once inside, it quickly becomes apparent that it's seen better days. The decor feels outdated, and there's a pervasive sense of neglect throughout the premises.Upon arrival, we checked in at valet parking and received a pass. However, when we returned to the hotel after a mere six hours, we were shocked to find that there was no available parking due to alleged capacity issues. The valet attendants were unapologetic and unsympathetic, leaving us stranded with nowhere to park our vehicle. To make matters worse, we were then directed to another hotel, forcing us to endure the inconvenience of shuttling back and forth between properties. This unexpected turn of events put a damper on our entire stay and soured our experience with the hotel.Furthermore, the staff members we encountered during our brief time at the hotel were far from friendly or accommodating. Their lack of professionalism and indifference to our concerns only added to our frustration. It was clear that customer satisfaction was not a priority for them.Overall, my experience at Signature at the MGM Grand was one of profound disappointment. From the outdated facilities to the lackluster service, every aspect of our stay fell short of expectations. I will certainly never consider returning to this establishment and would caution others against making the same.
Bodde här 5 nätter i april 2024
Svar från The Signature Management Team 9 apr. 2024
•Thank you for your feedback regarding your recent stay. Please afford us the chance to apologize for any shortfalls that hampered your experience. Please rest assured that we have documented your feedback and will relay it to the appropriate team for additional review. We appreciate you bringing this to our attention and hope you will consider visiting us again. Thank you.

10/10 Fantastiskt

thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here twice and loved it.
Bodde här 2 nätter i april 2024
Svar från The Signature Hotel Management Team 7 apr. 2024
Good Afternoon,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature. Thank You,

8/10 Bra

ERIC

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Need more breakfast options and affordable lunch options
Bodde här 3 nätter i mars 2024
Svar från The Signature Hotel Management Team 7 apr. 2024
Good Afternoon,Thank you for providing your feedback. We will be relaying this to the respective department.

10/10 Fantastiskt

Paul Tasman

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked everything really, location was ideal,
Bodde här 7 nätter i mars 2024
Svar från The Signature Hotel Management Team 7 apr. 2024
Good Afternoon,We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

6/10 Okej

Ronald

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
My room had a loud noise coming from the sync. Engineering came by to try to fix it. The sound did lower but the noise stayed. Staff are friendly but unable to do much and I couldn’t be moved to another room.
Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Management Team 7 apr. 2024
Good Afternoon,Thank you for providing your feedback. We apologize for the inconvenience you endured during your stay. Our engineering team will be looking into this further since you stated it was not able to be rectified completely. Thank you again for your feedback.

8/10 Bra

YUEN LING

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The location is not so close to the strip. the good is it link to MGM GRAND with cover walkway. The best selling point is quite and the room is big.
Bodde här 4 nätter i april 2024
Svar från The Signature Management Team 6 apr. 2024
Thank you so much for your feedback. Glad to hear you enjoyed our rooms and quiet accommodations.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från The Signature Hotel Management Team 7 apr. 2024
Good Afternoon,Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

10/10 Fantastiskt

Kailey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the pool. Slept like a baby! Comfy beds
Bodde här 4 nätter i mars 2024
Svar från Signature Managment 5 apr. 2024
Thank you for your 5-star review. We hope to see you again.

10/10 Fantastiskt

Brandon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great time can’t wait to come back
Bodde här 3 nätter i april 2024
Svar från Signature Managment 5 apr. 2024
Thank you for your 5-star review. We hope to see you again.

10/10 Fantastiskt

Janice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was very nice! The only thing I would suggest is some touch up on the outer door frames to the rooms. The elevators were very scuffed and scratched
Bodde här 4 nätter i mars 2024
Svar från Signature Managment 5 apr. 2024
Thank you for your 5-star review. We hope to see you again.

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was great, but Expedia absolutely screwed up the reservation. Y'all definitely owe me a few million points. TIA
Bodde här 1 natt i mars 2024
Svar från Signature Managment 5 apr. 2024
Thank you for your 5-star review. We hope to see you again.

10/10 Fantastiskt

Perla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel in Las Vegas! Family friendly since is a non smoking resort. It’s very clean and have good food. Staff was super nice.
Bodde här 3 nätter i mars 2024
Svar från Signature Managment 2 apr. 2024
Good afternoon,Thank you very much for your feedback, we look forward to seeing you again soon here at The Signature.Best Regards,Signature Management

8/10 Bra

Irene

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Signature Managment 3 apr. 2024
Good morning,Thank you for your feedback we hope to see you again soon. Thank you, Signature Managment

8/10 Bra

Edwin

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conveniently corrected to main MGM. Nice selection of food choices. Very close to Top Golf.
Bodde här 4 nätter i mars 2024
Svar från The Signature Hotel Management Team 31 mars 2024
Good Afternoon,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.