Hotell nära Lava River Cave

“What you don't know when booking with Expedia is the quality of the unit/room the resort will put you in. Because you don't book directly and through a second/third party you don't get what other guest receive when booking directly with the resort. They put us up in a "privately owned" room which was part of the "200" units. So the room or rooms will only be updated upon the owners responsibility. The room we stayed in smelled extremely bad, like a very old motel room. The carpet was so...

“Waited a long time to check in which was frustrating, standing in the lobby with my bags while no one was at the desk for a while, the person in front of me went back to their car. The staff was nice when they finally came back though. Room was dirty. Decided against using the shower which was very frustrating after a long day of traveling. Dog hair all over the seating in the room. Stains all over carpet. Hair on the floor in the bathroom. All corners had black dirt and dust and crumbs. Dust on...

“Ok”

“The room was spotless, check-in was easy, and the location was convenient. Had a very pleasant stay.”

“Having a kitchen really helped”

“Employees were very nice. Towel rack fell of the wall. Lots of parking. Close to a wonderful restaurant breakfast and lunch. Shops nearby. The room was clean.”

“Our sink drain was super slow and the toult was running. Asked for it to be fixed while we were out, but came back to nothing having been done and no communication about it. Breakfast ended at 9am SHARP. No flexibility. Would have been nice to have a little extra time.”

“.”

“We paid in full in advance for a King Size bed and checked in at 6 pm but only a Queen Size was available. The employee said the hotel “overbooks” and sometimes no room is available even for those who prepay ”

“It was a great property!”

“The staff was very friendly and the price was really good and the bed was comfortable, but the room smelled and it’s really worn down. Wouldn’t stay there again. ”

“Room was clean and had so many so many convenient features with the full sized fridge and kitchen. Was there for a two day music event and it was walkable to the venue. Clean and that staff were very helpful. Would absolutely stay there again”

“Fabulous location! Walking to the Mill District, coffee shops & great restaurants made for a truly enjoyable weekend. The staff was friendly, helpful & professional. Loved watching the soccer match & basketball game with other guests.”

“Mycket lyhört rum som börjar på 1 låg nära vägen. Kunde inte somna pga stökiga grannar. De var hjälpsamma och vi fick byta rum som var mycket bättre.”

“I”

“Bra hotell och nära till stan och alla bryggerier”

“Hotel was very good, just wish hotels to offer healthier options for breakfast.”

“Staff Rocked! Breakfast could have been a bit better! Apple Juice was mostly water!”

“Beautiful room with a balcony to sit in the sun and sip coffee in the morning. Staff was welcoming and kind. Great location right in downtown Bend.”