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Recensioner av Grand Kuta Hotel and Residence

4 out of 5
Grand Kuta Hotel and Residence
Jalan Dewi Sri No 8 Legian, Kuta, Legian, Bali

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 19 av 83 recensioner" "
8 - Bra i betyg. 38 av 83 recensioner" "
6 - Okej i betyg. 19 av 83 recensioner" "
4 - Dåligt i betyg. 6 av 83 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 83 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Rasmus

Reste med familjen
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Okej för fest annars kolla annat!
Okej om du typ ska festa. ACn funka i 1 av 4 rum. Dem andra fläktade bara. Smutsigt var det och kryp fanns det gott om. Vi snackar smutsigt med hår osv. Samt fläckar på allt, dem har skrivit att man ska betala 500.000 idr om man gör några fläckar då förväntar jag mig fräscha handdukar och lakan. Poolen är okej, finns 4 solstolar vid varje pool ingen som använder dem knappt iallafall. Frukosten är ett skämt. Kunde knappt engelska vid incheckning frukosten sa han 50.000 idr per person för alla även spädbarn??? Internet kan ni glömma det finns inte. Då bodde vi ändå på bottenplan nära lobby. Men bra tv utbud av kanaler.
Bodde här 6 nätter i mars 2023

10/10 Fantastiskt

Anna

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Good hotel with many pools. Booked a room for 4 person and it was very good. We got a kitchen, 3 bedrooms and 2 toilets. The staff was very helpful. Cleaning was bad
Bodde här 1 natt i februari 2019

8/10 Bra

Josefine

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i augusti 2018

6/10 Okej

svensk, rätt

kasst läge
Akta er för MR "Boodi" han är hotellets resguide. Värsta typen av bedragare man kan hitta. Det enda han är ute efter är dina pengar, han bryr sig inte över huvudtaget att du ska ha kul eller njuta av Bali. Frukosten är helt ok samt 3 st rena och bra pooler. Dock är det en bit till Kuta så räkna med taxi till stranden och nöjes kvarteret vid Legian.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Opersonligt hotell med rymliga och billiga rum
Positivt: stor lägenhet, billigt, rent. Negativt: opersonligt, kallt tråkigt. Långt till stranden och centrum ( som tur är det billigt med taxi men var noga med att du får tag i en blue bird taxi med taxameter annars kan taxiresan bli 10 gånger dyrare. Vi rekommenderar inte detta hotell under nyår då det är trafikkaos i Kuta och det är näst intill omöjligt att ta sig till och från detta hotell. Om du väl får tag i en taxi då så kostar den mycket under nyårshelgen och de närmaste dagarna före och efter. Vi saknade ost och pålägg till frukosten och gärna annat bröd än toastopp hade varit trevligt. Det fanns mycket asiatisk mat till frukosten som i vårt tycke var mer lunch som ris, nudlar kyckling o.s. v.

6/10 Okej

Ashley

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room was out of date and very average (get what you pay for though.) The people living above seem to enjoy rearranging furniture every day and night. The closest pool is only filled about a quater full which isnt nice. Breakfast is very limited and multiple days we had to order as there was no buffet. They dont do vegan options either. However the staff are hard working and very polite and helpful. Budi from the tour desk is amazing super helpful and will take you anywhere you want to go.
Bodde här 16 nätter i november 2023

10/10 Fantastiskt

Dusica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loves the property and the staff
Bodde här 14 nätter i augusti 2023

10/10 Fantastiskt

Malcolm

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good.
Good showers. Good beds. Good food. Good cocktails.
Bodde här 7 nätter i juli 2023

4/10 Dåligt

Camille

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very uncomfortable bed rooms very old and dirty the restaurant was very accommodating to westerners but the staff tried and were very friendly.
Bodde här 5 nätter i juni 2022
Svar från Management 6 aug. 2022
Dear Camille, Warmest greeting from Grand Kuta Hotel and Residence, Kuta Bali. Thank you for your staying with and we do apologize for innconveniences caused. Thank you and Best Regards

10/10 Fantastiskt

Rosita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i mars 2020

10/10 Fantastiskt

Lynn

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
eat place to stay
I love staying at the Grand Kuta always friendly and clean close to everything I need
Bodde här 12 nätter i februari 2020

8/10 Bra

Lars

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 13 nätter i februari 2020

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Bodde här 4 nätter i januari 2020

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is a little dated but best value for money in Bali. The amenities are great. 3 pools. The rooms are fantastic. I take my two children and we have a 3 bedroom, 2 bathroom apartment. These types of rooms are hard to find. Rooms serviced daily. The staff are very friendly.
Bodde här 7 nätter i januari 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i december 2019

6/10 Okej

Neil, Brisbane

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No bar and no infor.ation pamphlets on local attractions/amenities
Bodde här 12 nätter i december 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The 3 pools are awesome. The overall hotel is very clean with friendly staff however the rooms are outdated and could do with renovations.
Bodde här 7 nätter i november 2019
Svar från Satria (Mr) 12 dec. 2019
Thank you for your positive response, we hope you enjoy during stay in our hotel, for the next your trip to bali, you can stay in our hotel again, Thank you for your positive response. we hope you enjoy during your stay in our hotel, for the next your trip to bali, you can stay in our hotel again, we will welcome you in our hotel

8/10 Bra

Verifierad resenär

Bodde här 6 nätter i oktober 2019
Svar från Satria (Mr) 22 okt. 2019
thank you for your stay in our hotel, we hope you are happy during stay in our hotel. and thank you for your review for our hotel. we will happy if you can to stay again in our hotel for the next trip in bali. :) :) :)

8/10 Bra

Ruben

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would stay here again
Staff are very friendly. Breakfasts are impressive. Tile floor of the pool is “emerald green”. This gives water in the pool a green appearance which is not appealing to me.
Bodde här 6 nätter i september 2019
Svar från Satria (Mr) 8 okt. 2019
Dear Mr/s. Ruben Thank you for your stay in our hotel, and thank you for your comment, we will update your comment in our team for so we can correcting for servise in our hotel. we will happy if you can to stay again in our hotel for the next trip in bali.

6/10 Okej

Ravi

Bodde här 2 nätter i augusti 2019
Svar från Satria (Mr) 8 okt. 2019
Dear Mr/s. Ravi Thank you for your review thank you for your stay in our hotel, we hope you are happy during stay in our hotel we will happy if you can to stay again in our hotel for the next trip in bali. :) :) :) Thank you

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i oktober 2018

10/10 Fantastiskt

Leanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Luved my stay
Excellent service and food staff r helpful and happy loved my room and the 3 pools were beautiful
Bodde här 13 nätter i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i januari 2019

8/10 Bra

LB, Singapore

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay Pros Good location with eateries and malls around 3 pools Good value for money Cons WIFi very very poor - need to go to lobby to check mail Old building is very very run down - ask for a room in new building and if you dont get this request consider staying in another hotel Meal selection of the buffet is poor - for example they did not have chicken sausages and ham - only beef! - be wary of this Room service closes at 1030pm Hotel tour guide is extremely expensive- book tours from outside Overall ok stay for few nights - but be wary of very very poor wifi
Bodde här 4 nätter i december 2018

8/10 Bra

SG, Brisbane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I'm their regular customer, really love this hotel & pool esp 2 bdr apartment, only sometimes their reckless staff were annoying although they were friendly, asked for sugar and didn't come for the next hours, banged the wall next to my bedroom at 7am, etc, wifi had also been useless.
Bodde här 2 nätter i december 2018

6/10 Okej

Vijay

Gillade: Personal och service
Nice hotel located main area. Opp Mc Donald and other shops.
Bodde här 4 nätter i december 2018
Svar från Dian 20 dec. 2018
Dear Mr. Vijay Thank you for choosing Grand kuta as your accomodation during you stay in bali and thank you for staying with us. we appreciate your feedback. Kind regards. Dian E-commerce

10/10 Fantastiskt

Leanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff excellent facilities great nice quiet location
Bodde här 10 nätter i oktober 2018
Svar från Dian 20 dec. 2018
Dear Mrs. Leanne Thank you for staying with us and we appreciate your feedback. Kind regards Dian Ecommerce

10/10 Fantastiskt

Lynn, Tasmania

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
We stay at Grand Kuta at least once a year. Great place to stay, convenient, clean with friendly and helpful staff
Bodde här 12 nätter i juli 2018

8/10 Bra

Richard, New Zealand

Gillade: Renlighet, personal och service och rummets bekvämlighet
Excellent value-for-money, but needs maintenance
Really excellent value-for-money for a three bedroom suite that opened straight out to large pool. Hotel was quiet and we had exclusive use of the pool most of the time, which was excellent for both parents and kids. Not on beach, but shortish walk or really cheap taxi ride to get there. Staff were very friendly and helpful. Only downside was room seemed a bit run-down (eg, shower head fell off and needed replacing -- though this was fixed immediately when reported; loose door handles; air conditioners an older style and quite loud by modern standards). Hot water seemed to run out on a regular basis in the morning. Room was always kept very clean though. Breakfast included was OK (for the price), though will be repetitive if you don't want to start the day with asian cuisine (not a problem for me!). Hotel organised transfer to airport on departure and this was cheaper and better than the alternative we'd pre-booked (on Expedia) for arrival. Still more expensive than a taxi, but highly recommended if you have lots of luggage.
Bodde här 11 nätter i juli 2018

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Not warmingly Grand
1. Dirty room floors. 2. Broken shower head. 3. Front desk Staffs attitude (Dian) accusing us of stealing laundry bag and then showing the charge.
Bodde här 2 nätter i maj 2018
Svar från Widya Jamil 12 jan. 2019
Thank you for sharing your lovely review Mr/s. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. and we do apologize if there is some matter not as what your expectation during stay with us. we already put your review as important information for our management. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards

8/10 Bra

Chino

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel room is neat and tidy. Cleanliness wise is not bad. Location wise is not bad either.
Bodde här 4 nätter i maj 2018
Svar från Widya Jamil 28 maj 2018
Thank you for sharing your lovely review Mr/s. Chino. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. and we do apologize if there is some matter not as what your expectation during stay with us. we already put your review as important information for our management. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service
Nice hotel, great service amazing people, Delicious breakfast and all facilities are awesum
Bodde här 3 nätter i mars 2018
Svar från Widya Jamil 26 mars 2018
Thank you for your review, its nice pleasure to read your review during stay with us and hope we can welcoming you to stay again with us.

8/10 Bra

Verifierad resenär

Godt tilbud !
Ok hotel til prisen. Enkel morgenmad. 3 gode pools. Roligt område. Fint for transit. Restauranter tæt på.
Svar från Widya Jamil 23 feb. 2018
Thank you for sharing your lovely review Mr/s. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards,

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Affordable, comfortable and exceptional service
A very relaxing and affordable hotel for a family. The service was top rate. Very attentive and friendly. The hotel facilities are being updated but to get a true 3 bedroom unit with direct pool access from your room for the price we paid was awesome. Air conditioners in each room also added to the comfort level. Two TV's with many Fox channels was an added bonus. The breakfast was good but a bit more oriented to the Asian market. The only issue was location - if you want shopping and nightlife at your doorstop. Jalan Legian is a 10 to 15 minute walk from the hotel - ok for us but if you had small children a little bit of effort. Overall I would recommend.
Svar från Widya Jamil 23 feb. 2018
Thank you for sharing your lovely review Mr. John. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards,

8/10 Bra

eric

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Good hotel to stay at. Not good that it states that there is a kids club on site. As there is none and no kids activities available. Went there with 3 kids because there was a kids club. Not really impressed. Will not make this mistake again.
Bodde här 5 nätter i juli 2017

6/10 Okej

henry

Average , book it if cheap
Properties condition is not good , wore down everywhere .... But Location is good , near good food place n not too far from beach
Bodde här 5 nätter i juni 2017

8/10 Bra

Tan, Malaysia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall is good, the staffs are very helpful. It's very pack if put an extra bed in the living room.
Bodde här 1 natt i maj 2017

8/10 Bra

Emma, Brisbane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Affordable family accommodation
Lovely experience. quiet location but able to walk to the beach and busier areas. The staff were lovely and helpful. For the price the rooms were good and ideal for a family.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
good value of money
Lokasi strategis, kamar luas tapi breakfast biasa saja tdk istimewa. Cukup nyaman untuk ditinggali dan akan balik lagi ksana

10/10 Fantastiskt

Ash, Victoria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved the staff!
The staff at Grand Kuta were the most friendliest people, they went above and beyond - it was sad to leave! A little bit away from the main areas but overall the staff made the stay enjoyable!

8/10 Bra

Linda , Australia

Gillade: Renlighet, personal och service och rummets bekvämlighet
Piece full location. Decor in room is lacking,
Enjoyed the stay and staff were lovley and helpful.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good quiet place for a few nights.
Comfortable stay
Svar från General Manager 21 feb. 2017
Thank you for sharing your lovely review t, it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that our product and services could reach your expectation. We do all utmost to provide better and better services for our customers. We look forward to serving you on your next trip to Bali. With best personal regards, Widya Jamil

6/10 Okej

paul, Australia

Gillade: Personal och service
Nice hotel close to transport & market
Not that good but still OK. Staff were very nice. Swimming pools were neat & clean. Easy to get transport to go anywhere. Distance to beach is a little bit far but still walkable.

6/10 Okej

Verifierad resenär

都市部のホテル
部屋にハエや虫が多い。ビジネスホテルと思った 方がいい。シャワーがとても臭いです。寝るだけならいいが虫除けは必ず必要です。

8/10 Bra

Russell, Queensland Australia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Peace and tranquility
Staff were very friendly and very helpful. 3 Well maintained pools spacious rooms with balcony. Close to beach a taxi might cost you $2.50 Use Bluebird only. Buffet includes eggs and there style of bacon done to order. We will stay there again next year. We have visited Bali on 3 previous occasions so we know what to expect

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Greatlocation just outside of the hustle & bustle
Great staff clean pools great food & service. Breakfast menu was ok

8/10 Bra

Lynn, Tasmania

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
Great place to stay. Close to everything

4/10 Dåligt

Melissa, Camden

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Dangerous pool!
This is the worst hotel I've stayed in on my many trips to Bali. First of all I was shown to a room with a charmless view of an overgrown patch of land. I asked to be moved towards the pool on the ground floor. This was okay but the pool is very dangerous. There are no steps going into the pool and it is 1.2 meters throughout. It is very, very difficult to get into and out of with ladders that are hazardous. I had a very bad slip down the ladder injuring my leg severely. This was a business trip for me and I just wanted to relax with a quick swim at the end of the day- after the fall, I didn't bother with the pool. The night manager was really great in allowing me to stay late on my check out day due to the incident and the fact I'd had to put up with very loud Chinese people in the pool at 630 am. They greedily ate the breakfast buffet and really had no manners. They made me feel sick watching the way they ate. WiFi was extremely bad. The lady that did reflexology on my feet at the spa was great but the spa is hotter than outside! All walls are made of glass with one tiny air conditioner. If you want to use a sauna, go there!

8/10 Bra

Patrick, Tasmania

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
Great place to stay . Clean comfortable room. Friendly helpful staff. Close to Starbucks and restaurants. We have stayed three times and will be back again.