Exteriör

Recensioner av Mercure Bali Legian

4 out of 5
Mercure Bali Legian
Jl Legian No 328 - Legian Kelod Kuta, Legian, Bali

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 339 av 821 recensioner" "
8 - Bra i betyg. 307 av 821 recensioner" "
6 - Okej i betyg. 109 av 821 recensioner" "
4 - Dåligt i betyg. 42 av 821 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 821 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ulrika

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Otroligt trevlig personal! Fantastisk frukost!!
Bodde här 4 nätter i februari 2023
Svar från Sussy Rosiani Asst. Front Office Manager 26 feb. 2023
Dear Urika, Greetings from Mercure Bali Legian…I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our resort.We are absolutely delighted to read that you were 100%relaxed and enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.With my best regards,Sussy Rosiani Asst. FO Manager

10/10 Fantastiskt

Ádám

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is perfect, clean and modern! Staff is always friendly and kind. Recommend this hotel to everyone!
Bodde här 5 nätter i april 2024

8/10 Bra

Michael

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Het verblijf was goed alleen zijn de kamers iets te gehorige.
Bodde här 3 nätter i april 2024
Svar från Sussy Rosiani - Front Office Manager 25 apr. 2024
Dear Ms/Mrs. Michael, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

tom

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 8 nätter i april 2024
Svar från Sussy Rosiani - Front Office Manager 25 apr. 2024
Dear Ms/Mrs. Tom, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed my stay. Great location. Great room. My only complaint would be the room had a moldy smell which I know is common in tropical climates.
Bodde här 4 nätter i april 2024
Svar från Sussy Rosiani - Front Office Manager 25 apr. 2024
Dear Ms/Mrs. Christopher, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love staying at the Mecure Legian, the staff are amazing and nothing is to much effort. Only place my family and I stay when in Bali. Thanks Mecure for an amazing time.
Bodde här 7 nätter i april 2024
Svar från Sussy Rosiani - Front Office Manager 19 apr. 2024
Dear Mr/Mrs. Deborah, We very much appreciate your comments regarding your stay at the Mercure Bali Legian,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Shelley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was cool not warm...staff lovely . Hotel clean...good area...location.
Bodde här 8 nätter i april 2024
Svar från Sussy Rosiani - Front Office Manager 19 apr. 2024
Dear Mr/Mrs. Shelley, We very much appreciate your comments regarding your stay at the Mercure Bali Legian,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Tawee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
ดีมาก และประทับใจ
Bodde här 1 natt i mars 2024
Svar från Sussy Rosiani - Front Office Manager 12 apr. 2024
Dear Mr/s. Tawee, We very much appreciate your comments regarding your stay at Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Bra

Brent

Bodde här 3 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 31 mars 2024
Dear Mr. Brent,We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Shashi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good staff service lot of thanks and enjoyed my Holidays.
Bodde här 5 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 28 mars 2024
Dear Mr/s. Shashi, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Geoffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 14 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 28 mars 2024
Dear Mr/s. Geoffrey,Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Trae

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 22 mars 2024
Dear Mr/s. Trae, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

6/10 Okej

Steven

Gillade: Personal och service och bekvämligheter
Needs some TLC and some deep cleaning. Shower had a few mould patches and pool areas were showing their age with loose tiles etc (one pool area was starting a renovation as I left) Staff are awesome and super friendly
Bodde här 5 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 22 mars 2024
Dear Mr. Steven, Greetings from Mercure Bali Legian, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations.I understand your disappointment, and I have addressed your concerns to my team member and ensure you that we have already taken appropriate action to prevent future occurrences and for our better improvement.Thank you again for sharing your experience, and we hope you will give us an opportunity to better serve you in the future.

10/10 Fantastiskt

Jodie

Reste med sin partner
I visit every 6 months and it’s always 5 star
Bodde här 11 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 22 mars 2024
Dear Mr. Jodie, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

10/10 Fantastiskt

Vanessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel sympa
Bodde här 9 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 22 mars 2024
Dear Vanessa,Greetings from Mercure Bali Legian, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

10/10 Fantastiskt

Jeremy J

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
12pm is standard checkout time. Staff were fantastic. Always happy and provided great service. The location is great. South - Kuta and all the fun stuff. North - Seminyak with better quality and great restaurants. Head down to beachfront and all that Garlic Lane has to offer.
Bodde här 7 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 14 mars 2024
Dear Mr. Jeremy J, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 14 mars 2024
Dear Ms/Mrs. Sandra, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

steven

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was amazing everything was great
Bodde här 7 nätter i mars 2024
Svar från Sussy Rosiani - Front Office Manager 14 mars 2024
Dear Mr/s. Steven, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Eric

Bodde här 14 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 14 mars 2024
Dear Mr/s. Eric, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Awhina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 3 mars 2024
Dear Awhina, Greetings from Mercure Bali Legian, Thank you for sharing your pleasant experience with us! We were delighted to hear that you and your friend enjoyed the facilities & services deliver from our team, We will pass your compliments to all the team for their attentive service.We look forward to being able to welcome you back to enjoy another exciting Holiday, sometime soon.With gratitude,Sussy Rosiani Front Office Manager

6/10 Okej

Kerri, Crestmead

Reste med familjen
Gillade: Renlighet och personal och service
Merxure Legian is central too great shopping and great doos like Fat Chow, however we had boomed a king exexutive suite, which appearance was fabulous, however the mini fridge was too big for the cupboard space and jammed everytime you open and closes it, The huge magnificent bath, would probably take 2 hours to fill as the water pressure was terrible just for the bath. Both vanity sinks plugs were push downs and did not work… just little things though. Two great pools, semi attentive bar staff, again understanle for the size of the place. Unfortunately we would not stay there again and would opt for accommodations off the main roads due to the traffic noise, which in Bali runs 22hours a day.
Bodde här 8 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 29 feb. 2024
Dear Ms/Mrs. Kerrie,Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Bali Legian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

inga

Reste i grupp
Gillade: Bekvämligheter
Reception staff lack communication we had problem with transfer from and to the airport.
Bodde här 4 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 26 feb. 2024
Dear Mr/s. Inga,Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

wayne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good fitness centre, good breakfast
Bodde här 9 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 22 feb. 2024
Dear Mr/Mrs. Wayne,We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Go to the Mercure legian each trip as I enjoy the hotel. But next time I would ask for a room 2or3rd floor,as the ground was very noisy with the people upstairs moving chairs and children running up and down
Bodde här 7 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 17 feb. 2024
Dear Mr. James.We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Thomas

Reste med sin partner
Gillade: Bekvämligheter
Everything suited our needs, well situated, staff excellent, amenities more than adequate, would use this hotel again.
Bodde här 3 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 17 feb. 2024
Dear Mr. Thomas.We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

2/10 Väldigt dåligt

Brijesh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love the hotel area location and plunge pool. specially l love the morning Breakfast. Also the hotel staff is really good.
Bodde här 3 nätter i februari 2024
Svar från Sussy Rosiani - Front Office Manager 29 feb. 2024
Dear Ms/Mrs. Brijesh,Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Bali Legian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Nathan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are just amazing, you are treated like a VIP guest, a great place to stay in a great location with great overall service
Bodde här 3 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 2 feb. 2024
Dear Mr. Nathan,We appreciate the time you have spent on providing an excellent rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Satwinder

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay and super friendly people. Only downside is that the room had mosquitoes. The staff even tried to solve the mosquito issue which unfortunately only helped for the night. But that’s not something to blame the hotel for. The spa the pool and the tour operator within the hotel were outstanding!
Bodde här 5 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 2 feb. 2024
Dear Mr. Satwinder, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

zaid

Gillade: Renlighet, personal och service och boendets skick och faciliteter
9yrs old - Gym was excellent.
Bodde här 7 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr. Zaid,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Jareth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr/Mrs. Jareth,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Mishelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr/Mrs. Mishelle,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Dawn

Bodde här 9 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 22 mars 2024
Dear Mr. Dawn, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

10/10 Fantastiskt

THEN

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr/Mrs. Then,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Julian

Reste med familj och småbarn, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Nice and central for the things I wanted to do
Bodde här 8 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr/Mrs. Julian,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Brittoni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service, close to everything and clean
Bodde här 7 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr. Brittoni,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Jaime Siu Hin

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property is located close to Jalan Legian. It is also not too far from the beach.
Bodde här 9 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr/Mrs. Jaime Siu Hin,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Tolga

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr. Tolga,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Caterina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Ms/Mrs. Caterina,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was quiet and had two nice swimming pools and bars. I also had a pool in my room which was excellent.
Bodde här 7 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr. Ms/Mrs. Michelle,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

6/10 Okej

Matthew

Bodde här 5 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 1 feb. 2024
Dear Mr. Matthew,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Glenn

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
This was a fantastic stay. Everything was excellent. Staff, location, rooms and breakfasts were all great Location was key as it was only short walk to the beach and shopping was great with alot of variety We have been travelling to Bali for 10 years and we were very happy with the Mecure Legian
Bodde här 2 nätter i december 2023
Svar från Sussy Rosiani 14 jan. 2024
Dear Mr. Glenn,Greetings from Mercure Bali Legian,We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and your comments enable us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy Rosiani

10/10 Fantastiskt

Darren

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 31 dec. 2023
Dear Mr. Darren,We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

James Christopher

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was an amazing place to stay, especially with children
Bodde här 7 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 31 dec. 2023
Dear Mr. James, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Marcus Paul

Bodde här 3 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 31 dec. 2023
Dear Marcus Paul, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Roger David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 1 jan. 2024
Dear Mr. Roger David, Greetings from Mercure Bali Legian We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

wing yin

Bodde här 3 nätter i december 2023
Svar från Sussy Rosiani - Front Office Manager 1 jan. 2024
Dear Mr. Wing Yin, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

nicola

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had room with own pool, heaven after a day out having a dip in privacy. Hotel close to shops and restaurants, ATM on site or offical money change shop opposite
Svar från Sussy Rosiani - Front Office Manager 17 feb. 2024
Dear Mr/Mrs. Nicola.We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Fantastiskt

Jonathan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aircon was on 24/7 Loved it. Pools were clean and NOT adults only, amazing lil gym and an awesome spot to be in.
Bodde här 8 nätter i november 2023
Svar från Sussy Rosiani - Front Office Manager 1 jan. 2024
Dear Mr. Jonathan, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations. We have noted your concerns and have addressed your comments to our executive housekeeper and ensured you that we have already taken appropriate action to prevent future occurrences and for our better improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fantastiskt

Marea

Bodde här 7 nätter i november 2023
Svar från Sussy Rosiani - Front Office Manager 1 jan. 2024
Dear Mr/s. Marea, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

8/10 Bra

Charles

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we arrived at hotel 9.30 am our room wasn’t ready until 2pm , needed to change clothes due to temperature
Bodde här 7 nätter i november 2023
Svar från s 1 jan. 2024
Dear Mr. Charles, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations. We have noted your concerns and have addressed your comments to our executive housekeeper and ensured you that we have already taken appropriate action to prevent future occurrences and for our better improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.