Wanted to try staying in Kuta/ Legian area thats why we chose this hotel. We only stayed 1 night on Saturday in Dlx premium king ocean view which is more premium price compare to garden view.
The room itself was spacious enough to accommodate 2A 2C (5y & 18months) and the view from the room was great.
However, On Saturday night in Kuta-legian area often used by motorcycle group to do track/race without permission. It happened even after midnight, maybe until 2 am? It was extremely loud.
I could not sleep because of this, when I called to the hotel staff they apologized and said police was around the area, yet the noise was there.
In the morning , in the hall area there was noise from other guests..
during breakfast I told my story to the restaurant staff, she tentatively listened to my story and followed up to the guest relation manager , in the end we got late check out as complimentary. Thank you.
The breakfast was great with alot of varieties.
The kids club was fabulous, many of activities, staffs were very friendly, we can leave our kid 4 years old above there to enjoy the activities for free. My 5 year old kid love it very much. He played and followed the activities there until we left the hotel. He said that he loves kids club very much.
Well.. we might come back for the kids club. But we will not book for the ocean view due to noise problem.