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Recensioner av ibis Leicester City

3 out of 5
ibis Leicester City
St. George's Way, Constitution Hill, Leicester, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 293 av 994 recensioner" "
8 - Bra i betyg. 425 av 994 recensioner" "
6 - Okej i betyg. 176 av 994 recensioner" "
4 - Dåligt i betyg. 56 av 994 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 994 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

evalill

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Bodde här 8 nätter i juli 2022
Svar från ibis Team 24 aug. 2022
I hope you can let us know how we could improve so we can be better for guests!

8/10 Bra

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sängen var för hård och kuddarna för höga och hårda. Annars var allt ok😊.
Bodde här 1 natt i december 2018

8/10 Bra

Torgny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fräscht, ordning och reda
Fräscht Hotel nära järnvägsstationen, Har allt som behövs för en kortare afgärsresa
Bodde här 1 natt i september 2018
Svar från ibis Leic 9 okt. 2018
Many thanks for your review, we are so pleased to hear you enjoyed your short trip and hope to see you again. Kind regards Sarah Clarke General Manager

4/10 Dåligt

Sanna

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not happy
Hotell room was dusty, we had to tell the receptionist about cleaning and changing towels. No cleaning was done then - just a change of towels and emptying bins. Construction work was going on during our stay. And if we would have got the information days before and not late at night when we arrived - we would have chosen another hotel.
Bodde här 3 nätter i september 2017

8/10 Bra

Stellan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Omar, stockholm

Gillade: Personal och service och boendets skick och faciliteter
Sängen är obekväm
Sängen är obekväm / The bed is Not comfortable

6/10 Okej

MAZ

Bodde här 1 natt i april 2024
Svar från Karishma 1 maj 2024
Thank you for taking the time to leave us with a rating! Thank you for choosing to stay with us at Ibis Leicester City, Maz and we hope to welcome you back soon!

4/10 Dåligt

Andrew

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was massively over priced.
Bodde här 1 natt i april 2024
Svar från Mr C 30 apr. 2024
Dear Sir,Thank you for your comments regarding your stay. We are competitively priced.We look forward in seeing you on your next visit to us.Kind regardsAmit Chandehoke

10/10 Fantastiskt

Colin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All staff i dealt with was polite friendly and looked after me ok
Bodde här 2 nätter i april 2024
Svar från Mr C 14 apr. 2024
Dear Colin,Thank you for the comments regarding your stay with and it has been an enjoyable one.It gives me great pleasure that our team at the hotel looked after you and made your stay pleasant.We look forward in seeing you again.Kind regardsAmit Chandehoke

8/10 Bra

YOUSEF

Bodde här 1 natt i mars 2024
Svar från Radek 14 mars 2024
Good afternoon,Thank you for taking your time to review your stay with us. We are delighted you have enjoyed your stay and hope to see you again in the future

2/10 Väldigt dåligt

Osiomwan

Bodde här 1 natt i mars 2024
Svar från Mr C 28 mars 2024
Dear Sir,Thank you for your comments regarding your stay with us.We look forward in seeing you.Kind regardsAmit ChandehokeGuest Service Manager

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Mr C 2 mars 2024
Dear Steve,Thank you for your positive comments regarding your stay and it has been an enjoyable one.We look forward on your next visit to us.Kind regardsAmit Chandehoke

6/10 Okej

Robert

Very basic but did the job
Bodde här 1 natt i februari 2024
Svar från Radek 27 feb. 2024
Good afternoon,Thank you for taking your time to review your stay. We are happy we have met your standards. we hope you will stay with again in the near future.

10/10 Fantastiskt

Daniel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay at,clean,great staff and next to city centre would recommend
Bodde här 1 natt i februari 2024
Svar från Mr C 17 feb. 2024
Dear Sir,Thank you for your positive comments and it gives me great pleasure that you enjoyed your stay with us.Kind regardsAmit Chandehoke

8/10 Bra

Duncan

Reste med sin partner
Gillade: Renlighet och personal och service
Was lovely. Clean and the staff were nice. Only issue was the tiny car park, so had to park at the station
Bodde här 1 natt i februari 2024
Svar från karishma 12 feb. 2024
Warmest greetings from Ibis Leicester City, Duncan! Thank you for the kind review, I am delighted hear about your stay. We apologise about the parking due to the location. We hope to see you again soon for another pleasant stay! Kind Regards, Karishma

6/10 Okej

rebecca

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Hotel key down by how noisy the rooms are. No escape from traffic noise with windows shut, then a very loud whistle when they are closed & there's wind.
Bodde här 2 nätter i januari 2024
Svar från Mr C 1 feb. 2024
Dear Sir,Thank you for the positive comments regarding your stay with us. I apologise in regards to the noise as we are a city centre hotel.We look forward on seeing you on your next visit.Kind regardsAmit ChandehokeGuest Service Manager

6/10 Okej

Louise

Gillade: Renlighet och boendets skick och faciliteter
It was noisy. I couldn’t get the tv to work. Couldn’t work the lift with room key so ended up using the stairs. Had to wait at least five minutes for a member of staff to help with a query
Bodde här 1 natt i januari 2024
Svar från Mr C 26 jan. 2024
Dear Sir,Thank you for your valuable feedback. I sincerely apologise for the inconvenience you have faced during your stay with us.We look forward in seeing you again.Kind regardsAmit ChandehokeGuest Service Manager

10/10 Fantastiskt

Lili

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Mr C 20 jan. 2024
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke

10/10 Fantastiskt

Wael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay.
Bodde här 2 nätter i januari 2024
Svar från Mr C 20 jan. 2024
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke

8/10 Bra

Anita

Reste i grupp, Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
.
Bodde här 1 natt i januari 2024
Svar från Karishma 23 jan. 2024
Warmest greetings from Ibis Leicester City, Anita. Thank you for choosing to stay with us and we hope to welcome you back soon in the near future! Kind Regards, Karishma

8/10 Bra

Daniel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från karishma 23 jan. 2024
Thank you for choosing to stay with us at Ibis Leicester City! We hope your next stay is as pleasant as the previous one. Kind Regards, Karishma

4/10 Dåligt

Laura

Bodde här 1 natt i januari 2024
Svar från Karishma 23 jan. 2024
Thank you for taking the time to leave us with a rating! We would love to know what went wrong with your stay, so we can help to make your experience better. Kind Regards, Karishma

10/10 Fantastiskt

Harsh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value.
Quick check in and check out. Nice room with all amenities to a good standard and very clean. Friendly staff. Only one lift so had to wait a while when it’s busy. Breakfast is very pricey so didn’t try it
Bodde här 1 natt i januari 2024
Svar från Mr C 9 jan. 2024
Dear Sir,Thank you for the positive comments regarding your stay with us. We at Ibis Leicester aim to provide the excellent customer service and I am happy that you have enjoyed your stay with us.We look forward in seeing you again.Kind regardsAmit Chandehoke

10/10 Fantastiskt

Lucy

Bodde här 1 natt i december 2023
Svar från Karishma 23 jan. 2024
Thank you for choosing to stay with us at Ibis Leicester City, Lucy! We hope your next stay is as pleasant as the previous one. Sincerely, Karishma

10/10 Fantastiskt

Dale

Bodde här 1 natt i december 2023
Svar från Mr C 20 jan. 2024
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Radek 15 dec. 2023
Good evening,Thank you for the positive feedback. We are happy you have enjoyed your stay with us and hope to see you more often at Ibis Leicester City.

10/10 Fantastiskt

Venessa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and amazing gin and tonics!
Bodde här 2 nätter i december 2023
Svar från Radek 15 dec. 2023
Good evening,Thank you so much for the lovely comments and hope to see you soon some time.

2/10 Väldigt dåligt

Craig

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel rather ran down, rooms were terrible, lift didn’t always work. Staff were rude
Bodde här 1 natt i december 2023
Svar från Radek 10 dec. 2023
Good evening,We are sorry your stay was not up to your standards. We hope you will visit us again, so we can improve and allow you to enjoy your stay much more than last time!

8/10 Bra

Wayne

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel in a good location
Booked a disabled twin room however initially they gave me a double but that was quickly rectifying. Friendly check in and a comfortable room, well located for the centre (10-15 mins walk). Decent breakfast and a nice overall stay.
Bodde här 1 natt i december 2023
Svar från Radek 9 dec. 2023
Good afternoon,thank you for taking your time to review your stay. We are glad we could be of help and hope to see you again soon.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Radek 9 dec. 2023
Good evening,We are glad you have enjoyed your stay with us and hope to see you more often at Ibis Leicester City

10/10 Fantastiskt

PETER

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking was a bit of a challenge but hotel was really helpful. Room was great. Can’t fault it
Bodde här 1 natt i december 2023
Svar från karishma 5 dec. 2023
Warmest greetings from Ibis Leicester City, Peter! Thank you so much for your lovely comments. We hope you stay with us again in the near future! Sincerely, Karishma

8/10 Bra

DUNCAN

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från karishma 5 dec. 2023
Warmest greetings from Ibis Leicester City, Duncan! Thank you for taking the time to leave us a review! We hope you enjoyed your stay and we hope to see you again soon! Kind Regards, Karishma

10/10 Fantastiskt

Leslie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to railway station
Bodde här 2 nätter i november 2023
Svar från karishma 25 nov. 2023
Thank you very much for choosing to stay with us at Ibis Leicester City, Leslie! We hope your next stay with us will be as pleasant as your previous one. Thank you and see you again soon! Kind Regards, Karishma

6/10 Okej

Stephen

Reste med familjen
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Mr C 20 nov. 2023
Dear Sir,Thank you for the comments regarding your stay and it has been enjoyable one.We look forward in seeing you again.Kind regardsAmit Chandehoke

10/10 Fantastiskt

Nicola

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Ive stayed at this hotel before and i would stay again. Great location, lovely comfortable room. Helpful staff.
Bodde här 1 natt i november 2023
Svar från Mr c 20 nov. 2023
Dear Sir,With warmest greetings from Ibis Leicester. Thank you for the positive comments regarding your stay and it has been an enjoyable one.We look forward in seeing you..Kind regardsAmit Chandehoke

8/10 Bra

Clare

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great for work visit.
Great location for city centre. Also helpful there was parking on site. Staff were really friendly. Room was perfect for an overnight work trip.
Bodde här 2 nätter i november 2023
Svar från Radek 16 nov. 2023
Good afternoon,Thank you for your lovely comments regarding your stay. We hope to see you again in the future.

2/10 Väldigt dåligt

Abid

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
On arrival the glass panel at the front of the hotel was smashed which didn't create the best of confidence in the hotel. On entering the room it was dirty, carpet had not been cleaned the bed was badly made and the bathroom was a mess. There was urine on the toilet seat. Completely unacceptable and would avoid. On informing the hotel we were offered a complementary coffee for our troubles.
Bodde här 1 natt i oktober 2023
Svar från Radek 12 nov. 2023
Good afternoon,Thank you for taking your time to review your stay at Ibis Leicester. We apologise for your troubles and I do agree with you, it is totally unacceptable. We will be passing on the comments to housekeeping to make sure this never happens again. However, you will be pleased to know the glass front door have been replaced. Once again we are so sorry for your troubles.

4/10 Dåligt

Fatima

Affärsresenär, Reste med familjen
Gillade inte: Bekvämligheter
The bathroom/toilet had a very bad foul smell continuously throughout our stay which is unacceptable.
Bodde här 2 nätter i november 2023
Svar från Radek 11 nov. 2023
Good evening,Thank you for taking your time to review your stay with us. I am sorry you have experienced a foul smell from the toilet. We will look into this to ensure this will not repeat again.

10/10 Fantastiskt

Andy

Bodde här 1 natt i november 2023
Svar från karishma 11 nov. 2023
Thank you for taking the time to leave us with a rating! Thank you choosing to stay with us at Ibis Leicester City and we hope your next visit will be as pleasant as your previous one! Kind Regards, Karishma

8/10 Bra

Dawn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The hotel was adequate. We will be back in January 2024 & again later next year. We have shows booked.
Bodde här 1 natt i oktober 2023
Svar från Radek 4 nov. 2023
Good afternoon Dawn,Thank you for your lovely comments regarding your stay with us at Ibis Leicester and we look forward to seeing you next year.

8/10 Bra

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only short overnight stay. No problems encountered.
Bodde här 1 natt i oktober 2023
Svar från Radek 1 nov. 2023
Good evening,Thank you for the nice comments regarding your stay with us. hope to see you again in the future.

6/10 Okej

Tony

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Radek 29 okt. 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

6/10 Okej

Jasett

Gillade: Renlighet och personal och service
It was ok for what we needed it for a place to rest your head after the women’s football.Its true to name budget and basic
Bodde här 1 natt i oktober 2023
Svar från Radek 29 okt. 2023
Good afternoon,Thank you for taking your time to review your stay with us. We would love to hear how we could improve our hotel and make it more than just a basic hotel.

10/10 Fantastiskt

Shaun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Away for football!
Bodde här 1 natt i oktober 2023
Svar från Radek 29 okt. 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Radek 29 okt. 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

8/10 Bra

Paul

Bodde här 1 natt i oktober 2023
Svar från Radek 29 okt. 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

10/10 Fantastiskt

Wayne

Bodde här 1 natt i oktober 2023
Svar från Radek 29 okt. 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

6/10 Okej

Debbie

Gillade: Personal och service
Bodde här 2 nätter i oktober 2023
Svar från Karishma 25 okt. 2023
Warmest greetings from Ibis Leicester City, Debbie! Thank you taking the time to leave us a review. I would love to know what we could have done to make your experience even better. We hope to welcome you back soon! Kind Regards, Karishma

10/10 Fantastiskt

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great stay
My wife as a gluten intolerance it was good to find suitable food at breakfast
Bodde här 1 natt i oktober 2023
Svar från Karishma 25 okt. 2023
Warmest greetings from Ibis Leicester City, Daniel! I am so pleased to hear that we could cater all your needs. Thank you for choosing to stay with us and we hope to welcome you back soon! Sincerely, Karishma

8/10 Bra

Natasha

Bodde här 2 nätter i oktober 2023
Svar från Karishma 25 okt. 2023
Thank you for choosing to stay with us at Ibis Leicester City, Natasha! We are glad that you enjoyed your stay and we hope to welcome you back soon. Sincerely, Karishma