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Recensioner av Regency Hotel

3 out of 5
Regency Hotel
360 London Road, Leicester, England

Recensioner

6,4
10 - Fantastiskt i betyg. 48 av 333 recensioner" "
8 - Bra i betyg. 107 av 333 recensioner" "
6 - Okej i betyg. 83 av 333 recensioner" "
4 - Dåligt i betyg. 44 av 333 recensioner" "
2 - Väldigt dåligt i betyg. 51 av 333 recensioner" "

6,8/10

Renlighet

7,4/10

Personal och service

6,2/10

Bekvämligheter

6,0/10

Boendets skick och faciliteter

4,2/10

Hållbarhet

Recensioner

8/10 Bra

Erik

Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Good Value
God value for the money. Nothing fancy, but familiar with ok service. Good breakfast!
Bodde här 4 nätter i oktober 2018

4/10 Dåligt

Niclas

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Har säkert varit fint, men uppgradering gjord sista gången 1967 eller så? Sängar som sett bäst före datum för 20 år sedan. Frukosten var den sämsta full English jag någonsin haft på mina ca 100 besök i England. Undvik

6/10 Okej

Andy

Gillade inte: Bekvämligheter och boendets skick och faciliteter
This property has seen better days... Morning after first night of two night stay I discovered the cold tap on the handbasin was not working. I alerted the management and, as they did not offer to fix the tap, I asked for a room change which they implemented straight away. No problems the second night.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Samaila

Gillade: Renlighet och boendets skick och faciliteter
Amazing place, the attendant was super nice to me. Showed me directions to get to my place.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Stuart

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Historical, Friedly Service, Clean
Nice place with an interesting history. Friendly staff, excellent service and immaculately clean. Pricing was fair considering I booked it for the very same night I was making the booking
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Peter

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

Miriam

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

6/10 Okej

Reba

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This was a VERY last minute booking as I arrived at another hotel which was terrible, this one was slightly better, but much more expensive, and not justified. I understood they weren't ready for our arrival, however, if the room is showing as available, it should be ready to go. I had to go back to the reception 3 times to get toilet roll an extra mug as there was only 1 and handwash/shower gel as the one in the room had finished. The room was very cold upon entry as the window was open and there is no heating in the room. There are no smoking signs all around the hotel, but you can smell the cigarette smoke in the corridors. Prices should be reduced for its current state. The bar is showing on the website but it is closed for renovations. The whole hotel was probably beautiful in its heyday but very much run down now and in need of a lot of money being spent to make it what could be a stunning property and incredibly central.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Gita

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Marcella

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

6/10 Okej

Charles

Reste med sin partner
Gillade: Renlighet och personal och service
Old fashioned hotel needs usb update and the bar open
Bodde här 1 natt i september 2023

4/10 Dåligt

David

Affärsresenär
Gillade inte: Personal och service
Not too great
Very dissapointed, photos looked great. Room was not the best, very old. Bathroom needs updating, missing tiles, poles, mould.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Rebecca

Bodde här 1 natt i september 2023

4/10 Dåligt

Tia

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotel needs cleaning
Bodde här 2 nätter i september 2023

8/10 Bra

Jan

Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

G

Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Shaun

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Very disappointing
Bodde här 2 nätter i juni 2023

4/10 Dåligt

Colin

Bodde här 2 nätter i juni 2023

8/10 Bra

Jason

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff r really helpful
Bodde här 1 natt i juni 2023

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean property. Would stay again.
Bodde här 2 nätter i maj 2023

2/10 Väldigt dåligt

Linda

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avoid!!!!
It was dirty and shabby, avoid this hotel
Bodde här 4 nätter i april 2023

2/10 Väldigt dåligt

Linda

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avoid this hotel
Avoid this hotel at all costs. The photos on the site must have been taken years ago. Room smelly and shabby. Bedding didn’t look clean. We checked out after one night of a four night stay.
Bodde här 4 nätter i april 2023

8/10 Bra

Rhys

Bodde här 1 natt i mars 2023

2/10 Väldigt dåligt

Jack

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worst hotel I have ever stayed, upon entry there no one on reception. When they finally come down after multiple phones the member of staff stunk of drunks and clearly should not of been there. But then the door to my room appeared to have been broken in before plus I got trapped in there trying to leave. The entire time I was there I feared what would happen. I WOULD NEVER STAY THERE AGAIN!!!!
Bodde här 1 natt i januari 2023

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Disappointed
Disappointed Decor very dated Very basic Reception unmanned on arrival and very laid back Room no mugs/ tv really poor signal no picture just fuzzy Dripping shower all night and unable to change radiator temperature Last time stayed wedding evening
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Steve

Bodde här 1 natt i oktober 2022

2/10 Väldigt dåligt

Pritesh

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

6/10 Okej

Christine.

Gillade inte: Boendets skick och faciliteter
Restaurant was closed and had been for 6 months due to renovations. Had hugh builder sized mugs and no spoon to make drinks. Entrance to hotel not clearly visible and easily missed
Bodde här 2 nätter i augusti 2022

4/10 Dåligt

DAVID

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Won't be staying again.
Not what it looked like in the photos. Very disappointing condition. The photos are either very old or shopped. No one manning reception. A very tired and disappointing hotel and vastly overpriced.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Matthew

Gillade inte: Personal och service
Bodde här 1 natt i juni 2022

8/10 Bra

Jeff

Bodde här 1 natt i april 2022

4/10 Dåligt

Michael

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dirty and needs upgrading urgently
The bar area is lovely but the room was disgusting. A paper thin, rock hard, stained mattress, stains on the walls, carpets and the fabric on the chairs. A random tin of paint on top of the wardrobe and a grubby bathroom.
Bodde här 1 natt i februari 2022

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Basic
Very basic, bedding clean but furniture damaged and overall cleanliness could have been improved
Bodde här 2 nätter i februari 2022

2/10 Väldigt dåligt

Mark

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avoid
Very poor Avoid
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Lee

Bodde här 2 nätter i oktober 2021

8/10 Bra

Hugh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

6/10 Okej

Michael

Bodde här 1 natt i oktober 2021

8/10 Bra

enrico

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Amin, New Cairo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient stay. Clean. Friendly accommodating staff.
Bodde här 1 natt i augusti 2021

6/10 Okej

Julie

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Dirty and very tired rooms.. smells damp..
Dirty towels bedding and carpet.. Mould in bathroom. Wall paper coming off..broken blind.. faulty tv which was unuseable.. smells damp n mouldy..sleep on top of covers due to the dirt... didnt use shower due to dirty towel..carpet has not been hovered between visits..
Hair and dirty not been hovered between customers
Dirty towels
Dirty bedding
Mouldy bathroom
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Luther

Bodde här 2 nätter i augusti 2021

2/10 Väldigt dåligt

Mark

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel dilapidated disgrace.
The worst hotel experience. Firstly facilities not as described the restaurant was not just available but room boarded up and clearly not used for long time. So no meals available despite paying extra for breakfast on booking. On arrival in rear car park only 3 abandoned cars rusting in corner. Then actually saw rats running from rear of hotel! On checking in had to pay for full reservation before given rom keys. Realised money up front because staff knew state of hotel. Hotel in poor state of repair. Not seen any restoration in years. First room no10 offered was dirty snd stank of bleech plus toilet seat was broken, shower not working. Offered 2nd room no20 which wasnt much better. The whole hotel feels dilapidated, offers little in way of facilitues, generally unkempt to point of being unhabitable. I left after first night! No way i coukd spend second night in this hole! Staff suggested i complain to manager and request refund. However, manager was NOT on site or available.
Bodde här 2 nätter i augusti 2021

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible Experience
Parts of the hotel were being refurbished and the whole place looked very tired and outdated. The reception was never manned by a member of staff. When I checked in and when I wanted to speak to someone I had to phone and wait for someone to appear. The room was reasonably clean but big damp marks, a very uncomfortable bed, and the mirror in the bathroom was balanced on the towel rail, the TV didn't work and some of the furniture was broken. I was woken up at 2 am by shouting, doors slamming, loud TV, and more noise which went on for over an hour. No breakfast was available despite the fact I had paid for it, because of the refurbishment. The staff tried their best but the whole stay was awful.
The bedroom with damp in the corner and broken furniture.
Bathroom where the mirror hadn't even been put up
Reception - never manned with a boarded up door.
Bodde här 1 natt i juli 2021

4/10 Dåligt

Alexander

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Tapiwa

Bodde här 1 natt i juni 2021

4/10 Dåligt

Mark

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poor Throughout
I booked with breakfast. Got a message in the morning of the booking stating "we don't do breakfast, get a refund through Hotels.com" Arrived, the room had a shoddy little electric heater on full blast to keep the room from being cold. It wasn't warm. The chair next to the desk the base had fallen off and just been rested on the legs. The bed was like a camp bed, every time you moved the springs squeaking. Old and tired throughout. Then to top it off... the worst of it, following a night here in the morning the shower had no hot water. Spoke to the office to be told "yeah sometimes we have an air lock in the pipes..run the hot tap in the bathroom for a bit" Ended up having a strip wash in the sink. I'm sat in a 3 start hotel right now..... believe me, the Regency is nowhere near a 3 star hotel.
Bodde här 1 natt i februari 2021

6/10 Okej

Vincent

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Easy check in, that was the only good thing. Room was dirty and curtains were broken,tv also had no signal, thankfully i was only there to sleep,
Bodde här 1 natt i november 2020

8/10 Bra

Fayaz

Gillade: Renlighet och personal och service
Good service s
Service is generally great in this place, but condition of the place isn’t great at all, a little bit of money should be spent on this place especially in relation to their showers, and just generally, a little bit of decoration wouldn’t go a miss.
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Alishia

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Stay
All the staff were friendly, the room was perfect for me and was cleaned daily
Bodde här 1 natt i mars 2020