Hotell i Lena

“Very good customer service.”

“I was disappointed because there was no where to put our clothes (no closet, no hangers, no iron or ironing board). There was 1 very small drawer & 3 knobs to hang something on above it(I hung my purse on it). The ventilator in the bathroom was hanging from the ceiling. It was previously taped with black electric tape. We let the front desk know & someone came & taped it back up. Before checkout (day 2), the tape was no longer holding it, so it was hanging from the ceiling again”

“Great staff!! My only complaint is the carpet. I hate carpet in hotels it feels SO dirty. No complaints otherwise!”

“It was close to all shopping needs.”

“Tyst och rent hotell.”

“Wonderful location, friendly staff and clean rooms. I will stay here again!”

“Super clean room and pool area. Bartender was awesome!”

“I was very disappointed with my stay at the Hyatt Regency. While I want to give credit where it’s due, the staff was friendly, professional, and did their best to accommodate me by switching my room the condition of the hotel itself was unacceptable. The first room was dirty and poorly maintained, so I requested a different room. Unfortunately, the second room wasn’t much better. There were cleanliness issues, damaged finishes, loose trim, missing or broken flooring, mold or mildew around the...

“Complementary breakfast would’ve been better than charging 1295 per person”

“The air conditioner did not cool the room and the television did not work.”

“Yes”

“The staff was very friendly & the room was very quiet & clean. Close to restaurants & shopping. Would definitely stay there again.”

“This is our second time staying at this location. Hotel is wonderful. Staff wasn't helpful or friendly at check in But everything was wonderful”

“The staff overall was nice the room was cleaned nicely but the room was very hot the air didn’t too much work and the some of our towels had holes in them. Also very noisy on the 3rd floor sounded like a football team was there”