Trippelrum för familj | Rumsbekvämlighet
Se tillgänglighet

Recensioner av Aartpark Hotel Inn At Lewiston

2 out of 5
Aartpark Hotel Inn At Lewiston
280 Portage Road, Lewiston, NY

Recensioner

6,6
10 - Fantastiskt i betyg. 145 av 638 recensioner" "
8 - Bra i betyg. 183 av 638 recensioner" "
6 - Okej i betyg. 99 av 638 recensioner" "
4 - Dåligt i betyg. 82 av 638 recensioner" "
2 - Väldigt dåligt i betyg. 129 av 638 recensioner" "

6,4/10

Renlighet

7,0/10

Personal och service

5,6/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

5,6/10

Hållbarhet

Recensioner

6/10 Okej

Anna

Bodde här 4 nätter i augusti 2022
Svar från Aartpark Team 14 sep. 2022
We appreciate your stay and feedback, thank you!

4/10 Dåligt

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place, but noise guests!
Great place, but we got a downstairs room and during the entire night someone on top was running and making alot of noise. So no sleep :( so walls and floor, somewhat thin.
Bodde här 1 natt i oktober 2017
Svar från Mike 18 okt. 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Väldigt dåligt

Telisha

Gillade inte: Personal och service
The bathtub water wasn’t running out it stayed in a while, water took about 4 minutes to get hot , refrigerator wasn’t working no toilet paper
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Jeyssi

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom was super tiny the walls/floors were dirty the beds had bed bugs and we got bitten by them and I tried to call the owner 14 times and he did not respond to any of my calls
Bodde här 2 nätter i april 2024

8/10 Bra

Halimah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

6/10 Okej

James

Good location for restaurants and access to Niagara River. Quiet setting. Room could have been a bit cleaner and TV had issues.
Bodde här 3 nätter i november 2023

4/10 Dåligt

Matt

Gillade inte: Personal och service och boendets skick och faciliteter
This place continues to get more and more expensive with 0 upkeep or maintenance.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

sam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place..easy to walk to the village
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Caitlyn

Bodde här 1 natt i oktober 2023

6/10 Okej

Laurie

Gillade: Personal och service
there was no carpet strip between the carpet and the tile file and nails were sticking up
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

ramona

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
no breakfast as advertised. no coffee in room. linens stained. remote did not work. hole in the bathroom door.
Bodde här 1 natt i oktober 2023

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Fishing trip
Check-in was a breeze. Front desk was really informative. Unfortunately the room was lacking. Walked in. Light didn't work. We eventually found the next day a plug was not in. The room came with a coffee maker. No cups. Waking up to no coffee in the morning and the front desk closed was a bummer. The bathroom walls around the shower have mold in the grout. Not very pleasant. Did not even want to use. Needed to warm up some food in the morning. Front desk wasn't open at 6am. Overall -- would stay there again for the price and convenience. Just wished the other stuff wa taken care of
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Mohammed

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
DONT BOOK THIS THEY WONT BE AVAILABLE AT ANY OTHER TIME BESIDES 3PM BUT THEY STILL HAVE THEIR LISITNGS UP AS IF THEY ARE ACCEPTING PEOPLE INTO THE HOTEL
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Levi

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Room was dirty coffee pot was dirty shower was dirty.. hotel had a mildew smell.. definitely would not recommend
Bodde här 1 natt i oktober 2023

8/10 Bra

Joshua

Reste i grupp
Close to trails for hiking!
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Lisa

Bodde här 2 nätter i oktober 2023

6/10 Okej

Phuc

Gillade: Personal och service
Ok
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Tabitha

Gillade: Renlighet och personal och service
Bodde här 1 natt i oktober 2023

6/10 Okej

Yoko

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Hillary

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Look elsewhere
VERY Unfriendly front desk person. Didn’t say hello or talk to me besides giving me the key. I had to ask where the room was and how to access to it. The room smelled very bad. Filthy shower curtain covered w orange soap scum & black stuff. Wallpaper peeling off. Coffee pot w/o coffee or cups. Tissue holder w/o tissue. No breakfast even though there are pics of it. Nice on the outside but seriously lacking in the inside. When we tried to reach the guy again bc the remote didn’t work, he would not come back to the office to help us. Another guy even knocked in his door but he would not answer. (Worst service ever!) The bed was comfortable & I liked the location being within walking distance to the river trail, grocery & restaurants.
Scum on shower curtain
Mildew in shower
Wallpaper coming off wall
Shower curtain
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Kathy

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It took 30 minutes for any staff to appear. By that time we were terribly worried about the quality of this property. They would not allow us to see the room beforehand. Because we were worried about safety of this place we decided not to stay. The manager was rude, it was hard to communicate with him. We walked out, went to our car and he threaten to call the police if we did not leave the property. This is totally unacceptable and I do not know how Expedia even excepted this hotel. Do not stay at this place.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Renae

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
The worst customer service ever!!!!
Let's see. When we got there, before 11pm, nobody was at the service desk. There's a number on the door that you can call, but no one answers that. There's also a bell you can ring, but, you guessed it... nobody answers that. Now I'm knocking on the door, still no one answers. Mind you I have a non refundable reservation. In the mean time 2 more couples have arrived. Now you got all 6 of us walking around the building knocking on anything that we think would help. After about 45 minutes of that someone finally comes to the door. Everyone goes inside where we the guest start trying to check ourselves in because the guy who answered the door doesn't speak any English, also doesn't know how to check us in. After about 90 minutes the hotel "manager" finally picks up his phone. Says he'll be there in 15 minutes. We get to our room and as soon as I started my blow dryer the electric in our room goes out. Okay they just need to reset the breaker. Good luck getting a hold of anybody. Called about 10 times thru out the night. Finally at noon the next day, the manager from last night knocks on the door to inform me check out was a hour ago. I told him about not having any electricity this whole stay. He looked confused so I mentioned maybe discounting a second night for me. He said he couldn't do anything like that for me. I shut the door in his face after wanting to hit him. He tried to run my card for the full price of another night. They didn't get it and I took 2 hours to get out.
Here is the hotel manager refusing to knock anything off of the rate for a second day.
That orange cord is the cord my husband had to run into our room so we can have light in the bathroom.
Bodde här 1 natt i september 2023

6/10 Okej

mariana

Reste med familjen
Staff wasn’t there when we left so we couldn’t check out. Most of the utilities are out of service
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Jeff

Reste med sin partner
This place was horrible as we enter so we noticed rooms melt like mildew and mold to as we approach the bathroom area the carpet was peeled back in the tack strips were sticking up with exposed tax sticking up as we entered the bathroom it was disgusting there was so much black mold in the shower tiles that we were unable to use the shower . I went up to the office and complained and they had a very lax a daisy oh I don’t care attitude and seemed insulted when I asked them to refund my money. . They could not refund my money because I booked it through Expedia so ice demand that he put us in a better room. The next room was slightly better it didn’t smell was still a lot of black mold in the showers in the carpet in the same place was exposed and ripped I would not recommend this place to anybody and I am hoping that Expedia will refund my money
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not a clean experience
The bedding and towels all had stains over all cleanliness was very disappointing
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Margarita

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom was disgusting, toilet was moldy like it hasn’t been clean in months! (took pictures) There were also spiders and spider webs obviously and also hairs on the floor, the smell was horrible. We ended up staying because we didn’t have no choice since it was late night. Do not recommend it!
Bodde här 1 natt i september 2023

4/10 Dåligt

Laurie

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel room is awful for the amount of money broken window, mold in the bathroom and tub
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Qader

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Horrible place to stay
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Mary

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Whatever promised on the website nothing was in there. Cleanliness zero. Terrible experience.
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Angel

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible customer service, dirty rooms
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Melvin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Mala igiene mala atención
Bodde här 1 natt i september 2023

6/10 Okej

Rodolfo

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet och personal och service
Limpieza y atencion al cliente

2/10 Väldigt dåligt

Adrian

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pictures when booking are false , non of the breakfast machines were working , all out of order , broken , no staff to check in or checkout , room i stayed in was dirty , fowl smell , A/C unit had mold on it so didnt use , carpet was torn up , bathroom door was split in two from knob to top , bathroom tub and shower dirty , tiles falling off , no safety chain lock on main door , this hotel should be removed from Expedia . I have pictures of everything if i could post i would have .
Bodde här 1 natt i augusti 2023

4/10 Dåligt

rob

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There were dead insects in one of the drawers, mould on everything including the mini fridge handle and all over the shower, shower curtain filthy, rug was ratty and torn and filthy, when I opened the bathroom door the front panel ripped off at the corner, exposing the gross MDF inside; this had clearly been busted for a while. I have no problem staying at a place with modest facilities but this was pretty gross. If you are staying for an exactly one-night aartpark concert trip banger, then go for it, but otherwise stay away.

10/10 Fantastiskt

Kate

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Kathy

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Super convenient
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Elba

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There is a nice restaurant, Syros, few minutes away from the hotel. The hotel hallway was dirty, the bathroom in the room was dirty; the curtain was dirty, near the toilet was dirty, the coffee machine was dirty, and there was no coffee to make in the room. Breakfast was to be included but there was none at the time we came down. When we got in, the attendant was sleeping and we have to call as there was no one at the reception area.I will not recommend this hotel to family or friends.
Bodde här 2 nätter i augusti 2023

4/10 Dåligt

Michael

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stain sheets on bed, hallways never cleaned or vacuumed! Heating unit in hall broken up laying on floor in hallway! Door entrances left open, never locked for security. Check in person came from upstairs about eight minutes after calling from front desk with a note to call for assistance! Check out no one there, note saying to leave your keys on counter and have a nice day! No one to talk to about new sheets ets. Would never stay again or recommend !
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Carla

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

8/10 Bra

Boqian

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Casimir

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Breanna

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Antonio

Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Lumir

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bedding was not changed - hair there was water dripping from the bathroom ceiling, cracked tiles...
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Muriel Gianella

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
All is bad
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

alexander

Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Bernardo

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smelly
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Oscar

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Asif

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Where dirty smelly room my kids couldn’t sleep because they where get bite by bedbugs it was a very uncomfortable trip I had with my family never experienced this before and I paid full price to stay at this hotel.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Umida

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not clean hotel especially bathrooms.
Bodde här 2 nätter i augusti 2023