"We paid âŹ472/night for a dark, bare room that felt more like a bunker. No balcony/outdoor, no charm, poor/none Wi-Fi, and a rickety bunk bed that wasnât even safe for kids (even the âsafety railâ was loose and fell to the floor).
The hotel is full of hidden fees: for ex you have to pay to use the small pool â âŹ7 per person/day. Same fee applies even if you just want a quick dip. Sunbeds at the private beach are then included in that fee but only 2 (even if you are paying for 4p).
The buffet (âŹ98 for our family) was underwhelming. The food was uninspired and we are not a picky family. Only water or wine was incl, not even soft drinks for the kids. Breakfast was equally poor â ex just bananas and kiwis as the âfresh fruitâ -no melon, pineapple etc. The machine coffee wasnât even drinkable.
It was clean, and I guess the staff tried, but this is far from even a poor 4-star standard. Much better options elsewhere for this price - The hotel is loud, the beach is rocky, and the water gets deep immediately.
We asked for a refund for at least the last night/nights and check out early - but were refused to get any money back by manager. They did give us a superior room with 4 beds on the floor. Small, but worked. And that room had WiFi and a functional shower.
There are far better options available â and at better prices at a better location, this was so off
1st room:
Safety box did not work
Flod in shower
No hot water
Dangerous bunkbed
No wifi "