Inomhuspool och solstolar

Recensioner av Casa Andina Premium Miraflores

4.5 out of 5
Casa Andina Premium Miraflores
Calle La Paz 463, Miraflores, Lima, Lima

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 632 av 1000 recensioner" "
8 - Bra i betyg. 277 av 1000 recensioner" "
6 - Okej i betyg. 60 av 1000 recensioner" "
4 - Dåligt i betyg. 13 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1000 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Joakim

Bodde här 3 nätter i juni 2022

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i januari 2021

10/10 Fantastiskt

stefan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Resande i Sydamerika
Bodde här 1 natt i december 2018

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location but no free wifi in room
There was no free wifi in the room. The free wifi in the loby was neither adequate fast. Bathroom had a trashcan without lid to be used for toilet paper. Breakfast continental bread was old. Room had balcony but could not be used since it was locked due to safety regulations.
Svar från elisabeth 2 apr. 2016
Dear guest. Thank you for sharing your comments at Hotels.com about your recient stay at our Casa Andina Private Collection Miraflores. First of all, I would like to apologize for the impression you took regarding the WiFi service. We would like to take this opportunity to tell you that we have implemented a new Wi-Fi service High Speed, which is an internet enhanced and exclusive that will allow you to enjoy a top navigation experience, which has a modest additional cost; we also have an internet free basic, in which you can check your email, social networking, etc. in our public areas such as lobbies and the restaurant. We are really taking account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we are sincerely hope to see you soon in the near future in our hotel or any of our other properties in Peru. Kind regards, Leslie Sanchez Manager

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything great
Great hotel, great location, but most important great and service minded people

10/10 Fantastiskt

Jeniffer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful, central location. Very clean and amazing customer service!
Bodde här 3 nätter i maj 2024
Svar från Oliver 20 maj 2024
Dear Jeniffer,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Michael, Miami

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente hotel con relación al precio, personal del hotel, extremadamente atento, desayuno muy bueno, excelente ubicación. Cualquier cosa que necesites solo te diriges a cualquier trabajador y siempre están dispuestos a ayudarte. Sin dudas recomendaríamos este hotel a todos.
Bodde här 8 nätter i mars 2024
Svar från Oliver 20 maj 2024
Hola, Michael:Gracias por compartir tus comentarios en Expedia. Fue un gusto recibirte en nuestro hotel Casa Andina Premium Miraflores.Me complace que hayas tenido una excelente estadía y que nuestras instalaciones hayan cumplido con tus expectativas. Espero sinceramente poder recibirte nuevamente.Saludos cordiales,Oliver BarrioGerente de hotel

10/10 Fantastiskt

Alexander

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful hotel in Miraflores. We stayed here after a trek on the Inca Trail, so it was wonderful to have a nice & comfortable hotel. The staff was very friendly - especially the bellhop who cared for our luggage while our room was being prepared. The bar was great and we really enjoyed the pool. Breakfast was great. However, dinner (at the same restaurant) was quite poor. It seems they were very understaffed. We waited over an hour for food & service, and the food was quite bad - an issue which they did not attempt to remedy. It's a pity because that restaurant's breakfast was great. So, I'm sure if things were handled properly, the dinner too would have been great. But overall, we really enjoyed the stay. The rooms were large and comfortable. No complaints with the facility, other than the dinner experience.
Svar från Oliver 20 maj 2024
Dear Alexander,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

marc

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the best
Bodde här 1 natt i maj 2024
Svar från Oliver 8 maj 2024
Hola Marc,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

8/10 Bra

Kyeong-Sook, Evanston

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good enough hotel with great breakfast. Their gluten free granola bars are divine.
Bodde här 1 natt i april 2024
Svar från Oliver 3 maj 2024
Dear Kyeong-Sook,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

6/10 Okej

Lucciana

Reste med familjen, Reste med sin partner
Gillade: Personal och service
They need to improve the bedrooms!
Bodde här 2 nätter i april 2024
Svar från Oliver 23 apr. 2024
Dear Lucciana,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Daniel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As always Thank you Casa Andina for the hospitality.
Bodde här 3 nätter i april 2024
Svar från Oliver 23 apr. 2024
Dear Daniel,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

SAMEER

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very conveniently located near shopping and dining options. Staff was friendly, helpful and customer service was great. Buffet had great selections. Highly recommended.
Bodde här 2 nätter i april 2024
Svar från Oliver 22 apr. 2024
Dear Sameer,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Elizabeth

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buena ubicación
Bodde här 2 nätter i april 2024
Svar från Oliver 22 apr. 2024
Hola Elizabeth,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
EXCELLENT
Bodde här 2 nätter i april 2024
Svar från Oliver 18 apr. 2024
Dear John,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel.Kind regards,Oliver BarrrioHotel Manager

10/10 Fantastiskt

Pearlie, Fairfield

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Oliver 20 maj 2024
Hola Pearlie,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Fantastiskt

Lisa Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an amazing stay at Casa Andina Premium. The location was fantastic. Miraflores was our favorite area of Lima. The breakfast buffet was delicious with SO many options. Everyone was delightful and very friendly. I highly recommend this place
Bodde här 4 nätter i april 2024
Svar från Oliver 15 apr. 2024
Dear Lisa,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

8/10 Bra

Jaclyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location! Walking distance to all of miraflores
Bodde här 4 nätter i april 2024
Svar från Oliver 11 apr. 2024
Dear Jaclyn,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotelWe hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Irawati

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly staff, and great location.
Bodde här 2 nätter i april 2024
Svar från Oliver 9 apr. 2024
Dear Irawati,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel.We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

galina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like everything
Bodde här 1 natt i april 2024
Svar från Oliver 9 apr. 2024
Dear Galina,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel.We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

6/10 Okej

Carlos

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Nunca recibí ningún vip access. Habitación no estaba lista cuando llegue, pague extra $210 por el upgrade Segunda reserva con Expidia en este viaje que pasa lo mismo
Bodde här 7 nätter i mars 2024
Svar från Oliver 2 apr. 2024
Hola, Carlos:Gracias por tomarte el tiempo de compartir tu experiencia en nuestro hotel Casa Andina Premium Miraflores.Lamento la percepción que te llevaste en cuanto al servicio recibido y espero que puedas aceptar nuestras sinceras disculpas por el malestar ocasionado. Para nosotros es muy importante conocer de cerca las impresiones de nuestros huéspedes ya que nos ayudan a tomar las acciones correctivas. Ten la seguridad de que compartiré tus comentarios con el resto del equipo para reforzar aquellos puntos que sean necesarios. Espero que nos puedas brindar una nueva oportunidad para brindarte un mejor servicio en el futuro.Cordialmente,Oliver BarrioGerente de hotel

10/10 Fantastiskt

Nadia

Bodde här 4 nätter i mars 2024
Svar från Oliver 22 apr. 2024
Hola Nadia,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

6/10 Okej

Paul

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was an ok property in Miraflores but definitely not 4.5* as listed. The public rooms were lovely and the breakfast was good. The bed was comfortable and the shower was warm but did not look anything like those shown on the Expedia site. It had a shabby curtain over the bath rather than a separate shower with screen & leaked all over the bathroom every time it was used. In fact the decor of everything about the ground floor was a lot shabbier & more worn than the pictures depicted. The pool & gym are in definite need of some tlc - also note there are no changing rooms by either so you may have to go 12 floors up in a lift with your bathing suit on! Location-wise it suited us as we like walking but some may be upset by it’s claim to be ‘near Larcomar Shopping Centre’. As fast walkers it took us a good 20/25 minutes which could be too much for many in Lima heat. To summarise, it worked for a 1 night stop over but it’s definitely not a 4.5* luxury spa hotel as listed.
Bodde här 1 natt i mars 2024
Svar från Oliver 31 mars 2024
Hello Paul,Thank you for the time you took to share your experience. We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay. We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels. Kind regards, Oliver BarrioHotel Manager

8/10 Bra

MARK

Bodde här 1 natt i mars 2024
Svar från Oliver 15 apr. 2024
Hola Mark,Gracias por tu calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Fantastiskt

Laurel

Bodde här 3 nätter i mars 2024
Svar från Oliver 15 apr. 2024
Hola Laurel,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

8/10 Bra

Paola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was ok.
Bodde här 3 nätter i mars 2024
Svar från Oliver 25 mars 2024
Dear Paola,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Leopoldo

Bodde här 4 nätter i mars 2024
Svar från Oliver 15 apr. 2024
Hola Leopoldo,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Fantastiskt

Paola

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Oliver 15 apr. 2024
Hola Paola,Gracias por tu excelente calificacion.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente opción para quedarte en Miraflores, buena comida!
Bodde här 1 natt i mars 2024
Svar från Oliver 25 mars 2024
Hola, Katherine:Gracias por compartir tus comentarios en Expedia. Fue un gusto recibirte en nuestro hotel Casa Andina Premium Miraflores.Me complace que hayas tenido una excelente estadía y que nuestras instalaciones hayan cumplido con tus expectativas. Espero sinceramente poder recibirte nuevamente.Saludos cordiales,Oliver BarrioGerente de hotel

8/10 Bra

Alidar

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Desayuno muy bueno
Bodde här 2 nätter i mars 2024
Svar från Oliver 21 mars 2024
Hola, Alidar:Gracias por compartir tus comentarios en Expedia. Fue un gusto recibirte en nuestro hotel Casa Andina Premium Miraflores.Espero sinceramente poder recibirte nuevamente.Saludos cordiales,Oliver BarrioGerente de hotel

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very attempts, nice dining
Bodde här 1 natt i mars 2024
Svar från Oliver 21 mars 2024
Dear Jose,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Andrzej

Bodde här 1 natt i mars 2024
Svar från Oliver 31 mars 2024
Hola, Andrzej:Gracias por compartir tus comentarios en Expedia. Fue un gusto recibirte en nuestro hotel Casa Andina Premium Miraflores.Espero sinceramente poder recibirte nuevamente.Saludos cordiales,Oliver BarrioGerente de hotel

8/10 Bra

Marc

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay. It’s close to everything I need.
Bodde här 3 nätter i februari 2024
Svar från Oliver 31 mars 2024
Dear Marc,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Kind regards,Oliver BarrioHotel Manager

6/10 Okej

Jesus

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was ok but we have a problem with the hot water we called twice to get fix but still was no working properly
Bodde här 8 nätter i februari 2024
Svar från Oliver 1 mars 2024
Hello Jesus,Thank you for the time you took to share your experience. We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay. We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels. Kind regards, Oliver BarrioHotel Manager

10/10 Fantastiskt

Amir

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really liked it especially when traveling with kids. They offer what they promised. I loved the breakfast also. Nice and professional staff. Special thanks to Abdul at front desk
Bodde här 7 nätter i februari 2024
Svar från Oliver 27 feb. 2024
Dear Amir,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

8/10 Bra

Anand

Bodde här 1 natt i februari 2024
Svar från Oliver 21 mars 2024
Hola Anand,Gracias por tus excelentes comentarios. Espero sinceramente volver a recibirte.Saludos cordiales.Oliver BarrioGerente de Hotel

2/10 Väldigt dåligt

Edwin, Cusco

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service, very friendly people, nice hotel
Bodde här 1 natt i februari 2024
Svar från Oliver 26 feb. 2024
Dear Maria,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,OliverHotel Manager

8/10 Bra

Caroline, Raleigh

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable hotel with great restaurant that was welcome change after a week-long road trip. It was just for one night before leaving the country but it was quiet and alliwed me to rest up. Well appointed and clean.
Bodde här 1 natt i februari 2024
Svar från Oliver 20 feb. 2024
Dear Caroline,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

8/10 Bra

Rosa

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine
Bodde här 1 natt i februari 2024
Svar från Oliver 20 feb. 2024
Dear Rosa,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Ana Lucia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ótimo Hotel, recomendo
Ótimo hotel. Excelente localização. Confortável. Ótimo café da manhã, limpeza muito boa. Serviços muito bons.
Bodde här 2 nätter i februari 2024
Svar från Oliver 11 feb. 2024
Dear Ana Lucia,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Fiorella

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a Good experience, especially family with children. Great hotel 👍
Bodde här 1 natt i februari 2024
Svar från Oliver 11 feb. 2024
Dear Fiorella,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Omar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The entire staff (reception,concierge,restaurant,waiters,housekeeping was amazing, if I go back to Lima I’ll definitely be choosing that specific location of Casa Andina,I thank them so much for all that they did!
Bodde här 6 nätter i februari 2024
Svar från Oliver 11 feb. 2024
Dear Omar,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

Elena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoy the excelente service. Mr Sifuentes was very prompt to help.
Bodde här 5 nätter i februari 2024
Svar från Oliver 11 feb. 2024
Dear Elena,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

ÍGOR

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vale a experiência
Vale a experiência! Hotel confortável e com café da manhã excelente. Infelizmente, outros amigos tiveram reservas no mesmo valor e condições, porém foram acomodados em quartos mais espaçosos, com cama maior. Essa diferenciação na hora do check-in foi desagradável e só ficamos sabendo depois de finalizar a estadia. Por isso, fiquem atentos na hora de entrada. Gostaria de ter tido a mesma experiência, porém meu quarto era bem menor em comparação aos demais.
Bodde här 2 nätter i januari 2024
Svar från Oliver 31 jan. 2024
Dear Igor,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No
Bodde här 3 nätter i januari 2024
Svar från Oliver 30 jan. 2024
Dear William,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Kind regards,Oliver BarrioHotel Manager

2/10 Väldigt dåligt

Richard

Reste med sin partner
The staff asked for my passport to check in. Problem is that I don’t have it with me. No where in the booking did it tell me I needed my passport. Had to drive an hour back to get it. Major inconvenience. This was my first time traveling out of country. So I didn’t know I needed it to check in.
Bodde här 1 natt i januari 2024
Svar från Oliver 25 jan. 2024
Hello Richard,Thank you for the time you took to share your experience. I very much regret the inconvenience presented at the time of check-in, however in order to register it is necessary to have a valid identification document such as a passport. At Casa Andina we are governed by the Peruvian law that requires this document.We regret that Expedia does not clearly explain this in your reservation, however on our website we have this information quite clear.I hope we have been able to clarify this inconvenience and I reiterate my apologies for the inconvenience.Kind regards, Oliver BarrioHotel Manager

6/10 Okej

Csaba, Budapest, V.

Reste med sin partner
Gillade: Renlighet och personal och service
Noisy room, can hear neighbors. Definitely not a 5*. AC hot,not cooling properly. Outdated room. Gym also hot.
Bodde här 1 natt i januari 2024
Svar från Oliver 25 jan. 2024
Hello Csaba,Thank you for the time you took to share your experience. We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay. We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels. Kind regards, Oliver BarrioHotel Manager

10/10 Fantastiskt

Manuel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central Location in Miraflores
Bodde här 2 nätter i december 2023
Svar från Oliver 24 jan. 2024
Dear Manuel,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager