Kevin's group sent a msg that they were unable to get in property on Easter Sunday. I sent my husband immediately to ensure they were able to access property. The mention of towels in the dryer was simply an FYI so they would have plenty of towels for the week. I've never noticed or had guests complain about a mold scent. They left the property before notifying me of the sound of birds in the vent. On their way out' they mentioned that they were leaving due to the sound of birds in the vent. I reported this to the owner and they came immediately and removed the birds nest from the vent. I am saddened that the guest.failed to report the complaint of the birds earlier in the week so we could have remedied the situation sooner. As for the mention of dog waste at the bottom of the exterior stairs, on stairs were clear the day before upon cleaning. A neighborhood dog must have left a surprise that day. I do feel that we did all we could do to ensure the comfort of the guest. We checked on them the day after check out and were told all was well. Their review is disappointing and confusing

Loved having y'all. Next time I promise we will not intrude so long. We liked visiting with y'all