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Recensioner av Lisbon Five Stars Apartments Combro 77

4 out of 5
Lisbon Five Stars Apartments Combro 77
Beco do Carrasco, 10, Lisbon, LIS

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 36 av 79 recensioner" "
8 - Bra i betyg. 30 av 79 recensioner" "
6 - Okej i betyg. 6 av 79 recensioner" "
4 - Dåligt i betyg. 4 av 79 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 79 recensioner" "

8,6/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Amir

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Storstad
Ny renoverade lägenheter med allt du behöver för en trevlig vistelse. Städning skulle vara mer frekvent, men när det görs är kanonbra. Trevlig bemötande och service. Närområde med mycket fina restauranger, dock lite högljud på nätterna (öronproppar!)
Bodde här 9 nätter i juli 2017

10/10 Fantastiskt

Fanny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Katarina, Borlänge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht boende i mysiga kvarter
Lite svårt att hitta adressen men ett utmärkt ställe att bo på i övrigt! Mycket fräscht och trivsamt samt nära till det mesta.

8/10 Bra

Mikael, Luleå

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bra och tyst läge. Nyrenoverad fastighet. Stort o fräscht badrum. Enkel incheckning med koder till dörrar. Nespressomaskin.

10/10 Fantastiskt

Anna, Ekerö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppenläge i Bairo Alto
Toppenläge, modern lägenhet med allt som man behöver.Jättetrevlig personal. Kommer gärna igen!Enda nackdelen är att det är ganska lyhört.

8/10 Bra

Per

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

OMAIS

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Great service 👍
Bodde här 2 nätter i september 2023
Svar från Dear Omais, 11 sep. 2023
We want to thank you for the time that you took to give us your feedback.It was our pleasure to welcoming you and we hope that we can host you again soon.All the best,LFS

2/10 Väldigt dåligt

YOUNGMIN

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från Dear Yougmin, 8 maj 2023
Thank you for your the time that took to give us your opinion.We are in shock with this review. We dont understand this, since we dont have any indication that something did went wrong with your reservation.We hope that we have the oportunity to change your mind.All the best,LFS

10/10 Fantastiskt

Monica

Bodde här 1 natt i april 2023
Svar från Dear Monica 8 maj 2023
Thank you for the time that you took to give us your feedback. We hope that we can host again soon.All the best,LFS

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2019
Svar från Lisbon Five Stars Team 25 sep. 2019
Dear Guest, Firstly we would like to thank you for choosing Lisbon Five Stars. Our team is very happy and grateful to received you in our property. We work hardly to provide the best experience to our guests and we are sincerely sorry if we did not meet your expectations. We will forward this matter to our manager. We hope to have the opportunity to welcome you again. Best regards, Lisbon Five Stars Team

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Endroit difficile à trouver..... Climatiseur constamment bruyant, dérangeant..... Pas agréable!
Bodde här 2 nätter i september 2019

8/10 Bra

CHING-HUA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019

4/10 Dåligt

Verifierad resenär

Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I liked the location The property was smaller than pictured and more importantly it was dirty and had a lot of wear and tear - stains on the toilet, scuffs all over the walls and floors, missing Nespresso canister, shower door that was missing handle and wouldn’t close, nice small kitchenette but missing silverware. The bed was super uncomfortable as were the pillows. The towels were stained as were the sheets I felt safe which I appreciate but truly feel that the apartment was overpriced for the condition and cleanliness and comfort
Bodde här 3 nätter i april 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
Den versprochenen Code habe ich leider nicht via Mail erhalten, sondern müsste wiederholt in Portugal anrufen, um diesem schlussendlich kurz vor Abflug per SMS zu erhalten. Die Spülmaschine war defekt, das Spülbecken hatte ein Leck, sodass beim Spülen der Boden nass wurde. Die Badezimmertür war nicht zu schließen, da die Türklinke rausgerissen war. Letzteres würde aber nach Meldung schnell repariert. Die Lage des Appartements war super! Unmittelbar an der Bahnlinie 28. Wir haben viel zu Fuß erlaufen können.
Bodde här 4 nätter i februari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2018

8/10 Bra

GERMAN

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Apartamento amplio
En general el apartamento bien y muy amplio. Podrían mejorar en la calidad y limpieza de la ropa de cama. En especial las almohadas

4/10 Dåligt

smitty, London

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Needs work
Lovely apartment but lack of attention to detail. Kettle had to be replaced, wifi not working, bedsheet did not fit, dishwasher broke. And although it is in a good central location that meant the music from the bar below kept us awake until late.
Bodde här 3 nätter i maj 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2018
Svar från ana 22 mars 2018
Dear guest, Thanks for your review. kind regards, Ana

2/10 Väldigt dåligt

brian, nyc

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ask about the room first
Or first room was located above a night club. We got no sleep. They moved us to another location that had 2beds pushed together for one bed. Many of the lights didn’t work. We extended another day then they moved us to a ground floor apt. The traffic was very noisy and the door to the building was right on our bed was. It was very heavy and noisy. Once again not much sleep. I would not recommend this service nor will I ever use it again
Bodde här 4 nätter i februari 2018
Svar från ana 22 mars 2018
Dear Brian, We are sorry to read this review. We made all the efforts to give you the best solution to a problem that doesn't depend on us with an upgrade to an apartment more expensive and bigger without extra costs. Regarding the extension of your stay, we are sorry you have accepted our offer after visiting the apartment and were not satisfied. Kind regards, Ana

8/10 Bra

Sen, UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good calm place to stay
Hotel is very good, but had a terrible experience, one of the other appartment person locked the main door with physical key,even though we have the digital code, so got stuck inside the building for more than 2 hours. So please make sure nobody lock with the physical key.
Bodde här 5 nätter i januari 2018
Svar från Ana 31 jan. 2018
Dear Sen, Thanks for your feedback! We are sorry for the succeed with the door of the building, but was something that we couldn't control. It was someone in the building that locked the door, this never happened before, it was a surprise. Hope to see you again in our apartment. Best regards, Ana

8/10 Bra

MOR

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
The apartment is located in an old, up-to-date area near Lisbon's entertainment areas. The apartment was also in good condition. The problem with the service is until 17:00. We arrived at the apartment at 17:30 and phoned the phones that were left and they were not available even though they knew about the order and our arrival. Only after two hours did someone arrive with an apology. We asked for compensation or an upgrade to the apartment but were pleasantly denied.
Bodde här 3 nätter i oktober 2017
Thank you! Yes we are always near to the building between 10:00h until 17:00h, by the way we are always available by our SOS phone that is 24 hours. Best regards, Lisbon Five Stars Apartments Team

10/10 Fantastiskt

Mauricio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
super centrico, el cuarto limpio y lindo.
Bodde här 1 natt i september 2017
Gracias Mauricio! Equipo Lisbon Five Stars Apartments

8/10 Bra

Joyce

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to everything. Did not like the entrance, an alley not too clean. And also did not like to depend on the personal checkin at 10am. Waste your morning waiting for that as the girls do not come earlier than 10am. But overall, nice rooms, new and clean
Bodde här 3 nätter i september 2017
Thank you Joyce Lisbon Five Stars Apartments Team

6/10 Okej

Flemming B. Ols, Denmark

Gillade: Renlighet
God lejlighed med central placering
Lejligheden er ok med en god placering i det gamle kvarter. Udstyret i lejligheden var af ringe kvalitet og opvaskemaskinen fungerede ikke, også fik ikke kompensation - ikke særligt fleksibel kundepleje.
Bodde här 5 nätter i september 2017
Svar från Lisbon Five Stars Apartments Team 10 nov. 2017
159/5000 Será que quis dizer: Thank you! Our guests feedback is really important for us. We will work hard in order to improve our service. Best regards Lisbon Five Stars Apartments Team Dank je! De feedback van onze gasten is erg belangrijk voor ons. We zullen nauwelijks werken om onze service te verbeteren. Beste wensen Lisbon Five Stars Apartments Team

10/10 Fantastiskt

Anna Paola

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ótima opção de estadia em Lisboa
Perfeito, apartamento completo, extremamente confortável, com toda infraestrutura da sua casa. Muito bem localizado, com ótimas pastelarias próximas.
Bodde här 4 nätter i september 2017
Obrigada Anna Paola Foi um gosto! Com os melhores cumprimentos, Equipa Lisbon Five Stars Apartments

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2017

6/10 Okej

Hugo

Bodde här 3 nätter i augusti 2017

6/10 Okej

P, Amsterdam

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bad service!
Ok Appartement, nice location but expect zero service with unfriendly staff. All our wishes and request ended up in nothing-rooms are not been cleaned also not after 4 days stay including towels- an SMS robot of the hotel send me 40 text messages per day with same message for four days??!- never had such a bad service experience before and I travel a lot!. When go there expect nothing but frustration.
Bodde här 4 nätter i augusti 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nichts auszusetzen!
Hervorragend
Bodde här 6 nätter i augusti 2017

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Great studio apartment, well laid out and in a nice part of town - lots of cool bars and restuarants nearby.
Bodde här 6 nätter i juli 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great . I enjoyed every bit of it very nice apartment nice neighborhood close to downtown
Bodde här 5 nätter i juni 2017

6/10 Okej

Kathi

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Schönes Apartment-Hotel
Das Apartment und die Lage waren sehr schön. Prinzipiell ist die Grundausstattung und das Konzept vom Five Starts sehr gut. Leider war unser Zimmer zu Beginn unserer Reise etwas dreckig (Haare auf dem Bett, Bad, Spüle etc.). Dies wurde aber am Tag nach unserer Ankunft noch einmal gereinigt. Leider kam in der gesamten Woche die wir dort verbrachten dann aber keine Reinigungskraft mehr, obwohl dies anders kommuniziert wurde. Alles in allem aber ein schönes, modernes Apartmenthotel mit kleinen, potenziellen Verbesserungen.
Bodde här 7 nätter i juni 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great apartment!
We loved this apartment! The staff was super friendly and helpful, and the apartment was clean and spacious. We didn't have a view, but other than that, there is nothing to complain about. The bed was super comfortable and the washer/dryer was a plus. The bathroom was also quite large and the shower was amazing. In terms of location it felt like a bit of a walk everywhere we went, but that could also just be the hilly terrain of the city. We were very close to the water and the Time Out market, which I definitely recommend!
Bodde här 3 nätter i juni 2017

10/10 Fantastiskt

Ederson

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super neat apartments!
Super neat apartment with very convenient access with door lock codes instead of key cards. I loved the fact we left out bags (we arrived early) and the bags were brought to our room when we returned.
Bodde här 3 nätter i juni 2017

8/10 Bra

NanJ, UK

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice apartment, in very good position
Our overall experience was very good, but we had a few minor problems while we there. It seems that most people stay for 3-4 days, but after reading all the details of Lisbon we decided to explore for 2 weeks so we were in the apartment much longer than most and probably a little more critical. Most of the problems were sorted out, however, our main problem was with the bathroom door which would not close without some considerable effort. We informed reception and was regularly promised that this would be sorted out, it was not until we were leaving that we were informed that the remedial work was a lot more involved and required the apartment to be empty for a few days.Although it may have been impractical to offer alternative accommodation to us, but it would have been more acceptable for this information to have been forthcoming before the last day. I would also like to mention that I expected to have clean towels on a 3 day basis, we were given one clean during our 14 day stay.
Bodde här 14 nätter i maj 2017

8/10 Bra

Gail

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Well located and newly built.
We appreciated having a washing machine in the apartment and a clothes airer. Our apartment was off a side street, which, with the thickness of the walls, made for a quiet location. Contemporary decor, plenty of storage space and a fabulous, large, modern bathroom. Perhaps a small tray containing some dishwashing liquid, hand soap, milk & tea bags/coffee sachets could have been provided as none of these were given over our 7 day stay.
Bodde här 7 nätter i maj 2017

10/10 Fantastiskt

LUIZA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugar Incrível
Foi ótimo, melhor do que esperávamos! Única sugestão e a de um isolamento no piso pois se escuta muito alto o caminhar dos hóspedes do apto de cima!

8/10 Bra

Mike

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice apartment,location a little far out of town

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service

4/10 Dåligt

Auriane

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Chambre OK mais service médiocre
L'appartement était vraiment bien équipé et confortable. Le seul défaut était les fenêtres : mauvaise isolation sonore (un chien n'a pas arrêter de brailler toutes les nuits) et laissent un peu passer la lumière. Le séjour se serait très bien passé si le personnel était un peu plus disponible et sympathique. On avait réservé un lit double mais on nous a donné 2 lits simples. C'est là que nous avons compris : comme il ne s'agit pas d'un hôtel le personnel n'est présent qu'à des horaires très restreints. Or, une fois qu'ils nous ont donné la clé et que nous avons payé la taxe de la ville, ils n'en n'ont plus rien à faire de nous : ils ont complètement arrêté de répondre à nos mails et à nos demandes. Même oralement, s'ils vous disent "oui oui" ne les croyez pas ! Un matin nous avons même laissé un mot sur leur bureau (puisque personne ne répondait à nos mails) pour demander du PQ et du sopalin : ils n'ont rien fait ! On a dû attendre 3 jours pour en avoir, en allant réclamer pendant leurs horaires (absurdes) de présence... Courir après le personnel ce n'est pas vraiment des vacances. Fuyez donc cet hôtel, vous trouverez largement aussi bien ailleurs pour le même prix.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice apartment. Walking distance to city attractions. Nice bars/cafes around. Would recommend for a long weekend in Lisbon.

10/10 Fantastiskt

Kallie, Seattle, WA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Large, updated and well-decorated apartment
Check-in was a breeze. The apartment staff text me the day before our arrival with clear instructions on what to do when we arrived. They even included their wifi information so I could text them from outside the building without cell service! The entire building has been renovated and is accessed via an access code, same code for you room. We were on the second floor, in 2A I believe, and there is a small but reliable elevator. The room itself was huge, especially for what I've grown accustomed to traveling Europe. There was a very large bathroom with a rain shower, toilet and bidet. The apartment provided us with both hand and body towels for the three of us, but they weren't changed during our stay (I read you have to stay longer than four days for maid service). They brought us an extra, single bed as there were three of us staying in the room and even then we still had room to be comfortable in the apartment. We really appreciated the small kitchenette and the refrigerator and freezer for leftovers and chilling wine. We stayed in mid-April and I woke up very hot the first night so I opened all of the windows. Be warned - if you are a light sleeper, leave the windows and the window covers closed! This neighborhood gets very loud at night but if you keep the windows closed it's fine. The apartment also provided several fans but we did not use them. Check-out was simple as well, we simply closed our door behind us and that was it. We would definitely stay here again

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely apartment
Lovely, clean apartment in a nice neighborhood. Very nice to have the washer/dryer combo.

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Good overall
The other reviews were mixed about the noise. For being in the city it is quiet. I ended up switching rooms. The first room faced the side street and was a bit more noisy than the second room I got which faced an interior area. You couldn't hear the traffic in the second one, but even the first wasn't bad. Kitchen was small and basic with limited pots. I couldn't get my clothes dry in the dryer. Bed was ok, but pillow was very lumpy. I did get a cleaning the third day which some others had complained about not getting. The area is very good. Everything is closer that it seems on the map. Metro is about a 10-15 minute walk.

10/10 Fantastiskt

Helga , Wuppertal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alles fantastisch. Tolle Lage. Perfekt
Wunderschöne Stadt mit einem gewissenen Flair. Super Appartement und einer zentralen Lage. Immer wieder gerne

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location and amenities for longer stay
Good location in the heart of Lisbon. Room had great perks like a well equipped kitchen and a washer/dryer which were essential to our stay. Wifi connection was great and code access to building and room was ideal since multiple keys were not required. Bed and pillows were ok, not the most comfortable. Overall would stay here again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisch appartement, loopafstand van het centr
Goed, schoon en mooi appartement. Op loopafstand van het centrum. Grote badkamer, prima bed, een echte aanrader!