Boendets fasad

Recensioner av Lisbon Serviced Apartments Baixa Castelo

5 out of 5
Lisbon Serviced Apartments Baixa Castelo
Rua dos Fanqueiros, 136, Lisbon

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 334 av 638 recensioner" "
8 - Bra i betyg. 219 av 638 recensioner" "
6 - Okej i betyg. 50 av 638 recensioner" "
4 - Dåligt i betyg. 24 av 638 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 638 recensioner" "

9,0/10

Renlighet

8,2/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Martin

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i december 2022
Svar från Lisbon Serviced Apartments Team 21 dec. 2022
Thank you very much for your Review !

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Very good location center of Lisbon
Very nice apartens, two big sleeping roms, one all room with kitchen and bed sofa. Elevator in the building, we lived in the fifth floor.
Bodde här 2 nätter i december 2021

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Väldigt bra läge och fin lägenhet
Bodde här 5 nätter i augusti 2021

10/10 Fantastiskt

Pia

Gillade: Renlighet och rummets bekvämlighet
Topp
Verkligen superfint,stort och rent. Nära till restauranger m.m. Kan varmt rekommendera
Bodde här 1 natt i april 2021

10/10 Fantastiskt

Melvin

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i juli 2020

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Läget var magiskt, mitt inne i stan. Nackdelen med lägenheten är att det inte finns någon reception men det är dock smidigt ändå med "koderna" till dörrarna. För att det ska vara ett så bra boende bör sängarna vara bättre, de var katastrof och även "enkelsängarna" var egentligen en bäddsoffa, stort minus där. I sin helhet var det en bra lägenhet men dock väldigt lyhörd där du hör i princip alla "grannar".
Bodde här 4 nätter i november 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2019

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fem dagar till fots i Lissabon
Fräscha rum med room service varje dag. Utrustade med tvätt- och diskmaskin. Bra läge i staden, nära Alfama, Bairro Alto med mysiga restauranger och miljöer.
Bodde här 4 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
👍
Rent, fräscht, bekvämt & rymligt. Dålig wifi signal i lägenheten. Badrummet luktade avlopp men var bra i övrigt.
Bodde här 2 nätter i februari 2019

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht lägenhetshotell
Centralt läge nära affärer, restauranger och kommunikationer. Lägenheten var fräsch och ren med kök och diskmaskin, perfekt för en barnfamilj. I markplan finns en minimarket där man kan handla. Wifi är långsamt och sängarna något hårda. Återkommer gärna!
Bodde här 3 nätter i januari 2019

10/10 Fantastiskt

Ulla

Centralt läge med mycket fräsch lägenhet med kök, stort badrum och balkong!
Bodde här 4 nätter i november 2018

8/10 Bra

Håkan

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
center
It was nice and good lookation. If you like to be able to cook and have a large fridge, perfect. Some room only have a window to the backward which is small and dark. Because of this apartment can feel a bit confined
Bodde här 5 nätter i november 2018

8/10 Bra

Marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra, rent och bra läge
Fräscht, rymligt och tyst. Affärer, barer och restauranger precis utanför
Bodde här 1 natt i juli 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lägenhetshotell i centrala Lissabon
Fantastisk fräsch lgh . Ingen reception men kontakten fungerade utmärkt på mail och telefon . Återkommer gärna .
Bodde här 1 natt i maj 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bra läge i centrum
Nära till kommunikationer och information. Nära till restauranger.
Bodde här 5 nätter i mars 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Very nice and modern apartment in a a good central area. Close to transportation, restaurants and grocery store (Pingo Doce). We stayed 4 nights in apt 4B which was on the 4th floor with a view towards the street and a balcony with afternoon sun. It was wonderful. Our apartment looked exactly as in the pictures with a separate bedroom and a livingroom with kitchen area. Check in was smooth using codes sent by the management in advance. The only negative aspects were that the internet was a bit slow (on and off) and that the beds were too hard for our taste. But we loved the place and would definitely stay there again.
Bodde här 4 nätter i januari 2018

10/10 Fantastiskt

Viktor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2017

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bra men...
Lägenheten i sig var det inget fel på men vi bodde på första våningen och hade bara ett fönster. Det gick tyvärr ut mot en väldigt liten innergård där man höll på med någon sorts sophantering som tyvärr luktade en del om man öppnade fönstret vilket drar ner totalbetyget. Det var även väldigt mörkt i lägenheten eftersom solen aldrig nådde ner till vårt fönster. Utsikt över en smutsig innergård ger heller inga pluspoäng men skall man bara ha ett rent ställe att sova på med möjlighet att laga lite mat så var det helt ok. Wifi finns men har dåligt täckning och upplevs som långsamt.
Bodde här 3 nätter i september 2017

10/10 Fantastiskt

lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juni 2017

8/10 Bra

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge!
Fin vecka i Lissabon! Många promenader och utflykter.

10/10 Fantastiskt

Emma

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Toni, Hindås

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mitt i Lisabon
Fantastiskt fina och fräscha lägenheter i hjärtat av Lissabon. Nära till allt. Alla bekvämligheter som önskas. Lite svårt att parkera utanför hotellet. Finns dock P- däck i närheten.

2/10 Väldigt dåligt

Jose, Brooklyn

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Communication horrible and don’t reply with time
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

SOFIA

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The pictures showed a sunny apartment with pretty windows overlooking the street. What I got was a dark and damp room facing the ventilation in the inner part of the building. The room was not well kept the bed was dirty with old stains in the sheets. You could hear the pipes when people flushed toilets. I was staying 1 night. When I asked to be moved to a different apartment, I was told nothing could be done until the next day, because there is no front desk service of any kind unless the issue is with door entry codes.
Bodde här 1 natt i januari 2024

8/10 Bra

Christine, Alameda

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Yusuke

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Anasofia

Bodde här 2 nätter i december 2023

6/10 Okej

ailien

Gillade: Rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Anabela

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Lisbon Serviced Apartments Team 28 nov. 2023
Dear Anabela,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Lisbon Serviced Apartments was excellent and that we met your expectations. Your kind words truly motivate us to continue delivering exceptional service to all our guests.We appreciate your support and hope to welcome you back soon for another fantastic stay. Should you need any assistance or have further inquiries, please don't hesitate to reach out.Best Regards,Lisbon Serviced ApartmentsAs for a suggestion during the Christmas season in Lisbon, I'd recommend visiting the beautiful Christmas market at Praça do Comércio. The festive atmosphere, charming stalls with local crafts, and delightful seasonal treats create a magical experience for visitors exploring Lisbon during this time.

10/10 Fantastiskt

Grayson

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Lisbon Serviced Apartments Team 23 okt. 2023
Dear Grayson,Thank you for your fantastic rating of 10/10! We're thrilled to hear that you had such a wonderful stay with us. If you ever decide to visit Lisbon during the Christmas season, be sure to experience the magical atmosphere at the Rossio Square, beautifully decorated with lights and filled with holiday cheer.Best Regards,Lisbon Serviced Apartments

10/10 Fantastiskt

Estelle

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved our stay at this service apartment! Comparable to a hotel while it conveniently comes with a kitchen and washer. Location: Very close to most attractions, walkable to Alfama area, while being just a short block away from all noises. Both front gate and room use passcode keypads, which was very convenient. Self check-in kiosk was easy to use. Room: Our unit is spacious with a balcony (unfortunately did not have a view due to the construction right across). Modern electric stovetop and washer/dryer. Kitchen and living room is on the top floor, then bedroom and bathroom are below. Best part is the huge bathroom with lots of counter space and a nice walk-in shower. Bonus: Body wash, shampoo and laundry detergent are provided, along with a full range of kitchenware that you may need - very thoughtful touch, making it a 5-star stay. PS: Floor can be cleaned more thoroughly and there were stains on the armchair.
Bodde här 6 nätter i september 2023
Svar från Lisbon Serviced Apartments Team 19 okt. 2023
Dear Estelle,Thank you for your glowing review! We're thrilled that you enjoyed your stay at Lisbon Serviced Apartments. Your detailed feedback is greatly appreciated. We're sorry about the construction view, but we're pleased to hear that you found our amenities and self-check-in process convenient. It's lovely to know that you appreciated the well-equipped kitchen and the thoughtful touches in the apartment.We'd also like to recommend visiting Lisbon during the Christmas season to experience the magical holiday atmosphere. Be sure to check out the beautiful Christmas lights in Praca do Comercio. Best Regards,Lisbon Serviced Apartments

10/10 Fantastiskt

joe

Bodde här 1 natt i september 2023
Svar från Lisbon Serviced Apartments Team 19 okt. 2023
Dear Joe,Thank you for your fantastic 10/10 rating! We're thrilled you enjoyed your stay at Lisbon Serviced Apartments. If you ever decide to visit Lisbon during the Christmas season, you'll be enchanted by the city's magical atmosphere. Don't miss the stunning Christmas lights at Praça do Comércio, it's a sight to behold!Best Regards,Lisbon Serviced Apartments

10/10 Fantastiskt

David, Amsterdam

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Perfect appartement in centrum. Rustige straat. Aanrader!
Bodde här 1 natt i september 2023
Svar från Lisbon Serviced Apartments Team 19 okt. 2023
Dear David,Thank you for your 5-star review on Expedia! We're thrilled to hear you had a perfect stay in our central apartment. Lisbon truly comes alive during the Christmas season, and we'd recommend visiting the enchanting Alfama district to soak up the festive atmosphere. Best Regards, Lisbon Serviced Apartments.

4/10 Dåligt

Ivana

Reste med sin partner
The elevator didn't work during our whole stay. There was a construction noise during 5 days that started at 8.30am sharp and lasted for hours. We had to ask for the dishwasher to be fixed, the freezer to be cleaned, and soap and toilet paper to be refilled. The city fee was taken twice from our bank account and after 20 days we are still waiting for the refund. The location of the building is excellent and the apartment is very well secured.
Bodde här 13 nätter i augusti 2023
Svar från Lisbon Serviced Apartments Team 19 okt. 2023
Dear Ivana,Thank you for your feedback, and we're sorry to hear about the inconveniences you faced during your stay. We truly appreciate your patience and understanding.Rest assured, we're working diligently to address the elevator issue and minimize construction noise for our guests. We've taken your feedback on board, and we've already fixed the dishwasher and ensured the apartment is fully stocked.Regarding the city fee, we apologize for any billing errors, and we'll expedite the refund process. Your satisfaction is our priority.On a brighter note, we'd like to invite you to experience the magical atmosphere of Lisbon during the Christmas season. Don't miss the stunning Christmas lights at Terreiro do Paço – it's a sight to behold!Best Regards,Lisbon Serviced Apartments

8/10 Bra

Marijana, Sandy

Reste med familj och småbarn
Gillade: Bekvämligheter
Really great location, minutes from all key areas. Right next to a small grocery store. We were there with a baby and toddler and having a store next door and kitchen in unit was perfect. Everything was really great except communication with hotel prior to arriving. Upon booking it says you will get an email 24 hours before with checkin details. We didn’t get it so I assumed it would come and we landed with no email so I had to reach out Expedia to make sure I actually had a reservation. Make sure that if you take an uber you get taken to the correct address, the uber recommended address is wrong. We got dropped off at the wringer building and almost picked up at the wrong until we noticed. The unit was clean, the floor boards were dirty but everything else was fine. It was really quite. Very hard beds. Pack n play was provided. You cannot check in before the checkin time and the lockers provided are very small, you could not store a checked bag (24”) and it cost 2 euro. Only change accepted. I would stay again now that I know how it works.
Bodde här 3 nätter i augusti 2023
Svar från Lisbon Serviced Apartments Team 20 okt. 2023
Dear Marijana,Thank you for your feedback on your recent stay with us at Lisbon Serviced Apartments. We're thrilled to hear you enjoyed our great location and the convenience of having a grocery store nearby. We apologize for the communication hiccup prior to your arrival, and we'll make sure to improve this aspect of our service.For a cozy Christmas experience in Lisbon, we recommend visiting the enchanting Christmas market at Rossio Square. It's a festive and magical place to soak in the holiday atmosphere.We look forward to welcoming you back, and we're working to enhance your experience even more.Best Regards,Lisbon Serviced Apartments

10/10 Fantastiskt

Eun Sang, Thornhill

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really good location. Just minutes away from many attractions & bus stops/metro. Grocery right next door and few more supermarkets/fruit shops few doors down. Apartment is spacious. Enough for a family of 4. Washing machine (laundry) was in the apartment which was a life saver. Warning - after finishing a dry cycle, the laundry machine door stays mechanically LOCKED for 2 hrs. Time the wash carefully if you need the clothes. Overall really good apartment with a lot of convenience.
Bodde här 3 nätter i augusti 2023
Svar från Lisbon Serviced Apartments Team 20 okt. 2023
Dear Eun Sang,Thank you for the fantastic 5-star review! We're thrilled to hear that you enjoyed your stay at Lisbon Serviced Apartments. Your feedback is greatly appreciated. In the Christmas season, we recommend visiting the enchanting "Rua Augusta Arch" to experience the magical holiday atmosphere. It's beautifully lit up and surrounded by local markets and joyful festivities. We're delighted that you found our location convenient and our apartment spacious. We've taken note of your feedback regarding the laundry machine and will certainly address it. Your comfort is our priority.Best Regards,Lisbon Serviced Apartments

6/10 Okej

Rui

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Great location let down by bad management company
Great location if you want to stay in the thick of the action in Chiado. That said, check-in process was awful, their automated check-in machine was broken which meant we had to wait 20 mins for a human to come let us into our place after a long day of traveling with small kids. Additionally, the elevator was broken which meant having to carry 3 large suitcases, 2 children and a stroller up 5 flights of stairs. Lastly, the apartment was not cleaned properly with vestiges of the previous tenants food left on tables and fridge. Ants were crawling all over one of the bathroom which was also suffering from mould issues
Bodde här 1 natt i augusti 2023
Svar från Lisbon Serviced Apartments Team 24 aug. 2023
Dear Rui,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our fantastic location in the heart of Chiado, providing you with the perfect backdrop for immersing yourself in the vibrant atmosphere of Lisbon.We sincerely apologize for the inconveniences you encountered during your stay. Our automated check-in machine and elevator issues certainly fell short of the seamless experience we strive to provide. Your patience is truly appreciated, especially after a long day of travel with your little ones. Please accept our apologies for any hassles this may have caused.We're also sorry to hear about the cleanliness issues you faced in the apartment. This is certainly not the standard we hold ourselves to, and we will address this with our housekeeping team to ensure that such oversights are eliminated moving forward.In brighter news, we would love to recommend a serene escape for your next visit to Lisbon. The enchanting Belem Tower, a UNESCO World Heritage site, offers a glimpse into the city's rich maritime history. Its stunning architecture and scenic surroundings make it a must-visit destination that's sure to captivate both you and your family.Thank you for bringing these matters to our attention. We truly value your feedback as it helps us improve and provide a better experience for our guests. We hope to have the pleasure of welcoming you back, so you can enjoy a more seamless and enjoyable stay with us.Best Regards,Lisbon Serviced Apartments

10/10 Fantastiskt

Andre, Varennes

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The apartment is renovated and very nice. The location is perfect, Next door to a grocery and one block from the walking district area. Lots of Restaurants to chose from. The Kiosk to check in did not work well for me. Had to call numerous times to be able to check in.
Bodde här 5 nätter i augusti 2023
Svar från Lisbon Serviced Apartments Team 24 aug. 2023
Dear Andre,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our newly renovated apartment and its perfect location, just a stone's throw away from the bustling walking district. It's great to know that you found the convenience of having a grocery store next door and a plethora of restaurant options nearby.We truly apologize for any inconvenience you experienced with the kiosk check-in process. Your feedback is invaluable, and we will certainly look into improving this aspect to ensure a smoother experience for our guests.Your positive rating means the world to us, and we're delighted that you had an overall enjoyable stay. Lisbon has so much to offer, from its historic neighborhoods to its vibrant cultural scene. If you're looking for a memorable experience, we recommend exploring the charming Alfama district with its narrow streets and breathtaking views of the São Jorge Castle.Once again, thank you for choosing Lisbon Serviced Apartments for your stay. If your travels bring you back to our beautiful city, we would be delighted to host you again.Best Regards,Lisbon Serviced Apartments

10/10 Fantastiskt

betty

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Judy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Wonderful place with a beautiful location!
Bodde här 1 natt i juli 2023

8/10 Bra

Luca

Gillade: Renlighet och boendets skick och faciliteter
Perfect position!

8/10 Bra

Hyun Sook

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Mixed feelings
Pro- location and fully stocked apartment. Con- lack of cleanliness and poor communication. Location is excellent. Apartment is spacious and live in ready ( kitchen is fully stocked- even had a colander, pitcher, funnel, wine opener, etc). Washer is a one unit that can dry as well. Our family air dried using clothes line we brought. There is a small folding drying rack in the apartment. Apartment didn’t feel clean- floor, walls, all surfaces. There was a one particularly dirty wall with makeup stuffs in one of the two apartments we rented. Wall cleaned up very easily when I wiped it with a Clorox wipe. Apartment is clutter free and mostly surfaces - it would be easy to make it squeaky clean. When they do ‘maid service’, it means trash removal, restocking ( toilet paper, towels, etc), and changing out bedsheets. They don’t vacuum, dust, wipe anything. Communication is bad. There was a power outage 5am to 10:30am one of the 10days we were there- my husband looked up and learned it was a scheduled maintenance outage by the city. I feel like the management should have given guests heads up. Guests met outside the rooms and asked each other what was going on. Apartment doors worked but the main door didn’t work during the power outage. Jao, one of the agent who answers calls and emails is terrible to work with. Bad attitude and very unwilling to help. Location and apartment itself makes me want to book again. Lack of cleanliness and bad communication skill makes me say no.
Bodde här 10 nätter i juni 2023

8/10 Bra

Reza, Aubin Grove

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The apartment has everything and most importantly washing machine. The bathroom looked newly renovated but the ceiling was leaking , the floor was sinking and one of the 2 lights was not working. Thevsafe was very hard to work with and we werer locked out twicw which once we were given a code and tge second time they sent someone to open it
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

mahdis

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The place smelled so horrible. I tried to contact the management and the communication was so bad. Would not recommend this place at all
Bodde här 3 nätter i juni 2023

8/10 Bra

Ronald

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean!
Bodde här 4 nätter i juni 2023

2/10 Väldigt dåligt

Anifa K. L.

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty washing machine, uneven bathroom tiles, poor maintenance in the whole bathroom, no facial tissue provided, very noisy as we could hear people walking in other rooms!
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Great apartment style place right in the thick of Lisbon. Great neighborhood and many places to eat right out your front door. Would definitely stay here again!
Bodde här 3 nätter i maj 2023

8/10 Bra

Chaim

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
We will be back
Great location, well equiped, grate for a family
Bodde här 4 nätter i maj 2023