Thank for your feedback. Looking forward for your next visit. With our best regards.

Dear panagiotis, Thank you very much for choosing The Tivoli Avenida Liberdade and for giving us your valuable feedback. We are glad to know that the overall experience met your expectations and thrilled to know that you specially enjoyed our amazing outdoor pool. We look forward to serving you in the future. Kind regards, João Prista von Bonhorst Hotel Manager

Thank you very much for your feedback! We will share it with our Team. Looking forward to welcome you back in Lisbon :) Kind Regards,

Dear Malin, Thank you for the time spent on your feedback. It is rewarding to hear that every aspect of your stay was first class and memorable and we look forward to welcoming you again on your next visit to Lisbon for another pleasant experience. Best regards, João Prista von Bonhorst Hotel Manager

Thanks for staying with us. We appreciate your feedback!

Thank you for sharing your recent stay experience at Hotel Tivoli Avenida Liberdade. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards,

Dear Guest, Thank you for staying at The Tivoli Avenida Liberdade Hotel and for sharing your valuable feedback. It is rewarding to read that the overall experience met your expectations and It is our hope to serve you soon again. Warm regards, Miguel Garcia General Manager

Dear Guest, Thank you very much for choosing Tivoli Avenida Liberdade Hotel and for giving us your valuable feedback. We are glad to know that the overall experience met your expectations. Rest assured that your satisfaction and kind words will be shared with the entire team. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind regards, Miguel Garcia General Manager

Dear Mr. Johan, It was our great pleasure taking care of you on your visit to Tivoli Avenida Liberdade and thank you for taking the time to share your experience with us. We are glad to know that the overall experience met your expectations. Please rest assured that your satisfaction and kind words will be shared with the entire team. It is always a pleasure to welcome you and your family at Tivoli Avenida Liberdade. My best regards, Miguel Garcia General Manager

Dear Mr. Jonas, It was our great pleasure taking care of you and your family on your visit to Tivoli Avenida Liberdade and thank you for taking the time to share your experience with us. It is rewarding to hear that every aspect of your stay was first class and that it was memorable. We are glad to know that the overall experience met your expectations. Please rest assured that your satisfaction and kind words will be shared with the entire team. It is always a pleasure to welcome you and your family at Tivoli Avenida Liberdade. My best regards, Miguel Garcia General Manager

Dear Mr. Claes, It was our great pleasure taking care of you on your visit to Tivoli Avenida Liberdade and thank you for taking the time to share your experience with us. It is rewarding to hear that every aspect of your stay was first class and that it was memorable. We are glad to know that this experience met your expectations. Please rest assured that your satisfaction and kind words will be shared with the entire team. It is always a pleasure to welcome you and at Tivoli Avenida Liberdade. My best regards, Miguel Garcia General Manager

Thank you for sharing your recent stay experience at Hotel Tivoli Avenida Liberdade. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards, Miguel Garcia General manager

Dear Mr. Richard Arthur McDonald, Thank you for sharing your recent stay experience at Hotel Tivoli Avenida Liberdade. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards, Miguel Garcia General Manager

Dear Guest, Thank you for sharing your recent stay experience at Hotel Tivoli Avenida Liberdade. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards, Miguel Garcia General Manager

Estimado Hóspede, Muito obrigado por partilhar a sua experiência no Hotel Tivoli Avenida Liberdade durante a sua recente estadia em Lisboa. Ficamos contentes que o serviço lhe tenha agradado e o Hotel tenha correspondido às suas expectativas. Esperamos poder recebê-lo em breve no Hotel Tivoli Avenida Liberdade. Com os meus cumprimentos, Rui de Sousa Director Geral

Dear Guest, Thank you for sharing your recent stay experience at Hotel Tivoli Avenida Liberdade. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards, Rui de Sousa General Manager

Dear Guest, I personally thank you for sharing this complaint with the Hotel staff and please accept my sincerest apologies for the inconveniences you faced during your stay with. I can assure you that the Tivoli Hotel’s staff made every effort to guarantee your satisfaction and minimize the problems you experienced. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing such in detail your experience at Tivoli Lisboa. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us and you describe us as a "high class hotel". Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We look forward to welcome you back anytime soon! Kind regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your candid review about your recent stay experience in Lisbon. Our aim and goal is to exceed our guests’ expectations and surely your review does not reflect that goal. We regret to read that our room did not meet your expectations in terms of size and price/quality ratio. Your concerns deserved our full attention and we expect for your return soon in order to regain your trust. Kindest Regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, We warmly thank you for sharing your candid feedback about your recent stay experience at Tivoli Lisboa. We are glad to verify through your overall score that we were able to provide you an excellent stay in the charming city of Lisbon! Right in the heart of the city, the hotel has a privileged location near to the historical area and all the famous landmarks. Do not hesitate to return to Tivoli on your next trip to Lisbon. We hope to have the pleasure to welcome you again! Kind regards, Rui de Sousa General Manager

Dear Guest, We warmly thank you for sharing your review on TripAdvisor concerning your recent stay in Lisbon! All feedback is important to us, and even better when clients let us know how their feel during their stay. We appreciate your preference for Tivoli Lisboa. We are grateful for your compliments that always contribute to motivate and inspire our teams. Looking forward to welcome you back! Best regards, Rui de Sousa General Manager

Dear "Karin", Firstly, we would like to thank you in advance for your preference for Tivoli Lisboa. It is rewarding to read that you had a pleasant stay with us in the charming city of Lisbon! All feedback is important to us, and even better when clients let us know how their feel during their stay. The Hotel is indeed located in the main Avenue of Lisboa and it is just a short walk to explore the historical area and all the landmarks of the city! We are grateful for your compliments that always contribute to motivate and inspire our teams. We look forward to welcome you back anytime soon! Kindest regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay in Lisbon. Our aim and goal is to exceed our guests’ expectations and surely your review does not reflect that goal. Kindly note that we have different categories of rooms and suites at your disposal. You can always ask for a specific view and upon availability we will have the pleasure to provide you a room view suitable to you preferences. Rest assured that all your comments deserved our full attention. Looking forward to welcome you again, in order to regain your trust. Kindest regards, Rui de Sousa General Manager

Dear Guest, We kindly thank you for sharing your review on TripAdvisor about your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight. We are glad that you specially appreciated our premium location in the heart of Lisbon in the main avenue of Lisbon and just a short walk to the best shops and restaurants in town. We are delighted to read that you enjoyed our delicious and diverse Sunday Brunch in a typically French setting, while facing the emblematic Avenida da Liberdade. Looking forward to welcome you back! Kindest Regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Jardim! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa Jardim! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your recent stay experience in Lisbon. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. We are surprised and disappointed to read about the service inconsistencies you faced during the check-in. This situation surely does not correspond to the standards of our service. Rest assured that your concerns deserved our full attention and that your comments have been shared with the Front-Office Manager. We are sorry if our staff efforts were not enough to provide you a stay meeting your requirements and expectations. Rest assured that all your comments deserved our full attention and that we are committed to address and resolve all the issues you mentioned. Our overriding goal is always to provide all our guests with quality service, as I am sure you will be able to see on your next visit. I remain at your entire disposal, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager

Dear Guest, Thank you for sharing your candid opinion about your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We appreciate for bringing again these issues to our attention. We apologize once again for the multiple inconveniences you have experienced during you short stay with us. We regret to read that our efforts and alternatives presented in order to solve this issue were not enough to guarantee your satisfaction. Nevertheless I will personally speak with the head of departments involved and make sure that these inconsistencies do not happen again in the future. Conscious that any explanation cannot completely erase your disappointment, I hope you and your wife will give us another opportunity to regain your confidence. I remain at your entire disposal. Rui de Sousa General Manager