Hotell i Little Genesee

“Great”

“Best staff!!! Lois is the most wonderful person and we absolutely love her!!!”

“I arrived at 3am. The plesant lady at the front desk was very gelpful and informational. She went above and beyond ro make sure we had what we needed.”

“Per friendly ”

“Friendly staff. The breakfast area was well stocked and clean.”

“Unfortunately the Fairfield Inn & Suites called 1 day before arrival to inform us that they had overbooked. A transfer was arranged to another hotel, the Best Western Plus Olean (a bit further than expected). The Best Western Plus turned out to be good, clean and with excellent service. However, to give credit to the Fairfield Inn & Suites by Marriot, they did their best to arrange a smooth transfer to the Best Western Plus despite the overbooking.”

“I stood in the lobby for 15 mins, I called but never heard a phone or anyone pick up.. got to the room, room was super hot! Heat wouldn’t turn off at all. AC hardly worked. ABSOLUTELY NO HOT WATER. (Yes I said something but they didn’t understand I guess). Also, tired saying my check out was yesterday (Friday) so they were knocking on my door at 11:05Am.”

“The room was great - we LOVED housekeeping dumping the trash & adding fresh towels. We haven't gotten that service at any hotel since covid. The back parking lot has sizable potholes but after the winter we've had, that's not terribly surprising. Both times I went to get a hot drink there were no hot cups available - perhaps they were isolated incidents, but 2 days in a row during breakfast was disappointing. All staff were very pleasant. Upgrading the TVs so people could use streaming...