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Recensioner av Base Serviced Apartments - Duke Street

3.5 out of 5
Base Serviced Apartments - Duke Street
Hudson Gardens, 136 Duke Street, Liverpool, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 127 av 284 recensioner" "
8 - Bra i betyg. 115 av 284 recensioner" "
6 - Okej i betyg. 25 av 284 recensioner" "
4 - Dåligt i betyg. 5 av 284 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 284 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2019
Svar från Team Base 13 aug. 2019
Hi there, thank you for leaving a review and choosing to stay with BASE. We would be happy to welcome you back in the future. Kind regards, Ffion.

10/10 Fantastiskt

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra lägenhet med gångavstånd till centrum.
Trevlig stad med bra puls. Här finns allt man behöver.

8/10 Bra

Peter, Vellinge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

2/10 Väldigt dåligt

Wendy

Bodde här 1 natt i maj 2024

8/10 Bra

Johannes

Reste i grupp
Gillade: Renlighet och bekvämligheter
Spacious, clean, perfectly located for a city trip as many restaurants, bars around and inner city dock area is in walking distance. You notice, that the flat already saw some customers, so not the newest ones. But in the end all fine, especially for that price. We would recommend it and book again.
Bodde här 2 nätter i april 2024

6/10 Okej

Charlotte

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Carlos

Gillade: Renlighet och boendets skick och faciliteter
Great Apartment, great location, walkable location near pretty much everything.
Bodde här 2 nätter i mars 2024

8/10 Bra

Omar

Bodde här 8 nätter i februari 2024

8/10 Bra

Scott

Bodde här 1 natt i februari 2024

8/10 Bra

Gina

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Helen 17 feb. 2024
Good Evening Gina,Thank you for taking the time to leave us this much appreciated feedback.I was delighted to hear that you enjoyed your stay with us, if you do feel that there was something that we could improve upon to achieve a 5 star rating next time, please do let us know as we value your comments as they help us implement future improvements!I do hope we have the pleasure of welcoming you back soon.Kind regards,HelenGeneral ManagerBase Serviced Apartments

8/10 Bra

Fiona

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
great stay but tired apartment and needed heating!
apartment was large and well equipped but let itself down as a bit tired / dated. There was damage to the seating and worktops etc that lowered the aesthetics.
Bodde här 1 natt i februari 2024
Svar från Helen 17 feb. 2024
Good Evening Fiona,Thank you for taking the time to leave us this much appreciated feedback, we value your comments and use them to help us make future improvements. I was delighted to hear that you enjoyed your stay with us, please accept my apologies for the minor damages that impacted the overall feel of your apartment, thank you for bringing this to my attention so that I can ensure that this is looked into immediately for further investigation and future improvements.I do hope we have the pleasure of welcoming you back to Base soon, to show you that this is most definitely not our usual standard.If you would like to discuss this further, please do not hesitate to contact myself directly.Kind regards,HelenGeneral ManagerBase Serviced Apartments

8/10 Bra

Truls

Bodde här 3 nätter i februari 2024
Svar från Helen 17 feb. 2024
Dear Guest,Thank you for taking the time to leave us this much appreciated feedback, we value your comments and use them to help us make future improvements. I was delighted to hear that you enjoyed your stay with us.I do hope we have the pleasure of welcoming you back soon.Kind regards,HelenGeneral ManagerBase Serviced Apartments

10/10 Fantastiskt

Hans Jørgen

Bodde här 3 nätter i februari 2024
Svar från Helen 17 feb. 2024
Dear Hans Jørgen,Thank you for taking the time to leave us this much appreciated feedback, we value your comments and use them to help us make future improvements. I was delighted to hear that you enjoyed your stay with us.I do hope we have the pleasure of welcoming you back soon.Kind regards,HelenGeneral ManagerBase Serviced Apartments

10/10 Fantastiskt

JUDITH

Bodde här 1 natt i februari 2024
Svar från Helen 17 feb. 2024
Dear Judith,Thank you for taking the time to leave us this much appreciated feedback, we value your comments and use them to help us make future improvements. I was delighted to hear that you enjoyed your stay with us. I do hope we have the pleasure of welcoming you back to Base!Kind regards,HelenGeneral ManagerBase Serviced Apartments

10/10 Fantastiskt

Stoycho

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Helen 9 feb. 2024
Hi Stoycho,Thank you for taking the time to leave us feedback!I am pleased you enjoyed your stay at Base Serviced Apartments and we hope to welcome you back again in the near future!Kind regards,HelenGeneral Manager

6/10 Okej

Paul

Bodde här 1 natt i februari 2024
Svar från Helen 9 feb. 2024
Hi Paul, Thank you for taking the time to leave us feedback, I was pleased that you enjoyed your stay. If you would like to discuss your stay in further detail, to help us gain a better insight on how we could improve - please do not hesitate to contact us.Kind regards,HelenGeneral Manager

8/10 Bra

Wendy

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Good location
good communication they ring you beforehand etc , we got there earlier than 3pm & our room was ready which was good, everything you need really except for some prosecco glasses ha ha , nice & clean & good location for where we wanted to go, stayed a few times now
Bodde här 1 natt i januari 2024
Svar från Helen 9 feb. 2024
Hi Wendy,Thank you so much for taking the time to leave feedback. I was delighted to read that you enjoyed your stay with us, we do hope to welcome you back again in the near future - if you do decide to stay with us again, please reach out to me directly so I can personally take care of your stay and ensure there are some prosecco glasses for you ha ha!Kind regardsHelenGeneral Manager

2/10 Väldigt dåligt

Joy

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
The apartment is ok very clean and cosy the only problem is the fire alarm keeps ringing even in the middle of the night. I have no sleep wandering if there is a real fire and I don’t want us to be barbecue inside the property especially we are on the third floor. Also u kept ringing the reception if someone will look into it. But no one responded.
Bodde här 1 natt i januari 2024
Svar från Helen 9 feb. 2024
Dear Joy,Thank you for taking the time to leave us feedback. Please accept my sincere apologies that the buildings fire alarm went off during your stay, this is most definitely not our usual standard. As the building management is maintained by an external company, I have relayed this to them as we were not aware - thank you for letting me know.I am pleased that you still found the apartment clean and cosy and hope you still enjoyed your stay. Please let us know if you do decide to stay with us again so I can personally ensure your stay is taken care of.Kind regards,HelenGeneral Manager

8/10 Bra

James

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The property served us really well. It was clean and comfortable. It was definitely tired as other reviews said. Lots of elements were broken including windows. Some wouldn't shut and other wouldn't open. The light by the front door didn't work and we arrived in the dark so that wasn't helpful. The flat was also cold when we arrived. The bedrooms quickly heated up and the duvet's were warm, but the lounge area heater wasn't adequate and then later broke. But the agent was super quick at bringing up a heater which helped. The kitchen had the bare minimum cooking utensils, but there were lots of great places to eat around the area. The location was fantastic and we could easily explore Liverpool by foot and parking was secure. Overall, the place worked for us, but it would have got top marks if it wasn't so run down.
Bodde här 2 nätter i december 2023
Svar från Helen 9 feb. 2024
Good Morning James,Thank you for taking the time to leave us feedback. I was pleased to hear that you enjoyed your stay with us and I will ensure to relay your feedback to our maintenance management for further improvements going forward.I do hope we have the pleasure of welcoming you back to Base in the near future.Kind regards,HelenGeneral Manager

10/10 Fantastiskt

Jonathan

Bodde här 1 natt i december 2023
Svar från Helen - Base Serviced Apartments 7 feb. 2024
Dear Jonathan, Thank you so much for taking the time to leave us a review, I am delighted to hear that you enjoyed your stay.Kind regards,Helen General Manager

8/10 Bra

Alan

Reste med familjen
Gillade: Renlighet
Nice apartment close to the city.
Apartment was certainly big enough and had the basics, but the walls were so thin you could hear your neighbours and all times of the day and night. The shower was poor too and struggled to get any real pressure. The kitchen was spot on and had everything in it. It was centrally located and easy to walk to the city centre.
Bodde här 5 nätter i december 2023
Svar från Helen 7 feb. 2024
Dear Alan, Thank you for taking the time to leave us feedback. Please firstly, accept my apologies regarding the noise disturbances from neighbours. We are located within a residential building and ask all guests to be respectful and bare this in mind. Unfortunately, in situations that are beyond our control - this is not the case. I am truly sorry that you had to experience this. Also, regarding the shower issue - I have passed your comments to our maintenance team for immediate attention. I am pleased you enjoyed the kitchen though! We do hope to have the pleasure of inviting you back in the near future, if you do decide to stay with us again, I would love to personally take care of your stay so please do contact me directly. Kind regards,Helen General Manager

10/10 Fantastiskt

Nicholas

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Fabulous penthouse style living
It’s a really fabulous place for the location and looks like it could do with a little bit of modernization of the furniture that’s getting battered, but it really didn’t matter because it really has so much space and room for everyone. Somebody obviously had been overserved in the past, and decided to put their hand through the door of the en suite bathroom, and there was a drippy tap that you might want to look into so your water isn’t so high in the en suite bathroom as well. Amazing views from the bedrooms and balcony and definitely will try and return to this place for my daughter’s graduation next summer.
Bodde här 1 natt i december 2023
Svar från Helen - Base Serviced Apartments 7 feb. 2024
Hi Nicholas, Thank you for taking the time to leave us feedback.I was delighted to hear that you enjoyed your stay at Base Apartments and I do hope to welcome you back again in the near future!Thank you for letting me know about the few minor issues within the apartment, I will instruct our Maintenance Manager about this immediately. Kind regards,HelenGeneral ManagerBase Serviced Apartments

10/10 Fantastiskt

Rob

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Hannah

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Perfect stay for family
The apartment was perfect for us as a small family, really more convenient for us with location and extra space. Would definitely stay again and certainly recommend.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Richard

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Lacmi

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Excelente opción. Muy amplio, limpio. La recepción súper amable y eficiente.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Rosa

Bodde här 1 natt i november 2023

8/10 Bra

Margaret

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good location, apartment was ready after 10am. Apartment was clean and tidy.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Sarah

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Sarah

Bodde här 2 nätter i oktober 2023

6/10 Okej

stan

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Excellent location in the centre of things.Flat very good and comfortable but the block is pretty grim. Lift didn’t work, car park gate didn’t work on exit. Fine for a short stay. Take your own cafetière and tea towels!!!
Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Kumbie

Bodde här 1 natt i augusti 2023

8/10 Bra

Claire

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to shopping in a good walking district with plenty of bars and restaurants nearby but no noise pollution
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

james

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i augusti 2023

8/10 Bra

Catherine

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i augusti 2023

8/10 Bra

Leonie

Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Tess

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good communication, easy to find and with parking. Very clean
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Lianne

Bodde här 1 natt i maj 2023

8/10 Bra

Elaine

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice apartments friendly reception. Apartment itself is a bit tired and some minor damage to furniture which could easily be replaced but lots of room and everything you need.
Bodde här 1 natt i juni 2023

8/10 Bra

Lloyd

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was clean and In walking distance for shops , bars , food and sights . I would return to the property.
Bodde här 3 nätter i maj 2023

8/10 Bra

Melanie

Bodde här 3 nätter i maj 2023

8/10 Bra

Simon

Reste i grupp, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Comfortable apartment right in the heart of Liverpool. Lots of great restaurants and bars in the surrounding streets and a short walk from the main shopping centre and Albert Docks. The apartment itself was a decent size. It was clean and comfortable and had everything you would expect. I would definitely consider staying here again.
Bodde här 5 nätter i maj 2023

8/10 Bra

Mary

Bodde här 1 natt i april 2023

10/10 Fantastiskt

WENDY

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Jonathan

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Susan

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Tom

Bodde här 1 natt i april 2023

10/10 Fantastiskt

katie

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Great staff
Nice clean central apartment. Really lovely helpful staff
Bodde här 1 natt i april 2023