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Recensioner av Grand Hotel Llandudno

3 out of 5
Grand Hotel Llandudno
Happy Valley Road, Conwy, Llandudno, Wales

Recensioner

6,4
10 - Fantastiskt i betyg. 173 av 1000 recensioner" "
8 - Bra i betyg. 288 av 1000 recensioner" "
6 - Okej i betyg. 239 av 1000 recensioner" "
4 - Dåligt i betyg. 160 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 140 av 1000 recensioner" "

6,6/10

Renlighet

7,2/10

Personal och service

6,2/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

6/10 Okej

viktor

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
ok bingo hotel
Hard to find a parkingslot close by the hotel. And it was a work out to get to the balcony. The door was warped by condensation.
Bodde här 1 natt i september 2019

4/10 Dåligt

William

Gillade inte: Renlighet och boendets skick och faciliteter
Lovely town and surroundings
Very nice old building situated in a beatiful town. The beds were ok but the bathroom was very outdated and felt a bit dirty. The windows in the room were dirty. The staff was nice and serviceminded though. They offered to change the room but the hotel was full so it wasn't doable.
Bodde här 2 nätter i juli 2018

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not a lot to say. I would prefer to shower, which was not an option. Competitive price and comfortable. Staff were pleasant.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Geraldina

Gillade inte: Renlighet och personal och service
Es un hotel muy viejo Mal mantenido Cobran por el wifi en las habitaciones Se siente los pasos de cada individuo que pasa La cadena del baño no funcionaba El respaldar de la cama todo grasoso Y la atención mala.
Bodde här 1 natt i april 2024

4/10 Dåligt

Prachi

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We booked a standard room the last minute and the room we got was in such a bad state. It had no windows except for one on the ceiling with continuous noise of seagulls. The flush tank in bathroom was leaking continuously resulting in wetting the room carpet as well. There are no phones in rooms to call reception, they have no Wi-Fi in rooms. After complaining, all they did was put a bunch of towels on bathroom floor. After a while the commode also got full of water and was in unusable condition. They finally agreed to change our room for the next day but we wasted a huge bulk of money for that one night without any rest and sleep.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Surinder jeet

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The property was on the sea view but the conditions of the property was too poor . The lock of the main door wasn’t fully locked & i complained but wasn’t fixed. Even the sink in the bathroom was too small and separate tab for cold and hot water which doesn’t make any sense. I paid too much for this property
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were friendly and extremely helpful especially when we had a problem with the room: it was dealt with quickly and efficiently.
Bodde här 1 natt i mars 2024

6/10 Okej

brian

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
The downstairs of the property were lovely and well maintained, the bedroom had been recently renovated badly, poor paintwork etc, heating was provided by a portable electric radiator because the big radiator was turned off... the bed was like a park bench... other facilities were ok and clean. Dont think I'd stay there again unless like this time it was cheap... Only one member of staff on the reception although there were staff milling about but didn't want to help the girl struggling with the numbers booking in...
Bodde här 1 natt i februari 2024

8/10 Bra

Emily

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay here, VERY clean staff were great too, will definitely book again ! Only downfall was the mattress abit to firm for my liking but over all very satisfied
Bodde här 1 natt i februari 2024

6/10 Okej

Tom

Gillade: Renlighet
Stayed Feb 24 room only. In summary: Stunning location on bay by cliffs. Old hotel undergoing refurb one floor at a time. Reception tidy with character. Room decor dated but warm and clean. Outside yet to be tidied and neighbouring site derelict. Price compares favourably to other Llandudno hotels. Main concern was that new carpet on 3rd floor fitted so that 2 HR fire door could not shut. Each floor has 5 rooms facing internal courtyard that lack natural light. An average hotel at a reasonable price.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

8/10 Bra

Kevan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff could not have been more helpful and the hotel was very clean and warm, the food served at breakfast was excellent and the variety was very good. The building itself was very interesting and the history was fascinating. Refurbishment was ongoing while we there which tended to take a bit of the shine off our experience but these things have to be done. All in all a very good stay with the only complaints that the room seemed a bit cramped and the bed was old.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

karen

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff where very helpful, room was clean,no faults to complain about
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Alban

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Hendrika

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Gary

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyable
Bodde här 1 natt i januari 2024

8/10 Bra

S

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a bit tired but we loved our trip to The Grand.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

colin

Gillade: Renlighet, personal och service och rummets bekvämlighet
Colin’s review
The stay at the Grand was great as usual, the decor needs addressing but you can see that’s a work in progress. You can’t beat the evening meal for the price.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great value with tidy rooms
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Jeffrey

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i november 2023

8/10 Bra

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property itself clean,on first arrival in the room there was a terrible smell from the bathroom that smelt like sewage which filled the entire room as the bathroom door was left open. We only had two hand towels provided luckily we took our own. We also asked a member of staff if we could buy some bottled waters that evening and we were refused as the bar was closed.and we were woken early morning by workmen checking to see if anyone was in the room as they wanted to start renovations builders and painters were on the entire first floor and it could have been more relaxing if the hotel filled the other floors while work was carried out on the first floor away from public
Bodde här 2 nätter i november 2023

4/10 Dåligt

clare

Reste i grupp
Gillade inte: Personal och service
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Nicola

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Oh it was lovely and the room lovely lovely stay
Bodde här 2 nätter i oktober 2023

6/10 Okej

Susan

Bodde här 1 natt i oktober 2023

8/10 Bra

Michael

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Paul

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Steve

Bodde här 1 natt i oktober 2023

8/10 Bra

Jill

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On arrival we was handed an envelope with the card to get into our room but when we got to the room there was no card. I went down to receiption she gave me another card but the room hadn't been serviced so I went down again and they changed the room she did apologise.
Bodde här 3 nätter i oktober 2023

8/10 Bra

Sandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel value for money
Last minute night away, booked packed and arrived all within 2 hours Stayed at the grand a few times we like it plus it has lifts and storage for scooter
Bodde här 1 natt i oktober 2023

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall it was very good , the hotel was clean and comfortable, the only thing I wanted a shower in the evening but the water didn’t get hot enough but in the morning it was nice hot and stable.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Ernest J

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Requires up-dating
This hotel is in need of up-dating The room was small with no heating and the towels didn't dry The hotel food was basic and it looks probably as it did 40 years ago
Bodde här 2 nätter i oktober 2023

6/10 Okej

Philip

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

6/10 Okej

Gary

Gillade: Renlighet och personal och service
Ok but lack of some items
Bodde här 1 natt i oktober 2023

8/10 Bra

Tracey

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Period property with lovely sea views.
Bodde här 1 natt i oktober 2023

8/10 Bra

Jo

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Honest review.
Last minute night away - not sure what to expect based on reviews I'd read, this is my honest review. On arrival pleasantly surprised by the reception area, quick check in, door card wouldn't work, this was sorted straight away. Room clean and tidy, bedding very neat and clean. Dated bathroom, mixer tap shower which was difficult to regulate temperature. Balcony needs sweeping/tidying. Nice bar area with lots of seating. Breakfast was good, hot food and lots of choice. You pay for what you get, it's a no frills hotel, you're not going to get a luxury experience. Things that could improve the hotel are cleaning the balcony areas and cleaning the windows, especially the windows on the stairs looking out to sea - these small things would make a huge difference. It's an old building and clearly has has limited money spent on it over the years however they can only work with what they've got. Could be amazing. Great location. Needs baby changing as they do not have any in any of the toilets. Overall no complaints.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

David

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Booked this hotel unknowing of anything about Llandudno really, me and my partner went for a night just to try somewhere new, when we arrived at the hotel it was like walking into the 1970s and not in a good way, the hotel was shabby and outdated, and had a musky smell which was unsettling. We got a sea view room which was on the 5th floor, we were given a key card to get in but it didn’t work so I had to go back down again to get the issue sorted, when we got into the room I was expecting something good as I’d paid £130 for one night for a double room with a sea view, but when we walked in it was like I’d stepped off a plane into the Antarctic, it was absolutley freezing with no central heating, just a plug in portable heater which did absolutely nothing. The room was awful honestly, the painting was peeling off the walls and the wallpaper was dirty, the bed was extremely uncomfortable and all Over the window there was cigarette marks where people had been smoking and putting them out, the shower is also horrendous you couldn’t fill a cup with the amount that it sprays out. I thought I had booked a good hotel, but we had met quite a few people when we went out who asked where we were staying, and when we told them the grand they found it funny as it has a reputation of being the worst hotel in Llandudno, so it’s safe to say we made a mistake going there and I would not recommend it to anyone honestly stay well clear of this one haha
Bodde här 1 natt i september 2023

8/10 Bra

Keith

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Basic room, OK
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my partner will definitely be coming back again
Bodde här 2 nätter i september 2023

4/10 Dåligt

Paul

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Bath but no shower, door card not working, badly leaking kettle, message left for me at reception, not delivered. Staff friendly The hotel would have been great in the forties and fifties, now well past its prime.
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Rahman

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommend this hotel
Clean room and friendly customer service/ reception. Comfortable beds
Bodde här 1 natt i september 2023

8/10 Bra

Andrew

Bodde här 3 nätter i september 2023

4/10 Dåligt

abigail

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Checked in on a Saturday. Information told us check in was from 1600 mon-fri and on other days from 1400. Arrived at 20 to 2 and waited in bar. Barmaid was stood round other side and not paying attention to customers waiting at the bar. Staff kept telling us room wasnt ready. Didnt tell us until half 3 that we wouldnt be able to get our room until 4. Was a double room for two guests but only one towel provided. Not a great view out window as it was of another corridor Next door neighbours were incredibly loud and disturbed us throughout the night. No respect for other guests considering the thin walls of the old building. Have video with sound of how loud the disturbance was. Also heard screams from upstairs and people running about at around 2am. Was quite concerning. On the other hand, shower pressure and bathroom cleanliness was great and mattress was comfortable. Would perhaps stay again in another room with a view and balcony, although having booked that morning and the twin room being £99 for the night, i guess you get what you pay for
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

olivia

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

4/10 Dåligt

Dan

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Run down, windows in rooms filthy, cobwebs on ceilings, blind in bathroom broken, no facilities available, lift broken, staff in bar on phones and one guy was running his boss down an how much he hates him, adverised menu was not what was served and poor quality food for £15 per head. Not worth 1 star let alone 3 !!!! This place needs a seroius refurbishment, property reflects the attitude of the staff who clearly are not managed and do not care !!
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Louise

Bodde här 2 nätter i augusti 2023

6/10 Okej

Rachel

It was a nice stay for one night. But needs improving now. Little things like soap dispensers were empty etc and the breakfast was really poor for £10. Instant coffee and fried bread. That is ok if that's what people like but you shouldn't charge £10 for it.
Bodde här 1 natt i augusti 2023

8/10 Bra

Catherine

Reste med sin partner
Gillade: Bekvämligheter
Enjoyed our stay and we have a lot of memories in this hotel and we love Llandudno.
Bodde här 3 nätter i augusti 2023

6/10 Okej

Anthony

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023