Hotell i Loch Ness

"Rent rum, bra utrymme. "

"Rent och fräscht rum, trevlig personal. Ett prefekt läge för mig, nära tågstationen och nära till upphämtning för highlands tours"

"Mögel i badrum, ingen värme trots nollgradigt ute. "

"Fantastiskt bra! "

"Mycket bra. Rent och fräscht samt trevlig och hjälpsam personal. "

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"We had a wonderful stay in room King Charles. Mark was very accommodating and provided oatmilk and fresh fruit when we informed him we didn’t eat meat. We used to outdoor jacuzzi, which is private for the room. An amazing experience with incredible views in the evening. It’s good to know that they charge you for using the jacuzzi though, 20 quid per day. Breakfast was decent enough, but not very versatile. We got (not newly baked) croissants every day, marmelad, butter, cheese, yogurt, cereal and OJ. You eat in your room, which is a bit different but we found it cozy. Also worth mentioning is that the hotel doesn’t have any restaurant and the closest by are about a 15 min drive away. Nothing within walking distance really. Bed was very comfortable and room beautiful. We would happy to come back! "

"Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere."