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Recensioner av Casben Hotel

3.5 out of 5
Casben Hotel
Av. Isidro Ayora y Nueva Loja, Frente a Mirasol, Loja, Loja

Recensioner

6,6
10 - Fantastiskt i betyg. 2 av 4 recensioner" "
8 - Bra i betyg. 0 av 4 recensioner" "
6 - Okej i betyg. 0 av 4 recensioner" "
4 - Dåligt i betyg. 1 av 4 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 4 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

4,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Laurence

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very friendly & professional. The room was everything we wanted. The gym was well appointed. Very close to transport.
Bodde här 1 natt i juni 2023
Svar från CASBEN HOTEL 30 juli 2023
Dear Laurens. Thank you for your comment and for choosing CASBEN HOTEL. We are so happy that you enjoyed your stay and we’re looking forward to having you again as our guest at our hotel.

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i oktober 2020

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was probably the worst value hotel of my entire life. Had to choose a hotel in a hurry to enter almost immediately and chose this one on the basis that it supposedly has a restuarant according to expedia and hotel website. There is a restuarant but its only open for breakfast so arriving after dark in not the most salubrious part of the city you have to take to the streets to find food and NOWHERE in the hotel can you get a cup of tea outside 8am - 10am. No room service nor hotel - specific informaton provided in our room, just a couple of general, glossy tourist board publications largely based on advertising not info. Similar hotels that charge half the price in Quito and Cuenca are double glazed so silly really to expect that a hotel charging $185 per night in Loja, right next door to a bus terminal would do the same. We got no sleep at all due to the neighbourhood noise and were overcome at 4am by 'toilet' kinda smells which at daylight we assumed were coming from an exhaust pipe that vented just below our window. Grab bar in shower having gaping holes in the wall due to poorly thought out fitting is completely irrelevent but probably points to something larger in that there was a very dangerous loose base plate in the bathroom door frame that had screws sticking right out of it handily ready to take a chunk out of an unsuspecting bare foot (not ours though luckily). There are much better hotels in Loja for a lot less cost, choose one of them!
Bodde här 1 natt i november 2019
Svar från GUEST 26 nov. 2019
Dear Guest Thank you for your comment, which at the same time we take it as a suggestion to be able to better communicate the restaurant service hours, at the same time for confirming that at the time of check-in you fill out a register where restaurant policies and service hours are specified and on the part of the reception, the schedules that we manage in our establishment are emphasized again, because as we mentioned each hotel has its own internal policies and that is why it can vary according to the city that you are. With respect to the rooms we have an exhaustive control by housekeeper and administration, that is why the rooms are 100% safe and clean where we have a safe and accessible hotel certification by the Ministry of Tourism of the city Loja in Where we are located. We appreciate your comment. Cheers, CASBEN HOTEL

10/10 Fantastiskt

gabriela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gracias
muy bien
Bodde här 1 natt i juli 2019
Svar från CasbenHotel 2 sep. 2019
Gracias estimada Gabriela, recordando que Casben Hotel está siempre a sus ordenes y esperando su pronto retorno. Saludos cordiales, Departamento de Ventas