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Recensioner av Hyatt Place London Heathrow Airport

4 out of 5
Hyatt Place London Heathrow Airport
The Grove, Bath Road, West Drayton, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1308 av 2026 recensioner" "
8 - Bra i betyg. 512 av 2026 recensioner" "
6 - Okej i betyg. 119 av 2026 recensioner" "
4 - Dåligt i betyg. 46 av 2026 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 2026 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Emil

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i september 2023
Svar från Rebecca Front Office Manager 30 sep. 2023
Dear Emil,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 Väldigt dåligt

Agneta

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Rebecca Front Office Manager 20 apr. 2023
Dear Agneta,We are very sorry to see that you did not enjoy your experience with us. We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Christer

Bodde här 1 natt i mars 2023
Svar från Rebecca Front Office Manager 29 mars 2023
Dear Christer,Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Vala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Rebecca Front Office Manager 19 okt. 2022
Dear Vala,Thank you for giving us 8 out of 10 from your recent stay with us.We hope you will be back to stay with us again soon.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Daniel

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

8/10 Bra

Mariam

Bodde här 1 natt i juni 2022

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable AirPort hotel
Really comfortable AirPort hotel. Good service and kind staff. Nice gym. Only improvement would be a menu with some more healthy food.
Bodde här 3 nätter i januari 2022
Svar från George 28 jan. 2022
Thank you for your review and your feedback! Sincerely

8/10 Bra

Bo Anders

Affärsresenär
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2021

10/10 Fantastiskt

anders

Bodde här 1 natt i oktober 2021

8/10 Bra

Joakim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay
Nice personnel and good location
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjd!
Väldigt nöjd!
Bodde här 1 natt i maj 2021
Svar från Lourdes Perera 8 maj 2021
Dear Nöjd, Thank you very much for taking your time to share your experience with us. It was a pleasure to have you as a guest and I am very delighted to see that we make your stay a memorable one. We are very much looking forward to welcoming you back to our hotel in the future. Thank you very much for your feedback. Tack så mycket

10/10 Fantastiskt

Adil, Vero Beach

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jinais Maria

Gillade: Boendets skick och faciliteter
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy access to the airport Friendly staff
Bodde här 1 natt i april 2024

8/10 Bra

Bawah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The house keeping staff was very responsive and I liked that.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Gauntlett F

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are small
Bodde här 5 nätter i april 2024

6/10 Okej

Master

Gillade: Renlighet och personal och service
Just an airport hotel. Staff is great but hotel not the best.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Dylan

Gillade: Renlighet och personal och service
Very quiet and close to airport.
Bodde här 4 nätter i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Dylan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Robert,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Benoit

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice spot when you have to take a flight early in the morning.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Benoit,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that we are such a convenient option for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Mahesh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Near airport and accessable by red bus
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Mahesh,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be so convenient for you. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient location to the airport
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Gary,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

DeVon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, very convenient and the staff always does a great job. Breakfast is great as well.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear DeVon,Thank you for your review of your recent stay with us and for scoring us 5 out of 5.It is wonderful to hear that you had such an enjoyable stay and our team were able to look after you so well. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Andy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Andy,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Louis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 30 apr. 2024
Dear Louis,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Bob

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for overnight layovers. Friendly staff and enjoyed breakfast buffet. Would book here again.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 25 apr. 2024
Dear Bob,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 Väldigt dåligt

Virginia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
When we arrived to Hyatt at night, there was nobody to help us for carrying out luggages and not to mention my husband and I were both very tired by travelling. We also noticed there was no complimentary water and slippers in the room which should be at least provided by the hotel? I checked with the front desk and they said complimentary bottled water only provided by Hyatt Club Members ONLY!! I told them I’m a member but still I haven’t been received any before I left. We also ordered room service and staffs didn’t collect trays and plates at all. They were still sitting on the floor till the next morning!! We asked the front desk to help us call a cab in the morning to get to Heathrow airport with replied saying ‘if you have an Uber Apps, beta call yourself??’ My husband and I also got bitten by bedbugs on our legs!! What kind of hotel is it with such bad quality services and not helpful at all!! It’s best for them to get refund back and we left with disappointment!
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 25 apr. 2024
Dear Virginia,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 Väldigt dåligt

Michael

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Lets see..this hotel was advertised as being at Terminal 3. It is not. After walking endlessly through Terminal 3 tunnels we got to the bus stop only to be told that it would cost us $10 each to take the bus to this hotel, and that after 1 PM that bus only came once per hour (prior to 1 PM it ran every 15 minutes-huh?) and that we would have to wait 40 minutes for the next one, so we should just take a taxi, as the cost was comparable. The next morning we asked for a taxi to be called, assumingvthe cost would be the same. It was double the previous evenings cost. Had we been told that we would have taken the bus which at that point as it was before 1 PM I assume would have been running every 15 minutes. As for the hotel: it needs updating. In addition my partners room had not been prepared for her arrival: heat was at sun surface setting, no water in the room. Best thing to say: the staff was pleasant. Lessons: do a lot of research, ask a lot of questions and never assume anything. Never again.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 24 apr. 2024
Dear Michael,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Pauline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great runway views
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 24 apr. 2024
Dear Pauline,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear you enjoyed the views of the runway.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Jacqueline

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 24 apr. 2024
Dear Jacqueline,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for Heathrow, and incredibly quiet
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 24 apr. 2024
Dear James,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you enjoyed your experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I only stayed for 6 hours to sleep for my overnight flight. However it was clean, felt safe, and the staff are very helpful!
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 24 apr. 2024
Dear Carla,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear you were able to get a comfortable sleep before your long flight. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

James E.

Reste med familjen
Hotel was very clean and the food in the restaurant was excellent. This was a real bargain.
Bodde här 2 nätter i april 2024
Svar från Rebecca Maher Front Office Manager 24 apr. 2024
Dear James E,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are very glad to hear that you enjoyed your stay and your meal in our restaurant as well. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is close to Terminal 5 at Heathrow. The room was very quiet and had multiple USB ports for easy charging of devices. We were pleased to find bathrobes and lots of room to unpack. The bar and restaurant were convenient and a buffet breakfast was included in the room price. We took an Uber to our terminal (2) since there did not seem to be another way to getting there.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 19 apr. 2024
Dear Susan,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your stay and we greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

JEENA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay at Hyatt, friendly staff
Bodde här 3 nätter i april 2024
Svar från Rebecca Maher Front Office Manager 19 apr. 2024
Dear Jeena,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a great stay with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The exterior main entrance was not very attractive nor was the exterior waiting area
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 19 apr. 2024
Dear Jane,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, modern hotel near Heathrow. Well appointed room, though a bit on the small side. View of the planes but extremely well insulated so no noise at all.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 19 apr. 2024
Dear Charles,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Guy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Serves its purpose well as an airport hotel. Can be a bit of an issue getting an early morning taxi to the terminals and the car park was wuite restrictive in terms of size for parking but room was comfortable
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 19 apr. 2024
Dear Guy,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to Heathrow
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 19 apr. 2024
Dear Joseph,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that our location worked perfectly for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Kenneth

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable room to sleep. Very clean enjoyed the gym. Very convenient to Heathrow.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 18 apr. 2024
Dear Kenneth,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 Okej

FERNANDO, los angeles

Gillade: Renlighet och boendets skick och faciliteter
The hotel is kind of near the airport, part of the staff needs to have better customer service making the customers feel welcoming.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 15 apr. 2024
Dear Fernando,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Bra

Emma

Gillade: Renlighet och boendets skick och faciliteter
Great for an overnight stay
Bodde här 1 natt i februari 2024
Svar från Rebecca Maher Front Office Manager 15 apr. 2024
Dear Emma,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Carolyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy check-in. Booked through Expedia app.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 15 apr. 2024
Dear Carolyn,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are glad you found your stay to be so easy. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Patrick

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Oneal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Neat & Tidy
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 10 apr. 2024
Dear Oneal,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent stopover hotel when arriving and leaving heathrow
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 10 apr. 2024
Dear Michael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you found our hotel to be an excellent option for your stop over at Heathrow Airport. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Paul

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My go to when I'm traveling from Heathrow. A really friendly welcome. Close to the airport although the shuttle takes almost an hour to get to T5. Can't fault the hotel though. Clean, tidy and modern.
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 10 apr. 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that we are you go to hotel when you are traveling through Heathrow Airport.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

PHILIP

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great airport hotel. No elevator is available in the underground parking garage, so use the drop off parking out front of the hotel to leave your bags before parking!
Bodde här 1 natt i april 2024
Svar från Rebecca Maher Front Office Manager 10 apr. 2024
Dear Philip,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great that you had such a wonderful stay and we appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Fantastiskt

Obianuju

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my 3 night stay. Staff is friendly. I love the room and especially the gym. Would definitely be back here again
Bodde här 3 nätter i april 2024
Svar från Rebecca Maher Front Office Manager 10 apr. 2024
Dear Obianuju,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport