Cleanliness got 4 stars for what appeared to be dated carpeting. While the room was impeccable, I couldn’t help but wonder if the carpeting was dirty or just old. Otherwise, I would have given a 5 star rating all around. My family enjoyed their stay all three nights. The food was quit good too! For our first time in London, I thought the location was very advantageous to every place we wanted to go. Within walking distance to several underground tubes. I would definitely stay there again.