Dear Anna,Thank you for sharing your feedback with us.Regarding the housekeeping services, we apologize for not meeting your expectations. Our standard policy is to clean the rooms after every 3 nights of consecutive stay, however, we understand that your expectations were not met in this regard. As for the room type, we allocate rooms based on the travel agency and we can not make any errors in that regard.Please know that your feedback is invaluable to us, and we will use it to improve our services and ensure a more seamless experience for our guests. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Warm regards,Afiifa

Thank you for your review at Point A Kensington. We value your feedback and aim to improve.

Thank you for your review.

Dear Micheal,Thank you for your feedback on our property. We appreciate your kind words on the facilities at our hotel. In regards to the comments made about the breakfast, we will take on your feedback to improve our customer satisfaction. We hope you stay with us again in the future.Kind regards,Afiifa

Dear Guest,Thank you for taking time out to write a review on your experience at our hotel. We appreciate your feedback on our property as through this we are able to improve our hospitality. We have forwarded this review to our maintenance manager, so in the future, this will not happen again.We also appreciate your kind words regarding our staff, as we emphasize providing excellent customer service at our hotel.Kind regards,Afiifa

Dear Sara,Thank you for taking time out of your day to write a review on your experience.Our rooms are advertised as cozy and compact, providing all the essential needs for a trip to London. we will take your criticism on board and pass this on to the appropriate departments. Thank you for choosing Point A Kensington, we hope to see you again soon.Kind regards,Afiifa

Dear Silvia, Thank you for taking a part of your day to leave us a review about your recent stay at Point A Kensington. It was an absolute pleasure to have you as our guest.We are hugely grateful for your appreciative feedback of your stay with us.Should your travels bring you back to Kensington, please don't hesitate to reach out. We'd be delighted to welcome you back to Point A.Kind regards,Joanna

Dear Nicole, Thank you for your review. Our location is really good as you said. It is very close to the tube station and has easy access to central London. Our rooms are compacted with all the facilities that you can need for an enjoyable stay. We look forward to welcoming you again. Best Regards

Dear Hannat,Thank you for your feedback.We could not be happier to hear of your great satisfaction with your stay. Thank you for choosing us. We are looking forward to having you again in Point A Kensington. Best regards, Joanna

Dear Janne, We appreciate your valuable feedback regarding your recent stay. We hope you might consider staying with us again in the future, giving us another opportunity to provide you with an improved experience that meets and exceeds your expectations.Kind regards,Joanna

Dear Lina, Thank you for your review. We're absolutely thrilled that you had a great stay with us. Indeed our location is convenient, close to the tube station, bus stops and restaurants. Our team always gives the best of themselves to offer an unforgettable experience to our guests. Hope to see you soon!Kind regards,Joanna

Dear Linnea, Thank you for taking the time to share your experience about your recent stay. We are glad to hear that your stay was pleasant and satisfactory. Should you plan another trip to London in the future, we would be delighted to welcome you back to Point A Kensington.Kind regards,Joanna

Dear Patricia, We're sorry to hear that Point A Kensington did not meet your expectations. Your feedback regarding our hotel has been duly noted and will be thoroughly investigated to ensure improvement. Kind regards,Joanna

Dear Lamia Luma, Thank you for choosing our hotel and taking the time to share your feedback. We are thrilled to hear that you had a pleasant stay with us and enjoyed your stay. We hope to welcome you back to our hotel in the future and provide you with another memorable experience.Best regards,Front desk

Thank you for taking the time to give us a wonderful review.We hope to see you again soon!Kind Regards,

Dear Britta, We are sorry to hear that our hotel doesn't met your expectation. We hope that you will give us another chance.

Dear Sanda, Thank you so much for taking the time to write us a review. Thank you for your feedback, we value the responses from guests as they will help us to identify how we can improve our services. We're sorry to hear that you didn't enjoy your experience with us. I will pass your feedback to our maintenance department. We hope to welcome you back in the future! Regards,Front desk

Thank you for your review.

Thank you for your amazing feedback.

Dear Alina, thank you for taking the time to share your amazing review. Look forward to welcoming you again.Best regards, Joanna

Hello Eva-Lena, thank you for your amazing score, looking forward to seeing you again soon.

Thank you for your feedback!

Thank you for your feedback!

Dear Blandat, Thank you for your feedback. We are delighted to hear that you liked our service, the breakfast, and the hotel facilities. Indeed the hotel rooms are compact but equipped with everything essential that you would need for your stay. Your concerns will be taken as a way to improve your next stay with us. Kind regards,

Thank you for your feedback!

tack och vi hoppas att vi ses snart i punkt A

Thank you for leaving a comment about your stay with us!

Dear Clare,Thank you for your excellent review.We highly appreciate your kind words about our property.We hope to see you again soon.KInd regards,Afiifa

Dear Joel,Thank you for your kind words! We're delighted to hear that you found our staff very nice and that you felt you received great value for your money. It's wonderful to know that you enjoyed our breakfast and that you were happy with your stay. We look forward to welcoming you back soon.Kind regards,Afiifa

Dear Majo,Thank you for your review.Our rooms are advertised as cozy and compact providing all the essential needs for a stay in London.Kind regards,Afiifa

Dear Bertus,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you found our location convenient with easy access to the metro and local attractions. We take pride in offering good value for our guests and are pleased that you appreciated that. Although our rooms are cozy and compact, they are perfect for a comfortable and pleasant stay. We look forward to welcoming you back soon!Kind regards,Afiifa

Dear Catherine,Thank you for your feedback. We're glad you took the time to share your experience. We apologize for any inconvenience regarding the room cleaning schedule. For your reference, it is noted on our website that we clean every 3 nights. We understand how important this information is and will ensure it is clearly communicated to all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kind regards,Afiifa

Dear Pinar,Thank you for sharing your experience! We're thrilled to hear that you were very satisfied with your stay. Our team works hard to be accommodating, and we're pleased that you found our furnishings attractive. It's wonderful that you enjoyed our prime location with its many nearby restaurants and supermarkets, as well as the quiet and beautiful surroundings. We appreciate your insights about the room size and are glad it was sufficient for your city trip. We hope to welcome you back for another pleasant stay in the future!Kind regards,Afiifa

Dear Angelo,I am sorry to hear you did not enjoy your stay. Hopefully, we can provide a better stay for you in the future.Kind regards,Afiifa

Dear Alessia,Thank you for sharing your feedback with us! We're delighted to hear that you found our rooms to be completely sufficient and that cleanliness was maintained to your satisfaction. It's wonderful to know that our staff provided friendly service and that you felt well taken care of during your stay. We're also pleased that our location, with the subway station just 8-10 minutes away and shopping opportunities along the way, added convenience to your trip. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Frank,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the room allocation. Our room assignments are based on the information provided by booking agencies, and we strive to accommodate all guest preferences to the best of our ability. We're sorry to hear that the room size did not meet your expectations. We appreciate your insights regarding the facilities and will certainly take them into consideration for future improvements. Please know that your comfort is our priority, and we will do our best to address these concerns. We hope to have the opportunity to better serve you in the future.Kind regards,Afiifa

Dear Larry,Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. Regarding our cleaning policy, we do mention on our website that we clean every three nights, and fresh towels can be provided by our reception upon request. We apologize for any inconvenience regarding the room size and lack of amenities. Your feedback regarding the lack of closet space and workspace is valuable to us, and we will certainly take it into consideration for future improvements. We understand the importance of a comfortable and enjoyable experience for our guests and regret that we fell short in this instance. We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Divina,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the convenient location of our hotel, with easy access to the metro and nearby amenities such as restaurants, fast-food outlets, and a grocery store. It's wonderful to know that you found our staff to be amazing, sweet, welcoming, and always available. We appreciate your kind words and will be sure to pass along your compliments to our team.I am sorry to hear you were not happy with our room size. Our rooms are cozy and compact, perfect for a comfortable and pleasant stay. We also apologize for the Ac issues, we will pass this information on to our maintenance team.Kind regards,Afiifa

Dear Anke,Thank you for taking the time to leave us a review.Kind regards,Afiifa

Dear Justine,Thank you for your glowing review! We're thrilled to hear that you loved everything about your stay with us, from the place to the food to our wonderful staff. Providing exceptional service and prompt assistance is always our top priority, and we're delighted that we could swiftly resolve the issue with the sink in your room to ensure your comfort. Your recommendation means the world to us, and we can't wait to welcome you back for another perfect stay in the future! If there's anything else we can do for you, please don't hesitate to reach out.Kind regards,Afiifa

Dear Charlotte,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's fantastic location, with easy access to three underground stations within a short walk. It's great to know that you found our rooms sufficient for your city trip and that you felt very comfortable during your stay. We're also pleased that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please let us know.Kind regards,Afiifa

Dear Megan,Thank you for leaving us with a positive review. We hope to welcome you again in the future.Kind regards,Chloe

Dear Julia, Thank you for your lovely feedback! We're thrilled to hear that you found our staff incredibly friendly and courteous. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We're delighted that you enjoyed the breakfast options, particularly the fruit, yogurt, and cereal served in small bowls or glasses. We appreciate your suggestion for adding scrambled eggs or something hearty to our breakfast menu and will certainly take it into consideration for future improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do for you, please don't hesitate to let us know.Kind regards,Afiifa

Dear Ronny,Thank you for taking the time to leave us a review. We are glad that it was close to everything and you found it in a convenient location.Kind regards,Chloe

Dear Barbara Lucie, Thank you for your feedback. It's good to hear you had a satisfactory stay at Point A Kensington. We look forward to having you again.Kind regards,Front Desk