Dear Anna,Thank you for sharing your feedback with us.Regarding the housekeeping services, we apologize for not meeting your expectations. Our standard policy is to clean the rooms after every 3 nights of consecutive stay, however, we understand that your expectations were not met in this regard. As for the room type, we allocate rooms based on the travel agency and we can not make any errors in that regard.Please know that your feedback is invaluable to us, and we will use it to improve our services and ensure a more seamless experience for our guests. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Warm regards,Afiifa

Thank you for your review at Point A Kensington. We value your feedback and aim to improve.

Thank you for your review.

Dear Micheal,Thank you for your feedback on our property. We appreciate your kind words on the facilities at our hotel. In regards to the comments made about the breakfast, we will take on your feedback to improve our customer satisfaction. We hope you stay with us again in the future.Kind regards,Afiifa

Dear Guest,Thank you for taking time out to write a review on your experience at our hotel. We appreciate your feedback on our property as through this we are able to improve our hospitality. We have forwarded this review to our maintenance manager, so in the future, this will not happen again.We also appreciate your kind words regarding our staff, as we emphasize providing excellent customer service at our hotel.Kind regards,Afiifa

Dear Sara,Thank you for taking time out of your day to write a review on your experience.Our rooms are advertised as cozy and compact, providing all the essential needs for a trip to London. we will take your criticism on board and pass this on to the appropriate departments. Thank you for choosing Point A Kensington, we hope to see you again soon.Kind regards,Afiifa

Dear Silvia, Thank you for taking a part of your day to leave us a review about your recent stay at Point A Kensington. It was an absolute pleasure to have you as our guest.We are hugely grateful for your appreciative feedback of your stay with us.Should your travels bring you back to Kensington, please don't hesitate to reach out. We'd be delighted to welcome you back to Point A.Kind regards,Joanna

Dear Nicole, Thank you for your review. Our location is really good as you said. It is very close to the tube station and has easy access to central London. Our rooms are compacted with all the facilities that you can need for an enjoyable stay. We look forward to welcoming you again. Best Regards

Dear Hannat,Thank you for your feedback.We could not be happier to hear of your great satisfaction with your stay. Thank you for choosing us. We are looking forward to having you again in Point A Kensington. Best regards, Joanna

Dear Janne, We appreciate your valuable feedback regarding your recent stay. We hope you might consider staying with us again in the future, giving us another opportunity to provide you with an improved experience that meets and exceeds your expectations.Kind regards,Joanna

Dear Lina, Thank you for your review. We're absolutely thrilled that you had a great stay with us. Indeed our location is convenient, close to the tube station, bus stops and restaurants. Our team always gives the best of themselves to offer an unforgettable experience to our guests. Hope to see you soon!Kind regards,Joanna

Dear Linnea, Thank you for taking the time to share your experience about your recent stay. We are glad to hear that your stay was pleasant and satisfactory. Should you plan another trip to London in the future, we would be delighted to welcome you back to Point A Kensington.Kind regards,Joanna

Dear Patricia, We're sorry to hear that Point A Kensington did not meet your expectations. Your feedback regarding our hotel has been duly noted and will be thoroughly investigated to ensure improvement. Kind regards,Joanna

Dear Lamia Luma, Thank you for choosing our hotel and taking the time to share your feedback. We are thrilled to hear that you had a pleasant stay with us and enjoyed your stay. We hope to welcome you back to our hotel in the future and provide you with another memorable experience.Best regards,Front desk

Thank you for taking the time to give us a wonderful review.We hope to see you again soon!Kind Regards,

Dear Britta, We are sorry to hear that our hotel doesn't met your expectation. We hope that you will give us another chance.

Dear Sanda, Thank you so much for taking the time to write us a review. Thank you for your feedback, we value the responses from guests as they will help us to identify how we can improve our services. We're sorry to hear that you didn't enjoy your experience with us. I will pass your feedback to our maintenance department. We hope to welcome you back in the future! Regards,Front desk

Thank you for your review.

Thank you for your amazing feedback.

Dear Alina, thank you for taking the time to share your amazing review. Look forward to welcoming you again.Best regards, Joanna

Hello Eva-Lena, thank you for your amazing score, looking forward to seeing you again soon.

Thank you for your feedback!

Thank you for your feedback!

Dear Blandat, Thank you for your feedback. We are delighted to hear that you liked our service, the breakfast, and the hotel facilities. Indeed the hotel rooms are compact but equipped with everything essential that you would need for your stay. Your concerns will be taken as a way to improve your next stay with us. Kind regards,

Thank you for your feedback!

tack och vi hoppas att vi ses snart i punkt A

Thank you for leaving a comment about your stay with us!

Dear Barbara Lucie, Thank you for your feedback. It's good to hear you had a satisfactory stay at Point A Kensington. We look forward to having you again.Kind regards,Front Desk

Dear Leslie, Thank you for taking the time to share your experience regarding your recent stay at Point A Kensington. Your feedback is precious to us as we strive to continually improve our services and offer our guests the best possible experience.We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards,Joanna

Dear Gianni,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent breakfast. We appreciate your recommendation regarding payment options, and we'll certainly take that into consideration for future guests. It's wonderful to know that you found our hotel and the surrounding area clean and well-maintained, with plenty of local attractions to explore. We're glad you found our proximity to the tube convenient. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,Afiifa

Dear Ralf,Thank you for leaving your amazing feedback.We as a team are glad to hear you enjoyed your stay with us. Point A Kensington is located beside many of London's famous attractions and we are happy the location was perfect for your stay. Our modern compact cosy rooms are designed with everything needed for a successful stay.We hope to host you again!Kind regards,Sara

Dear Henrik,Thank you for your review.We are glad to hear you were happy with the quality of our service in our modern, cozy, and compact rooms.We hope you choose us again.Best wishes,Sara

Thank you for your review.

Dear Michaela,Our rooms are designed as cozy and compact with everything needed for a successful stay.It is unfortunate you thought otherwise.Best wishes,Sara

Dear Nicole,Thank you for your lovely review.We as a team are extremely happy to hear you enjoyed your stay with us and our team's friendliness and help helped better your stay.Our cozy compact rooms are designed with everything needed for a successful stay.We look forward to hosting you again!Best wishes,Sara

Dear Nurten,Thank you for taking the time to leave us a review.Here at Point A Kensington we ensure our guests have the best stay with us and provide them with the best customer service. Our cozy compact rooms are designed with everything needed for a successful stay in London.Best wishes,Sara

Dear Marco,Thank you for your review,We are happy to hear our staff helped better your stay, here at Point A Kensington we do our best as a team to ensure guests have the best possible experience with us.We are located close to many of London's famous attractions.Best wishes,Sara

Dear Brittany,We're thrilled to hear that you had such a positive experience at our hotel! It's wonderful to know that you found our location convenient and enjoyed the abundance of dining options nearby. Our team takes great pride in providing unique accommodations, and we're delighted that you appreciated the character of your room, even if it was a bit cozy. And of course, we're so glad you found our breakfast delicious! We hope to welcome you back again soon for another fantastic stay. Thank you for choosing us!kind regards,Afiifa

Dear Karen,Thank you for your amazing review of our property. As for the tea-making facilities, our reception is open 24/7 with our hosts available to make coffee at whatever time.Kind regards,Afiifa

Dear Gavin,Thank you for your valuable feedback! We're delighted to hear that you enjoyed our great location near the Tesco grocery store and Earls Court tube station, providing easy access to central London and Heathrow. Your appreciation for our modern and renovated rooms is wonderful to hear, although we understand your desire for additional amenities like a small fridge and microwave. We'll definitely take your suggestions into consideration for future improvements.We're glad to know that you found our hotel to be excellent value, and we're thrilled that you're considering staying with us again. We look forward to welcoming you back for another great experience!Warm regardSara

Dear Kailyn,Thank you for your glowing review! We're thrilled to hear that our staff made such a positive impression on your stay. Providing excellent service and ensuring our guests feel welcome is our top priority. We're glad you found our hotel clean and in a great location. Your appreciation for our team members means a lot, and we'll make sure they know how valued they are. We look forward to welcoming you back on your next trip to London!Best regards,Sara

Dear Logan,Thank you for your feedback! We're glad you enjoyed our clean property, good location, friendly staff, and breakfast. We apologize for any inconvenience caused by the tight space in the double-twin room and bathroom. Your comments are valuable to us, and we'll use them to improve. We hope to welcome you back in the future.Best regards,Sara

Dear Gladys,Thank you for taking the time to share your review about your recent stay at Point A Kensington. It's great to hear that you had a good stay. We look forward to hosting you in the future. Kind regards,Front Desk