Dear Tanja,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our great location and the beautiful view over the Thames.However, we apologise for any inconvenience you experienced during the check-in process. Rest assured, we'll review our procedures to ensure a smoother experience for our guests in the future.Regarding the deposit requirement and lack of daily cleaning, we understand your concerns and will take them into consideration as we strive to improve our policies. Regarding daily cleaning please do not hesitate to reach out to our front desk agents who will send housekeeping straight away next time.We appreciate your feedback on the breakfast buffet and dinner service. Your comments will be shared with our team for further review and improvement.It's great to hear that you enjoyed the shower products provided by MALIN + GOETZ.We hope to have the opportunity to welcome you back for an improved experience in the future.Warmest regards until then,Vanessa Hills-FeltonGuest Engagement Management

Dear Torbjorn,We're truly grateful for your perfect rating of 10/10! Your positive feedback means a lot to us, and we're thrilled to hear that your stay met or exceeded your expectations.It was a pleasure to have you as our guest, and we're looking forward to welcoming you back in the future.Warmest,Vanessa Hills-FeltonGuest Engagement Management

Dear Jan,We're delighted to see your 5/5 rating! Thank you for taking the time to share your positive experience.We look forward to the opportunity to welcome you back in the future and continue to provide you with exceptional service. Your satisfaction is important to us.Warmest regardsVanessa Hills-Felton

Dear Sara, Thank you for your feedback! We look forward to welcoming you back soon. Warmest, Victor FridmanAssistant Guest Engagement Manager

Dear Anna, Thank you for your review! We are delighted to read you had a memorable stay. Our door team are indeed rockstars and the fizz on arrival is a lovely touch we have added to make sure guests enjoy themselves while staying with us.We look forward to welcoming you back soon. Warmest, Victor FridmanAssistant Guest Engagement Manager

Thank you for your lovely review. We do hope to welcome you back again soon. Warm regards,

Thank you for your lovely review. We do hope to welcome you back again soon. Warm regards,

Dear Naramseen,Thank you very much for choosing Sea Containers London!We are very delighted to know that you had enjoyed your stay and we look forward to welcoming you back in the near future!Warm Regards,Vanessa DoanGuest Engagement Manager.

Dear Audrey,Thank you very much for choosing Sea Containers London!We are very delighted to know that you had enjoyed your stay and we look forward to welcoming you back in the near future!Warm Regards,Vanessa DoanGuest Engagement Manager.